DotZot Complaints & Reviews

I had received a damage product pf jersey which i have booked from sportsheap.com and delivered it by dotzot. I have ordered 3 jersey in which one jersey is totaly damaged so i want the replacement of that jersey but the sportsheap say that the product was not damage from there so it has damage from your courier service or what i want to know so please help me with the compalint i have loged.

Dotzot is fake and useless! I have a patient at home, got sms that a parcel will be delivered today, stayed at home, 8pm in evening got a sms saying failed attempt: receiver not at home! Called dtdc office, they said they haven't received the parcel yet! Is this a damn joke? Take 5 days extra but don't send fake msgs!
Not everyone is sitting idle!

The order with tracking number[protected] was shipped on 02.08.2018 and has been delivered successfully, but while tracking it is still showing that the order is in transit.
I am in need of the delivery receipt (i.e. I will have to produce a proof to the party that the item has been delivered). So, Kindly mark the status as delivered at earliest.

Thank you

Rakesh Kumar
Mob - [protected]
Email ID - [protected]@gmail.com

I made a purchase from firstcry.com and delivery was through dotzot. The DTDC office which is supposed to deliver the product is at Alakode, Kannur, Kerala 680581.They didnt deliver it on time. More than that we had to travel more than 25kms to collect the parcel. The explanation given by the delivery people is that the parcel was big as they couldn't carry and deliver in the given address. 2 sets of parcels were in one order first one we collected on 27th september 2018 and asked whether the second one reached the destination as tracking showed that parcel arrived at the destination. But they said it hasn't reached. But next day that is on 28th I got the message saying that both parcels are delivered. So on 28th I had to travel all the way again and collect second one. Very bad customer service and total dissatisfaction.

Hi,

I ordered three packs of shirts from trendz.com and it was delivered on 12-sep-2018 from that day i was sent lot of mails and discussion was happened no proper response from any support i. E. Trendz support and dotzot services...

My order was not matched with my order... Even not fit to my size and colours of shirts... Concerned lot of times...

Plz return and send money with related services...

Trendz.com and dotzot tracking numbers

Tracking - awb no: i[protected]
Reference no: [protected]

I had a flipkart which was supposed to be delivered to my home adress by dotzot courier services. I had provided my phone number as well as an alternate number. Everything was fine untill it reached dotzot courier services at kottakkal. From 10:00 am to 3:00 pm i will be attending my classes. That is why i had provided an alternate number as well. I then recieved a message on 18 sept telling that they had tried delivering my order and customer was not available. A number was also in the message to which i tried to call several times on 21st and 22 of september but the call was not attended. I kept trying and later that number was switched off. I expected them to respond and in my knowledge they never tried to deliver again. Later on monday i again tried calling the same number and finally someone attended, whom i enquired my parcel status, of which she knew nothing about. She assured to call me back after collecting the details. I waited for another couple of days and on tracking the details i found out that the courier was returned to origin. Iam a person who buy things online. This was my first time with dotzot delivery. Never had such a bad service from any other.

Is this the way a courier service work?
What am i supposed to do?

When i track my parcel from firstcry.com through dotzot (tracking id[protected] it shows that "Available for RTO due to receiver requested delivery of anothet date". Actually i'm the receiver of the product i did not receive a single call regarding to ask for delivery. Allready the date of delivery is crossed 5 days. Without my knowledge they arranged for RTO even without a single call. This is the worst experience i have ever had with online shopping. Please clarify this issue as soon as possible and make sure the receivers are not being cheated.please rectify the issue

Good day,

I had recently placed an order with stalkbuylove for a few clothes to be delivered to my place at thiruvananthapuram, kerala. I had also made the payment online to prevent any sort of hassle my parents would have to go through back home.
Despite this, the dotzot delivery agent (‭jino jose [protected]) who delivered it today argued that the payment was yet to be made and asked my parents to call delhi office and give him the proof otherwise he needs the money.

This sort of behaviour is unexpected from a professional service like dtdc.

Thanks

Most pathetic service provider i have ever came across. I booked an order on flipkart.com and they dispatched it through dotzot. The delivery was attempted at my address and was not delivered stating the customer is not available/out of station.

My entire family was present at home when it was attempted to deliver. Since then i have been trying to get in touch with the dtdc/dotzot people but no response.

The contact number of the wishmaster is useless. Neither the call is received nor call back.

No update as to when will it be delivered nor any call from the dotzot.

Extremely disappointed, my order is urgent and i have no clue when will i receive it.

I had booked order from shop clue tracking number is[protected]. Order not delivered to me but your web tracking shows order delivered to me. Not any delivery person contacted me. Shop clue says wait for 17 sep 18. Then i will take legal action against courier service.
I had several times contacted to shopping website that dtdc and dotzot providing very bad services in my area..

I[protected] - late delivery
I[protected]- wrong rto
I[protected]- wrong rto
I[protected] - wrong rto
I[protected]- arrived showing from last four days.
I[protected]- no update after 05 sep
I[protected]- booking date 1st sep, ofd 14th sep
I[protected]- receiver refused delivery wrong rto
I[protected]- still not delivered
I[protected] - wrong rto
I[protected]- wrong rto
I[protected]- wrong rto, same akola branch wrong rto -
I[protected]
I[protected]- wrong rto
I[protected]- wrong rto

I shared problem with executive crm t deepa yadav she said late delivery is transport problem and government problem after that i shared my problem with manager crm priya pandey without resolving my problem she always said that i am in a meeting always she is in a meting she gives me tat but not did any work on consignments now whats the result wrong rto i have to pay wrong rto charges just because your pathetic work, your team and dotzot makes me fool gives me wrong commitment now i don't have other option so i am going to mark complaint on consumer court.

Dear team,

I ordered a shirt from flipkart and the same is showing out for delivery since 12.09.2018 and it is not delivered yet. When i am trying to call this fellow mr. Yesudas on mobile [protected], he is not picking the call and many times he has rejected the call also. I am not able to contact him. He doesn't have a courtesy to call back also. I never faced this type of problem in past with the flipkart order. Worst service provided by your company by hiring this type of lethargic and deaf courier person.

Undelivered due to cid - address incomplete or wrong.

What is this my address is in raebareli and you search in kanpur are you kidding me if you don't interested in delivering item in real place why you took that.

My reference number[protected]

See if anything could happen to this or i talk to initial company which deliver my product to you.

Response my querry so i take further action

Thank you

Kindly refer dotzot courier awb no..[protected] dt 03.09.18 which is not being delivered even after reaching destination. The packet was booked from jalandhar to kanpur. On tracking same result is available for last 7 days _- which says reached kanpur on 06.09.18. All the contact nos. Provided by the company are never working. Therefore i request hereby to get this packet delivered immediately.

This is the first worst courier service from which my item is being delivered. Got a message on 7/09/2018 that your product( ID-OD[protected] was out for delivery and still is but the delivery agent did not even reached out to me, not even called once and I tried to call, he would not pick my call(Disappointed). I called from my friends' phone and with great respect he received the call (I wonder why?). Made the worst excuse I could ever imagine of. My product still is out for delivery and in no way on earth, I could make contact with this courier service ( not able to find in Google map too). Made a complaint to Flipkart and they have assured me that my product would reach me before 13/09/2018 (let's see) and even requested to not allow my products to be delivered from such kind of worst courier service. It's frustating.Hope this would not happen with others.

I order 2 combo n shirts.. Quality of the product is so bad. And the product ct is not same which was i ordered.. Return the product and refund money. My oid l[protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt. Please retune my money 800/-
The contact no:
Dtdc — and dotzot combined and scam,
Like dotzot are delivering used product s and dtdc helping that dozot
Order id: #[protected]
04/09/2018model 2-dpws02
Combo of 2 designer party wear shirt n xxl size
Delivery guy
Dtdc:
Dtdc-peter:[protected]
Rajasekar [protected]
Dotzot phno:[protected]

I[protected] was my product tracking id... I orderd it on flipkart on 5 september and the delivery is by dotzot on 11 september.. Today i called my delivery agent and asked only the exact time of delivery... After 2 hours i get a messege on my phone number regarding the delivery was cancelled due to customer requested delivery on another date.. I never asked for delivery on another date i asked only the exact time of delivery.. They said that the delivery will be done on 9th september after that i got the mesg on my number... I need the product immediately on time... I called the dotzot agent many times but they never picked up the call.. His name was tony... I kindly request you to take immediate action.

After my last parcel where fake delivery attempts were made, this is a mattress where another fake delivery attempt was made which are registered on tracking[protected]... No attempt made to deliver goods. The agent asked what time i will be there. I said upto 5 pm. He writes delivery attempted at 5:38 pm.. Customer not there. Horrible service. Please stay away from dotzot.
Tejaz.

I order combo of 1 pure cotton shirts quality of the product is so bad. And size of the product is not same which was i ordered.. Return the product and refund money. My oid [protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt. Please retune my money at 800rs only

I booked my parcel from flipkart, and its was for pincode 262902, but as per tracking status of dotzot it was showing parcel was out of delivery despite it hasn't reached my delivery location yet.

Why dotzot is cheating us always this is my third fake experience with dozot,

This courier company is completely fraudster and never deliver on promised dates.

Tracking code :[protected]

@dotzot if you are listening kindly get delivered my parcel by today itself as promised by flipkart and product should be clean and undamaged.