Domino's Pizza Complaints & Reviews

I placed an order via the Domino's app using net banking on 16th March and the total was deducted from my bank account. However the order still shows as pending on the app and there is no option to contact anyone since the order was not placed. I hope my money is refunded as soon as possible. The associated email address is [protected]@gmail.com

Dear Domino's,

This is to bring to your kind attention that I have placed the order through Amazon pay but my order is not placed yet.

Please see attached screenshot for your reference

Thanks and Regards,

Naveen kommidi
[protected]

I entered Domino's Pizza at Lunsikui, Navsari, Gujarat to parcel the Pizza with my wife and 13 months old daughter.
My daughter was thirsty so I asked Domino's staff for water. They refused to give water saying only packed water is available.

Domino’s ujjain doesn’t provide free drinking water to a customer… in their premises even on asking they force to buy a mineral water …
Whereas it’s a law — no one deny to provide a free drinking water in hotel/restaurant rules
Kindly take appropriate action on it
Thanks

Highly disappointed by dominos, first of all my order was 100 mins late and the pizza was too cold and on the other hand dominos was lying when asked about my order and they even lied about the refund for my order but didn’t got any

Service is very slow...no water in this restaurant...And bottle water sold at their own price instead of price tag

I have ordered medium double cheese margherita while eating I found it cheeseless pizza. Totally dry. Being a regular customer and knowing the quality this was the worst pizza serve by domino's. After this I don't think I will ever continue with domino's.

I've ordered pizza on Domino's app using Amazon pay balance my money got deducted but order is not placed, I'm unable to connect to customer care not receiving the call, please help for the refund

In multiple instances, where I ordered pizza from Domino's using their app. The total was shown exact but when charged on card was rounded to next higher value. This happened with Domino's Mumbai, Dahisar/Borivali.

Order# 154
Date: 23rd January 2022
Time: 7:33 pm
Order total: 661.85
Payment mode: card
Charged on card: 662

Order# 161
Date: 5th March 2022
Time: 7:21 pm
Order total: 389.90
Payment mode: card
Charged on card: 390

They overcharge by rounding to all customers, which is unaccounted money with Domino's.
Also this is cheating customers.

I reached out to Domino's on Twitter, engaged on phone with person from Dahisar/Borivali branch and no resolution yet.

A balance of 450 has been deducted and order not get confirmed.it has been 5 days I have not received my refund yet.i tried to reached out to customer care but not.

I have been domino's pizza regular customer but today I ordered pizza and the delivery guy was behaving rude and arrogant and said ill words to me for just getting 1min late in coming down
Also on asking store manager regarding this issue, the store manager asked that delivery guy to threaten me and said attitude tere pass rakh was this behavior appropriate and when I said the delivery guy to give call to store manager inspite of saying guy to apology he did not say a single word and when I said I will raise issue to consumer court he said thwek hai
Kindly take legal action

The calling details are attached below:
[protected] delivery guy no.

Ordered mobile no
[protected]

I have attached order receipt where transaction happened 2 times. I want to get the money back
https://ps.jublfood.net/di/[protected].png

So I ordered pizza from domino's app on march 3 2022. The ordered was cancelled but the amount was debited from my account. I called them many times to solve this problem. They have not solved my problem. I am very much disappointed as a regular consumer.

As I was working in dominos pizza doe 7 years 11 month, but they have cheated and not paid proper pf amount plz file a complaint against them and not able to withdraw my pension amount

When i ordered form dominos app while payment section i choose upi mode then application switched to Amazonpay the payment done successfully money also debited from account later returning to dominos app order not confirmed and asking again to pay to confirm order

Help me to refund

Hi,

Money got deducted but order not placed and paid 169 rus via Amazon upi .

Please refund my money

Hi this is pavani

Money got deducted but order not placed, paid 169 rus via Amazon pay balance

Please refund my money ASAP

Attached proof of payment for transaction id

I order a Indi tandoori pizza and paid through gpay, it didn't show that the order was confirm so i paid twice the money got deducted twice.

I(Sonali Singh- H.No 60 Sangam Vihar Colony Jhansi-UP) am a resident of India but I am based overseas for past 10 years. After COVID, I reached India after2 years. Today(3rd March 2022)my daughter wanted to taste Indian Dominos Pizza so I took her to Ground Floor 1089/1Near Income Tax Office Civil Lines Jhansi Uttar Pradesh.
There, I stood in a queue since there were displays of social distancing in the entire restaurant. But, strangely 3 men surpassed me and the lady at the counter(Pooja Prajapati) did not bother to maintain the so called protocol. After20 minutes when there was no one at the counter, I asked the server lady about why she did not follow their own rules, she raised her volume at me and said that there were many people. She infact, blamed me for not coming like the other men at the counter whereas I was maintaining the queue. Her behavior was extremely unreasonable. She kept on rolling her eyes and kept thumping her feet to show that she did not want me to say anything against her service.
So, I called for the Manager-in-charge (Abhishek Yadav) to inquire about the social distancing stickers placed in the restaurant. He simply said SORRY and turned away from the counter. I did not know what more to do and infact told the server women that I will complain about this.
Later, when it was my turn to collect the order, the server(POONAM PRAJAPATI) dumped my order and placed the pizza and sachets in the bag in a manner that seemed like she was throwing the min the bag.
I am highly annoyed and feel insulted by this behavior. I will never visit any outlet of DOMINIOS because of the poor customer service that I received.
I will also pass the same message to who ever I am connected with. DOMINIOS OFFERS DISGUSTING SERVICE AND IS A WATE OF MY HARD EARNED MONEY.

My money got deducted twice but order did not placed through gpay