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Domino's Pizza Complaints & Reviews

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Updated: Dec 27, 2025
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Domino's Pizza reviews & complaints page 34

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B
Bujji1968
from Vijayawada, Andhra Pradesh
Mar 5, 2022
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Address: Land mark residency , flat 401, income tax, Officers Colony , tadigadapa 100 ft road

Hi this is pavani

Money got deducted but order not placed, paid 169 rus via Amazon pay balance

Please refund my money ASAP

Attached proof of payment for transaction id
+1 photos
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    pratham sarnaik
    Mar 4, 2022
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    I order a Indi tandoori pizza and paid through gpay, it didn't show that the order was confirm so i paid twice the money got deducted twice.
    +1 photos
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      S
      sonalisinghhenderson
      from Jhansi, Uttar Pradesh
      Mar 3, 2022
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      Address: Ground Floor 1089/1Near Income Tax Office Civil Lines Jhansi Uttar Pradesh 1800 208 1234

      I(Sonali Singh- H.No 60 Sangam Vihar Colony Jhansi-UP) am a resident of India but I am based overseas for past 10 years. After COVID, I reached India after2 years. Today(3rd March 2022)my daughter wanted to taste Indian Dominos Pizza so I took her to Ground Floor 1089/1Near Income Tax Office Civil Lines Jhansi Uttar Pradesh.
      There, I stood in a queue since there were displays of social distancing in the entire restaurant. But, strangely 3 men surpassed me and the lady at the counter(Pooja Prajapati) did not bother to maintain the so called protocol. After20 minutes when there was no one at the counter, I asked the server lady about why she did not follow their own rules, she raised her volume at me and said that there were many people. She infact, blamed me for not coming like the other men at the counter whereas I was maintaining the queue. Her behavior was extremely unreasonable. She kept on rolling her eyes and kept thumping her feet to show that she did not want me to say anything against her service.
      So, I called for the Manager-in-charge (Abhishek Yadav) to inquire about the social distancing stickers placed in the restaurant. He simply said SORRY and turned away from the counter. I did not know what more to do and infact told the server women that I will complain about this.
      Later, when it was my turn to collect the order, the server(POONAM PRAJAPATI) dumped my order and placed the pizza and sachets in the bag in a manner that seemed like she was throwing the min the bag.
      I am highly annoyed and feel insulted by this behavior. I will never visit any outlet of DOMINIOS because of the poor customer service that I received.
      I will also pass the same message to who ever I am connected with. DOMINIOS OFFERS DISGUSTING SERVICE AND IS A WATE OF MY HARD EARNED MONEY.
      +3 photos
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        R
        reckrut mail
        Mar 3, 2022
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        Address: Ulwe, Navi mumbai

        My money got deducted twice but order did not placed through gpay
        Domino's Pizza customer support has been notified about the posted complaint.
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          D
          dhanashri panchputre
          Mar 3, 2022
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          This is the 2nd time my order is not confirmed but money got debited from my account. Please refund my money.
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            D
            dhanashri panchputre
            Mar 3, 2022
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            I have ordered 2 pizzas, lava cake and zingy parcel. My money was debited but order not confirmed. Please refund my money.
            +1 photos
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              S
              shri910
              from Mumbai, Maharashtra
              Mar 1, 2022
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              Could you update on Ticket Number [protected].

              I had ordered few E-gift cards for employees from whoohoo for Domino’s . however, it Dominoz site shows it has redeemed already.

              Therefore, can you check

              1) If this is some kind of error on site or
              2) If someone has already redeemed it, who is the person and what’s the contact number?

              Below are the voucher codes.

              [protected]
              [protected]

              Kind Regards,
              Bhagyashri
              Domino's Pizza customer support has been notified about the posted complaint.
              Mar 01, 2022
              Updated by shri910
              This is such bad experience from Dominos. Not expected this..
              It’s been more than 1 month. However, no update on complaint.
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                D
                Deepak 1132
                from Delhi, Delhi
                Feb 28, 2022
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                I placed order on Domino's app and did payment via Amazon pay . The amount was debited but the order was not placed.

                ORDER ID:P[protected]
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                  G
                  Gulson kro
                  Feb 28, 2022
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                  Address: Jorhat, tarajan, Assam,India

                  I'm gulson Kro dominos pizza jorhat Tarajan Assam, our manager make us to do work for 9 hours but we got our salary only for 6 hours because our manager said that sale is down ..so she make us only 6 working hours a day ...so please dominos pizza look forward into this matter 🙏🏽
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                    A
                    Arjunpawar9
                    from Pune, Maharashtra
                    Feb 26, 2022
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                    Address: Pune

                    I have tried to place order via Domino's app, amount 715/- got deducted 26 Feb 22 but order didn't get confirmed
                    I tried calling customer care no response and please be aware of app. No refund, raised complaint."We are sorry for not meeting your expectations. We will call you within the next 24 hrs. Domino's Concern ref #2222299"
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                      H
                      het mahadevia 216
                      Feb 25, 2022
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                      I left the company aprrox 1.5 yesrs ago my employ id was 889366 i still not received my pf and no one is responding on this .
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        V
                        vijaykumar koramaina
                        Feb 22, 2022
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                        Address: Hyderabad

                        Hi myself k. Vijaykumar from hyderabad. I went to dominos outlet balapur branch .due to techinally issue there not taking any order suggested use payrm app dine in n order in app . I order n paid 1217 online through paytm order was cancelled money got deducted .talked to store assistant about like this happen he told sir money will refund with in 7-10days u can order directly pay again i paid 1332.74 had pizza. But still now i didnt receive my cashback
                        Transation details
                        Paid to paytm to dominos
                        1217
                        Paid at 09:38pm, 08 feb 2022
                        Order id :[protected]PAYTMMP_CC
                        Wallet ref no :[protected]
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                          A
                          Aamerkhan777
                          from Latur, Maharashtra
                          Feb 21, 2022
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                          Address: Latur

                          I have done payment of rs 699.64 on 21 Feb 2022 at Dominos Latur. The amount was debited from my account but the order was not placed. Please help me get the refund back.
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                            S
                            Sonia Thorat
                            Feb 21, 2022
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                            Address: Ahmednagar

                            Hi team,

                            I have visited Domino's Pizza outlet in Ahmednagar today. I ordered pizza and the counter boy Prateek asked me to pay for carry bag very rudely.
                            All the people from Domino's ahmednagar have very unprofessional behaviour.

                            This is not the first time I have faced rude behaviour from guys over there.

                            Regards
                            Soniya ([protected])
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                              S
                              smda95
                              Feb 20, 2022
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                              Address: Dominos Pizza, AnandBagh, Moulali , Hyderabad , Telangana .

                              Every time I visit Dominos, it says I shouldn't carry outside food . But the same pepsi which is available for Rs 20 ( 250 ml ) is sold at Rs 70.

                              Today i.e on 20 Feb 2022 have purchased 3 pepsi glasses which do not even amount to the quantity or quality which is available in PET bottle at retail stores. I want a full compensation for the amount charged .
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                N
                                Nitinsingh7778
                                Feb 20, 2022
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                                About the too late delivery and messed up product I got

                                I ordered a pizza worth rs. 269.20 from Domino's. Their delivery partner took too long of 1 hours and 30 min late delivery.
                                After i opened my packet i saw the whole thing was messed up in a manner which looks like the total waste of money.
                                Please refund my money and take your messed up pizza back....
                                +2 photos
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                                S
                                selvi b
                                Feb 17, 2022
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                                I have ordered 2 regular pizza as follows
                                Planner tandoori and double chicken loaded pizza
                                But both are not in good taste, the chicken was rotten and not stable to eat
                                It even smell very worse
                                Very disappointed with this
                                I have paid 829 for the total package and it seems like you took for granted to cheat on customer
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                                  B
                                  Bilhani Veldi
                                  Feb 16, 2022
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                                  Address: Chaitanyapuri, Dilsukhnagar

                                  Hello,

                                  Everytime when I try to order from the App, it shows a message that “ Store is offline” which is very annoying. I have two stores nearby my place. Still this message pops up for my delivery address. Please fix this ASAP.

                                  Thanks,
                                  V.Bilhani
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                                    R
                                    Rinku Sharma.
                                    Feb 16, 2022
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                                    I ordered Pizza on 4 Feb 2022 at 5.19 pm. My balance got deducted from Google Pay but it was not received at the counter. Counter Man assured me that my money would be refunded within 4 days. I waited for one week. Today it's 16 Feb and I haven't get my amount. Kindly refund my amount ASAP. My order no. was 34
                                    +1 photos
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    Feb 22, 2022
                                    Updated by Rinku Sharma.
                                    It's about to complete 20 days, still there is no refund in my account. You have clear information about the deductions still you r incautious of returnig it. Very Disappointined. It's not a court case that u taking so much of time in the process.
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                                      L
                                      Laddu22
                                      from Udaipur, Rajasthan
                                      Feb 16, 2022
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                                      Dear Team,

                                      On the occasion of valentine's day on 14feb'22, I have ordered four Pizza, unfortunately that was the biggest mistake I have done, I have received such a bad quality of food wherein my wife got food poisoning after eating this such a bad experience and when I complain they replied me we have huge numbers of orders that's it happened We can't control this.

                                      Very Poor response and a bad experience.
                                      Ordered place-Jaipur (Malviya Nagar)
                                      Order no-54

                                      Regards,
                                      Nagendra Dubey
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