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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 51

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B
bhavini hingu
May 20, 2021
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Failed transaction refund

I have order dominoz pizza on 13 th May where I made payment through my credit card payment got deducted twice and no refund received.i waited for 7 days for refund. Attaching the order details and addres of the outlet....
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keyur27
May 20, 2021
May 20, 2021
This thread was updated on May 20, 2021
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Money Got Deducted but Order not successful

Hi i have placed my order on 16/05/2021
Total order Amount is : 1169/- Rs

Money Deducted from My Account but Order not placed successfully.

i need return my money.

also i do not find any contact number where i can complain please help....
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On 17 th May 2021, I made an online payment of Rs 1627 for ordering pizza from Domino's. The amount was deducted from my account. But no order was placed. I sent a mail and message regarding this to customer care of Domino's Pizza. I had also attached the proof of my payment. But I didn't get any reply from the customer service. I need a refund....
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sunnyshanu06
May 20, 2021
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Refund is not processed

Address:Property No118/2/9, SMS Complex, First Floor, near Telephone Exchange, Mandi, Himachal Pradesh 175001
Website:Domino's Pizza

On 13 th May i had ordered from Domino's by named mr.sunny thakur, i had placed order by netbanking my money is deducted but my order is not placed after that i called Domino's restaurant they said my money will be refunded with in 7 days, but still not processed, i have all proofs regarding payment to Domino's, i am tired off by putting complaint again and again, i want my money not yours...
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inderpreet saini
May 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dominos- Payment deducted but order did not get placed

On 17th may 2021, around 15:13 IST, I placed an order through Dominos website. The amount got deducted from my icici bank account, but the order did not get placed and failed. I tried reaching out to customer care, but no luck.

Could someone guide on how to get my refund?...
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S
sunnyshanu06
May 19, 2021
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Refund is not processed

Address:Property No118/2/9, SMS Complex, First Floor, near Telephone Exchange, Mandi, Himachal Pradesh 175001

On 13th May i had ordered from Domino's resturant by Domino's app, after payment my money is deducted but my order is not placed, after that I called Domino's resturant they said your refund will be processed within 7 working days but still my refund is not processed, i don't have bill no.or order no.because order is not placed at that time but i have payment proofs, i want my refund that is rupees 648 back...
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D
Dr.ChethanAnand
May 19, 2021
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Deducted amount not yet credit back.

I paid ₹104 to Jubiliant F., Ref IGALDIFISH on 16/05/21 via internet banking. After placement order was not placed, but amount got deducted. There is no modes to contact Dominos customer care. Kindly help me with the refund. Transaction Ref No. [protected]IGALDIFSH7...
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Ajay.negi85
May 19, 2021
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Amount deducted from Sbi a/c but order not placed

Address:36, Sec 7A

I ordered 1 pizza on 15th May 2021 from the dominos pizza website. The total bill amounted to Rs 629. I had paid the amount via sbi internet banking. The transaction was successful. The amount was debited from my account but my order was not confirmed But till now my money has not been refunded
Your revert is awaited...
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N
Norbu bhutia
from Bengaluru, Karnataka
May 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my bank account and the order didnt get placed!

While ordering online on the date of 17th May 2021, 18:25 time. While the money got deducted from my account and the order didn’t get placed neither the order history was updated want a refund on that. Tried multiple customer service but seems like nothing is working.
Pathetic customer service....
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S
Survejui
May 18, 2021
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Payment made but the order wasn't placed

Address:A3/401 ganga samruddhi society wanworie pune, A3/401 ganga samruddhi society wanworie pune

I made a payment through Google pay and the amount was deducted yet Domino's didn't provide me with any confirmation of the product...
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M
Monika Sharan
May 18, 2021
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Refund of money from dominos

I have ordered a pizza from dominos for Rs 220 through dominos app on 17th May 2021. My payment was done but the order was not placed. I need the refund of my money....
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Situ Tank
May 18, 2021
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Order NO 159 - 12th May 2021 Mumbai

Address:Bhandup Mumbai

I had ordered Indi Tandoori but the order received ws different. I had complained however no revert till date...
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C
chakri revuri
May 18, 2021
May 18, 2021
This thread was updated on May 18, 2021
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Money has been deducted but no order confirmation from domino's website.

I have ordered the domino's Pizza on[protected] the amount of 805 Rs. I used Dominos website to book this order. PayU Biz payment gateway shows the success message. But I didn't receive the confirmation from domino's. Please refund the money bace to my credit card.

The reference number is 6294....
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Suresh Suthar p
May 18, 2021
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For money refund

I ordered a pizza online via dominos app. The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount i payed via INTENET BANKING & money got deducted from my bank account. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my bank account and the order didn't even...
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Address:Padur, Chennai

Hi This is Venkatesh contact no [protected]. I ordered pizza for 820 rupees today 17/05/2021 @ 8:02 pm IST where the money deducted from bank but domino app shows transaction failed. Please return the amount....
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Norbu bhutia
from Bengaluru, Karnataka
May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my bank account and the order didnt get placed!

While ordering online on the date of 17th May 2021, 18:25 time.While the money got deducted from my account and the order didn’t get placed neither the order history was updated want a refund on that. Tried multiple customer service but seems like nothing is working....
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Upasana baraiya
May 17, 2021
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Amount deducted but in app there is not active order

I just placed an order through dominos app but when I checked the your order section it was showing the previous orders I made not the recent order even though I didn't received any order I'd number also there is no active dominos Customer care number so please dominos I want my refund...
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M
M Aishwarya
May 17, 2021
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Order not placed but amount deducted need refund

I order for price 531... But amount was deducted from the card but I don't see any order details. Please confirm if it ll be refunded or not...
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S
Shivani Gawande
May 17, 2021
May 17, 2021
This thread was updated on May 17, 2021
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Refund amount

Address:krishnvihar colony,akoli road,sai nagar,Amravati

Amount 580Rs got deduct through freecharge and show successful to dominos but order doesn't confirm...need refund and expect immediate action from dominos...
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Address:Kodungaiyur

I have ordered pizza through Domino's app on 15-May-2021, payment deducted rs 397 but no order generated, reference number :[protected], bank HDFC Bank pls return the payment....
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