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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Domino's Pizza reviews & complaints page 75

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C
Consumer2020
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order not placed after payment

I am sushant mittal and i placed an order on 11 february 2020 on domino's app for ₹259 and the payment was made through amazon pay. The payment was successful but the order did not get placed. My phone no. Is [protected].

I want the refund asap.

I tried calling their support no. But it never dials and it just shows call ended. Their customer support is really # as i must say....
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Address:Dominos, Harmu, ranchi, Jharkhand, Ranchi, Jharkhand

We ordered in online dominos site for 2 pizzas along with a small burger and 2 garlic bread at approx 7:24pm today which i got delivery at about 9:20pm. This delivery we got after calling customer care thrice and when we asked delivery person regarding it he rudely replies that there are only 3 delivery man how can we get your order on time as well the order is totally cold and uneatable. After contacting the store manager (Faizan ansari)...
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Address:Freedom Fighter Enclave Road, New Delhi, Delhi, 110068

Please start delivering in freedom fighters colony like u used to. The app says that u deliver there but once the order is accepted i receive a call saying they don’t deliver there. Neither domino’s pizza pvr saket branch nor the malviya nagar branch delivers. Its a humble request to start delivery again as i personally really miss ordering from dominos. I have been a regular customer, and i have been ordering since 2010. I was silent...
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K
KALYANI FULE
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I need refund

Address:Sggs college vishnupuri nanded, Pune, Maharashtra, 431606

I order pizza yesterday at 8.40 PM.money was deducted from. MY account but order was not placed.i called domino's and they said they would refund the deducted amount in24 hours.but I haven't recieved any amount. I want domino's to take this thing into consideration and resolve it as soon as possible.i need the refund with few hours.i hope you will do it as soon as possible....
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Address:Chennai, Chennai, Tamil Nadu, 600056

Dear sir/madam,

I placed order (Order no. 307) in dominos through swiggy on 1st feb'2020 (Saturday) at 9:45pm but i got delivery at 11:20pm and that too after so many followups.

I have all call records which i had with dominos customer care, chats with swiggy customer care. Also person from dominos chennai called me from number [protected] at 11:20pm and said order will be more delay. When i asked the reason...
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KALYANI FULE
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I need refund

Address:Sggs college vishnupuri, nanded, Pune, Maharashtra, 431606

I ordered 2 cheese burst pizza's of regular size on 5th feb. Money was deducted from my account through google pay but the order was not placed. I need rs354 as soon as possible. I called the help line number twice. Firstly they said refund will be made within 24 hours and the second one said 7 business days will be required. I wish that they should look into the matter as soon as possible....
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A
Anju2101
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late delivery of pizza

Address:GH1, Bajaj nagar gate, VNIT, Nagpur, Maharashtra, 440010

3 pizzas, fresh veggie, veggie overloaded and tomato fresh pan pizza, all regular size, 1 garlic bread sticks and a cheesy dip were ordered, out of which 2 pizzas and garlic bread sticks and the dip came on time. The pizza remaining, i. E., tomato fresh pan pizza was delivered 45 mins after the order was placed. So we want refund for the pizza that wasn't delivered in time....
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P
pksinghala
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order late delivered and refund not received. domino cheating

Address:New Cyber Valley, 500049

Domino's pizza: order number 246.
Order placed at: 31/01/2020, 09:04 pm
Order delivered at: 31/01/2020, 10:34 pm
Order status: delivered
Ordered from: [protected]
Sri sai thota towers opp aparna towers, plot no. 122 & 123,
1st floor, ravi enclave, kondapur village, serilingampally
Mandal, district hyderabad 500084.

When delivery boy come to me after 1.5 hour with cold pizza....
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Address:Tardeo. Wadiya road central mumbai

My mob. No. [protected] sir i was order a pizza (320rs) on 20 january, order no. 24. My register mobile no.in app is. Sir when i order, my location address fetch by app is wrong. And after few seconds i call customer care for cancellation of order... But my order not canceled & app show delivered.. Then i was again call cc for cancellation... But still i don't get refund (320rs) by domino's pizza... Cc not help me. When i call... They...
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M
meenakshi architect
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1 meal pizza with garlic bread

Address:110002

Today on 2nd feb I ordered a dominos pizza meal worth rupees 309. I ordered online through Zomato app. I ordered at 5:49 pm. With invoice number is 66369/19/98064 and order no is 179.

It suppose to be delivered within 30 mins and the order is from nearby location Daryaganj. I called Zomato customer care for late delivery and called 3 times to the dominos customer care. After all I received the order after one hour delay and...
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S
shubhamshibbu96
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amount refund status

Hi, i have ordered pizza from domino's through swiggy on 5th jan 2020 at 01:00 am approx.in midnight but the ordered was not delivered & we slept empty stomach because of them. Again, in morning when i tried complaining swiggy for not delivering
Pizza & asking refund my money but they told that can't do anything as domino's is individual entity, so domino's will only refund the amount.
Then i contacted domino's for refunding...
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A
Aditya Mahapurkar
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about unbaked pizza and refund

Address:Kothrud, Pune, Maharashtra

Ordered pizza on 13 jan pizza was unbaked and unhinged so i report it to the customer care of domino's and on call they agreed on that issue and ready to give refund in 7 working days since that day even still i have tried so many calls and complaint about the refund not received and the pathetic service they are not giving the refund as par they agreed so help me through this and try to take action on this particular domino's shop....
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Address:SJCBA Men's Hostel, Victoria Layout Road, 6th Cross, 560047

The domino's app showed my order as delivered but the delivery personnel took more than 30 minutes. On asking for a refund, he took no note of my complaint, and instead apologized profusely. I request a refund of the amount. This is the second time this branch of domino's pizza has done this. And they didn't refund me the last time either. This is is utterly ridiculous....
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Address:Phase 3B2, Mohali, Punjab

I have ordered garlic bread and zingy parcel last night and the order was late. I have asked the delivery boy about late delivery, he does not say anything. Then the delivery boy said that he will report this delivery late when he reached at dominos back. He said the amount will be created back to my credit card but it did not happen. This happened the second type, earlier i have faced this issue but that time i did not file a complaint.br...
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V
Varun Konthoujam
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refund and late delivery

Address:Digamber building,gokhalenagar, Pune, Maharashtra, 411016

I ordered a small non veg pizza and white pasta non veg but later they changed to stuffed garlic bread sticks because it wasn't available. I was guaranteed a 30 min delivery but i got it about 15-20 min late. There was no rush, no special occasion or any other exceptions that day (12 jan 2020). So i called the store manager and he said i would get a refund since i paid online and i'll get a phone call within 24 hours. I never got a call instead...
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A
Ajit_K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

domino's isn't willing to refund

Address:Dwarka Sector 9, 110077

Have ordered pizza from domino's on 10th dec 2019 and made payment through free charge wallet and the payment was successful. But the delivery guy gave the receipt and told me that your order is for cash on delivery and i had to pay rs 1697/- as cash. The guy told me to interact with customer care for refund and i have been contacting domino's since last 1.5 months regarding this issue and they are doing nothing over this. I have already...
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Address:IBC piplod, Surat, Gujarat, 395006

I ordered garlic bread online from ibc piplod they are the most cheaters they tell 30 minute guarantee but not giving and very bad attitude of delivery boy he is shouting on us at our home gate and we told we talk customer care and ask for guarantee and while delivery boy just took order away
This case of today
And 2times before he not brought coldrink

So i think now new restaurant ovenstory pizza is best it's...
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S
Sagar as
from Mumbai, Maharashtra
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not cancel my order and not give money refund

The issue that i have experienced was: i have ordered 18 jan on ragister number [protected]. With order number 1. But some emergency medical problem i have cancelled my order via phone. He is coustmer care said order cancelled within 15 min but still my order not cancelled and refund not received. Many time call him but not solve my issue
My order no.1
Email - [protected]@gmail.com
Contact no. [protected]
Restorent...
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Shikharsuni
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charges for carry bag

Address:Paschim Puri, gourmet club, New Delhi, Delhi

Today at dominos in paschim puri, gourmet hub, was charged rs 12 for a carry bag inspite of the governments strict order against it.

I m very upset with this behaviour of dominos as i have read that earlier also they had been charged with fine for the same.

I want my complaint to be registered with the consumer forum which i will do tomorrow....
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Address:Main Road, Ranchi, Jharkhand

Concern Ref. No. 12658901 raised to Domino's on dated 24/12/2019 against money paid Rs. 298/- for the order no.228.
Ticket number 7750748, 7759924.

Earlier, on dated 24/12/2019, I ordered from Domino's app & paid through PAYTM but Domino's failed to deliver the Pizza.
I had paid the money before the order but Domino's didn't deliver it, I raised the complaint of refunding my money.
Till date I didn't...
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