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Domino's Pizza Complaints & Reviews

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Updated: Feb 25, 2026
Complaints 6599
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Domino's Pizza reviews & complaints page 53

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D
Dr.ChethanAnand
May 19, 2021
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I paid ₹104 to Jubiliant F., Ref IGALDIFISH on 16/05/21 via internet banking. After placement order was not placed, but amount got deducted. There is no modes to contact Dominos customer care. Kindly help me with the refund. Transaction Ref No. [protected]IGALDIFSH7
Domino's Pizza customer support has been notified about the posted complaint.
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    A
    Ajay.negi85
    May 19, 2021
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    Address: 36, Sec 7A

    I ordered 1 pizza on 15th May 2021 from the dominos pizza website. The total bill amounted to Rs 629. I had paid the amount via sbi internet banking. The transaction was successful. The amount was debited from my account but my order was not confirmed But till now my money has not been refunded
    Your revert is awaited
    Domino's Pizza customer support has been notified about the posted complaint.
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      N
      Norbu bhutia
      from Bengaluru, Karnataka
      May 19, 2021
      Resolved
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      Resolved

      While ordering online on the date of 17th May 2021, 18:25 time. While the money got deducted from my account and the order didn’t get placed neither the order history was updated want a refund on that. Tried multiple customer service but seems like nothing is working.
      Pathetic customer service.
      Oct 17, 2021
      Complaint marked as Resolved 
      money got refunded poor service
      Domino's Pizza customer support has been notified about the posted complaint.
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        S
        Survejui
        May 18, 2021
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        Address: A3/401 ganga samruddhi society wanworie pune, A3/401 ganga samruddhi society wanworie pune

        I made a payment through Google pay and the amount was deducted yet Domino's didn't provide me with any confirmation of the product
        Domino's Pizza customer support has been notified about the posted complaint.
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          M
          Monika Sharan
          May 18, 2021
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          I have ordered a pizza from dominos for Rs 220 through dominos app on 17th May 2021. My payment was done but the order was not placed. I need the refund of my money.
          Domino's Pizza customer support has been notified about the posted complaint.
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            S
            Situ Tank
            May 18, 2021
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            Address: Bhandup Mumbai

            I had ordered Indi Tandoori but the order received ws different. I had complained however no revert till date
            Domino's Pizza customer support has been notified about the posted complaint.
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              C
              chakri revuri
              May 18, 2021
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              I have ordered the domino's Pizza on[protected] the amount of 805 Rs. I used Dominos website to book this order. PayU Biz payment gateway shows the success message. But I didn't receive the confirmation from domino's. Please refund the money bace to my credit card.

              The reference number is 6294.
              Domino's Pizza customer support has been notified about the posted complaint.
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              Payment happened on[protected].
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                S
                Suresh Suthar p
                May 18, 2021
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                I ordered a pizza online via dominos app. The app was taking a lot of time in processing the order. I got to the payment page and entered all the details and the amount i payed via INTENET BANKING & money got deducted from my bank account. But then instead of getting redirected to the order confirmed/successful page, i got redirected to making the payment page again!! The amount got deducted from my bank account and the order didn't even get placed!! I request you to refund the said amount to my bank account at the earliest (You can contact me for further details at [protected]@gmail.com). I hope you won't force us to go the consumer's court for regressal.
                Domino's Pizza customer support has been notified about the posted complaint.
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                  P
                  [email protected]
                  May 17, 2021
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                  Address: Padur, Chennai

                  Hi This is Venkatesh contact no [protected]. I ordered pizza for 820 rupees today 17/05/2021 @ 8:02 pm IST where the money deducted from bank but domino app shows transaction failed. Please return the amount.
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    N
                    Norbu bhutia
                    from Bengaluru, Karnataka
                    May 17, 2021
                    Resolved
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                    Resolved

                    While ordering online on the date of 17th May 2021, 18:25 time.While the money got deducted from my account and the order didn’t get placed neither the order history was updated want a refund on that. Tried multiple customer service but seems like nothing is working.
                    Oct 17, 2021
                    Complaint marked as Resolved 
                    money got refunded after 7 days very poor service
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      Upasana baraiya
                      May 17, 2021
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                      I just placed an order through dominos app but when I checked the your order section it was showing the previous orders I made not the recent order even though I didn't received any order I'd number also there is no active dominos Customer care number so please dominos I want my refund
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        M
                        M Aishwarya
                        May 17, 2021
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                        I order for price 531... But amount was deducted from the card but I don't see any order details. Please confirm if it ll be refunded or not
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          S
                          Shivani Gawande
                          May 17, 2021
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                          Address: krishnvihar colony,akoli road,sai nagar,Amravati

                          Amount 580Rs got deduct through freecharge and show successful to dominos but order doesn't confirm...need refund and expect immediate action from dominos
                          Domino's Pizza customer support has been notified about the posted complaint.
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                          Take immediate action as early as possible... Because i raise compaint to both parties...
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                            N
                            [email protected]
                            May 17, 2021
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                            Address: Kodungaiyur

                            I have ordered pizza through Domino's app on 15-May-2021, payment deducted rs 397 but no order generated, reference number :[protected], bank HDFC Bank pls return the payment.
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              1
                              12!kant
                              from Gurgaon, Haryana
                              May 17, 2021
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                              Address: house d 113 block d near hanuman mandir wali gali ashok vihar phase2 sector 5 gurugram

                              I have order piza on date 16.05.2021 near about 10:30 pm. and Transition of 486/- rs cut from my account. one time it show in domino's app its confirmed but within in 5 min it show nothing. and amount is cut from my account. please tell me how to refend back it

                              chander kant sharma
                              mob: [protected]
                              Domino's Pizza customer support has been notified about the posted complaint.
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                                N
                                Nishi Rajwal
                                May 17, 2021
                                Resolved
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                                Resolved

                                Address: Shop No-51-52, Ground Floor, Melange Mall, Pallav Puram Phase 2, Meerut - 250110 UTTAR PRADESH

                                On 14/05/2021 I ordered Domino's Pizza For Delivery, But On payment page Money Deducted and Showing Order Failed...
                                Please Refund my money as soon as possible...
                                Relevant Document attached here for my Query.
                                May 20, 2021
                                Complaint marked as Resolved 
                                Sir My Issue yet to resolve till now, Issue is unresolved but here I check status issue is solve... This is utter non-sense... No money Refunded till now... Please do something as soon as possible.
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  N
                                  Nbansal6004
                                  May 16, 2021
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                                  Website: Dominos

                                  Today i have orderd pizzas from DOMINOS PIZZA ABDULLAPUR TEHSIL KALKA PINJORE
                                  Pincode 134102. I have ordered pizza through dominos app @8.14pm but it was not delivered till 8.50pm then i call dominos they said ur pizzw will be delivered within few minutes then again i called them they said ur order was cancelled. Then we have to went to dominos inspite of we paid the delivery amount also then they argue with us and gave us cold pizzas which was totally uselesss.
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    S
                                    Sriach
                                    May 16, 2021
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                                    I have tried to place an order through online portal domnios pizza online, the order was not placed but money were deducted. ₹ 268/- through payudominos via hdfc net banking. Transaction id is[protected]. I request you to resolve my issue as soon as possible. The message i received from my bank was "thanks for paying rs.686.00 to payudominos via netbanking."
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      C
                                      Chitra Veerappan
                                      May 16, 2021
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                                      Hi,
                                      I have made order now. Amount has been debited but order has not been processed.
                                      Domino's Pizza customer support has been notified about the posted complaint.
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                                        M
                                        mukulkap00r
                                        May 16, 2021
                                        Resolved
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                                        Resolved

                                        Address: Hitech City, Hyderabad

                                        This seems to be so common with Dominos lately. We ordered online and INR 898 was deducted from the bank but no order as placed and their customer support section is app is so confusing that you cannot address your complaint clearly to anyone.

                                        I want the money refunded.
                                        Jun 3, 2021
                                        Complaint marked as Resolved 
                                        Dominos have finally refunded the amount. Will ensure next time I avoid to order online as I see it is a common problem and a tedious process to recover.
                                        Domino's Pizza customer support has been notified about the posted complaint.
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