Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6565
Resolved
724
Unresolved
5841
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Domino's Pizza
Customer Service Contacts

Domino's Pizza Phone Numbers

Toll free
1860 210 0000
257
194
Fax
+91 12 0439 6946
+91 33 257 7593

Domino's Pizza Website

Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 307

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dishti sharma
from New Delhi, Delhi
Report
Copy

non-getting of 50% discount

Address:New Delhi, Delhi

I had ordered for 1 medium ht country pizza of Rs 352/- on 29 Jul 14 at 4:21 pm through online. As you are advertising that customer would get 50% discount during 11:00 am to 5:00 pm. But your dominos outlet charged Rs 352/- from me and did not give me 50% discount. You are requested to look into the matter. My order No 201 dt 29 Jul 2014 Dominos out: BF-4, Janak Puri New Delhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harjeet14
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of pizzas

Address:Agra, Uttar Pradesh

I had ordered 2 large pizzas Veg.Paradise and Deluxe Veggie my Invoice no.is DPI65975 /14-15/81687.One third of the pizza had no topping only all the crust and the rest had very less cheese and topping, even the bread was stale.I am a regular customer and I have been noticing that the quality of the pizzas is degrading. Harjeet Singh. email Id :[protected]@yahoo.com Mob no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amar Raj Singh
from Delhi, Delhi
Report
Copy

Late Delivery Pizza

Address:Varanasi, Uttar Pradesh

Pizza was delivered late approximately after 40 Minute and the behaviour of delivery boy and the manager was very rude and they were continuously arguing that feels me very odd and the pizza was also not hot. Pizza Order No:94 Store Name:Shastri Nagar Varanasi Invoice No:DPI66084/14-15/122619 Order Taker Name:Surendra Order Amount Rs.652...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akhi811
from Jalandhar, Punjab
Report
Copy

Amount Debited from my SBI account but bill not paid

Address:Hoshiarpur, Punjab

I made a order of Rs 774 with Dominos Pizza using SBI internet banking. The amount of Rs 774 was deducted from my account but the bill was not paid to dominos pizza, hence my order was not placed and the amount still remians uncredited.The details of the transaction are as below: Date (Value Date) Narration Ref. No. Debit 26-Jul[protected]Jul-2014) TO TRANSFER INB Dominos DOMINOS Payments MSBI[protected]IGX3379928 TRANSFER TO[protected] ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Tonight Chicken was anaemic and uncooked when I rang and spoke to Ryan McGowan (I think ) I was told food was cooked and I was wrong and if we didn't like the food to order elsewhere.i spent 40 pounds on food that that was substandard but the food wasn't has bad as the bad attitude that your manager shown! I would be surprise with he's attitude if he could manage to make a cup of tea successfully and is lucky I'm a good...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreya Phadke
from Delhi, Delhi
Report
Copy

bad quality pizza

Address:Thane, Maharashtra

The pizza which was delivered was dry hard and without any taste inspite being a Chesse burst pizza ...bread sticks were yuck too . We complained about this to dominos 2 days before and still havnt received any expected answer. This is the worst experience with dominos.shop address is: shop no.1 2 3 4 shree complex manpada road dombivli eastcomplex .our order number is 254 ordered at 845pm .server pranali k...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
K
Kushal07
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late delivery at model town market jalandhar

Address:Jalandhar, Punjab

Sir I have ordered garlic bread through mobile at 8.40 pm on 22/07/2014.my order no was 231 I was asked to collect order in 10-15 min. I dropped my mother and my 5 year daughter at dominos to collect the meal But the time I reached back at 9.15 pm they haven't got my order ready. Is this the service at dominos KUSHAL JINDAL [protected] Jalandhar(punjab)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankursaxena1711
from Mumbai, Maharashtra
Report
Copy

For the refund of amount debited

Address:Lucknow, Uttar Pradesh

I had made an online order for Domino's Pizza on 18/07/2014 using SBI net banking. The transaction was made using my registered mobile number [protected] and ID given was [protected]@gmail.com Due to transaction failure, the order was not successful but my account is debited with Rs. 458. I have waited for 24 hours, but have not received the refund yet. Please refund that amount to my account as soon as possible......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ronald singh
from Mumbai, Maharashtra
Report
Copy

Refund of my money

Address:New Delhi, Delhi

i ordered 2 pizza 1+1 on friday order details are below Dominos Restaurant AddressMalviya Nagar, C-7, Malviya Nagarmalviya Nagar, new Delhi - 0 Ph.no.[protected]/ 37, [protected] Txn No : MAM[protected] Order Number : 337 Time of Order : 7/18/2014 8:34:28 PM Final Total : 499 Payment Type : credit Trace No. : cc[protected] It got delayed and i was given assurance that the money will be credit in to your account but till...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nareshgupta1971
from Mumbai, Maharashtra
Report
Copy

False information on online order and non supply of BOGO offer

Address:Solan, Himachal Pradesh

Ordered pizza online on dated 18.07.2014. Time of ordering was 09:21pm and at 09:30pm message displayed was" Gurdeep Singh in on the way to deliver pizza. But sorry to say that I have received pizza at 10:30pm after more than one hour of order. On Friday it was BOGO offer but at 10:30pm I received only medium farmhouse. When asked about offer it is told that you have not asked. What is this? is this your services? and Offer? Who...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jass777
from Jaipur, Rajasthan
Report
Copy

Failed online transaction

Address:Jaipur, Rajasthan

I had made an online order for Domino's Pizza. Due to transaction failure, the order was not successful but my account is debited with Rs. 343. I have waited for 24 hours, but have not received the refund yet. Please refund that amount to my account as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajaysingh1975
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refused to deliver

Address:Gurgaon, Haryana

Hi Dominos team, I had ordered(on 18/7/14) 2 calzone pockets and a bottle of coke to the nearest outlet unitech cyber park, sec 39 Gurgaon, but they refused to deliver it as the quantity is less.This is very disgusting.Is there any policy that you can not deliver if the quantity is less? Regards Ajay singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
reema monga verma
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late pizza delivery after 2 hrs .

Address:Amritsar, Punjab

respected sir. we are not satisfy with yours pizza delivery. we order at 2:38pm today and pizza delivers near at 4pm. we know this policy that if your pizza is not deliver in between 30 mintues it would be free when its late. But your employee send it too late & take it back. they wont give it free as policy & evn wont aplogize for this riddiculous thing... our frends get too much upset while they saw this kind of service provided...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumanthmaahi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dominos Pizza is turning to be a money eating company

Address:Bangalore, Karnataka

Dear Team, I ordered pizza from dominos through my sbi credit card but the amount got debited and it wasn't processed. I called up the customer care and they said its under process but i don't see the funds reversed back. Please reverse back the funds to my account. 1. Amount 5258 2. Amount 5659. Please check the reference mail below: Hi Sumanth Shankar, Oops! We were unable to place your order to the kitchen due to some technical reason....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
himkash
from Delhi, Delhi
Report
Copy

very much delay during night time

Address:New Delhi, Delhi

i am a regular customer of dominos pizza in delhi cantt i here register a complaint against their service i ordered 5 pizza mania on 17/07/2014 at 9;30pm the maximum time here is of 1 hr we waited for 1hr 40min and again we called them around 11;10pm i then cancled that order i and my family slept that night without having meal and because of late night we dont think to made anything. i strictly asking from dominos to pay about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dilip69
from Mumbai, Maharashtra
Report
Copy

Money paid, but order not delivered

Address:Mumbai City, Maharashtra

I had ordered pizza online on 13.07.2014 at 8.00 pm for which I paid through net. Though my account got deducted with Rs.1130.00 (State Bank Internet Ref No.IGW7938768) neither i got any confirmation of the order or it was delivered. I checked up with the nearest outlet where my online ID is registered but they also confirmed non-receipt of order. As my account has been debited, but order was not completed, please refund the amount to my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
peru1988
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Housefly in pizza crust

Address:Mumbai City, Maharashtra

I ordered a pizza at my home from Prabhadevi (Mumbai) store. Finished it half and shocked to find a housefly embedded in the crust of the pizza. This is serious concern about the hygiene maintained at the store. Never expected such negligence from a reputed food chain. The company should seriously look into the matter. Attached are few pictures I have taken of the pizza with a fly inside it. With a disgusted feeling I called the store...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankijai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Area not defined

Address:Howrah, West Bengal

Dear Team, Worst ever experience from your side. I had called up Domino's pizza, RD mall liluah Howrah on 6th July in the afternoon and placed my order. They said that the given address is out of delivery area, whereas I had seen many a times that they deliver in the that area. The said me to collect my order near Khemka school. I refused the same. Again my dad called up and said that we can take the delivery from Khemka school, please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhagwatprasad
from Delhi, Delhi
Report
Copy

very poor quality

Address:New Delhi, Delhi

Sir, my name bhagwat [protected] yestrday around 2 pm i visitd ur outlet at rohini m2k, i orderd 2small pizzas after 30 min i revcd them, And both pizzas hv Little bit cheese in the middle, and Second pizza hv two big bubble, i show them to alia i returnd only one bcoz I hv no time, one i start eating, after 20 min i aSkeD My another pizza, i recvd the Same again, there was no change, i show the same to alia, she said, go down and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
#
#DJ#
from Mumbai, Maharashtra
Report
Copy

Not able to place an order after trying it for 1 hour

Address:Bangalore, Karnataka

Hi, My name is DJ. I tried to place an order online, but every time I tried to pay, it was redirected to select the pizza page. I even tried to chat online with the customer care but they are of no use. This is not the first time, I tried to place order online many time within last 30 days but everytime i faced different problems. There are some coupon coded on their website. Sometimes they don't work. And their staff behaviour is very bad....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about Domino's Pizza services