Domino's Pizza — order didn't placed but amount debited

Address:New Delhi, Delhi, 110017
Website:www.dominos.co.in

Dear support,...
. I ordered from domino's on 3rd of august in the afternoon i made online payment through your website, but unfortunately when i called your customer care they told that your order have not been placed but they also said that your amount will be refunded in 7 days i again order same things and i payed in cash.. That afternoon ordering pizza costed me around 2300. I already mailed 3thice in your website but no response are you people here to corn us? We are from a middle class family we ordered and we pay then why such kind of problem? See dude it's been a high time now i want my refund right away i am attaching the bank statement kindly go through it and resolve my query otherwise it will be a bad day for domino's.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
Aug 05, 2017
Salil Poddar's response
Delivered in 50-55 min, is it my fault I have paid online.
I want my money back to my account. And I will not go for dominos if they go through this way ...
Really ridiculous on domino for such deliveries
Order no 40 dated 05.08.2017 lawerance road store, amritsar, punjab
Complaint comments 

Comments

I watched a stream on Facebook where they were giving away free codes and got the code I was going to use it today and then It said to Google the code and the I read through all of the forums and its a saying it's fake
Order no 210, dt 07/06/2017 lawerance road outlet amritsar
I paid online and confirmed order at 09:20pm they deliver it on 10:15 pm after app 1 hour and refuse me to refund my money. And moreover i was not intimated about the late delivery.
Is it my fault i paid online ??
This is really v bad and not acceptable at all from donimos.
Hi, I have ordered pizza from Dominos. My 1st transaction has happened amount got deducted and order was automatically canceled.

I have order 2nd time my order was processed and again my money has debited.

I am waiting for a refund.

Thanks,
Hi last week on 07/08/2017. I ordered a pizza from mobile app ...payment deducted from my account but order failed. and I didn't get any msg from dominoes that ur amt will be refunded. Expecting some serious action my complaint
Did any of you guys get a refund? How long does it take? I am facing the same issue currently.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6564
    Pending
    0
    Resolved
    724
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information