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Domino's Pizza Complaints & Reviews

www.dominos.co.in
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Updated: Feb 25, 2026
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Domino's Pizza reviews & complaints page 41

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H
Harsh_kr
Nov 4, 2021
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While ordering pizza online through Domino's app the amount has been deducted but the order isn't placed.Its showing pending.Order was placed on 4th Nov 2021.
Kindly refund my money.
Domino's Pizza customer support has been notified about the posted complaint.
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    I
    Isha8306
    from GHAZIABAD, Uttar Pradesh
    Nov 2, 2021
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    Order Item: Moroccan Spice Pasta Pizza
    Order Id:185
    Complaint Me and my sibling did not have anything to eat so we ordered dominos pizza howeverit arrived after 53 minutes of placing order hence i want my refund for this late delivery as its unacceptable
    Phone no:[protected]
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      R
      Ransin18
      Nov 2, 2021
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      Address: Kaveri kunj C.H.S, ground floor flat no. 002, A wing, Samelpada, behind sky view building.

      I visited the Domino's store at Nalla sopara west, Sri prastha road 401203 pincode, Palghar . The store manager was arguing with the customer, so I asked the manager to ask a different CSR to take my order. But the manager kept me waiting and was debating that you need to wait inspite of so many Domino's rep just waiting and seeing but couldnt place an order. Hence it had soiled my day and my guest hd to leave the table and come at the order counter. It was quite embarrassing with the service which I had. I want my money back or the same pizza which I ordered to delight my guest once again...
      Domino's Pizza customer support has been notified about the posted complaint.
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        R
        Realmi 123
        from Hyderabad, Telangana
        Nov 2, 2021
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        Address: Sathaya nagar uppal 78;2-3-73/8, 1 flour

        Not coming shirts only coming point
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          M
          Md Ejaz Shamim
          Nov 1, 2021
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          Address: 800008

          Sir your company not deliver dominos product in muslim area, is there any issue with muslim with your company
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            S
            sifar005
            from Chandigarh, Punjab
            Oct 31, 2021
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            Address: Chandigarh

            Pizza delivered is worst i have ever eaten from dominos...have ordered from sector 34 chandigarh outlet multiple times and have returned the pizza multiple times...i don't know what is the problem with the outlet... If there is any provision please change the Delivery outlet from sector 34 to another one such as sector 35 Chandigarh outlet
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              O
              Oshi Yadav
              Oct 30, 2021
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              Address: Lucknow
              Website: Dominos

              I had ordered from dominos yesterday and the total amount was ₹283. I paid from Google pay and the payment was successful. But my order wasn't confirmed. I called the concerned dominos branch and they said they haven't received the amount which is contradicted by my branch as the transaction was successful. They asked me to wait for 24 hours and I did but my money hasn't been refunded.
              Domino's Pizza customer support has been notified about the posted complaint.
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                S
                Shashigkp
                from Kanpur, Uttar Pradesh
                Oct 27, 2021
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                Address: Kanpur

                Once I visited domino's in Z square, kanpur .since my bank server was not working properly so I made 2 times payment for a single order.
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                  M
                  Makeit Hemant
                  Oct 25, 2021
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                  My 159 rs money is deducted from my bank account and the page again redirect me to place order...
                  Plz give my money back
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                    R
                    Rajivcomplain
                    from Vadodara, Gujarat
                    Oct 24, 2021
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                    Address: Manjalpur Vadodara Gujarat

                    The store employee behaved like a street person
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                      S
                      Shravani Pradhan
                      Oct 24, 2021
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                      I am complaining about cancel our order without giving any notification and payment was deducted and I'll refund my money right now.
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                        S
                        Shubha Lal
                        Oct 24, 2021
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                        Website: Dominos.co.in

                        I am really very disappointed with your service . On 11 October 2021 I went to dominos Ayub khan Bareilly there first I tried to made payment through UPI phone pay amount was debited rs 464. At store they said not received any order but from my end amount was debited then they said will get refund for that I have not received my refund I don’t know how many times I have to contact you every time you people say there is some technical issue and doesn’t take any single effort do give my refund back absolutely disappointed with your service I have screenshots the day I made payment and have receipt also will file complaint against for you .
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          I
                          IshikaMorolia
                          from Rishra, West Bengal
                          Oct 19, 2021
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                          Address: 51/A/1, NS Road, Rishra, Hooghly

                          Hi i would like to share my experience with domino's. It's been 2 days i'm trying to place order with domino's but it always shows as "restaurant is offline" when i try to call domino's they never pickup calls, i never expected this from domino's that since 2 days no-one is able to place orders that is ridiculous and the worst customer service ever.
                          Kindly have a look into this.
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                            S
                            Shiv16
                            Oct 18, 2021
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                            I placed order for pizza, the amount was deducted from my account but the order was not placed. I want my refund.
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                              A
                              Ankit0995
                              from Mumbai, Maharashtra
                              Oct 18, 2021
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                              Address: SURAT

                              Domino's Restaurant Address
                              NANDANI FOOD PLAZA, N.H. 8, GUJARAT
                              Shop no 2 and Part of Shop No. 1, Ground Floor, Nandani Food Plaza, Bharuch Surat National Highway No. 08, Village Mahuve Kosamba Chowkdi, Taluka Mangrol, SURAT, PINCODE-394125
                              PH No-[protected] Ph: [protected]

                              MY ORDER NO IS 80

                              THIS PLACE A/C NOT WORKING
                              WASH WITH BAD SMELL & NOT CLEAN
                              MOSQUITO PROBLEM
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                V
                                vipin316
                                Oct 16, 2021
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                                Resolved

                                Address: Adugodi

                                We placed an order with Dominos at 22:31 on 16th October 2021 which said its a 30 mins guaranteed delivery which should happen by 23:02 but order was cancelled at 23:14 due to power issues in the center.

                                Domino's didn't hold up to the agreed timelines listed in their terms and conditions for operating in Indian Territory.
                                Oct 20, 2021
                                Complaint marked as Resolved 
                                Dominos provided free pizza since it was a 30 mins delivery guarantee which was missed out and a refund was initiated.
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  S
                                  Sanskar77
                                  from Moradabad, Uttar Pradesh
                                  Oct 15, 2021
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                                  I placed order in Domino’s pizza and paid via paytm upi the money is deducted but when I opened the app again the order is not placed and a message is telling me the tracker id is not linked to mobile why my order Id not showing and why my order is pending still…?
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    monicamalhotra
                                    from Bhopal, Madhya Pradesh
                                    Oct 15, 2021
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                                    Address: Bhopal

                                    15th Oct, Rs 710 debited for two pizzas but order was not placed and received
                                    Request a refund
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                                      S
                                      Shubham Lachumba
                                      Oct 14, 2021
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                                      Address: Udhampur

                                      All costumers are same but your staff is so rude with costumers specially a sikh staff plz change your sikh staff or otherwise many persons are not coming your pizza planet to eat your pizza.
                                      Domino's Pizza customer support has been notified about the posted complaint.
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                                        R
                                        Reetuparna
                                        Oct 12, 2021
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                                        I was ordering pizza, money got debited from account but order wasn't placed.
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