Domino's Pizza Complaints & Reviews

Sir I was ordered a pizza on dominos outlet south Ex part 2 New delhi 110049 on dated 12/04/2015 Time 10:15 PM By phone No.[protected] But Pizza delivery done exactly 10 minute late. When I say you are 10 minute late so ( MR. AMIT ) delivery boy is saying we are not bond in 30 minute time and I will not give you pizza free of cost so I'm going and he return back with pizza and you can complaint any where and no response till now Kindly take necessary Action against ( MR. AMIT ) THANKS MR. NADEEM AHMAD MOBILE NO. [protected]

i hereby i want to take attention of domino management that your executive took order but didn't deliver that order and makes nonsense excuses that's not the good thing i believe. hereby i request to management to take initiative in this incident inquire what happen to my order, mob [protected]. ordering date:- 12/04.2015 10:30 pm

I have ordered a pizza, garlic bread and chessy dip today(12.04.2015) at 8.35 in Silchar(Assam), dominos on telephone from the mobile number [protected], but the number in the order I gave is [protected], by the name Madhu Agarwal, the order was confirmed again by a call from the dominos staff and they even asked me if they can change the crust of my pizza to cheese burst from thin crust due to non availability of thin crust. I with my family waited for my order for about an hour and then I called the dominos people 3 to 4 times to know the status of my order but all the time they said it was on its way and one time at one call it was said that my order is not punched and then when again i called they said it was on its way.At last I did not receive pizza today.I am a heartcore fan of dominos pizza and I have enjoyed its service many times at many cities but this experience have disappointed me a lot. Our family get together got spoiled and this was very embarrasing for me.Next time certainly I will be reluctant in choosing dominos .I don't have any proof to attach as the order was placed on telephone and I didnot get any order number or receipt for my order.But I have call recorder application in my phone and I have saved and kept the recordings with me and I can produce that if it can b taken as a proof. I donot know what is the compensation for the disappointed and embarassement I faced today.

I ordered one pizza mania combo pack pan crust pizza at 9:55 pm, sunday, 12 april 2015, which was delivered at 9:33 pm. The pizza was late by 8 minutes, still they have not given me it free. I had orderd it from Eden Gareden Bhopal. They have repeated this thing 4th or 5th time. I was a regular customer, but I think I will not be able to be the same for next time.

Order no:128 Tin:[protected]v, Stn:AAABCDAABCD1821AABCD1821CST00AABCD1821CST001.I ORDEORDERORDERSORDERSD A SPICEY CCHCHICHICCHICKEN PIZZA FROM DOMINOS MIraplasa, kashi mira road thane .i found a pin in my pizza which is not acceptable i have placed a complain at the outlet .i want a reponce .tel no.[protected]

Dear Sir, I am very Disappointed that Domino's How can Reject My Order when order placed and confirmed also by teleconic 2 time by Domino's Guys. But right Now when we are waiting for Pizza at time 3Pm then Guys called us and told that Your Area of delivery is out of delivery area, we socked that How Could Domino's Like Company Misbehave With Our Expectations. Please large a complaint about this and take a action regarding this and also I have attached mail Copy of Order Confirmation and Communications regarding this Complaint . My Address : Amit Singh Vatsa advertising and Media Services. [protected]

Today I had made an online order (#392), Though the order was placed by 9:30 PM (got an email @ 9:31 PM) but the email said order placed at 9:40PM (Well thats how you deliver by 30 mins!!!). Well the main reason for this complaint is not the above, but my order was never delivered (its 10:25PM now and no response). Totally disappointed as your Customer Care # is not reachable and chat support is pathetic. I have taken all screen shots and need a strong action against this.

I made an online order for pizza (order no. 125) Waited for more than 1 hour but did not recieve it. Therefore, I called the customer support regarding the issue. First of all very poor response and then transfered my call to kormangala 4th block dominos pizza center, where the manager said that there is no order placed. I dont know how they manage but as I made an online payment I had a loss. Very dissapointed and wanted to complain for the poor service and response. I have all the proving email, messages and screenshots to prove my claim.

I am a regular customer of Dominos. Today I placed order as per detials below. To my horror I found a sharp piece of plastic. Worse was when I approached the staff they said it is not possible to find plastic piece in Pizza. If it was plastic it would have melted! Is this the way to treat regular customers? Please address this complaint ASAP. Ganesh Kumar Nidugala [protected]@yahoo.com Dominos Restaurant AddressRanjeet Hanuman Road, Plot No. - 1000, Ground Floor, Patni Tower, Sudama Nagar Main Road, Futi Kothi Circle, Indore-452009, Ph.no.[protected], [protected] Guest Name : GaneshKumar Nidugala Guest Mobile :[protected] Guest Address : Txn No : CSBI[protected] Order Number : 89 Time of Order : 4/11/2015 5:13:38 PM Final Total : 435 Payment Type : credit Trace No. : nb[protected] Advance Order Date/Time : 04/11/2015 07:30:00 PM Farmhouse[Qty-1]Crust : Classic Hand Tossed Size : Large (serves 4) Toppings : Onions + Crisp Capsicums + Mushroom + Fresh Tomato Rs. 495 [NET07] 20% off! : Rs. -99

I came across a worst customer service experience today from Domino's. My Order number 178 ordered on 4/4/2015 7:45:03 PM by online( K R Puram, Bangalore), came to my door step at 9.15 pm . When i told the delivery boy, that i cant be hungry for 90 minutes, The response was shocking to me . He took back the pizza ( 30 minutes delivery promise not applied) and replied, "it is because of too many order, shall i cancel the order ?". I told, it is not cancelled, i am rejecting this delivery because of poor commitment, and lack to courtesy to inform the delay and more over TAKING CUSTOMERS HUNGER FOR GRANTED ATTITUDE. I think it is high time now, customers should stop ordering to dominos, as they are not able to serve, only because of too many orders.Let us give business to some one who is capable of providing service ... My experience was with the following shop in Bangalore Ground & 1st Floor, “ RUDRAKSH PREMIERE“, Door No 1-B, Khata No 565/44, Bhattrahalli Village, Near Bus Stop, Old Madras Road, Bangalore 560049 ph-080- 25619080

I ordered pizza online on friday which was supposed to be one on one day, but I got only one pizza and they said that offer is not available today, if it was not supposed to be on that day, you should not have put the advertisement. Such a careless attitude.

I ordered my pizza and cheesy dip at 2:50 pm and got my pizza deliver within 30 minutes but they forgot cheesy dip so the deliver boy said he will get back in 5 mins but he took 15 mins to get back to me so I couldn't eat pizza so I called them and told what happened .. the manager was very rude she said that she will replace it but you have to return that pizza and was arguing and told me that she wont deliver the pizza again.. voice number- DPI65885/15-16/1736..order number-28.. My email id [protected]@gmail.com

Hi, i ordered from the online website for a pizza delivery in ludhiana, punjab for a friend And paid through my visa debit card. An amount of Rs. 465 was deducted from my account twice but order ws not placed due to technical difficulties. I recieved an email for both transactions that the deducted amount will be refunded within 7 working days. But it has not been refunded yet. Transaction numbers are - 1) dc[protected] dated[protected]amounted 465 2)dc[protected] dated[protected]amounted 465. Kindly look into the matter and arrange refund as soon as possible.

Hi, I had placed an order at Dominos store with the below address - Dominos Restaurant Address- Marathali, Ground Floor, shop No 'a', white Field Main Road, Munnekolala Village, next To Yashomathi Hospital, Marathali Post, banglore-560037, ph.no.[protected], [protected] Order number - 352 Date of order - April 4th, 2015 I received the pizza in 55 minutes. So I asked for cashback from the store manager and he was not willing to do so. Later reluctantly he said he will processs Rs 300 cashback but it has been 3 days and I have yet not received the cashback. Nishant Agrawal

Hi, This is absolutely below standard service by Dominos in Gurgaon. Ph no[protected] They did not deliver Pizza for over 90 mins, and we finally called them. After discussion they said that they did not deliver because we were not answering the delivery boys calls. We asked them to check which number delivery boy was dialing and it turned out that he was dialing an incorrect number to reach us. The operator on the call did not acknowledge this mistake and were blaming us for not receiving a call that never came. Finally they did not deliver the Pizza at all. THIS IS NOT THE FIRST TIME WE HAVE HAD ISSUES IN ORDERING PIZZA FROM THIS CENTER. THEY SEEM TO BE VERY RELUCTANT IN DELIVERING PIZZA IS THE ORDER IS OF A SMALL AMOUNT.

I order pizza and waited till 45 minutes. When it was not delivered, i called the store to enquire. They said the pizza ia on the way. But as per the policy, if pizza is not delivered on time, this should be given free of cost. When stating this rule, the manager said he can only cancel the order. Order Number : 18 Placed on : Ascendas It Park, First Floor, Unit No.11 (food Court), Ascendas It Park (chennai) Limited, Pinnacle Building, International Tech Park, Csir Road, Taramani Chennai- 600 113 Date :[protected]

It was 1 time that i have order pizza on ine bt sorry to say that ur employyee are not ateneded me suitably coz 1 ur empolyee said tht the area mention in the order is not come under tgere deluvery area, second some one rahul told me that the paymeny made from my side will be revert back with int ie 452 + int. IS IT POSSIBE? Thirdly Ravindra Vikram l communicate me very abusely and irresponsibly. cForthly i just want to know that the emop id 120915 belongs to ravindra or not as he said to me that whatever you want to do you will do, dominoz pizza will never bothered abt it. Finnaly it was 1 n last time tht i ordered pizza wid dominos and i will tell all my known persons not to visit dominos .i want reply on above said queries as early as pissible regards vikas chandra

i ordered yesterday pizza from jaipur vaibhav multiplex store Txn No : CPT[protected] when i was recieved it we seen that there is some insect stick on pizza when i was complaint to store he sent 2nd pizza but the pizza quality of 2nd pizza is very worst i think dominoss didnt care about quality now i feel my 450 rs is in dustbin. is this the way i think you people dont care about customer satisfaction .

I zafar hossain.my pH number is [protected].i order Kolkata ballygunge circular outlet.i received and order 2 hrs Late.then i call store and she was saying today are no time gurantee.so please reply me why She was saying this answer..and i want pizza..

Hi This side monika. I have ordered combo pizza at 8.54 Pm and pizza have delievered at 9.41 pm . And when i called to miss pinki then she have no sense to talk with customer . As per rules pizza have to be at free cost but we had to pay them. Kindly take care of this thing. Customer cant tolerate this voice of tone and rule breakage