Domino's Pizza Complaints & Reviews

Hi,

I visit in Kurla West Domino's.

I want to buy meal for 1 person but they said not available but same time they provide other customers meal for 2 person and above category meal.

I completely disappointed for this type of service.

Customer service also redicules

Regards,
Sameer Pawar

I ad received my order after 40 minutes being late and my slip is DPI165769 ORDER 18 for the pizza I received being late stale and it was burnt too I had photos clicked with me .I want refund as I had ordered of 219 rupees I am unable to add photos due to size exceed ..
I am very disappointed and sad as guests have came in our home so I ordered and I received this one and I want you to take strict action and raise a refund in my concern .

I place order on 8.35 pm and its 11 i still not get mty order kindaly refund or cancel my order
snehlata [protected]

its 30th may and i still not get payment for my cancelled order.
u there for fraud?

concern ref number[protected]

i neither get any refund not get any call from ur end, i need my payment in my wallet,
everytime they call and misguided me, from ur end and from store end.

I place order no 225 on 8.35 pm on 21 may, its 11 pm and i not get myt order still, kindaly refund my money to my wallet when i call no one pickup and no one responce, also i not get my order, i complain online payment fraud on my credit card gopesh [protected]

I ordered few stuff from Dominos costing around 347 rupees ...i prepaid it ...then after around 45 mins I got a call from mehdipatnam Domino's that they could deliver it to the place I ordered from..and that they'll cancel it ...i was fine with it..and they said the refund would come within 48 hours by here iam after calling a million times they always tell that they'll call back but they never do...and it's been 5 working days and I didn't get my money back

Order no 116 yesterday i order dominoz piza but my order not delivered my place and money also not refund

I ordered a pizza on 24th May 2023, 6: 24 pm . It get dispatched but didn't get delivered. I contacted the store and helpline but they didn't respond.

I had ordered 2 pizzas through zomato . After 1hour 30 min the store contact number was switched off and the branch -Wilson garden, bangalore. Did not communicate. I personally went to the store and picked the cold pizzas. Worst service.

I want my money back, either i will escalate further
Product quality worst
Contact centre person is not able to support us
Shameless atitude done by team members

I place order no 225 on 8.35 pm on 21 may, its 11 pm and i not get myt order still, kindaly refund my money to my wallet

gopesh [protected]

I place order no 225 on 8.35 pm on 21 may
its 11 and i still not get order and when i call there number mentioned, its not reply

i pay via my credit card, kindaly cancel my order and refund money to my wallet,

[protected]
gopesh

Name - jatin siddhartha
ph no- [protected]
i had ordered one cheese burst farmhouse pizza and a garlic breadstick on 7th may 2023 order no.182, total was rupees 672. the order got delivered close to 1 hour. when the delivery guy came he said even after "half hour guarantee or free" all i can get was 300 rupee off on my order and that too i have to pay full and would get 300 in my dominos wallet. so i paid 672 rs and waited for my refund, from 7th may 2023 till 20th may 2023 it has been more than 10 days (as told by store that it would take 10 days for refund) and still i have not got any refund. i have contacted customer care many times and every time all i get is a ticket no. 5740213, 5658495, 5725993. even after contacting these many numbers of times my problem has not been resolved. whenever store contacts me they are very rude while delivering any message and are unable to solve my any problem regarding the issue. please would you help in getting my 300 refund in dominos wallet and please dont try to contact me from store as the people there are untrained and not at all polite to talk to.

Today I had dine at unity one janak Puri, I have ordered fresh pan onion pizza with extra cheese but the serve very worthless i complain it twice they charge me for pan base but they serve me hand tossed and the girl who was cook that pizza she is very much rude, i am not going to visit again. Not expecting this kind of behaviour from Domino's

We had order 3 pizza on 14th May 2023 (Order No. 351) order placed at 8.45 PM and we got order at 9.50, when we was plan for another restaurant because we did not receive any update about our order and when we call to customer care the recorded voice says your order complaint logged. also we got another bill of nearby locality order no. 350 (might be this reason my order got delayed)
Ridiculous thing is that our order is completely cold and 2 pizza has burnt only one pizza cooked properly but very dry due to cold pizza.
now i am getting call back from them after reminders and he is apologise for this incidence and said we will work on this for next time. but we was suffer log due to this our (my kids) mood off and hunger is another level.
we never expect this from domino's. we will remember this for future planning.

I ordered a pizza on 5th May 2023, paid for it via UPI, and it was not delivered. I requested refund on the same day.
Order number: 213
Palampur, Himachal Pradesh branch.
It's 16th May 2023, and still no refund

I am Harsh vishwakarma traveling in train no 12293 from Mumbai to prayagraj seat no 33. PNR NUMBER IS [protected].
I ordered pizza from Domino's by 'pizza on train' feature. My order number is 209 and was expected to diliver on Bhusawal jn. My invoice number is 64244/23/7798. Train was 5 min late, after reaching the station my order was not delivered .Me and my sister slept without having dinner.
There was no call or confirmation by Domino's before dilivery. Domino's company should not be allowed to ecatering by IRCTC.
I want INDIAN RAILWAYS to look into the matter. DOMINO'S should provide me lifetime free pizza .
I have screenshot and attached the bill of pizzas

Store manager Kishore Sahoo denied delivery at my location even though their own app was used to place the order. They denied it at peak dinner time.e where I was helpless. I ordered from then on 14th may 2023 with order no. 176 at cuttack college square dominos.

The golden corn and onion pizza did not looked fresh including the toppings and the base, also the quality is getting worst day by day of the store...

I did get my money back or refunded yet since 10 days ago please send me amount back to the same UPI adress not to phone number

I ordered pizza from Dominos opposite KC park Dharwad through Swiggy. I ordered at 7.40 pm and pizza got delivered at 8.45 pm that too of poorest quality. When asked about delay, delivery man told that it was raining outside, though it was not at all raining. I had to call store almost 50 times, then store manager replied. When asked about compensation, he told " We dont deliver pizzas for compensation, I am not going to compensate anything. You raise complaint wherever you want, i will get it closed". This type of behavior was not at all expected. I hope strict action will be taken against me and i will get my compensation.