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Domino's Pizza Complaints & Reviews

www.dominos.co.in
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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 47

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N
Nick583
Jul 11, 2021
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Address: Itanagar

I've been trying to order online, but most of the time it show's "store is offline" which I don't like. I'm from itanagar the customer service is good but what I don't like is most of the time the store remains offline, it might be glitch or due to covid but please stay in touch with us I love dominos 😍
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    A
    Amrutha1910
    Jul 7, 2021
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    Trying to place oreder in dominos app, money was debited from account through Paytm..but order is not placed.
    +1 photos
    Jul 19, 2021
    Complaint marked as Resolved 
    Problem resolved
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      K
      Kavi Chandra
      Jul 7, 2021
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      Address: 102, B 24, Bharamputra Enclave, Siddhatha vihar, sector 10, Ghaziabad, U.P-201009

      Already raised a complaint verbally and by feedback. On 2 july 2021 I pleased an order (Order no. 203, Contact no. [protected]), in that i received smelling veg burger. I called to store and tell them all but the store manager told me okay i wil send the delivery boy please handover the Product. once I returned the product i didn't get any response by his side.

      It's very disappointing.
      I think I have to connect with consumer court. If you are sending expire or smelling product might be i have to face health issue like vomiting or food poisoning. Who will responsible for that.
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        S
        siddhiimohite
        Jul 6, 2021
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        Address: Dahisar East

        I had preordered pizza at evening 8.30 and the amount deducted and the status of order in the app is "pending confirmation".

        I went to store but they are not helping, they are just saying to contact customer care but customer care never gets connected, I have been cheated by dominos.

        I never got pizza and still in the app it is showing pending confirmation and the amount has been deducted from the account, I want refund.

        Total amount of order is 395 INR.

        My contact number is [protected]
        +1 photos
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          A
          Aakash Bhatt
          from Gurgaon, Haryana
          Jul 5, 2021
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          Address: Ground Floor, Property No. A 38-39, Raju Park, Deoli Rd, Khanpur Village, New Delhi, Delhi 110062

          I order pizza from Domino's Raju park khanpur but unfortunately they deny me to delivery just because they dont want come i waite for my pizza almost 55 minutes then I recieved a call from delivery local boy like bhai pizaa lekar kaha aau i ask why u are late I mean it's 30 min guarantee pizaa that's why I order atleast tell the pizza is late so I wait but u guys don't think so there is no store no I mean no is discontinued.i complaint to times on Domino's and one mail but resolution they said our senior department calls u but no call I recieved it's reall harash situation that no one is there where I tell all this that what happen so pls take action on it
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            M
            Mayank Ghanshala
            from Noida, Uttar Pradesh
            Jul 5, 2021
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            Hi. Today on[protected] time 3:02 pm I was ordering Indi Tandoor Paneer medium size from gurgram sector 5 . Pin code is 122001. I was using dominos android app to order it. App version is v9.2.40. Grand Total was 411.95 . I choose icici netbanking to pay. Transaction was successful but order failed and it is not showing refund money and I did not get any mail regarding this. My transaction id is [protected] and my mobile no is [protected].
            Now I am stuck how can I take refund as 412 rs has been deducted from account. Please help me out on this.
            Jul 14, 2021
            Complaint marked as Resolved 
            Checked my account and got my money back on 7 July 2021
            Domino's Pizza customer support has been notified about the posted complaint.
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            Nobody contacted from Domino's regarding the issue until now.
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              R
              Reetika Mishra
              Jul 4, 2021
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              I had ordered for pizzas online from the dominos pizza website. The total bill amounted to rs. 462. I had paid the amount via UPI Gpay.The transaction was successful but order not placed. The amount was debited from my account but my order was not confirmed. I had placed my order on 4/7/2021. Refund was promised within 3-5 days but i haven't received it yet. The transaction number is[protected]. Could you please look into the details and give me a reply.
              Domino's Pizza customer support has been notified about the posted complaint.
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                R
                Rajappala
                Jul 4, 2021
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                Address: As rao nagar, hyderabad

                Hi
                I have placed order for 21:00 hrs via dominos app for rs2000 but still showing pending confirmation
                Please help to resolve this
                +1 photos
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                  S
                  Sagnikjr
                  Jul 3, 2021
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                  I order pizzas on 1st july and it was of rupees 450 ..my money has been debited through paytm up but the order was not placed ...when will i get refund ?
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    A
                    Arick Gidwani
                    Jul 3, 2021
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                    Address: Supriya road ,,, Bettiah Bihar ,,

                    Hi this is Arick, , i ordered Margherita Medium Size on 29.06.21 .
                    The delivery time claimed in app was 3.58pm
                    But it reached me 4.20pm
                    The whole pizza was freezy, , but due to Cod i was forced to accept & at that very point i consulted store manager, and he told to pay whole amount, , , & The refund will be credited to my Dominos Wallet within 2-3 days, , ,
                    But it had been 4 days since i ordered & Still no proper reply by the employee, ,
                    They kept lying that credit has been transferred to my Wallet but it not showing ...

                    Being an India Citizen i hope that Authority of Dominos India Will Solve my problems..
                    Thanks
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      N
                      Nitin777
                      Jul 3, 2021
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                      I orderd pizzas from dominos and paid via gpay, but the order failed and hasn't been refunded yet. It has been over 6 days.
                      +1 photos
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                        N
                        Neswama
                        Jul 2, 2021
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                        I ordered pizza on 13/6/21, got half an hour late, so delevery boy said we will get back refund, but still haven't received refund back
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                          P
                          pallaach
                          Jul 2, 2021
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                          Hello Team, tried placing order online using Domino's application. Amount got debited from the bank account but order shows still pending. Could you please check and initiate the refund ASAP
                          I choosed Amazon pay for this transaction
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                          Transaction Id:[protected]
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                            M
                            Modi aroma
                            Jul 1, 2021
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                            Address: Patna kankerbagh

                            No cheese no oregano
                            Kaccha maida has been served
                            I warned them bfor billing to add cheese but priya replied rudly n said u can return d order
                            This is sick i m unable to eat
                            The flour is not baked properly
                            The dough is not gud
                            No taste at all
                            This was nt expected from dominoz
                            Unbelievable
                            Spent rs 118 not even worth rs8
                            Invoice no 66305/21/31686
                            +3 photos
                            Domino's Pizza customer support has been notified about the posted complaint.
                            Jul 01, 2021
                            Updated by Modi aroma                             Tacos complain

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                              D
                              Deepthidr
                              Jun 27, 2021
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                              Address: Bangalore kalyanagar

                              I ordered deluxe veggie as I am a vegetarian
                              Dominos supplied non veg pizza
                              Someone called biswajit calls and tells packing mistake
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                N
                                Navin Gupta41
                                Jun 27, 2021
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                                Hi, I ordered a Farm House pizza cheese burst through Dominos app..but money for deducted from my upi account and order was not placed. Please help
                                +1 photos
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                                  PatilMohanAshwini
                                  Jun 27, 2021
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                                  Address: Shoppers orbit, Vishrantwadi, pune, maharashtra

                                  I paid for takeaway from online net banking and the amount was deducted but the order on the dominos app is not confirmed.
                                  When will I get the refund?
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    D
                                    Dibya Chakraborty
                                    Jun 25, 2021
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                                    Address: Kolkata

                                    Today I visited dominos at Kolkata(esplanade) near empire cinema Hall.
                                    A staff named Alisha Hussain was extremely rude and arrogant. She doesn't have any idea about customer service and poise and how to talk to customer.Full of arrogance, extremely bad way of talking, bad body language, and bad behaviour.
                                    Dominos should train these people regarding customer service.
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      3
                                      3444 Laxmi kadam
                                      Jun 25, 2021
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                                      I had ordered pizza in advance for my friend in pune and also paid the money by upi but yet my order is still being confirm. Help me with this.
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                                        Nikhil J M
                                        Jun 25, 2021
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                                        Amount debited by upi google pay order not placed
                                        +1 photos
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