Domino's Pizza Complaints & Reviews

I have ordered dominos pizza worth 1000 from the dominos app online. The money got deducted from my account but the order came as unsuccessful. I tried to contact the nearest dominos store through the customer service on the dominos app. However the number they have provided is not available. I want my refund for the money that has got deducted. Please help.

I order food any time via appication take away and door delivery is always close, store person nit pick up call or switch off the phone after order ... when i come to store and give order than they call online take away was not possible and not given any type of service so please take action as soon as possible

Hi Team,

I worked with Domino's in 1999 and never received my pay slip hence did not have my PF number.

So kindly provide me with same.

Kind Regard s,
Sarfaraz

On. 21/09/2021, I order Domino's Pizza from Roadpali, Panvel Navi Mumbai outlet at 6.17pm. After 1 hr I went to the outlet to ask for the pizza o ordered and they said the pizza will be delivered to you now..it was 1.5 hrs late and the staff guaranteed to give refund within 24 hrs ..now 10 days passed and I have still not got my refund of Rs. 425..and I got the order delivered at 7.50 pm
Domino's Pizza, Roadpali, Navi Mumbai
Order no.77
Date 21/09/2021
Order #[protected] from swiggy.

Order status shows pending in the but money was deducted. Refund is not initiated.

Transaction ID : UTR :[protected]

Hi Team

I got a email from Dominos stating that they will pay 50% of the bill amount and this is clearly mistreatment to increase the sale. They are not providing 50% discount on bill..

I want to file complaint against domino's for this behaviour.

I am attaching screenshot of their email and cart total as well.

On 7th July 2021 I had ordered dominos from the app, but didn't receive the tax invoice bill

At Chaudhary more domino pizza, there are not given any information against pizza quality or pics or prices, which we are giving order.

I had ordered pizza from the Dominos App Today. But pizza did not get delivered. It keeps showing Pending.Order. Why do you cheats deduct money if you have no intentions of delivering the Pizza. Please refund my money IMMEDIATELY.

9th june ko maine company m of withdrawal k liye form bheja tha abhi tak mera pf ka amount received ni hua hai please help hr department bi koi response ni kar rha hai

Let's talk about the restaurant first, no menu card, no display menu, no drinking water, no tissues available. Coming to the restroom, it was pathetic, used tissues all over the restroom even in the wash basin, foul smelling, toilet seat was dirty. And on the washroom door, they had that daily updates of maintenance of hygiene, they had audacity to tick that the washroom hygiene is well maintained. Now coming to the staff, she was rude and refusal and not at all cooperative. As per my knowledge in-restaurant ordering shuts at 10pm but one can order online for takeaway. So there was this family who came in at 9.35pm but the counter lady denied to take their order and asked them to order online, they were unaware about ordering online so they even asked for help from the staff. None of them cared to help them out. They asked us for help, hence we asked of their staff about the store details and he didn't even care to help us with that instead ignored and went ahead. Somehow they managed to place order online for takeaway. Later at 10pm exact, the counter lady asked her subordinate if she can shut the in-restaurant ordering pc. Does that mean it was allowed to place the order in-restaurant but they didn't accept the order from that family? It was a pathetic experience. Domino's should take action against this branch.

Today i placed an online order from domino's pizza website and when i reached the store for pickup, i was handed over with the pizza boxes without any carry bag and when i asked for one they said you have to purchase the bag and as i cannot carry the pizza boxes to my home in hand i was forced to buy the carry bag which is not in the favour of customer as they should provide something to carry our order home.
Bill for the same is attached with the complaint.

Hello,

For the last 2 years, dominoz pizza has not been delivered pizza to Dombivli West from Dombivli East.Since we do not have dominoz pizza in Dombivli West, we have to go to Dombivli East for pizza.Therefore, it is requested that the dominoz pizza shop of Dombivli East should make the delivery to Dombivli West.

Dominoz Pizza India Dombivli East Shop Address:
Shop No 1, Maitri-Radha Damodar, Vishwadeep Heights, Ayre Rd, Ramnagar, Dombivli East, Mumbai, Maharashtra 421201

I ordered pizzas worth of 1138 on 13th sept 2021 and paid via paytm . Initially the payment declined and after i did it for second time ...it got deducted twice so i want my payment to be returned

I have ordered pizza from Dominos on 23rd of July and made payment through Payumoney payment gateway with reference no [protected] which was presented by the website but when my order received it was mentioned as Cash on Delivery.

After talking to customer care I had been informed that I will get a refund and according to them the refund is been processed on 29th July but I haven't received it yet.

Dominos customer care is not able to understand the concern and might have given wrong reference number as [protected] reference number is for the payment not refund. Please take the proper action on them.

Regards
Vikas Jalan
[protected]

Fungus contaminated mouse cakes... if we get sick or something who will be responsible. they told they will replace them... but what is the use if we have already had it .. who is responsible if we get sick! very very disappointing service from such a brand... pathetic

On 14 sep 2021 at 1:23 at I ordered at domino’s preet vihar for a stuff garlic bread (order no 173) I was waiting for my order after 45 mins when I haven’t received my order which was pre paid . Then I ordered at 2:11 am (order no 180) stuff garlic bread and cheesy dip . Then at 2:30 am Domino’s delivery boy delivered me order no 173 and as per domino’s 45 min policy i told him for free pizza then he took his manager on conference call then manager told me he will refund my money back then i told him i have one another order ie 180 no . He told me he canceled my order so, I don’t react at that time because I haven’t got any cancellation message and my order tracker still showing me my confirmed order so, I was still waiting for my order and today morning manager called me. Then i told him without my permission and without informing how You canceled my order then he told me that was Cash on Delivery order which Has no value because he didn’t get money that’s why he canceled . So, from Domino’s India I wanted to know without informing customer and without my permission how the manager can cancel my order and If Domino’s don’t trust customers for cash on delivery so why Domino’s started scheme for cash on delivery .
It means cash on delivery order’s don’t have any value for Domino’s .

I ordered pizza from Dominoz in Bhopal, Order I'd 139 on 10th September, Contact number -[protected]. It was Guarentee delivery in 30 minutes, but the order came after 1 hour.I already paid online, when I told to deliver boy he gave me this number - [protected] to get cashback. I called him he said it will be credited to your Walle5 in 24 hours, Today is 14th September, no cashback came.Kindly look into this.I will be very thankful Sir.

I placed a order of rupees 454 in domino's pizza amount detected but not order placed

Money detected by domino's pizza but order not placed of Rs. 434 please refund my amount