Domino's Pizza Complaints & Reviews

I had attempted to order online on 18th August via the Dominos website. However, the transaction was successful from the Bank end but the order was not placed. I did not receive any confirmation mail either. An amount of Rs. 604/- were deducted from my account. Transaction ID from the ICICI bank is MICI[protected]. Since it has been 7 days since the failed transaction, I would request you to process the refund ASAP. Thanks, Tufail...

Hi, This is with regards to order number 199 placed tonight 24 august 2014 Form of Payment cash Order No 199 So the whole scenario is as follows : First of all the order came incomplete, and hence was late because the rest of the order came after another half an hour i.e. at 8:44 PM(order was placed at 7:40PM, you can verrify the same in your database), so at the time of final payment i requested that this should be considered...

I had order the Pizza two times, and both the times the money was deducted but the order didn't succeed. I have not received any refund yet. Date of order: 24th August, 2014 Time of orders aprx. 1st order: 16:39 2nd order: 17:00 Customer Name: [censored]anshu Mishra...

Dear sir/ma'am,

I am writing this to express my extreme disappointment with your reputed chain,
I placed an order at domino's pizza branch-mayur vihar extension, new delhi-110091 dated[protected], the invoice or the bill no of the order is- DUI65882/14-15/144453 & DUI65882/14-15/144452.
I regret to inform you that as i placed an order at the above mentioned store from where i frequently place an...

Please refer to my complaints posted on the timeline of https://www.facebook.com/dominospizzaindia from the name TS Vinoth Sivam.
Worst pizza's, worst experience, untrained and pathetic staff.
Before I file PIL in Chennai Highcourt, I would like to get a reply from them. I have sent few emails, no reply.
Transaction Reference No: 4dabef[protected]c

regards,
Vinod
[protected]...

On 9th AUG 2014, I had tried to order a Maxican Green Wave [Cheese Burst] along with Garlic Breadsticks and a dip. The order was not placed and dominos website displayed a transaction failed message despite the money was deducted from my ICICI Bank account. 1. Rs.795 deducted from my account. 2. Dominos website displayed 'transaction failed message'. However the website did not specify the transaction reference number. 3. The order was...

i order 3 cheesy & tomato pizza in your greater noida branch at 14.11 today by mob [protected]. After 40 minuts I again call, he(who attend my call) said to me wait for 5 min more. After 60 minuts I again call, he hold my phone and finally disconnected I want to know what is the rule of your service. So bad.. You lost one customer and I will suggest to all of my friend for it sorry ;...

Domino’s Team, This is to inform you that we had ordered Vegetarian Items against Invoice No: DPI66392/14-15/116581 (order No: 101) at Vodafone office, Shalimar Titanium, Vibhuti Khand, Lucknow on Aug 25, 2014 around 3:30 PM for our official working lunch. However actual delivery done is for non-vegetarian products. Same was partially consumed by 5 members who are strictly vegetarian. Same was agreed in front of Domino’s...

Hi, I ordered a pizza at 6:15 pm on 22nd august 2014. The order was in the name of Monika Chaurasia. The e-mail id was [protected]@outlook.com. The payment was done from ICICI net banking. A deduction of rs 458 from my account but on the landing page of dominoes i got an error message. Kindly tell me the ETA and procedure for refund of the deducted amount....

Hello Sir, We are very disappointed with your service. As we placed an order of pizza @ Shoprix Mall Sec 61 noida @9:20.33 and We got order @9:59. They refused to give us discount of 300 even being late of 30 mins. Ur tag line says :30 Mins or free, Dominos is a very good brand and such kind of behavior is highly unbearable. So i either don't give such offers to customer or stand up to statements....

Hi, I placed an order of Rs. 706 with Dominos Behala, IIM Joka for an amount of Rs. 706 on 22 August 2014 at 9:20 pm. The amount was deducted from my account but the order had not been placed. The transaction details are: Transaction Reference No. MSBI[protected]IGY5329366 Bank A/C Details: SBI IIM Joka Branch Thanks, Sagar Sachdev...

Sir/Maam Your brand domino is one of the favorite pizza place. Your services have been really good. But when we order domino every time we expect the services and quality to be same. I would like you too see the images how I was given pizza when it was delivered at my address. Domino has always been are top choice, I invited few of my friends for a small get together after receiving pizza every one's mouth was watering but as soon as we...

I love Doimino's pizzas and I usual geta good service. .today phoned a different story.. i ordered pizza meal and Chocolate melt.. when i use the app on my phone and it will not let me get delivery to my address which is a problem. I have two young children which is a hassle to leave. i have to use my card over the phone as i can not use app. The cashier repeated my number out aloud. Which I asked him.not to as they are my card details and...

Company Advertise Frisky friday " Buy 1 Pizza Get 1 Free Pizza", I place order for 6 Pizza, But they give only 1 pizza free. When i call customer care they blame me and said i had to order 3 pizza by calling her 3 times to get offer.. Totally wrong advertisements.. Please beware guys...

Your people do not deliver in heart of Mumbai, Mumbadevi Pydhonie area and are very very rude on 4n.. Need to know the reason for this discrimination of our area. Your support staff Mr Vijay on 68886888, and Byculla branch staff all just bluntly say come and pick the order so why are you advertising and misleading people about free home delivery and all such things...

domino's Pizza is a good one I am one of its fans but the recent Ad is the worst one showing the bra type blouse I think u should take help of some experts for your Ad other Ads are so good but not bad morally we are Indians We should not follow others but others should follow us our house wife's are not prostitutes . When so many rape cases are increasing Domino's should have some social responsibility your other Ad's are so good Please...

Your staff behavior is very rude and customer service is pathetically bad specially the one in Pacific Mall. Manager don't deserve to be the manager. As your regular customer i have stopped eating at dominos now due to the service provided by the staff. Half of the staff is so illiterate .You people don;t even know the product that you are selling and at the end you end up having an argument whenever i order through my mobile. Very Annoying It...

I ordered the pizza from dominos, vishrantwadi region, shoppers orbit or at 8:19 PM, the pizza boy came called me at 8:52 asking for the address, he came to deliver pizza at 8:56 PM. While as per your company's policy states of giving free pizza beyond 30 minutes, he denied the same stating that he had called me and hence the free pizza will not be available. This is really embrassing, he went away with the pizza without delivering the same....

this is in reference to the order placed by me on phone at sector 50 pizza outlet. when i quoted my coupon no. which has validity till 31/10/2014. The person attending my call by the name of MOHIT told me that coupon is not valid and the company which sold it was not dominoes. I am really sorry to say that all these months when i had been placing order and taking the discounts according to the coupon i was never told this. I don't expect...

Hey all, I placed order of regular size pizza n choco lava at 6:08pm on mobile. I waited for 35 min n aftr I called at The branch.The Girl at Counter Told me that they will check n Will contact delivery boy.Aftr 1 hr I again called the girl @ branch...N Then she assured me its really too late n they will Give me free pizza..Bt wen d boy came..He argued With me..I Again called them..bt this time they said that They hadn't said anything about...