Domino's Pizza — received late, no customer support, bad taste and cold pizza delivered twice.

Address:	Bangalore, Karnataka, 560066
Website:	Dominos

Hi dominos

I received cold pizza. Delivery was very late beyond 45 min. The status of the delivery was showing me delivered when i pizza was delivered to my doorsteps. I called the store and explained the details but i didn’t get any response from them. I called the customer care executive and they have committed me that i will get a call within 15 mins and yet i didn’t receive any call or response.

Why did the dominos store official didn’t respond back?
Why was there a delay in the service beyond 45 mins?
Why did the customer care executive didn’t respond back?
Where is dominos commitment of delivering pizza within 30 mins or free?
I have also got the proof when the delivery boy arrived at the apartment gate.
I understand the reason could be traffic or many orders but why did you lie to me that the delivery boy reached at the gate within 30 mins.

This is the third instance i faced this in bangalore. First time i had let that go, but this time you have crossed the line of not responding to the customer. This is sheer negligence and there is no value for money. Being a customer service company there is nothing you could do to serve the customer properly.

Look we are not fools and i can’t allow this type of situations to happen in future to anyone when everyone is waiting to eat and one am not getting a proper from any of the departments.

I insist do not fool others just to earn some money.