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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
Complaints 6572
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725
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5847
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Domino's Pizza reviews & complaints page 29

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G
Gungunmehra
May 17, 2022
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Address: Plahi gate Phagwara punjab
Website: Domino’s

All seasoning packets are expire…..14 days
Domino's Pizza customer support has been notified about the posted complaint.
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    I
    Iampreet
    from Jammu, Jammu and Kashmir
    May 16, 2022
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    Address: Bahu plaza gandhi nagar

    I ordered pizza and zingy parcel yesterday and the total amount was rs 206 . My money was deducted but order showed as pending then it cancelled but i didn't recieve my money.
    Domino's Pizza customer support has been notified about the posted complaint.
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      M
      Madhvi rawat
      from Ghaziabad, Uttar Pradesh
      May 15, 2022
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      Address: Domino’s kaushambi Ghaziabad

      I have ordered pizza at 8.06pm on 15 may 2022 and rcvd my order at9.15 then i have asked for discount delivery boy contacted manager and he said discount is not applicable on ur order u have to pay full amount else u cancelled the same and i have returned my order.
      Very disappointed
      Poor service
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        V
        vikas1474
        from delhi, Delhi
        May 15, 2022
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        Address: Shop No. G – 28, Ground Floor, Triveni Shopping Complex, lsc, Community Centre, DDA Market, Sheikh Sarai, New Delhi - 110017. Ph No - 1145765400

        Date: 13th may 2022
        number: [protected]

        Order placed at 9:52pm and delievered at 11:pm.. pizza was cold with some smell as well..

        1. distance from my home to dominos location is walkin:14min, bike:5min.. but dominos took time of 1hr.Kindly check in attached screenshot
        2. first i recieved call from dominos delivery boy around 10:20 he asked me about complete address detail, then i called him around 10:40 he said don't know about any order.. again around 10:56 he called me and asked address again.. Kindly check in attached screenshot.
        +2 photos
        Domino's Pizza customer support has been notified about the posted complaint.
        May 15, 2022
        Updated by vikas1474         Also recieved call from MOBILE - Jio 4G
        [protected]
        [protected]@gmail.com
        But nothing happened till now
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          A
          ayushi0077
          from Aligarh, Uttar Pradesh
          May 14, 2022
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          Address: Aligarh

          I have place an order for Veg. pizza but delivery boy send me non veg pizza. Kindly take an strict action towards them. Their address is Sodhi's Complex, II, Ramghat Rd, Kishanpur, Sumit Sarovar Colony, Begpur, Aligarh, Uttar Pradesh 202001
          Domino's Pizza customer support has been notified about the posted complaint.
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            L
            Lalremruati Sailo
            from Aizawl, Mizoram
            May 13, 2022
            Resolved
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            Resolved

            Address: Delhi

            I have attempted to order a pizza and garlic bread worth Rs 337 from the Domino's Pizza App on 13th May, 2022 and payment was done through Google Pay at 9:30p.m. However, the aforementioned amount was deducted from my account but the order was not placed. Since the order was supposed to be my dinner and having exams at the next day, I repeated the same procedures and got the orders placed in the second try. The money deducted on my first trial however, needs to be refunded since the order was not through. Kindly resolve the issue and initiate the refund at the earliest.
            +1 photos
            May 17, 2022
            Complaint marked as Resolved 
            I had emailed dominos at [email protected], providing the details of the situation-receipts, exact timing of the order placement, a valid phone no, etc and got an automated reply generating a ticket for my complaint; to which I responded and got a reply that they will contact me soon. I then got a call from the manager, reassuring me that the refund will come in 7 days and in case it didn't, he gave me his number to which I could reach out. The refund came 3 days after the incident. Happy with their dealings of the issue and will continue to use Dominos App with trust.
            Domino's Pizza customer support has been notified about the posted complaint.
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              S
              Shivani Asati
              from Bengaluru, Karnataka
              May 13, 2022
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              Address: Bellandur, Bangalore

              Order placed at 27 April and got rejected by Dominos still my refund has not come to me.

              Also I checked with bank side there is not refund amount received yet.
              +1 photos
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                R
                Ranjithanu
                from Hyderabad, Telangana
                May 12, 2022
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                Address: Yusufguda

                I waited for 2 long hours but order not delivered and cancelled forcefully.
                Domino's Pizza customer support has been notified about the posted complaint.
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                  V
                  Vidhya Raman
                  May 10, 2022
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                  I have ordered online through irctc for dominos pizza.
                  But the food was not delivered to me on the train and they don't give any prior information If it's not possible to deliver.
                  My co passengers have got their delivery from dominos but I didn't receive my order.
                  I had to call them up and ask that's when they tell it got missed . Now because of their mistake I'm suffering... I have to stay hungry whole night.
                  Very bad experience, service and zero customer support.
                  I would never go for dominos ever.
                  Domino's Pizza customer support has been notified about the posted complaint.
                  View replies
                  I’ve just faced the same scenario. My co passengers received three orders but i haven’t received mine. Very pathetic
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                    N
                    nairit jain
                    May 9, 2022
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                    Address: The mark building,G-5,ground floor,indore

                    First order delayed and later cancelled and second order canceled without informing us. We were not able to eat anything for 2 hours 30 minutes, in hope that we will receive our order.This kind of service is not expected from a company like dominos.We r regular customer but we now we will look for some other options.Thanks for the pathetic service n commitments u have made with us .
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      P
                      ParasBhansali
                      May 9, 2022
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                      Coupon code not working

                      I encashed my axis Bank rewards into Domino's voucher. Now when I am trying to encash, Domino's app not accept saying that it is invalid.

                      Don't know what to do...
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                      A
                      Aviii1512
                      May 9, 2022
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                      Address: Anand prime , sector 8 , sanganer , pratap nagar j,aipur
                      Website: Domino's

                      So today i order 1 onion pizza, 1 choco lava cake, 1 taco, 2 red tomato sauce. My amount got deducted by compony but after some seconds there was notification that your order got failed cause outlet was offline so i called customer care and asked them can they place my order on advance time with the amout which have been deducted, so they clearly said no. They were asking me to pay same amount again and telling me that this deducted amount will be refunded. I cant understand one thing, why are they asking me for another payment when there was just sec ago amount deduction. Honestly the worst and mood ruining moment for me. By the talk of customer care, i cant belive my money will be refunded in 7 days. Plzz help me in this one.
                      +1 photos
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                        R
                        Rahul00Kr
                        from Patna, Bihar
                        May 9, 2022
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                        Address: 70 Feet , Bypass , Patna

                        I have Ordered the Pizza from the Domino's mobile App and I had paid the money through my card and after 1-1.5 Hr I got call from restaurant that order will be More delayed and then after some time it get cancelled without any prior information and after that there is still no communication . Had tried calling to Domino's and resturant but no one is communicating well and unable to get my money back .
                        +1 photos
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                          C
                          Chickks
                          from New Delhi, Delhi
                          May 8, 2022
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                          I ordered a pepper barbecue pizza and it was cold and dry. It didn't taste good. The quality was poor. It costs me ₹506 and it was not at all worth it.
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            C
                            Carter8814
                            May 8, 2022
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                            Address: 3919 Probus Road, 178

                            I was denied my credit and hung up on
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                              H
                              Harshit Gomladu
                              May 6, 2022
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                              Address: Aiims gorakhpur

                              I ordered a pizza worth 369 rupees the transaction was successful from bhim app
                              And money was deducted but order was not placed in dominos app plz provide the refund of deducted money
                              +1 photos
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                                K
                                Kashksy
                                from Mumbai, Maharashtra
                                May 6, 2022
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                                Had ordered through a food delivery app and paid through the app. Upon delivery i was given an invoice which showed that I owe them more money.
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  S
                                  sonamcjain
                                  from Hyderabad, Telangana
                                  May 4, 2022
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                                  It's been about 1:30hrs since i have placed my order and i have not received the order yet
                                  +1 photos
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                                    R
                                    Ramk_09
                                    May 4, 2022
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                                    Address: Bachupally, Hyderabad

                                    On the 3rd of May 2022, I have ordered Pizza from Domino's through Zomato app. Once the order was delivered, when I was checking the order details, found that one of the item was incorrectly delivered. Below are my order details
                                    1 - Medium Farmhouse Pizza
                                    1- 5 Pepper Pizza Regular
                                    1- Paneer Tikka Stuffed Garlic Bread
                                    2- Dips

                                    Instead of the 5 Pepper Pizza, I have received some Chicken Non Veg Pizza. I have raised my complaint through Zomato, who opened a ticket with Domino's on 3rd of May 2022 ( Ticket # 2612900) Order ID # 88, and have not received any call backs from Zomato or Domino's until now. I have not yet received any refund on my incorrect order that was delivered.
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      N
                                      Nishchal Thakrar
                                      May 2, 2022
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                                      I had went to dominos pizza and order margarita pizza.
                                      They have sent link of payment in my mobile number.
                                      I paid Rs 114 through paytm.
                                      They said we have not received as reciept not generated.
                                      So again i paid.
                                      So paid twice.
                                      Please refund my money
                                      +1 photos
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