Submit a Complaint
Claimed

Domino's Pizza Complaints & Reviews

www.dominos.co.in
1
Updated: Dec 27, 2025
Complaints 6578
Resolved
726
Unresolved
5852
So far, so good. Domino's Pizza is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Domino's Pizza will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Domino's Pizza

Domino's Pizza reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Neelanjana Hansda
Mar 19, 2022
Report
Copy

Address: Dominos pizza joka , diamond park, kolkata

I and my two friends went to the dominoz pizza...we paid the bill, the bill was 502 rupees.we got the bill and then our ordered came..we ate pizza.. After returned home, they called us and said that " you have paid 400 rs, you have to 100 cash..you have to come dominos." This is so much harrassment. How can one charge money after paying bills and eat pizza... And there is first pay service.
Domino's Pizza customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishwas Pagoria
    Mar 18, 2022
    Report
    Copy

    I have not recived my order since an hour and i m unable to contact store
    Domino's Pizza customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aaruu
      from Jaipur, Rajasthan
      Mar 18, 2022
      Report
      Copy

      Address: Mansarovar, Jaipur

      I have placed an order with Dominoes Mansarovar (Jaipur) outlet and it has been more than 1.5 hours but still I haven’t received my order. I have called up the restaurant and checked with them and they are saying that due to high demand it will take another 60 mins. Technically I have placed order at 9 pm and will receive it at 11:30.
      No prior information was provided that order will be delayed.
      Domino's Pizza customer support has been notified about the posted complaint.
      View replies
      It’s been more than 3 days and I haven’t received any update on the complaint raised.
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sumeet Nathe
        Mar 17, 2022
        Report
        Copy

        Address: Kharadi, Pune

        I have ordered the pizza from dominos using AmazonPay money debited but order not placed and all the items are still in cart.
        +1 photos
        Domino's Pizza customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kabirdsa
          from Pune, Maharashtra
          Mar 16, 2022
          Report
          Copy

          I placed an order via the Domino's app using net banking on 16th March and the total was deducted from my bank account. However the order still shows as pending on the app and there is no option to contact anyone since the order was not placed. I hope my money is refunded as soon as possible. The associated email address is [protected]@gmail.com
          Domino's Pizza customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kommidi123
            Mar 15, 2022
            Report
            Copy

            Dear Domino's,

            This is to bring to your kind attention that I have placed the order through Amazon pay but my order is not placed yet.

            Please see attached screenshot for your reference

            Thanks and Regards,

            Naveen kommidi
            [protected]
            Domino's Pizza customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              mp2122
              from Navsari, Gujarat
              Mar 15, 2022
              Report
              Copy

              Address: Domino's Pizza, Lunsikui, Navsari, Gujarat

              I entered Domino's Pizza at Lunsikui, Navsari, Gujarat to parcel the Pizza with my wife and 13 months old daughter.
              My daughter was thirsty so I asked Domino's staff for water. They refused to give water saying only packed water is available.
              +1 photos
              Domino's Pizza customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Saurabh05
                from Ujjain, Madhya Pradesh
                Mar 14, 2022
                Report
                Copy

                Domino’s ujjain doesn’t provide free drinking water to a customer… in their premises even on asking they force to buy a mineral water …
                Whereas it’s a law — no one deny to provide a free drinking water in hotel/restaurant rules
                Kindly take appropriate action on it
                Thanks
                Domino's Pizza customer support has been notified about the posted complaint.
                Helpful
                13 other people found this review helpful
                13 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  1
                  1aditya yadav
                  Mar 14, 2022
                  Report
                  Copy

                  Highly disappointed by dominos, first of all my order was 100 mins late and the pizza was too cold and on the other hand dominos was lying when asked about my order and they even lied about the refund for my order but didn’t got any
                  Domino's Pizza customer support has been notified about the posted complaint.
                  View replies
                  Pathetic experience @DominosPizza. They care less about their customers, won’t be ordering from dominos here on
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nikhil Adhav
                    Mar 13, 2022
                    Report
                    Copy

                    Address: Baner Road

                    Service is very slow...no water in this restaurant...And bottle water sold at their own price instead of price tag
                    Domino's Pizza customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sameera786
                      from Mumbai, Maharashtra
                      Mar 12, 2022
                      Report
                      Copy

                      I have ordered medium double cheese margherita while eating I found it cheeseless pizza. Totally dry. Being a regular customer and knowing the quality this was the worst pizza serve by domino's. After this I don't think I will ever continue with domino's.
                      +1 photos
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shubham Chandgude
                        Mar 11, 2022
                        Report
                        Copy

                        Address: Pune

                        I've ordered pizza on Domino's app using Amazon pay balance my money got deducted but order is not placed, I'm unable to connect to customer care not receiving the call, please help for the refund
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Anil P. Sharma
                          from Mumbai, Maharashtra
                          Mar 11, 2022
                          Report
                          Copy

                          Address: Domino's Dahisar West
                          Website: Dominos.in

                          In multiple instances, where I ordered pizza from Domino's using their app. The total was shown exact but when charged on card was rounded to next higher value. This happened with Domino's Mumbai, Dahisar/Borivali.

                          Order# 154
                          Date: 23rd January 2022
                          Time: 7:33 pm
                          Order total: 661.85
                          Payment mode: card
                          Charged on card: 662

                          Order# 161
                          Date: 5th March 2022
                          Time: 7:21 pm
                          Order total: 389.90
                          Payment mode: card
                          Charged on card: 390

                          They overcharge by rounding to all customers, which is unaccounted money with Domino's.
                          Also this is cheating customers.

                          I reached out to Domino's on Twitter, engaged on phone with person from Dahisar/Borivali branch and no resolution yet.
                          +2 photos
                          Domino's Pizza customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dev k roy
                            Mar 10, 2022
                            Report
                            Copy

                            A balance of 450 has been deducted and order not get confirmed.it has been 5 days I have not received my refund yet.i tried to reached out to customer care but not.
                            +1 photos
                            Domino's Pizza customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Z
                              Zaynul
                              from Hyderabad, Andhra Pradesh
                              Mar 9, 2022
                              Report
                              Copy

                              Address: Shop no 1, ground floor, siri towers, gandhi nagar main road, chintal, jeedimetla, hyderabad

                              I have been domino's pizza regular customer but today I ordered pizza and the delivery guy was behaving rude and arrogant and said ill words to me for just getting 1min late in coming down
                              Also on asking store manager regarding this issue, the store manager asked that delivery guy to threaten me and said attitude tere pass rakh was this behavior appropriate and when I said the delivery guy to give call to store manager inspite of saying guy to apology he did not say a single word and when I said I will raise issue to consumer court he said thwek hai
                              Kindly take legal action

                              The calling details are attached below:
                              [protected] delivery guy no.

                              Ordered mobile no
                              [protected]
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sai Krishna S
                                Mar 9, 2022
                                Report
                                Copy

                                I have attached order receipt where transaction happened 2 times. I want to get the money back
                                https://ps.jublfood.net/di/[protected].png
                                Domino's Pizza customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  prasad andrades
                                  Mar 8, 2022
                                  Report
                                  Copy

                                  So I ordered pizza from domino's app on march 3 2022. The ordered was cancelled but the amount was debited from my account. I called them many times to solve this problem. They have not solved my problem. I am very much disappointed as a regular consumer.
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mallesha Shetty Krazystar
                                    from Erode, Tamil Nadu
                                    Mar 6, 2022
                                    Report
                                    Copy

                                    Address: # 83 3rd cross magadi road

                                    As I was working in dominos pizza doe 7 years 11 month, but they have cheated and not paid proper pf amount plz file a complaint against them and not able to withdraw my pension amount
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kan1999
                                      from NIZAMABAD, Andhra Pradesh
                                      Mar 5, 2022
                                      Report
                                      Copy

                                      Address: Dominos pizza Ground floor, G-2, Venu Mall, Pragathi Nagar, Nizamabad, Telangana 503001

                                      When i ordered form dominos app while payment section i choose upi mode then application switched to Amazonpay the payment done successfully money also debited from account later returning to dominos app order not confirmed and asking again to pay to confirm order

                                      Help me to refund
                                      +1 photos
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bujji1968
                                        from Vijayawada, Andhra Pradesh
                                        Mar 5, 2022
                                        Report
                                        Copy

                                        Hi,

                                        Money got deducted but order not placed and paid 169 rus via Amazon upi .

                                        Please refund my money
                                        +1 photos
                                        Domino's Pizza customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Horlicks India
                                          2.4
                                          (81)
                                          Punjab State Cooperative Milk Producers’ Federation / Milkfed Verka
                                          3.2
                                          (48)
                                          LittleApp
                                          1
                                          (140)