Domino's Pizza Complaints & Reviews

This is happening 2nd time. I ordered food and its not delivered yet. Its more than 40 mins now. The number they provide to call doesnot even connect. This is happening for the 2nd time.
1st time i thought let it go
But this is happening again.
I need refund on this for sure
As you did not fullfil the 30 min promise
U can reach me on [protected]...

I ordered a regular cheese burst pizza and garlic bread sticks. My order number is 198. I stay in 3rd sector hsr layout, bangalore, 560102. I ordered at 9:09pm on swiggy. Now it is 10:40pm. I still haven't received the order. I need a refund. This is so not acceptable when you promise the delivery in 30 minutes. Why make these promises when you can't deliver it? It's such a rip off....

I waited for 2 hours tried calling the customer care they took the call, they told me the order will be cancelled, and you will get a refund to the source of payment,
The order number 435.
The delivery boy called me after 11.35am, and i asked him to cancel the order, he assured me that he will cancel the order, but instead he tagged "order delivered". Domino's sucks.
I want a refund delivery person bicky lal shaw, contact...

I ordered from domino's and my order is not delivered try contacting customer care but the number is invalid also other numbers are also not valid the outlet is also not receiving the call from app i can't trave my order... Tried contacting them through feedback they still had not replied me also on their site there is no other contact information is provided...

I am very fond of garlic breadsticks of domino's and so i frequently order it.
I had ordered 4 garlic breadsticks on july 01, 2019 evening at 18.11.07 (Basically at 6.11 pm). My order was tagged as delivered in the domino's app. I called domino's helpline for the order but it was useless. They just asked me to wait patiently. Later at 8.01 pm, i got a message that your order is out for delivery with vinod baban hirve. Order was delivered...

I had ordered the following items on June 01, 2019 (order no. 186):
1. Garlic Breadsticks - Qty.: 3
2. Indi Tandoori Paneer Pizza - Qty.: 1
3. Brownie Fantasy - Qty.:

The food arrived in a very bad condition. Brownie didn't exist in the box and Pizza was messed up in the corrugated box. When I raised the complaint via Domino's helpline, I got a call the same day from the restaurant manager - Nilesh (Restaurant...

Hello my self singapuram anil
I worked in dominos pizza as a assistant manager at hyderabad miyapur my employee code was 872194 my last working day was 30/6/2019 i served note period also but still i not received fnf and the hr name was vindya number is [protected] kindly please settle my fnf asap it's already more than 90 days gone i called to every one no one help me and referel amount also pending i referee my frds...

I have ordered pizza by applying egv coupon on 30th september and my order my not successful then also they are not providing any refund and not assisting properly they don't believe in customer satisfaction. I want my egv balance back in my account. My registered no [protected]. I just want same order or my egv coupon back so that i can use it again n....

My order was never delivered to me whereas online it shows delivered. When i tried contacting customer service center, i was just put on hold and nothing was done to resolve the matter.

It’s a shame. I am shocked to the core. We don’t expect such kind of service from dominos india.

And how can they show “order delivered” when actually it never did.

Utterly disappointing and disgraceful...

I have booked pizza with swiggy with order no. [protected] of amount 599
And due to some unavoidable reasons I have cancelled order with swiggy online but they were not able to connect dominos and ask me to call dominos customer care directly.
I have dominos customer care directly and they also was not able to connect.

So please return my money asap.
Dominos order no.305.

Prashant
[protected]...

Today(10/3/2019), I have placed an order with given Invoice number. Order took 1.25hrs instead of 30minutes. On talking to delivery executive, he stated there was a rain due to which it got delayed. But I mentioned that rain was stopped after 15min of placing an order but the order was being baked till 45minutes(as per dominos app) on which he stated there was other orders too that was yet to be delivered. So, irrespective rain was stopped...

Order no-94 date-02/10/2019
i have order a pizza via dominos pizza app where my registered mobile number is [protected].but after waiting sometime the pizza shop whose address is Domino's Restaurant Address

OT ROAD, KHARAGPUR
OT Road, Inda Kharagpur, Medinipur West, West Bengal, Pin-721305
Ph:[protected]

has cancelled my order and refund is still waitinin and not a customer care contact...

Hai this is basavaraj lives in mahadevapura bangalore, 2nd oct'19 i ordered 2 pizza at 6.53pm and 7.15pm sedond one from domino's brigade metropolis whitefield main road and also paid money, exactly 8:30pm delivery boy came with 1 pizza i asked him he replied that he got 1 order so immediately i called domino's they confirmed that they received 2 order from my side and requested for 15 mints to deliver 2nd pizza but they didn't came but they...

I have placed order on 22sept'19 pizza through swiggy app from Domino's I have made the payment through Google pay, The payment was successfully done but after the payment I got a message after 1 hour from domino's that youreally order cannot be forwarded to our restaurant due to technical reason and your money will be refunded in 7 working days but it has been 11 days but still not got my money, already talked with Domino's costomer care...

I had ordered on 11th august. Still i have not received my cashback. I called to customer care many times. They said we are not authorized. Store person said sir my not found any detail. I want my cashback.

Firstly store person said you will received cashback within 7 days.

Now store person said we can't provide cashback.

This is not about inr286/- its about customer satification.

This...

On 24th sep i ordered (Order id:155) food from domino's outlet in hyderabad which i received after 1.5 hours. Raised a complaint via the helpline provided but didn't receive any refund yet. They said we have raised the complaint for now and you will receive the amount within 7-10 days. Delivery person said amount will be credited in domino's wallet. Till now no amount is credited neither to domino's account nor the bank account i paid from....

Hi,

As we have ordered pizza at domino's online. But now we need to change some order in same domino's but there is no cancellation / change of order option available. Ever we have called local area domino's & checked that they received order & we requested them to cancel but they also refuse to cancel the order.

Kindly make option for cancellation & order.

Regards,
Vasanth saraf...

I ordered 2 pizza today and it's been 90 minutes now that i never received a call for the status. I saw the status of the delivery being updated as delivered without having the pizza delivered. Each time i call the toll free number they say it's prepared and it will be delivered in 20 mins. The biggest problem here is i have paid 400 plus rupees and i won't get a refund. All i have to do is sit and wait for the order staying hungry. No proper...

Hi team,

I ordered 2 timed on this months, 14th sep and 18th sep. Both the order late delivered. Now it's already 15 days passed but no late delivery discount refunded to me. I called call center, manjeet & nikita promised me that you will get a call back but not received.

No one called me after so much complaint raised in call center.

Refundable amount - 145+300=445/-

Domino's...

Order date : august 2, 2019
Order number : 282
Order amount : rs.470
Issue ticket no: 10674725

Issue description :
1. Order was delivered very late and the condition of food items delivered was worse.
2. This order has 30 minute guarantee delivery but it was not obeyed.
3. Informed customer care about bad condition of delivered food items.
4. Customer care was approached multiple...