Domino's Pizza Complaints & Reviews

Hi have placed order from Domino's website using the freecharge gateway. however money deducted from my acount of Rs997 and transaction showed successful from freecharge. but dominos saying they have not received the amount so order is not showing. when contacted freecharge they said transavtion is successful contact merchant i.e domino's. domino's support team has raised their hand stating they hav not received money from freecharge contact freecharge they are not responsible. both freecharge and dominos making customer play TT. I'm left with not order and 997 also deducted from my account and nobody is taking responsibility

Hi have placed order from Domino's website using the freecharge gateway. however money deducted from my acount of Rs997 and transaction showed successful from freecharge. but dominos saying they have not received the amount so order is not showing. when contacted freecharge they said transavtion is successful contact merchant i.e domino's. domino's support team has raised their hand stating they hav not received money from freecharge contact freecharge they are not responsible. both freecharge and dominos making customer play TT. I'm left with not order and 997 also deducted from my account and nobody is taking responsibility.

Today I ordered a pizza from Domino's that was paid by mistake it was ordered for pick up. But I stay in a hostel and I'm not allowed to move out after a specific time so i wanted to change pick up to delivery but the store did no even picked up the call thats why I didn't even got delivery and my money also is not refunded.
So I want my money to be refunded.

I order my pizza today online on dominos app and by mistake j went for pick up order then i tried to contact the outlet butt the phone line was busy i tried 10-12 times but no one answered my call tikl now also no one called me that your order is ready or why not you are picking up your order... I paid online i want my money back please help

I placed ordered dominos pizza worth rs. 104., Amount deducted from my amazon pay account but order not placed. Please help me to get my money back

In legal case M/S Dominos, Jubilant Foodworks vs Pankaj Chandgothia on 12 December, 2019 district forum ordered dominos to provide free carry bag to every purchase but they are not providing any. Also they have hiked prices recently again, this is too much.

I ordered a pizza online via dominos app. The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount (Rs.320).
I payed via (Airtel money payment bank) got deducted from my bank account. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my bank account and the...

I have made a order of ₹ 254, but order got failed and ₹254 was deducted from my hdfc bank account. When will i get the refund.

I am really very sorry to say that the complaint redressal cell made by Dominos is completely failed and the officers appointed by the Dominos is truly not efficient to resolve the issue.

Yesterday i have placed an order twice and both the time my order was cancelled without any reason, whereas my credit card has been debited twice and when i have tried to lodge the complaint about this, my call has been shifted to IVR menu in which there is no option to contact the CUSTOMER care executive.

finally today morning i got a call from [protected] wherein a stupid, ###, duffer and third class executive talked to me and asked me "aapka kal order cancel ho gaya kya" bloody hell, you are asking from me or you are giving me a solution for my amount deducted.

I am really surprised to see the level of the Dominos CUSTOMER Care and hopefully, this is last order of my life, in future, i will not order a single product from Dominos and also try to do the negative marketing for you people, so that you cant cheat the other CUSTOMER in future.

Actually the fact was guest abused me with bad words where I suggested sides she without any reason started blameming me
And Also maneger terminated me without asking the mistake of them and also not gave me warning ⚠️ letter according to rules
I want justice for thish
Call me back to know the exploitation taking place to the employee From Domino's higher authority

This is with reference to the captioned subject. I Mr. Prashant Shankar Kadam had ordered a pizza along with cheesy dip on 17.06.2021 for amount of Rs. 1405/-. The order number is 115. Image attached.

Due to your closure of your stores front gate and no signage regarding your opening of your store, I cancelled the order.

Over the telephonic conversation with the customer care of yours, I got an assurance that the amount which was debited will be refunded to my account within 7 to 15 working days.

Till now I didn't received any such amount. Please let me know the status of refund amount.

Thanks and Regards,
Prashant Shankar Kadam
[protected]
[protected]@gmail.com

Today I called domino’s on [protected] at 7.24pm and asked is dining available in our area’s domino’s and they told us yes .
But after 1 hour struggling with traffic we reached there and got to know that only parcel service is available and not dining is available there.
As I take my whole family there all with me are totally disappointed by domino’s.
Domino’s don’t know what is happening in there store . Strange
Very bad experience

Hi this is Hemant today I have order in Zomato in dominos restaurant and I got my food order but burger is totally burnt and I have raised a complaint in Zomato. Zomato team has connected to store but store guys is very rude and not responding properly my order number is 154 but they are saying different Oder I totally disappointed with dominos

I have check app from last 1month, store is offline showing, atleast make available another store

I504 vivek vihar sector 82 noida
I have pizza order on Thursday evening, after eating facing loose motion and vomiting

Pizza quality is not good...humane pizza mangvaye domino's ke hum 6 log ne khaye bade choose sab...aur hum sab ko food infection huva...kyu pizza khaye aapka bimar hone k liye ...gatiya food

I ordered a pizza cake online via the dominos app. The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount (Rs454) i paid via Amazon pay, money got deducted from my bank account. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my bank account and the order didn't even get placed!! I request you to refund the said amount to my bank account at the earliest (You can contact me for further details at [protected]@yahoo.com. I hope you won't force us to go to the consumer's court for regressed.

I ordered dominos pizza using amazon pay transaction. my amount got deducted from my account but the dominos store didn't received my order.
I contacted Amazon and they told transaction is successful and money is with dominos. please help and refund my money ( Rs.323 )

At reception they were behaving god damn y the hell u hire them

Hi, I have placed request for couple of pizza, choco lava & Red velvet cake. Total amt - Rs 883.00 and Domino's app couldn't accept the payment for take away and it was failed.

To my suprise Money has been deducted from my account ( see attached). I went to Domino's store. (suncity branch - Hyderabad) but one your employees advised it would take 24 hrs to get money refunded and they said it failed coz they opted out the take away option due to out of stock.

Below is the message I have from bank and I can get you statement of required. ( Also, see attachment)

HDFC Bank: Rs 883.00 debited from a/c **8998 on 08-08-21 to VPA [protected]@icici(UPI Ref No[protected]. Not you? Call on [protected] to report

I have waited for more than 24 hrs but no luck. I can provide bank statement if required.

I would need help to get my money refunded and save my time please.