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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Domino's Pizza Phone Numbers

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Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 145

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coolsolanki090
from Delhi, Delhi
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order id not received

Address:New Delhi, Delhi, 110045

My name is prashant solanki i hv ordered 2 farmhouse pizza with cheeseze bust with my mobile number [protected] i make payment through net banking i received sms from my bank which show ref id and amount which was dedit. I am sending u that msg also ""thank you for using state bank internet banking. Your transaction ref no igabxhsam1 for rs.1239.0 on 27-aug-17 20:52""...
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Jahnupran
from Bengaluru, Karnataka
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couldn't place order but still money from paytm was deducted

Address:East Sikkim, Sikkim

Hello, i ordered pizzas worth 440 from pizzeria dominos is rangpo, sikkim today. But the order couldn't be placed but still the amount was cut from my paytm wallet. I need that asap. Please respond. I need that money urgently as i need that for other purposes. When will i get my money back? The mentioned dominos outlet isn't recieving calls either. Help me out asap....
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R
Rizwan Immortals
from Mumbai, Maharashtra
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my sister woking indominus getting trouble by your manager

Address:Mumbai City, Maharashtra, 4000 22

This is the matter of store bkc1 near chetna college she is woking in this store as a position of csr but manager is taking the wok from him as a house keeping she studied till syjc and ur manager is trlling him to clean atoilet or clean the dustbin so pls do needfull action again ur manager other wise we will go to kherwadi police station for this concern and to take fir against ur manger for doing this siviour offence...
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Alisha Sam
from Bengaluru, Karnataka
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paytm refund

I had ordered chicken pizza worth 325 from domino's through zomato on 20th aug and used paytm for payment. I got a call from the store saying we dont deliver in your location. I asked for order cancellation. They said the amount will be refunded within the next 3 working days. It's going to be a week and still dint receive the money. I have tried calling all the customer care numbers and none of them are going through. Request you to action...
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S
Saikat Ganguly1
from Haldia, West Bengal
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dominos voucher purchased is without balance

Address:Kolkata, West Bengal, 700030
Website:Dominos.co.in

Hi,
I bought dominos voucher from little and when tried to apply that voucher it shows zero balance there.
I contacted little and come to know some unknown person from bangalore used that voucher and i lost my 500 voucher.
I doubt that person hacks dominos site and used that voucher.
Little team contacted dominos and got voucher redemption details

Coupon : lilec9928d6fd

Voucher value:...
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SGarg2233
from Noida, Uttar Pradesh
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you know how it feels when cheese burst is served cold

Address:Gurgaon, Haryana
Website:www.dominos.co.in

Date of incident - 25/08/2017
Client number[protected]
Order number-349
Contact no - [protected]
Yesterday night, i ordered 1 cheese burst pizza, 1 garlic bread with cheese dip and 1 pasta from dominos.
Firstly i received the order after 90 minutes of ordering, when contacted the manager he agreed to waive off rs 300.
Secondly, when i opened my pizza, garlic bread, and pasta, i found it non-edible...
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P
Praba paru
from Karnal, Haryana
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my e voucher coupon code is wasted

Address:Bangalore, Karnataka, 560074

I bought e voucher through little app. While applying in domino's.com the code didn't get applied. I called domino's executive immediately. He said due to bad weather the internet issues came. Please try after sometime. I said k. But then in little app it came coupon code is used. The worth of coupon code is 500 rs. The happened on 20th august 2017. I didn't order anything also. Can u refund my 500 rs coupon...
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drsrinivaskasha
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service issue

Address:Hyderabad, Andhra Pradesh, 500080
Website:www.pizzaonline.dominos.co.in

I have ordered pizza online at 18.45. I have ordered it online and paid through atm. I have given my address. I called after 1 hour which was not ready they said we will start preparing now. I told them that my mobile is switched off and please deliver it to the address. Again i have called now2 hours after the order) to know that it is not yet started. And the company claims they will deliver within 30 mins....
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Ravi K Varshney
from Mumbai, Maharashtra
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wrong gst applied

Address:Kolkata, West Bengal, 700156

As per the new gst norms, all ac restaurants like dominos, pizza hut, kfc etc. Attract 18 % gst for dinning. If you take away the food (Pre-cooked and pre-packed), then gst should be 12%.
When i ask in outlet that i will take away pizza to home, even that case they are applying the 18% gst.

Kindly let me know the how your are applying the gst as in case of pick up, the gst should be 12% instead of 18%....
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Adil Rizvi
from Ahmedabad, Gujarat
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order failed money deducted

Address:Ghaziabad, Uttar Pradesh, 201010
Website:Dominos.co.in

Hi, on sunday 20/8/17 i ordered pizza worth 300inr but due to some technical reasons the order failed but the amount got deducted from my account. I tried calling the outlet, they said they don't have any information regarding that. I have proof of my account statement and the mail which i received from my bank. I request you to please resolve this issue. The contact number from which i ordered was [protected].

I can be contacted...
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Kmirasker
from Hyderabad, Telangana
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order failed money debited

Address:560005

Hi

Last weekend (19 aug 2017 @ 4.56pm) i ordered a pizza from home and my payment got deducted from my card (Card no ending with 0727) but order failed and i got a msg from dominos that the amount has been deducted, i also took mini statement from bank which showed the debited transaction of rs.1025. When i called dominos coles road bangalore branch they told me the order is not received & the amount will be reversed to my...
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Sumit Oswal
from Mumbai, Maharashtra
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about incomplete order and refund

Address:Mumbai City, Maharashtra, 400026

Dear sir/madam i am an active user of dominos online app so i fired up the app on 20 the august for ordering pizza. But due to some reason the order couldn't be placed as i was paying through paytm wallet the amount got deducted but order was not confirmed. I have generated a reference no as follows br0000536log.
My contact no is [protected]
Please resolve the issue as soon as possible....
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R
Ronak Abbott
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hair in pizza

I ordered a regular margherita from dominos sheikh sarai outlet on 19th august 2017. You wont believe there were bunch of hair in 2 slices. Iam wŕiting a mail to you because i know only you people can do justice and like me other people dont go through this and get sick. My name is akshay abbott & my phone # is [protected]. I hope you wil take action asap. Please check the attachments. This is how you do justice for the consumer.
Thanks......
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Vinam Parihar
from Pune, Maharashtra
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late delivery and bad behavior

Address:411057

We have given order : 366 (Invoice number: dpi66958/[protected]/115290) on 20.08.2017 at 8.02pm. However we received our order at 8.45pm. Delivery boy was not giving bill. So i have to specifically ask for bill. We tried to contact dominos wakad branch but nobody picked our call. We called customer care but they disconnected our call multiple times.

We want refund of our money as order was very late. It has been written in the...
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M
mskulkarni3
from Nagpur, Maharashtra
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amount deducted from wallet but buy online order not placed

Dear Sir/Madam,

I placed today : (20th aug 2017 ) online order of total Amount Rs: ₹ 548 on https://pizzaonline.dominos.co.in. The site has options to pay via wallets like Paytm, MobiKwik. I opted for MobiKwik wallet .The wallet shows deduction of Rs 548 with transaction details as follows :
Aug 20, 2017 8:01PM
Paid to DOMINOS
Transaction Id: JMBK[protected]

Refer attachment :
1:...
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Pooja Sutar-Kandekari
from Bengaluru, Karnataka
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late delivery service

Address:560064

I had placed an order for pizza mania at domino's yelahanka, bangalore around 1:31pm today (Sunday 20 august 17). Order no was 80 and i paid online bill of 361/rps. But we couldn't get the delivery even after 1hr 30mins. This is not the first time that domino's delivery was not on time frequently this happens. I am not at all satisfied with such # service provided by domino's. I want my amount 361/rps to be refunded asap...
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Amitvashisht156
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charging extra taxes

Respected u bought pizza from muzzaffarnagar. Firstly asking for the bill they said that they will give it with the delivery. Ok.. At the time of delivery i checked the amount and found 50rs less from the refunded money. They said that by mistake it happened. Checking the bill later on i found that the tax for the different amount of artical is same that is 18%. Means that one artical is of 69 and second one is of 119 for both the articals...
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shoma prabhudessai
from Pune, Maharashtra
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money not refunded after a failed order

Address:Pune, Maharashtra, 411038

I had ordered pizzas worth rs 1395 from dominos app. Somehow due to technical reasons the order failed to place and money got deducted. I got the mail that money will be refunded in a week. However i haven't received any money. Its been a month now. I tried calling dominos like 10 times. But in vain. They are saying they are trying to fix the issue....
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Ronak Abbott
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bunch of hair in my pizza

Address:New Delhi, Delhi, 110017

Last night i ordered a regular margherita from dominos sheikh sarai outlet. You wont believe there were bunch of hair in 2 slices. Iam wŕiting a mail to you because i know only you people can do justice and like me other people dont go through this and get sick. My name is akshay abbott & my phone # is [protected]. I hope you wil take action asap. Please check the attachments.
Thanks...
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Debashish Pramanick
from Kolkata, West Bengal
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refund for late delivery of pizza

Address:Kolkata, West Bengal, 700102
Website:www.dominos.com

Hi,

On 6th august 2017, i ordered 1 cheese burst golden delight (Medium) and 1 sprite through the app of dominos. The total amount was inr the order landed to the lake town dominos center, then they called me and said that they are transferring the order to the dlf center. I received the pizza after 1 hour 15 minutes and also i just received the pizza and they forgot the cold drinks. I called up the customer care and they...
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