Domino's Pizza Complaints & Reviews

Dear team,

Greetings!!!

My name is vinod mulchandani and i am a regular customer of dominos and do order 3 to 4 time in a month.

Today i ordered below mentioned items at 2.09pm (Ist) at call center no via order no 20 _ invoice no 66721/18/32761. But order not delivered till 2.45pm (40 mints from order) i called servel time at call center to check the status every time they said that your order...

I'd ordered from dominos for inr649 (Order no 192). 5 items were ordered. 4 were delivered, that too 6min late and the 5th item forgotten and gotten after half hour.
Same day i called the customer service to raise the complaint. They said complaint registered and wait for 10 days to get refund. Its been 10 days and still nothing, all i have is a complaint number.
Recently, the restaurant manager calls saying i haven't registered...

Hello whoever the concern person,

I have paid rs 737.90 by my credit card against the order i have placed at your janpath store bhubaneswar on 03-october-2018 & my order number was 102, invoice no-66382/18/38897 & from my credit card the same amount got deducted for 2 times & i did not get it back as per the concern person at your store i supposed to receive the amount within 48 hours, but still i have not received it. Its...

I ordered vadodara station domino pizza but delivery boy denies to bill and said bill will be only available mobile through link. I wait but not revived any link. I call store but they told bill will be only available mobile through link due to network problem it will revived later. Later he told now bill is not possible we can not provide bill to you. There is no system in company to bill to print. I call customer care but he told they will...

I placed an order for my friend in hyderabad from domino's online app. The order is not taken but the order payment is deducted three times from me. Two time from one account and one from another account. I need the refund. Total amount deducted is rs 1788.
I placed the order being in guwahati. Need the refund soon. First time this happened. Kindly check....

I am a non vegetarian who got transferred from mumbai three years back. I used to get non veg pizzas and other non veg items served by dominos until recently. A few months ago, the dominos outlets in surat stopped serving non veg items. My concern is why can't i choose what i want to eat? Why other's food habits are being imposed on non veg eaters. I am not saying that you shouldn't serve veg items.in mumbai, if both veg and non veg items...

On 8/10/2018, i did online payment for two pizzas and coke but received no confirmation mail after payment deduction. After calling the customer service centre, i had to order again and paid cash. The order reached to me in within 30 minutes as the company says but the order was incomplete as the coke didnot come then after 20 more minutes got coke when the delivery person asked another person to bring it. For all this i had two wait for...

Order no. 216
Invoice no. 56632/18/48893
I placed order at 9.08pm and received order at 10pm,
When we asked delivery boy tejinder for late delivery he said it is a bulk order but actually it was not, bcoz we ordered for pizza mania pizza 5 small pizzas and we had earlier also. Pizza was not at all fresh and it was very hard to chew.
Then we spoke to store manager mr. Nadeem, he also said the same thing.
Both...

I had visited jayanagar domino's and went to the counter to order loaded veg pizza. I told him not to add mushrooms for the pizza but the person in the counter refused that he can't make any changes but at the same time i told him that i have ordered pizza with loaded veg without mushroom alot of times in other branch and they did it for me. He refused that he cannot make any changes.

The question is i am not asking anything...

Respected sir/man,
I ordered pizzas on the 15 september 2018
My order amount was 770. I paid it with my debit card.
The amount 770 was deducted timing 22:43:58
But the order was not placed somehow.
I reordered my pizzas by cod option.
I did get my pizzas on second ordering though i asked the delivery guy about my first order refund, he told me it will be automatically refunded in 15 days.
It's...

I placed an order on oct 7 2018 amounting to 576. The money gets deducted from the mobile wallet but the order is never placed. Payment was done through free charge wallet. On calling the serving store, they tell me that the order is not received and they cannot help.

Email: [protected]@gmail.com
Mobile-[protected]
Transaction amount - rs 576
Transaction date: 7 oct 2018, sun
Transaction id: y9qgirgplenhkt_[protected]_1...

Dear sir/ mam,
I ordered from dominos from zomato application dated on 22 september around 9:40. After waiting for 45 minutes we called them and they told us that our order is on the way and still after waiting further for one hour they cancelled our order. We called them then they said your money will be refunded within a week.But even after 15 days we didnt recieved any refund.This is totally injustified with us that neither we...

I made a complaint three days back of the two pizza's sent from your rajouri garden outlet, bill copy and photo's of the pizza delivered attached for your reference, do you think the chicken you had sprinkled on it the right quantity, kindly view the quality which was served by your company and revert.

Regards,

Iqbal singh arora
Mob.: [protected] & [protected]...

Dear dominoes pizza
I recently visited one of your outlet in sector 20 kharghar .there sitting arrangements is totally messed up ..they had some birthday party, we were told not to sit on the particular chair so we sat on another but she came again said this is also reserve so I asked her to put a reserve tag on booked tables .It was quite insulting .
They use very less cheese in there pizza mania many times I had to returne...

I order a pizza on 7th october at 9.04 pm but not was not delivered i was waiting for more than 1 hour and called to the branch (Venkatakrishna road, mandaveli branch) they simple saying will get delivered in 30 mins or else i can cancel refund will be initiated in 7 days, what kind of services very very very bad
They are giving commitment for 30 mins delivery or free of cost, but they are maintaining the standards, its really bad...

Hi all want to share my experience with domino's pizza chembur branch delivery boy asked us to come out and collect the order. As he says we not deliver pizza in slum area where i requested him there is only one lane to reached. But he refused also his manager ravi gupta taking his side. He also you have to came out and collect this is they delivered the service.
Extremely not happy with the service. My order number is 309....

I am get the pizza after 45 mints from my order time. And the pizza also cold. It's test also not good. I am ordered two nos of pizza. On farmhouse pizza, the mushrooms are too bad on test. This was disappointed me. And i think it was waste of money. So refund my total amount as soon as possible. The deliver boy also give me a sorry card. So look into this....

Hi

The complaint is for dominos rk plaza moradabad-244001
The amenities of the restaurant are very poor
1. Doors are broken
2. Order number display is out of order
3. Poor management of staff
4. Bathrooms are dirty
5. Zero customer satisfaction

Thanks
Abhishek malhotra...

When i went to mumbai i made an order for pizza from dominos for 346 rupees but i didint recevied any confirmation message, when i tried calling customer care they told me that my order has been cancelled andthe refund shall be done within 3 days. But till now they didn't refunded the amount. Transaction id [protected]. Please do something as soon as possible....

Irresponsible staff... Freaking out the customers nd blaming customers for their mistake... Placing order by staff without knowing hw to workon... V bad service 🙏🙏 delivery timing s shifted as per their convenience... Delayed staff nd delivery time... V bad service of dominos.. Better try enjoying ur pizza frm pizzahut which provides better service nd lovely pizzas... (Dear dominos ur breaking the trust of the customers try to improve...