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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 308

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S
sajal_bhu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza not delivered within 30 min

Address:Kolkata, West Bengal

Thank you for your order
Guest detailsnamesajal dasmobile number[protected]address 406
Skyline
Bidhan sishu sarani, kankurgachi, kolkata
Restaurant namekankurgachirestaurant addressground floor, p-55c.I.T roadscheme 6 m, opposite pantaloonskankurgachi, kolkata - 700054 ph.No.[protected] / 02 / 03 / 04 / 05 / 06 / 07 / 08.Order date/time7/13/2014 9:24:11 pmform of paymentcredit order no3371 regular cheese &...
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dhruv94
from Delhi, Delhi
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so bad pizza

Address:New Delhi, Delhi

The crust was literally burnt, the cheese was very less...the toppings were negligible and till the time I could get my pizza they were cold enough...I want an action against the same this is ridiculous service from you people...this is insane dominos...
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tushar59
from Bhopal, Madhya Pradesh
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Money not refunded in spite of mail.

Address:Indore, Madhya Pradesh

I placed an order online on 8th of July from Indore at around 6.20 pm. The order was not successful and I got a mail that my money would be refunded within 7 days. On 10th July I got another mail saying that the refund has been made but I have not received my amount. Please contact ASAP. Amount is worth 875 rupees. Tushar Poonia email address: [protected]@gmail.com Mobile No. [protected]...
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kunalsaini
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging Extra than actual Bill..

Address:Mohali, Punjab

I ordered 2 pizzas(Medium).. The price on the menu were 370(Veggie Paradise) and 300(Spicy Triple Tango).. The second one was on 50% discount.. That is, it should be cost at 150... But I was charged 390 for the 1st pizza.. And 180 for the 2nd one.. (Excluding Taxes)...
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tushar59
from Bhopal, Madhya Pradesh
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Money deducted from account but order was not placed.

Address:Indore, Madhya Pradesh

I placed an order of worth 875 rupees on 8th of July. The bank's page as well as SMS from the bank said that the money has been deducted but a dialog box appeared saying that your order can't be placed and money would be refunded. I want to know about the time by which my money would be refunded. Contact No. : [protected] Email : [protected]@gmail.com Tushar Poonia...
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divya_1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mismanagement on 68886888 & few outlets having rude and dumb employees

Address:Mumbai City, Maharashtra

I dialled[protected] to place an order for home delivery. It got auto-directed to the Charni Road branch outlet. Problem with understanding order item: When I mentioned the pizza I wanted to order, they said they dont deliver it. I told them I never faced this problem in the past. After 5 minutes of explaining they were able to understand. Moreover, the guy said that I was confusing him. They were behaving like they have newly joined...
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divya_1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mismanagement on 68886888 & few outlets having rude and dumb employees

Address:Mumbai City, Maharashtra

I have never faced any problem with Dominos before. It has been a very good customer relationship since many years. I order atleast once every month, and have hardly ordered from any of Dominos competitors. One bad experience due to few dumb employees can ruin it. Does Dominos really want to lose its customer base? Suggestion to Dominos: The new outlets opened are causing chaos. Please try to get them in order. I dialled[protected]...
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Shrikant Mandhaniya
from Gurgaon, Haryana
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order not placed

Address:Mumbai City, Maharashtra

Dear sir on date 10 july 2014 at 5:19 pm i called dominos pizzaa branch opera house phone no.- [protected]. A sales girl attend call and took order from me. Than at 6:01 pm i called them again that i dint get my order yet so a sales man told me tat your
Order is on the way. Than at 6:pm i again called them and this time they said there is no order here. I am deeply heart
By this kinda behavior and act.
Hope ill get a...
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P
pauseanu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount gets deducted from the credit card but order is not placed for many times

Address:Bangalore, Karnataka

Hi, This is Anubhav Kishore. It has become quite often on Domino's online order. I tried to place an online order on Domino's.co.in for Bellandur village bangalore outlet. When I placed the order, The money got deducted from the credit card but the order did not place.I tried calling the customer care for more than 30 mins but did not get any response from their side. I call the Bellandur village outlet to get some updated but the executive...
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brije15
from Mumbai, Maharashtra
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Very Late Delivery

Address:New Delhi, Delhi

it has been more than 1.5 hr. to order but still not delivered, even not received any call from delivery boy to confirm address. you always promise to deliver in 30 mnts. I had paid online now they are just saying sorry instead of refunding my amount....
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vishwasrini
from Bengaluru, Karnataka
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money debited without getting my order placed

Address:Bangalore, Karnataka

sir, I am Vishwanath S from bangalore. I tries to place my dominos order through online. my transaction was successfull through my debit card. but my order has not been placed. my money has been debited without success complete of the order. So please through to it. refund my money. Very unsatisfied with ur service....
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purupaushaj
from Bhopal, Madhya Pradesh
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Ridiculous behaviour of Domions Staff of Banashankri 2nd Stage Branch

Address:Bangalore, Karnataka

Dear Sir, I cannot tell how much disappointed I am on the behaviour of your staff of one of the stores. Being an avid Dominos pizza fan and someone who has been ordering for a very long time, this behaviour has come as a shock. I would leave it to you to judge the seriousness of this matter and whether this complaint is justified. Please feel free to verify authenticity of below data. My name is Puru Paushaj and my number is [protected]....
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eymimran
from Agra, Uttar Pradesh
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cash refund

Address:Agra, Uttar Pradesh

hi, my name is Imran khan, yesterday (07 July 2014 at 6:58 as mentioned on bill receipt ) i visited to store (Address: Shop No. 114/23 G, Deepshikha Complex, Sanjay Talkies, Sanjay Place, Agra, Uttar Pradesh 282003 Phone:[protected], i have placed an order ( order no-179 on server-Ali j) with regular HT PM oni along with N Chiisy Dip total amount of bill was Rs.78.28. i gave him 500/- for bill payment, he ask for 78/- change but i do...
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pragya kandari
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double payment for Order number 313(Invoice number: DPI65772/14-15/232445)

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I placed an online order from Dominos on 5th July 2014 (Friday) and paid Rs. 498 through my credit card. The order was deliver from the nearest outlet i.e., Sector 18, Noida. Now when the delivery boy came to deliver the order, he charged an amount of 498 from my sister. Since I was not at home, my sister readily gave the money to the delivery boy. I got to know about the double payment this morning. So I am filling...
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Sourav Roychaudhury
from Bengaluru, Karnataka
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Pizza Delivered 20mins Late, Refuse to oblige 30 min policy, Misbehaved by Manager

Address:Bangalore, Karnataka

I have ordered a dominos pizza on 4th July, 2014 and the pizza was delivered 20 mins late. I did not received any intimation from Dominos that the order will be late. Order Time was 9:37pm and delivery came around 10:35. I was refused to avail the pizza free by the delivery boy and the concerned store manager though it crossed the 30 min delivery promise timeline. The delivery boy called up the store manager and the manager behaved very rudely...
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Boohoo
from Mumbai, Maharashtra
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Treated rude and was over talked and not able to speak .

I was over charge, and tried to explain at the pick up window, Manager of Petal Ms, Domino's, shut the window so I went inside, I was asking why I was charge that amount, he cut me off and ask if I ask for the special, that was why I was charge the larger amount because I didn't ask for the special, of course I wanted the special, who what to pay 17.12 for 2 med pizza's when you would get 2 for 5.99 each, instead of trying to correct it,...
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naishal_patel
from Mumbai, Maharashtra
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Online Ordering System Failure

Address:Mumbai City, Maharashtra

Complete system failure. I ordered pizza and asked for IVR call verification. Waited for 45 minutes yet did not get a call. Then called on Dominos phone no. 68886888, the operator on the phone made me wait for 20 minutes yet no one was on phone to answer only some damn Dominos operator based music. Hope Dominos people look into the matter and try to get it resolved as soon as possible. It is a heck ordering pizzas online on your portal....
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sadhanaKushi
from Eluru, Andhra Pradesh
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Not received Order details after deducting amount

Address:Hyderabad, Andhra Pradesh

I have ordered through Online. Amount got deducted from my account and haven't received Order details... Continuosly processing in "Payment succesful & Submit Order Page. This processing is happening since 1 hr. I have checked with all near branches but this order not received to the branches. My Contact Number: [protected]...
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M
mona s
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

burnt pizza delivered

I am a customer of dominos.i ordered a one veg single set combination and two juniors joy box.pizza was very below quality.veg single pizza was burnt and no proper cheese is there and in one joy box pizza piece was also burnt and toy was broken.i am very sad to see this.is child can eat burnt joy box's pizza.this quality is not expectedfrom your brand.i am very much afraid of this.i want justicem.my invoice no. Is dpi65795/14-15/151857 and...
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Address:Bangalore, Karnataka

Order date - 30th June Order # - 112 Restaurant - BTM stage 2 Store Manager - Mr. Harish I placed the order online at 7:28 pm and the online tracker shows the dispatch timing from the store as 7:48pm but I received my pizza at 9:05pm ... when I spoke to store manger Harish (who to my surprise sounded very unsympathetic and dry) he says we cant off the complete amount waiver because the liability of dominos pizza is only Rs 300 which...
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