Domino's Pizza Complaints & Reviews

I have placed my order with domino's mira road branch. My order was not accepted but my amount from bank got debited and it's been more than 3weeks i didn't get my refund back. I have talked with domino's i even mailed them they asked me it will get resolved soon and i would get my refund but till date i dint get. They gave me surety that my money will get credited within 10days including sundays now it's been more than 3weeks this issue...

I placed an order on dominos pizza hsr layout, bangalore outlet on 21 september. Order no 102. Order was never delivered and in fact no refund given for last 2 months. Now they tell me that i must place another order against which the amount would be adjusted.

It’s total gundagardi. No one to listen to. Why won’t they refund my money? How can they behave like this?

Can any legal forum help? Can i not sue...

I used to prefer dominos pizza because of its taste.
But, dominos never care about their own service, and customer interactions.

If you track all my orders against my mobile number, you will find out that, for more than 5 / 6 orders, they delivered it after an hour.

My address is in: sai nagar, ayappa society, madhapur, hyderabad.

So, dominos branch where i put my orders is:
Hi tech...

I ordered pizza for rs.359 from dominos and i didn't receive the pizza in 30 min. The 30 min delivery gauranteed was not followed. Attaching the proof.. After 30. Min also the status is in "being prepared". I ordered the pizza at 9:19 pm and till 10:06 the order is not in dispatched status. The ordered location is from sholinganallur - chennai and the outlet is also in sholinganallur only so there is no location constrain.. The number [protected]...

On november 5th night, i ordered a pizza. I paid online 284rs. Order number was 192. After one hr also, it was showing the same status "baking". There is no option to cancel the order also. I called customer care several times. Finally after 2 hrs, the customer care executive told me that he cancelled the order. But i didnt get any message regarding cancellation of the order or about initiation of refund amount. Till today i didnt get my...

Hi,

Domino's pizza service is really pathetic.
I have ordered two pizza from domino's app. At 8:44pm I got a message that my order is out for delivery by Bandaru Raviteja and at 8:45pm it showed order has been delivered.
I was shocked since I made an online payment and I can't help myself as Domino's doesn't even bother to tell from which store I got the order. I called to customer care several times but the...

Hello dominos,

I’ve registered my complaint with dominos c care on 9th nov. I even sent an email. It’s been 9 days, refund not processed. No one reached me out, no reply form dominos.
Request to refund in 24 hrs from now.
No one replying to my email or issue over call with customer support. This is not expected from dominos.

Complaint no: 11978397 and 11976470...

Greetings am udhay from mysore. I had visited your outlet on temple road mysore vv mohalla mysore today at 12:25 pm and ordered a paneer makahani costing ₹226 but to my surprise deducted ₹1190 from my bank debit card (Ujjivan bank)., so i need a refund for remaining balance amount of ₹975 immediately if not i will have to send a legal action taken against your staff member who was on the counter when this happened. The supervisior tried...

Billing person mr. Pranshu at outlet gaur city mall outlet is very rude and he using the abuse word at the time of billing due to some conversion done for payment issue for paytm or cash and they only open one counter for cash and one for paytm payment.
My order no. Was 97 and they deliver my order after 101, i asked for the reason and they reply nothing. They done delay preparation of my order intentionally because at the time of...

Subject : regarding my complaint ref.# 12042177 dated 14.11.2019 for not fulfilling the domino’s delivery time condition of 30 minutes as per mobile message received to me too { for very late delivery (Approx. More than 1 hour although this domino’s outlet is just 1.5 km from my residence and 6 minutes road distance only) against order no. 361 dated 14.11.2019} { invoice no. 65947/19/76102 dated 14.11.2019, time 20:45 pm)
br...

I ordered pizza today from dominos pizza mira road restaurant. Pizza was delivered 1 hour later and pizza was stuck to the box and all toppings were spread to one side of pizza and other side was with no topping left the pizza was all messed up.. I checked the pizza and onspot i told delivery boy to replace my pizza he told i cant do this we wont do this again.. But this is not first time i have faced this issue previously even same issue...

I ordered a takeaway non-veg supreme pizza from domino's pizza yesterday from the chowk outlet in lucknow. I would say the executives are very careless and don't care what the customer is saying. The pizza was cold and stale, n did not have any toppings, though i had ordered extra toppings. Today i contacted the customer care service to lodge a complaint but they did not write amy complaint as they could not trace down my order and ultimately...

Sir i placed an order on domino's pizza by amazon pay as a payment method and order is not placed and domino's pizza refund my money. They refund 106 on the 10 november but i contacted in amazon pay they said that we issue your refund and said to contact you bank call center but my problem is not solved so i want to solve my problem my account number is [protected] and i attached some screenshots of transaction and refund please check...

Sir, last Friday i.e. 8/11/2019. I have gone to an outlet of Domino's Pizza in Sree Bhavan, Birati, Kolkata, North 24Parganas, West Bengal.
I have ordered a food of Rs. 161.70 . First, I tried to pay the money through my Debit Card. The money has been debited from my account, but they didn't got any notification of credit of Rs. 161.70. Since, they didn't get any notification of credit, they told me to pay the money again using PayTm....

Respected team,
My name is sonali kharade my mobile no. Is [protected], location. Pune

I was really disappointed with your service last day i was ordered pizza, order no. Is 582 date 10/11/2019, pizza was delivered after 1:30 hour, i was called customer care at least 6 times but know one is giving me proper response, this was happened 3rd time every time you guys giving me late delivery, you can check all past records...

Today, i have ordered the burger pizza on the android app, the amount got debited but order did get confirmed, again the app is showing to pay once again.
And before some days i have ordered through google pay, the same happened at that time also, the amount got debited but order is not placed and amount also not refunded from domino.

Kindly verify the fault and reverse my amount as soon as possible....

I ordered my Domino's Pizza on 18-OCT-2019 through Swiggy and after waiting for about nearly 2hours Domino's person informed that they are unable to deliver it until next 1hour as they are over loaded and if I want will cancel the order. They should have been taken care of these issues before taking the order, finally I got disheartened and the order was cancelled from their end.

I was informed that my refund will be initiated...

Hi team,

I have a complaint regarding domino's refund
I have ordered an order of 1680 rs on oct 18th and for some reason the order was cancelled from their end and i was neither refunded the money (1680 rs) nor the order.
And i even raised a complaint regarding the whole thing to domino's but none of them took necessary action and did the needful. They are not even attending the phone calls. It has almost been...

We have ordered items from domino's on 18th october 2019 and the amount is almost nearly 1680/- but for some reason a guy from domino's said that order is not acceptable as there are no items that we ordered then he cancelled the order.
We were told that money will be refunded in one week and its almost been 20 days and still i haven't refunded my money back.
Can some one look into and take a necessary action here, we are not...

Yesterday i while making the payment for my order used my card. The swipe machine was not working and even though i received a text from my bank about the amount to be paid has been done, the swipe machine didn't print or show any result. I haven't received the refund yet. Plus the behaviour of the staff was also unprofessional. It will be nice if you'd look into the matter. Thank you....