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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 310

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K
kaustubhgemini
from Pune, Maharashtra
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Money not refunded..

Address:Aurangabad, Maharashtra

Hi,

I have three time log the complaints for money is not revert. On 30th May i have
place order to Domino's pizza but due to some technical errors order will not complete. Also my money is dedicated my account. Dominos customer care are told me with in 10 days money will revert. But still i am waiting .please help me...


waiting for your positive reply...my mobile number is [protected]...
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H
hiteshvdarji
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of order/ rude behaviour of staff

Address:Ahmedabad, Gujarat

Sir, I booked my order online on 15 June 2014 at 2057 hrs.My order no. is 203, Txn No. MSMP[protected] and was allotted to Domino's at Kalasagar Shopping hub, Ghatlodia, Ahmedabad. At 2131 hrs I got a call from Mr. Jatin telling me that my order would not be delivered when I tried to talk to him further he cut the call. This was after about 35 minutes when u claim to deliver in 30 minutes. when I called back at domino's some other person...
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Raktim Mitra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Delivery of Pizza at proper time

Address:Kolkata, West Bengal

Yesterday I had ordered one pizza through mob no. [protected]. The dominos counter is hardly 2 kms from my residence i.e. ILS hospital, Nagerbazar, Dum Dum. The pizza was ordered at 19:10 hrs and was delivered at 20:50 hrs and we have taken a written from the pizza delivery boy AMIT about the time he delivered the pizza at the back side of the bill. Our guest was kept waiting for the pizza and their kid kept on weeping due to hunger. And it...
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A
Anila Bhatnagar
from Vidisha, Madhya Pradesh
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Regarding adding topping other than paid

Address:Bhopal, Madhya Pradesh

I have ordered dominos's veg spicy delight pizza having toppings as red paperika, sweet corn but instead of jalpeno it was added gherkins which create a serious embaracing situation in front of my colleauges.
I have paid with rs 708/- for medium size pizza, 2 veg taco indianna, 1 coke, 1 mousse cake.
Paying a big sum on brand due to trust butreceving such services create griviance.
Please do the needful, else i have...
+1 photos
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G
gursharn soni
from Delhi, Delhi
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Order not served sincerely and compromise with the quantity

Address:New Delhi, Delhi

I ordered cheese burst pizza from green park outlet, order was placed online with no. 61 on the name of Gursharn soni of Rs 1051.13 . There was no cheese burst. Dominos has it's reputation of service but this time I am not satisfied with its service. Order is of the date 15/06/2014 at 1:41pm. Sir u are taking service charge as we'll but what about the service u are giving....
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L
leena prajapati
from Saiha, Mizoram
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Bad customer service

Address:New Delhi, Delhi

i called at the I P extension domino's branch. One representative picked up the call and when i was asking for small pizza and related offers she had just changed the topic and start talking about medium pizza. i was ok with medium pizza as i was too hungry and was trusting on domino's 30 minutes home deliery thus i asked her to take medium pizza as my order. After that i asked her about my query about small pizza she was not giving me...
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S
satyendragupta007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheese burst and extra cheese pizza was without cheese

Address:Ranchi, Jharkhand

I ordere 4 cheeses burst extra cheese pizza on 13/06/2014 at 12:36 & 12: 32 order no. 23 & 22 at DOMINOS - jubliant food work Ltd. (Invoice no. DPI66110/14-15/87785 & DPI66110/14-15/87784). Nut the pizzas didnt had sufficient cheeses as it use to be. It was almost dried and tasteless. The Pizzas were not worth paying so much amount. I am totally disappointed with the quality you delievered. Name: Satyendra Kumar Gupta Mob...
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A
Amit Shekhar Tiwari
from Mumbai, Maharashtra
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No Cheese burst in medium country special

Address:Varanasi, Uttar Pradesh

Dear Sir, This is to inform you that today I have ordered two medium country special pizza at your store in both cheese burst was not inside that pizza and the charge taken by the store was Rs 385/- per pizza.This has been repeated for earlier also it was not expected a brand like Domino's even when I have complained to them then they cutoff the phone and not listen to my calls.The person who pick the calls was Mr.Ashutosh. This is...
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U
utkarsh185
from Nashik, Maharashtra
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Refund of amount on a canceled order

Address:Pune, Maharashtra

I had ordered pizza online on 1st june, and paid the amount using credit card.Unfortunately that ordered got cancelled.I was told over a phone call that I will get a refund in 7-8 days of time period, But till date I had not got my amount back.

Order details:
Txn No :- MSMP[protected]
Trace No. : cc[protected]
The store is located in Baner Road.

Let me know in case of more information req....
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P
PrasoonVarshney
from Gurgaon, Haryana
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45 Minutes, no delivery then they say you have not yet placed an order

Address:New Delhi, Delhi

I ordered two Medium Fresh Pan Pizzas, a garlic bread and coke, a total bill amounting to Rs 845 at Dominos Rani Babh, New Delhi on 11th June, 2014 at 10:26PM. When no pizza arrived till 11:10PM I called Dominos Pizza back and was told that they had NOT RECEIVED any order from my number. After having to waste ten minutes with the workers on phone, no one accepted their fault. Finally they said they are sending me my order after 300rs...
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S
sandip00206
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Delivered Chandkheda (Ahmedabad)

Address:Ahmedabad, Gujarat

I order the pizza through online and paid through my credit card. After sometime I got a call from there store that we cannot deliver in your area..as it is too far. I asked them when I placed the order, it showed my locality. They told me that it is not there problem and they can't deliver it. The Manager of who didnot told his name..properly told me that we can't allow my guys to go there and if you require you can come up here and...
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Roopali Patil
from Mumbai, Maharashtra
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Late delivery of Order

I have placed an order on 07 June, 2014 at 1.13pm. The order was received at 2.10pm. When I called the service desk for my order, she replied with that the amount 300/- will be refunded to your account within next seven working days. But she neither registered my complaint nor took my order no. Since I have placed the order online I am afraid that my amount would be refunded back to me. I have attached the proof of my order for the same....
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Yash Bonde
from Ashoknagar, Madhya Pradesh
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dominos now started fooling their customers

Address:Gwalior, Madhya Pradesh

Recently, i ordered a pizza and some sides along with it and they assured me to deliver my pizza within 45 minutes but they don't be able to do so! They delivered my pizza after 1 hour 20 minutes ! I asked them to give my pizza for free and i will pay u for sides only but they denied to do so ! I requested them to ask their manager but he too denied my request and unfortunately they taken my pizza ! Really ! This was not at all expected...
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S
suvansh
from Amritsar, Punjab
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You are not sticked to your terms

Address:Amritsar, Punjab

I just want to say than you Amritsar Lawrence road branch is the worst...I got my order after almost 1 hour and they said there are different terms and conditions on weekends but there is no such thing like that ... I asked the manager about his name they put me on hold for 10 min.The name of the manager is KS Negi i asked from the delivery boy......
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A
Alok Pande
from Mumbai, Maharashtra
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Paid Money Even After Delivering the Pizza More than 40 Mins

Address:New Delhi, Delhi

I am resident of the New Delhi Kalkaji Block K. We have ordered Pizza @ Domino's Store & According to thire policy they have to Provide free delivery of Pizza but Delivery Boy is making Excuses for late delivery. our order no is 263 (8th Jun 2014 8:29 PM ) is order time. Even the Quality of the Pizza are very poor. Now Onwards we have decided to do not buy any of the items from the Dominos. I suggest to all of you please avoid dominos...
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Shirishnarhari
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza not delivered at Chawl.

Address:Mumbai City, Maharashtra

1 hrs before I had ordered dominos for delivered pizza at Bhandup, as I am staying at Chawl, pizza will not delivered operator responding my call, pls update ur website that pizza will not delivered at chawl in Mumbai. My 5 yrs son is so nurvous....
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Subhadra Thirumal
from Madurai, Tamil Nadu
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30 mins or free and still i paid after 1 hour delivery

Address:Chennai, Tamil Nadu

I ordered online for a Veg-Doubles, paid online for 328 rupees, and waited for almost an hour and they did not even have courtesy first to tell me he is late, often i had to call them and ask for my order status, first of all the online graphics which they have is fake, it says dispatched but it only got dispatched late... Secondly i was put on hold un-necessarily for every single question, , this happened on the 05/06/14 at around 16:06,...
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Address:Bangalore, Karnataka

Hi, I placed an order online through dominos website for an amount of 493, the amount got deducted from my account but order failed. Please refund my money as soon as possible. My deatils: Sowmya gopal +91 [protected] Amount 493 Sowmyabg.[protected]@gmail.com...
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N
neerunalin
from Avanoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They say we had not ordered at all!!!

Address:Chandigarh, Chandigarh

I ordered One regular farmhouse pizza, one non veg labanese roll, one veg taco indiana and one joy box at 8;15pm on 7/6/14 and I was told that the bill amount is 529. Server s name was Suman p and counter was Jubilant foodworks limited, DPI65769. Address for this is SCO 13-15, sector 34, chandigarh. Now, when our order did not reach us till 8:55pm, I called up again. My call was received by Ruby and she said, you have not placed any order...
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Ruucha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

degrading service (mahim dominos)

Address:Mumbai City, Maharashtra

DEAR dominos team, I have been dominos's customer since ages.. the mahim dominos is the most worse one by far they never have provided me proper service and every time i would talk the manager he would assure the better service next time, but that never happened I shall narrate my this time experience I placed my order at 8:22 pm (server SONIA. P.) As usual the order didn't reach on time, when I called up the store to ask how long...
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