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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 32

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S
Sashmidha Natarajan
Mar 31, 2022
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Address: Chennai

Hi Team,
I have placed an order today that is 31st march 2022. The amount Rs 1117 was paid via phone pe. Transaction was successfull but order was not placed. Since the food is needed. I have re-ordered the same and paid via google pay.

Requesting you to refund the money that i have paid at first as soon as possible

If needed will attach the payment screenshot

Thanks in Advance
Sashmidha Natarajan
Domino's Pizza customer support has been notified about the posted complaint.
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    Yash Vaidya
    Mar 31, 2022
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    I have ordered Veggie Paradise (Cheese Burst) pizza from official app of dominos. They charged me Rs 314 for regular Veggie Paradise (Cheese Burst) pizza. I have all the order and payment details with me which I can use in case it is needed.
    They send me normal pizza in which there is no element of cheese is present. It was not cheese burst but normal substandard pizza.
    This is ridiculous behaviour from dominos as this is clear cheating with customer. If dominos is such a poor company that it does not afford cheese then they should close the operations from India instated of playing such a cheap games with their loyal customers.
    Domino's Pizza customer support has been notified about the posted complaint.
    Mar 31, 2022
    Updated by Yash Vaidya
    They have not resolved it and saying that they have resolved it. Such a cheap cheater and dishonest company.
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      A
      aishwarya tiwari
      Mar 31, 2022
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      Address: Kota, rajasthan

      I placed an order on Dominos pizza, i payed using net banking.. Money got debited from account, but then dominos app gave error, that try again some time. Now i cant see that order in dominos app. How will I get my money back?
      +1 photos
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        S
        sonali_p
        from Mumbai, Maharashtra
        Mar 31, 2022
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        I ordered domino pizza on 18.03.2022. The order [protected] at 10 pm got accepted by an outlet in Borivali (Nirman height ) located at 5 min away and status was changed to delivered at 1 pm without delvering the pizza to me..from zomato...neither zomato note Dominoes responded till date to my order...neither they refunded my amount.
        Domino's Pizza customer support has been notified about the posted complaint.
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          J
          Johnnicksonnarzary
          from Bongaigaon, Assam
          Mar 31, 2022
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          Address: Domino's pizza District- bongaigaon. State - Assam. Pin - 783380

          Sir I am john Nickson narzary. I had worst nightmare experience at dominos located in bongaigaon, assam. Sir your staff forced me to pay twice for the same order. Sir I have attached my account transaction detail with this email. Your staff are most unprofessional. I regret going there with my 3 year old daughter
          +1 photos
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            P
            Pal878
            from Mumbai, Maharashtra
            Mar 28, 2022
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            Address: Topsia kolkats

            Domino Topsia outlet : order no 106 Ordered delayed by more than hour, 1.5hr. No compensation given. No body picked up the phone at the Topsia outlet. No body bothered to update on the order delay. Called several times but no body picked the phone. Even the toll free number no body picked up Very disappointed, please compensate
            +1 photos
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              Pal878
              from Mumbai, Maharashtra
              Mar 28, 2022
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              Address: Topsia kolkata

              Domino Topsia outlet : order no 106 Ordered delayed by more than hour, 1.5hr. No compensation given. No body picked up the phone at the Topsia outlet. No body bothered to update on the order delay. Called several times but no body picked the phone. Even the toll free number no body picked up Very disappointed😞 please compensate
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                A
                Adityasri123
                from Delhi, Delhi
                Mar 27, 2022
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                I had purchased a gift voucher for dominos with offer of cash back but after purchasing i tried to apply it on my order item their website said this payment method is not allowed and their mobile application did not have option so i paid with card the amount now i am trying to claim the amount they simply redirect me to their terms and conditions that they dont take any responsibility of the voucher and oddly enough the error now shows it has been claimed the amount is 348
                +4 photos
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                  R
                  RAHul00133
                  Mar 26, 2022
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                  Address: DURGAPUR ..CITY CENTER WEST BEMGAL

                  My name is Rahul roy . And i am an Ex Employee of DOMINOS PIZZA. with code : 947062.. I resigned from domino's pizza in the month of December of the year 2020 ..& since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Sometimes they say that my name is not being shown in the pf to be claimed list, sometimes they say that i need to contact to the shift manager who used to be that time in the restaurant etc.
                  Till today its been 10 month & yet i have neither received my full and final amount nor my pf. Its so disgusting that since 10 month .. I am not getting my own hard earned money. Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this.
                  Domino's Pizza customer support has been notified about the posted complaint.
                  Mar 26, 2022
                  Updated by RAHul00133
                  My name is Rahul roy . And i am an Ex Employee of DOMINOS PIZZA. with code : 947062.. I resigned from domino's pizza in the month of December of the year 2020 ..& since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Sometimes they say that my name is not being shown in the pf to be claimed list, sometimes they say that i need to contact to the shift manager who used to be that time in the restaurant etc.
                  Till today its been 10 month & yet i have neither received my full and final amount nor my pf. Its so disgusting that since 10 month .. I am not getting my own hard earned money. Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this.
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                    Ayyappa1
                    from Rajahmundry, Andhra Pradesh
                    Mar 25, 2022
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                    Address: Vambay colony Rajahmundry

                    My name V. Ayyappa my emp I'd 858509 I am worked in Domino's Pizza at Rajahmundry Andhra Pradesh branch. from July 2017 to November 2021. I worked here above 4 years. In jubilant food works. I resigned my job 5 months back and they didn't settle my money still noe single rupee.i was called HR but not respond properly and I meet mangers also but they also not help..please consider my request I served in your organization above 4 years . Please resolve my problem and settle my full and final amount and pf amount. I some money problems please help me and settled my mount as possible as early...
                    Thaning you
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                      D
                      Dharmesh Mandali
                      Mar 24, 2022
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                      Address: Rajkot

                      Respeted sir
                      Initially it was available at free of cost now company is charging for sauce
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                        U
                        uplach18
                        from Delhi, Delhi
                        Mar 24, 2022
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                        Address: 162E, 2nd floor, DDA Flats, Pocket 4, Mayur Vihar Phase 1, New Delhi - 110091

                        I ordered Pizza from Domino's on 16th night at around 10:46pm. The order was served at a surprisingly fast rate. However, the order was not fit for consumption, it was smelling rancid and taste was also not up to the mark. A small serving of the order on consumption by my wife, caused her health issues. Following day (17th of March), she had a severe stomach ache and started experiencing loose motions. The frequency of motion was 30 within a span of 12 hours on account of which she was admitted (Hospital- Jeevan Anmol, Mayur Vihar Phase 1) in hurry for medication (18th March). She had to take IV Fusions to relief the conditions but that was not enough. She was again admitted on the very same day in Fortis, Noida 62 and was given a number of medications including injections and drugs through IV Fusion.
                        Apart from financial aspects, I and my wife had to go through a lot of mental and physical trauma. Total financial cost incurred was nearly 35K, but apart from all this, we had to go through a lot of suffering.
                        +4 photos
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Mar 24, 2022
                        Updated by uplach18
                        Also, attaching the order invoice.

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                          GR Bishnoi
                          Mar 24, 2022
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                          Why dominos don’t server normal water they charge huge amounts for water in outlet
                          Near ridhi sidhi circle in jaipur
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                            S
                            Sukhadev Jangid
                            Mar 22, 2022
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                            Address: Turbhe , Maharashtra

                            I ordered Domino's Pizza on the 8th. But the pizza order was not even completed, the money was deducted from the account, the money was debited from the account, the bank said the money has gone to Domino's and the Domino's person is refusing my money Domino's poor company ate
                            Domino's Pizza customer support has been notified about the posted complaint.
                            Very bed Domino's
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                              A
                              Asmita Nandre
                              Mar 21, 2022
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                              I paid amount to Domino's Pizza through bill desk .. amount has been deducted frm hdfc bank..I didn't get order I'd.. order didn't place.
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                                S
                                Siddkunwar
                                Mar 20, 2022
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                                At Domino's Pizza outlets, there is strict policy not to provide drinking water on demand without purchasing the same. I personally feel it is not acceptable at all because water is basic need.
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                                  Neelanjana Hansda
                                  Mar 19, 2022
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                                  Address: Dominos pizza joka , diamond park, kolkata

                                  I and my two friends went to the dominoz pizza...we paid the bill, the bill was 502 rupees.we got the bill and then our ordered came..we ate pizza.. After returned home, they called us and said that " you have paid 400 rs, you have to 100 cash..you have to come dominos." This is so much harrassment. How can one charge money after paying bills and eat pizza... And there is first pay service.
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    Vishwas Pagoria
                                    Mar 18, 2022
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                                    I have not recived my order since an hour and i m unable to contact store
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                                      Aaruu
                                      from Jaipur, Rajasthan
                                      Mar 18, 2022
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                                      Address: Mansarovar, Jaipur

                                      I have placed an order with Dominoes Mansarovar (Jaipur) outlet and it has been more than 1.5 hours but still I haven’t received my order. I have called up the restaurant and checked with them and they are saying that due to high demand it will take another 60 mins. Technically I have placed order at 9 pm and will receive it at 11:30.
                                      No prior information was provided that order will be delayed.
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      It’s been more than 3 days and I haven’t received any update on the complaint raised.
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                                        Sumeet Nathe
                                        Mar 17, 2022
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                                        Address: Kharadi, Pune

                                        I have ordered the pizza from dominos using AmazonPay money debited but order not placed and all the items are still in cart.
                                        +1 photos
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