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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 49

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V
Vishwasgowdahm
Jun 10, 2021
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Address: Hassan

My order has not confirmed but the money was debited.
Please may sure to refund the same
Domino's Pizza customer support has been notified about the posted complaint.
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    Rahul1188
    Jun 9, 2021
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    I have ordered pizza which was scheduled to be delivered today on 8:30pm . At 8 pm i received a msg from dominos that my order was canceled but they didn't refunded my money.
    Since i was hungry i ordered 2nd time they again deducted Rs 555.00 and scheduled delivery at 10 pm and again the canceled the order without any reason.
    Now my money has been deducted and i have not received anything. Very poor experience from dominos
    Domino's Pizza customer support has been notified about the posted complaint.
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      Vinay Ramnath
      Jun 9, 2021
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      Address: 25, Gandharva Nagari Row Houses, Tapkir Nagar, Moshi

      This is 5th time that the pizza is coming late almost an hour late. The location is just 5-7 mins away from outlet. This is absolutely not done.
      Domino's Pizza customer support has been notified about the posted complaint.
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        Anki25
        Jun 9, 2021
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        Address: Muzaffarpur Bihar

        I ordered a pizza cake online via dominos app. The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount (Rs 382) i payed via phone pay (Upi) money got deducted from my bank account. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my bank account and the order didn't even get placed!! I request you to refund the said amount to my bank account at the earliest (You can contact me for further details at [protected]@gmail.com I hope you won't force us to go the consumer's court for regressal.
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          Theonepaidtwice
          Jun 8, 2021
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          I had placed order and was sent Paytm link to pay the amount as soon as I received link I had paid the amount and transaction was successful but they said it was not updated in there server and they resent me a link and asked me to pay again upon which they said first time payment would be refunded but I haven't got any refund and now they aren't responding, kindly help me get my refund back, branch-trimulgherry, secunderabd date June 06
          +4 photos
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            A
            Abhijit Hande
            Jun 8, 2021
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            Address: Nagpur, Maharashtra

            Mob no [protected]
            Amount 562
            Transition id - [protected]
            RPA no - BATL[protected]
            Date 6 june 2021

            Amount has been debited from my airtel wallet but order was failed. Transfer is successful from the bank end. Kindly refund my money.
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              S
              Shivkant@1
              Jun 7, 2021
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              Address: Near axis bank atm tigaon road ballabhgarh, Hno.69 b shiv colony gali no.1

              I have placed an order on 6th of june through upi o[censored]pi(287) the amount was deducted from my bank but order was not placed and they are saying that we have not received any money.
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                M
                Masky13
                Jun 7, 2021
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                Address: Mumbai

                The first time I complained about the refund I got a reply from the company saying that they will refund the amount in seven days but now its almost been a month and I haven't got my refund back. How many times do I have to keep complaining. Please I urge you to refund my money back. Don't make me complain another time
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                  Ankitkjha97
                  Jun 7, 2021
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                  I yried placing a order on 3rd June for ₹1091. The amount got devitted from the bank but the order failed. Its 7th already and I have still not recieved refund. Very much disappointing Dominos.
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                    R
                    RaviVeer
                    Jun 5, 2021
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                    Address: CHogle Nagar, Borivali East

                    I am trying to order pizza from Domino's for around 15 days but it always says store currently offline. I have ordered pizza from them on the same address several times in past but not sure what is the problem about. Please resolve at the earliest.
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                      D
                      divyanshu82
                      Jun 5, 2021
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                      Address: Hno 332 f 3 block officer colony village mangwal sangrur

                      ##boycott dominoz
                      My order id is please refund my all money i am the oldest customer of dominos look at the pizza quality its is horrible guys extra rotten toppings hardest pizza base order no 91 mobile no [protected] date of order 1 june 2021 name divyanshu location sangrur 148001
                      I have attached all proofs on there mail id
                      From my mail id [protected]@gmail.com
                      No one is co operating
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                        D
                        divyanshu82
                        Jun 5, 2021
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                        Address: Sangrur

                        Recived a rotten pizza hard base like wood smelly butter rotten tomatoes and asking for refund mailing continue to dominoz but noone is co operating me
                        Domino's Pizza customer support has been notified about the posted complaint.
                        No refund still #boycottdominoz
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                          L
                          Lijuxyz
                          Jun 4, 2021
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                          Address: Liju Varghese, #52, Vishwadhama layout,, Sadaramangala, po Kadugodi, Bangalore 67

                          Today I ordered 4 medium pizzas, 2 garlic breads and 4 deserts which costed ₹1996/- from Dominos Kadugodi.
                          Payment has gone twice from me 1 through net banking and the other one through Paytm. I paid second time as I didn't get confirmation on the first transaction.
                          We are trying to reach dominos but no numbers are functional.

                          Please help us to get the refund.

                          Thank you
                          Domino's Pizza customer support has been notified about the posted complaint.
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                            Ps1189
                            Jun 4, 2021
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                            Address: Mathura

                            I ordered pizza on 19.05.2021 from dominos due to delay in delevery ordered is cancelled but amount deducted from credit card of Rs. 993.00 not refund after 15 days.
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              D
                              dhruti rao
                              Jun 4, 2021
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                              Resolved

                              I placed an order 4th June 2021 at 10:30 for advance order at 1pm same day. the order shows failed in app, but I got a bill over message. the customer care number is not working and the store number mentioned in bill is also not picking the call. I need to know if my order will be delivered or not? otherwise I've to make other arrangements for food
                              +1 photos
                              Jun 4, 2021
                              Complaint marked as Resolved 
                              I finally got the delivery on time. the messages truly confused me
                              Domino's Pizza customer support has been notified about the posted complaint.
                              ⑨⓪ ⑤ ⓪ ② ⓪ ⑧ ⑥ ⑥ ④
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                                R
                                RyuJinSapt343
                                Jun 2, 2021
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                                Address: Kolkata, 700040

                                I ordered a pizza worth Rs. 929 and completed the online payment. But I was unable to contact Domino's for the order status and the order never reached me. I want my refund and also an inconvenience charge if possible for this harassment.
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  Gourav G_L
                                  Jun 2, 2021
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                                  Address: budharaja sambalpur

                                  Payment is deducted and order not placed
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                                    udaymahajann
                                    Jun 1, 2021
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                                    I ordered from the Domino's Website. I paid the amount through google pay UPI. The amount from the bank was deducted but the order wasn't placed. Please help me get my refund. Amount is Rs 510.
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    My registered mobile no is [protected]
                                    Mail id [protected]@gmail.com
                                    Order id 91
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                                      aamirmd
                                      Jun 1, 2021
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                                      I placed an order through Domino's app and the payment was successful in Google Pay but the order was not successful.
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                                        N
                                        Navshad Singh
                                        Jun 1, 2021
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                                        Address: Sector 63 phase 9 sas nagar mohali, India

                                        I ordered dominos bbq chicken medium pizza day before yesterday. First my order was delivered to me 15 minutes late. When I asked the delivery boy what about my compensation on the order he told me that the store got late with my order and we have already sent you the concern # 834454 and an executive will call you within 24 hours and we paid him the full amount but sadly we didn’t get any call from your end. The next thing we encountered was that on opening both the pizzas they were not our order which was bbq chicken in fact it had kebabs on it. Very sad to know that such a big franchise like dominos treats there costumers like this as I’ve tried to contact them many many times but they never call me.
                                        Domino's Pizza customer support has been notified about the posted complaint.
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