Claimed

Domino's Pizza Complaints & Reviews

1
Updated: Feb 25, 2026
Complaints 6599
Resolved
726
Unresolved
5873
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Domino's Pizza reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanaya sanaya
from Mumbai, Maharashtra
Apr 2, 2022
Report
Copy

I yesterday ordered pizza's from Domino's at 08:08 pm. I waited for 2 hours but the delivery person is neither picking up my call and when I'm calling the store the store is also not picking my calls. I had already made payment will attach the screenshot. I tried calling the store so that I can cancel my order but no one is picking my calls. And now few minutes before I called the store again one on the person picked and asked my order number and again disconnected my call. Again I tried now the phone is switched off. Please help I need my money back.
Please take action against this.
Domino's Pizza customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Serah Yatin
    Apr 1, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: mumbai

    The order at Dominos was placed at 8:59pm on 1st April 2022. the order was pre paid for 1000rs and confirmed by the restaurant and Swiggy. Then there was silence for one and half hour. no response on 'HELP' chat, that kept repeating that the order will deliver by 9:29pm despite us messaging at 10:30pm. They kept telling to call a certain number but that number was always busy. at 10:33 we get a notification that the order is out for delivery with a tracking ID personally sent on message by Dominos with a delivery partner. The order is trackable and is shown to be delivered in 11 min. This all is happening at 10:37pm( 1 hour and 39 min after the order was placed.) At 11:10pm, again we start to call the delivery partner but he never picks up the call, chat with Swiggy is non-conclusive and there is no other way to contact authority. After insistently calling the delivery partner more than 30 times, most of the calls were being cut but never answered. Then when checking the tracking ID, it is suddenly unavailable. Our entire prepaid order has no way to be reached. After another 10 repeated calls the doorbell finally rings at 11:35pm and the delivery partner acts clueless as if nothing has occurred. He claims to be some other person than the one assigned and claims he'll get the prepaid money refunded in 45 min. We refuse to accept the order after a 2 hour 40 min delay . As of now, 11:54, we still haven't been able to contact Swiggy nor got a refund
    May 8, 2022
    Complaint marked as Resolved 
    1
    Domino's Pizza customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Madiha Jannat
      from Jamshedpur, jharkhand, Jharkhand
      Apr 1, 2022
      Report
      Copy

      Address: Domino's Pizza, Super centre sakchi Jamshedpur

      On 26th February, 2022 I ordered pizzas from Domino's (Super centre, Sakchi ). The transaction was done twice since there was some technical glitches in the server of Domino's Super centre.
      The staffs there ensured me that my money would be refunded back to my account within 24hours.

      Today it has been more than 1 month and the staffs there have been ignorant of the above mentioned cause.

      It is rather very shameful to dodge the customers in this way .

      Need a compensation for this.
      Domino's Pizza customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gaurav Annaji Wankhede
        from Nagpur, Maharashtra
        Apr 1, 2022
        Report
        Copy

        Address: Hingna road Dominos Nagpur

        My name is Gaurav Annaji Wankhede and i am an ex employee of domino's pizza with employee code :- 926001. I resigned from domino's pizza in the month of May of the year 2021& since that time i have been trying on several times to claim my pf . I have been visiting several managers and staff managers, had conversation with multiple hr's over the email but nobody could solve my problem. Sometimes they say that I need to contact to the shift manager who used to be that time in the restaurant etc. Till today its been 11 month & yet i have neither received my full and final amount nor my pf . Its so disgusting that since 11month i am not getting my own hard earned money. Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this .
        Domino's Pizza customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AJITESH DIXIT
          Mar 31, 2022
          Report
          Copy

          Invoice Number:64088/21/15362 and orden no.150
          magic pan onion pizza who’s base was raw i showed it to manager it is raw but he has dined it, that it not raw i m very disappointed as i was a frequent customer of that store
          Domino's Pizza customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sashmidha Natarajan
            Mar 31, 2022
            Report
            Copy

            Address: Chennai

            Hi Team,
            I have placed an order today that is 31st march 2022. The amount Rs 1117 was paid via phone pe. Transaction was successfull but order was not placed. Since the food is needed. I have re-ordered the same and paid via google pay.

            Requesting you to refund the money that i have paid at first as soon as possible

            If needed will attach the payment screenshot

            Thanks in Advance
            Sashmidha Natarajan
            Domino's Pizza customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yash Vaidya
              Mar 31, 2022
              Report
              Copy

              I have ordered Veggie Paradise (Cheese Burst) pizza from official app of dominos. They charged me Rs 314 for regular Veggie Paradise (Cheese Burst) pizza. I have all the order and payment details with me which I can use in case it is needed.
              They send me normal pizza in which there is no element of cheese is present. It was not cheese burst but normal substandard pizza.
              This is ridiculous behaviour from dominos as this is clear cheating with customer. If dominos is such a poor company that it does not afford cheese then they should close the operations from India instated of playing such a cheap games with their loyal customers.
              Domino's Pizza customer support has been notified about the posted complaint.
              Mar 31, 2022
              Updated by Yash Vaidya
              They have not resolved it and saying that they have resolved it. Such a cheap cheater and dishonest company.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                aishwarya tiwari
                Mar 31, 2022
                Report
                Copy

                Address: Kota, rajasthan

                I placed an order on Dominos pizza, i payed using net banking.. Money got debited from account, but then dominos app gave error, that try again some time. Now i cant see that order in dominos app. How will I get my money back?
                Domino's Pizza customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sonali_p
                  from Mumbai, Maharashtra
                  Mar 31, 2022
                  Report
                  Copy

                  I ordered domino pizza on 18.03.2022. The order [protected] at 10 pm got accepted by an outlet in Borivali (Nirman height ) located at 5 min away and status was changed to delivered at 1 pm without delvering the pizza to me..from zomato...neither zomato note Dominoes responded till date to my order...neither they refunded my amount.
                  Domino's Pizza customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Johnnicksonnarzary
                    from Bongaigaon, Assam
                    Mar 31, 2022
                    Report
                    Copy

                    Address: Domino's pizza District- bongaigaon. State - Assam. Pin - 783380

                    Sir I am john Nickson narzary. I had worst nightmare experience at dominos located in bongaigaon, assam. Sir your staff forced me to pay twice for the same order. Sir I have attached my account transaction detail with this email. Your staff are most unprofessional. I regret going there with my 3 year old daughter
                    Domino's Pizza customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pal878
                      from Mumbai, Maharashtra
                      Mar 28, 2022
                      Report
                      Copy

                      Address: Topsia kolkats

                      Domino Topsia outlet : order no 106 Ordered delayed by more than hour, 1.5hr. No compensation given. No body picked up the phone at the Topsia outlet. No body bothered to update on the order delay. Called several times but no body picked the phone. Even the toll free number no body picked up Very disappointed, please compensate
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Pal878
                        from Mumbai, Maharashtra
                        Mar 28, 2022
                        Report
                        Copy

                        Address: Topsia kolkata

                        Domino Topsia outlet : order no 106 Ordered delayed by more than hour, 1.5hr. No compensation given. No body picked up the phone at the Topsia outlet. No body bothered to update on the order delay. Called several times but no body picked the phone. Even the toll free number no body picked up Very disappointed😞 please compensate
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Adityasri123
                          from Delhi, Delhi
                          Mar 27, 2022
                          Report
                          Copy

                          I had purchased a gift voucher for dominos with offer of cash back but after purchasing i tried to apply it on my order item their website said this payment method is not allowed and their mobile application did not have option so i paid with card the amount now i am trying to claim the amount they simply redirect me to their terms and conditions that they dont take any responsibility of the voucher and oddly enough the error now shows it has been claimed the amount is 348
                          Domino's Pizza customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            RAHul00133
                            Mar 26, 2022
                            Report
                            Copy

                            Address: DURGAPUR ..CITY CENTER WEST BEMGAL

                            My name is Rahul roy . And i am an Ex Employee of DOMINOS PIZZA. with code : 947062.. I resigned from domino's pizza in the month of December of the year 2020 ..& since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Sometimes they say that my name is not being shown in the pf to be claimed list, sometimes they say that i need to contact to the shift manager who used to be that time in the restaurant etc.
                            Till today its been 10 month & yet i have neither received my full and final amount nor my pf. Its so disgusting that since 10 month .. I am not getting my own hard earned money. Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this.
                            Domino's Pizza customer support has been notified about the posted complaint.
                            Mar 26, 2022
                            Updated by RAHul00133
                            My name is Rahul roy . And i am an Ex Employee of DOMINOS PIZZA. with code : 947062.. I resigned from domino's pizza in the month of December of the year 2020 ..& since that time i have been trying on several times to claim my pf. I have been visiting several managers and staff managers, had conversation with multiple hr's over the phone but nobody could solve my problem. Sometimes they say that my name is not being shown in the pf to be claimed list, sometimes they say that i need to contact to the shift manager who used to be that time in the restaurant etc.
                            Till today its been 10 month & yet i have neither received my full and final amount nor my pf. Its so disgusting that since 10 month .. I am not getting my own hard earned money. Please look into the matter & help me to get my pf amount as soon as possible as because now i am fed up & bound to raise a complaint against this.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ayyappa1
                              from Rajahmundry, Andhra Pradesh
                              Mar 25, 2022
                              Report
                              Copy

                              Address: Vambay colony Rajahmundry

                              My name V. Ayyappa my emp I'd 858509 I am worked in Domino's Pizza at Rajahmundry Andhra Pradesh branch. from July 2017 to November 2021. I worked here above 4 years. In jubilant food works. I resigned my job 5 months back and they didn't settle my money still noe single rupee.i was called HR but not respond properly and I meet mangers also but they also not help..please consider my request I served in your organization above 4 years . Please resolve my problem and settle my full and final amount and pf amount. I some money problems please help me and settled my mount as possible as early...
                              Thaning you
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dharmesh Mandali
                                Mar 24, 2022
                                Report
                                Copy

                                Address: Rajkot

                                Respeted sir
                                Initially it was available at free of cost now company is charging for sauce
                                Domino's Pizza customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  uplach18
                                  from Delhi, Delhi
                                  Mar 24, 2022
                                  Report
                                  Copy

                                  Address: 162E, 2nd floor, DDA Flats, Pocket 4, Mayur Vihar Phase 1, New Delhi - 110091

                                  I ordered Pizza from Domino's on 16th night at around 10:46pm. The order was served at a surprisingly fast rate. However, the order was not fit for consumption, it was smelling rancid and taste was also not up to the mark. A small serving of the order on consumption by my wife, caused her health issues. Following day (17th of March), she had a severe stomach ache and started experiencing loose motions. The frequency of motion was 30 within a span of 12 hours on account of which she was admitted (Hospital- Jeevan Anmol, Mayur Vihar Phase 1) in hurry for medication (18th March). She had to take IV Fusions to relief the conditions but that was not enough. She was again admitted on the very same day in Fortis, Noida 62 and was given a number of medications including injections and drugs through IV Fusion.
                                  Apart from financial aspects, I and my wife had to go through a lot of mental and physical trauma. Total financial cost incurred was nearly 35K, but apart from all this, we had to go through a lot of suffering.
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  Mar 24, 2022
                                  Updated by uplach18
                                  Also, attaching the order invoice.

                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    GR Bishnoi
                                    Mar 24, 2022
                                    Report
                                    Copy

                                    Why dominos don’t server normal water they charge huge amounts for water in outlet
                                    Near ridhi sidhi circle in jaipur
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sukhadev Jangid
                                      Mar 22, 2022
                                      Report
                                      Copy

                                      Address: Turbhe , Maharashtra

                                      I ordered Domino's Pizza on the 8th. But the pizza order was not even completed, the money was deducted from the account, the money was debited from the account, the bank said the money has gone to Domino's and the Domino's person is refusing my money Domino's poor company ate
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      Very bed Domino's
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Asmita Nandre
                                        Mar 21, 2022
                                        Report
                                        Copy

                                        I paid amount to Domino's Pizza through bill desk .. amount has been deducted frm hdfc bank..I didn't get order I'd.. order didn't place.
                                        Domino's Pizza customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit