Domino's Pizza Complaints & Reviews

Today again i made a mistake to order a pizza at your Phase 10 Mohali. I placed the order of Thin Crust Veggie Delight @ 9.17 pm for which the order finally came after more than 1 hour @ 10.20 pm by my watch & that too after 4-5 follow ups. When I asked the delivery boy that why was it so late, he replied in not so gentle manner that this order takes 45 mins. on this, I said that you are delivering after 1 hour to which he said you are lying & its 10.05 in my watch. on this, I said that if you mean to say that I am lying then you better take your order back. to his, he immediately said Ok & went off. Post that I again called up the store to report to this & I was assured of a fresh delivery. When the same didn't come, I again called up to check whether my order has been processed yet or not & to my biggest surprise, my order in consideration was for some Veg Combo which I was never confirmed. To this, I was again assured that I will be sent the required Thin Crust Veggie Delight within 25 mins. This was 10.50 pm. Finally, the much awaited Pizza comes @ 11.25 pm & that too without seasoning. When I asked for the same, the Delivery boy simply said, that they haven't given me any. This was the last thing I as a customer could have got from your store & I was Forced to be VERY RUDE & I took the Pizza & threw it in front of your delivery on the ground. For your information, this is the Second Time this thing has happened from the same store because of which I had already reduced my order frequency a lot & today has been the end of my having a Dominos Pizza. All I want is that you do understand the plight of a customer who placed the order @ 9.17 PM who was obviously HUNGRY & is writing a complaint to you @ 11.46 pm, still HUNGRY but who doesn't want to eat anything now due to such bad experience. My Name: Prashant Mehrotra Contact No. [protected] Hope to get some positive response from your side for other customers because for me, Domiso Pizza is Over for rest of my life. Thanks & Regards Prashant

Awful service from Dominos Pizza Indiranagar, Bangalore. We ordered pizza at 8.45 PM and it was delivered to us (Cold) at 10.40 PM, although the time distance between our house and the store is only 15 minutes. This was not accepted from them, when we started calling the store they started disconnecting it. Finally it was served to us at 11.20 PM. With discount of 300 rupees on the total order of Rs 555

I had ordered pizza yesterday from dominos.As soon as i ate that pizza, stomach ache started.I got food poisoning because of it.I was really disappointed.It had never happened before.But it should have happened not even once.Please try to maintain good quality of your products.

Dear sir, ihad placed my order of Rs. 339 oline through my Mobikwik wallet on dated 13.8.14 at 12:35 pm for my city hoshiarpur and locality purhira road .MY transaction ID MMBK[protected]. but no confirmation of order was recieved till now . so i request you to please cancell my order and refund my deducted amount in my Mobikwik wallet. thanx. Sukhwinder singh mobile:[protected] Email: [protected]@in.com

Hi I ordered a pizza and pasta on 3rd August. My order was 1 hour late and because I had prepaid, I was promised by the store manager that 300 rupees would be refunded in my account but since then, I've had no communication with them. Its been 10 days The transaction number is dc[protected] dated[protected] amounted 355.Order number was 17. Guest Query number id is 439283.The store was JP Nagar, 4th phase, Bangalore. Kindly refund my money.

Hi.. I am from Mumbai. I was trying to place an order for Dominos pizza (Regular sized "Veg Hawaiian Delight" ) online on their website on 13th Aug 2014. The internet banking transaction went through and I was taken to that web page of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Try again. But the Rs.175 was deducted from my account. I immediately called up the Dominos store (Byculla) but the response from them was horrible. They connected my call to another store (Mazgaon), but they again told me to call Byculla store. Then again I call and talked to the manager, but he also responded very badly. I would request Dominos to kindly look into this matter and refund my money back asap. Please refund the money of following failed transaction. Customer Name- Milin Deokate Phone No- [protected] Date of Incidence- 13th Aug 2014 Transaction ID (as given in Online ICICI Bank):BIL/[protected]/PIZZA/DOMINOS_MICI344 Dominos Store Name- Victoria Rd, Byculla East, Chinchpokli, Mumbai, Maharashtra 400027

Hi, I ordered 6 Veg Singles on Rakhi day 10th Aug' 14 for my young brothers (Aged10-15), order no. 452. Lalit took my order and said that will be delivered in 30 min but they didn't and when i called, a girl Meenakshi or Priyanka picked up and said that it is a bulk order and will take 45 min. Even then I didn't receive the order and called again, I got the Pizza after 55 min but Meenakshi or Priyanka then told me that there is no time limit for the Bulk Order and to confirm me the same and when I counter question for what she promised in last call for 45 min, she put me on Hold without informing and she was not kind enough to talk and was rude. I didn't like the service and the way they attended me. Specially with fake promises when I have kids at home to whom I have prmised for Pizza by 30-40 min.

I ordered a pizza online through AXIS BANK NET BANKING for some technical problems the payment was made through axis bank gateway page but the ORDER was not received by dominoes. It happened three times and my account was deducted Rs. 297 three times. I did not get any texts about money refund. the order nos are : INB/[protected]/DOMINOS(BILLDESK) INB/[protected]/DOMINOS(BILLDESK) INB/[protected]/DOMINOS(BILLDESK) Hence Rs. 297*3 = Rs. 891 is deducted from my account but no order was placed. Please refund the total money ASAP. Aniket Bagchi C/O S.K DIXIT, B-379 Street No. 26 Smriti Nagar Bhilai - 490020 Mobile : [protected]

Hi, I tried to make an online order today and chose to use the mode of payment as Netbanking using by HDFC Bank. I initiated the payment after placing the order, and observed that the order money INR 545 got debited from my account, however the Domino's Website showed it as Transaction unsuccessful. Transaction number : MHDF[protected]-Billdk DOMINOS Cheque Reference:[protected] And hence i was again forced to use Cash payment for the same order, thereby resulting in the loss of the above amount. I am hoping that the Domino's Team looks into this issue and refunds the amount at the earliest. Regards, Adrian [protected]

I had tried to pay online using Axis Bank net Banking for online order made from Dominos India on[protected]. I tried to complete the same transaction twice. First time the transaction failed so I tried again and on both occasions Axis Bank gave the msg. transaction successful but Dominos India portal failed to complete the order. INB/[protected]/DOMINOS(BILLDESK)/ & INB/[protected]/DOMINOS(BILLDESK)/ Total amount wrongly...

Dear sir, i placed online order to chennai porur branch, i orered one medium chefs chicken choise hand toast and two roasted pepper dip, total bill amount of 542 includes of all tax. i waited more then 45 mins till order not coming, den i cald porur branch they said your order not registered, but the amount already detected from the bank. it was really worst about your online order. and they said order again and you have to pay for again. you wait for 7 days for refund your amount in your 1st order. please let me know how it possible once i order without my register how the amount only detected but order not register. kindly refund my amount asap. and this is my last order for you it was a very worst exp to me. bha bye.

When i tried to order a medium pan pizza with Taco mexicana.. Nd then i did the payment.. it says that the transaction failed please try again.. So i tried again.. But this its again the same.. Now i lost my Rs 856 in this thing.. >_< .. I want my money to be refunded very quickly..

I have ordered pizza on 9th Aug 2014 at 8:38 pm but didn't get it till 9:38 pm. So, i called the pizza center (DOMINOS SIKANDRA center AGRA) again to verify about delivery. Every time they say to wait for 5-7 min. I called them around 6-7 times 10:45 pm but still the pizza not get delivered. Then i went at the pizza center, they even don't know who takes the order and where the pizza boy goes. They made new pizza then and again charged me full amount. Means after 2.5 hours of waiting and also i went there they still charged me full amount. I asked them to make concession as per Dominos agenda they will provide free pizza if order takes more than 30 min for delivering. Then they say no we can only give Rs.300 concession. I asked them to atleast charged 50% of the bill. But they didn't agree. It is very panic for me. As my family celebrate the get together, but due to this all circumstances the whole time get wasted. And also, i am a regular customer of that pizza outlet. It's not the first time i have ordered still every time they do the same thing. Never delivered the pizza within the stipulated time. Kindly clarify it.

I tried to place order twice using axis bank net banking, but the order failed for some reason. At the same time, the transactions is coming successful and thus 826 Rs. deducted from account. Transaction descriptions are - INB/[protected]/DOMINOS(BILLDESK)/ and INB/[protected]/DOMINOS(BILLDESK)/ Third time i paid using my debit card and it went through fine. Please cross check and refund my money asap. Thank you!

Dominoes delivery boy was found carrying garbage bags in the same box they deliver pizzas in Pune(warje restaurent). Here's the link to the new report>>> http://indianexpress.com/article/cities/pune/dominos-pizza-employee-seen-carryin...⇄

Hello, We had placed an online order for Domino’s pizza on August 11, 2014, Location: Bhandup, Mumbai. The transaction failed in between and money was deducted from my HDFC account. I haven't received refunds yet. Kindly look into this matter at earliest. This thing happened twice. Dominos Location: Dominos Bhandup, Mumbai Date: 11-August-2014 Details of transaction 1 :- Narration: MHDF[protected]-Billdk DOMINOS Ref. No.:[protected] Amount: INR 1, 115.00 Details of transaction 2 :- Narration: MHDF[protected]-Billdk DOMINOS Ref. No.:[protected] Amount: INR 1, 115.00 Please let me know if you need more information on this transaction. Thanks in advance, Pradnya Vichare

I ordered pizza online and made the payment through netbanking. There was transaction failure, hence no order placed. Still the amount was deducted from my bank account. I tried to place the order twice and with the same scenario each time. Can you please check for the refund? Let me know in case you need any other details regarding transaction.

I had ordered domino's pizza on Thursday i.e Aug 7th through online. None of the outlets got the order. But my money was debited from account i.6 983Rs. I had called one of the outlet, They told if I didn't get the order, I will be getting my money back. But still I haven't got the money back. Please let me know when i will get my money back

hello my name is karan chawla i have order Chicken Fiesta[Qty-1] &Spicy Baked Chicken[Qty-1]the Time of Order is 8/10/2014 8:49:14 PM and now time is 8/10/2014 11:16 PMAnd im still waiting for my pizza which not deliver to me fromDominos Restaurant AddressBallani Arcade, Ulhas Nagar (thane), Ground Floor, ballani Arcadeopp. Syndicate And Icici Banknear Chopra Courtulhas Nagar, thane - 421003 Ph.no.[protected]/ 2704642/ 2704643/ 2704644/ 2704645/ 2704647/ 2700322,[protected]the time between from myorder till now i call so many time in domino's restaurant they told me you'r order on way he/she rich asap to you. now tell me where i have to compliment it or i have hair any lawyer because my order is not reached my home & i already paid full payment online from Card.reply me soon

I placed an order at 9:05 as per my mobile time order was at doorstep at 10:00 and was not hot so I returned it the deliveryman told that the order will be back with hot pizzas within 15 minutes but it still not came again till 11:00 isn't it wrong with a customer