DotZot Complaints & Reviews

I have ordered stylish fashionable shirt
But u have delivered me the wrong and used shirts on 19\12\2018
I am in huge frustration...
Plzzzz
Collect it and return myto money
Plzzzz don't cheat poor customers.
How would we believe in you the next time,
This is gonna big fraud from your side
Plzzz maintain a clean relationship..
My trackwednesday id i[protected]
My mobiledisappointment number [protected]

From last one week no one is delivering my product. Instead of delivering my product your agent is calling me and told me, that today this is not my route and i will deliver your product tomorrow. Tomorrow same story from another agent. I am in very need of this product. I am not expecting this from your company.
Is this your way of delivering product?

Prepaid parcel was booked on 28 nov. 2018 from origin: kolkata to destination: kahalgaon (Bhagalpur). Till now as on 13 dec 2018 parcel hasn't been delivered. The tracking website doesn't provide update after 02 dec 18. Moreover the courier service doesn't provide any toll free or customer care number for grievance redressal. The number obtained locally at bhagalpur hub is not received by any staff.

Agent named nigam (Phone number [protected]) has not delivered the product. I have talked to flipkart they say that he delivered the product in katra. When i called on his number given to me by flipkart his wife picked up the call and i asked her to allow me to talk to nigam she said ok and when he picks up the call he says no i am not responsible for it, its wrong number. I believe he is intentionaly gave my product to someone else took money from him and feeded that he has delivered the product to flipkart. Please take strict action against him. Fire him

Dear sir,
I have got massage about failure of delivery due to refusal by receiver but no one has deliver or contact made to me so it is wrong. I also tried to contact person whose mobile number given (Mobile no. [protected]) but unable to contact as mobile was switch off. My reference no. Is[protected].
Expected date of delivery is 10/12/2018

I am complaining about a parcel i. E a book. It's delivery date was 6th of december but i didn't receive my parcel. I recieved a call from the service boy by 11 that your parcel will b delivered today (6/12/18) but i waited till 6. Today i called him he said other service boy will deliver ur parcel but nothing reached to me. M very disappointed with dotzot

Today morning i received my delivery containing iphonex refurbished. When i open it switched on the software is too slow and its get stuck., the battery is draining fastly without any use, some of the apps of the system is not working as well.. I tried to contact with the agents but they are refusing my call.. So i kindly request to the take back the delivery and gibe me the cash back..

Your flipkart order is on its way and will be delivered today by dotzot agent ([protected]). Please keep rs. 1050 ready. Mark your delivery location by clicking https://dotzot.shipsy.in/r/5Dftfy to get better delivery experience. Track: tinyurl.com/ycar96l6

I have received this text on 04.11.2018 but till now i didnt received my parcel despite of calling several times on the given number nobody picks up the call and no one contacted me.
Thank you
Ajaz ahmed

The dotzot should need to delivery the item on 28th nov and updated the status that customer address is wrong and not reachable, when i noticed this reason immediately communicated them and they said there is no delivery boy today so we postponed it to tomorrow, so i asked; that is all fine but why this reason mentioned where as am keenly waiting for the delivery at home.
Again today the same reason updated and saying you were not reachable and they now supporting their delivery boy where as no one visited my place even not closed a door at least for a minute.
Bloody false service.

My order tracking number is[protected], which they booked on 11th of November when I checked it on 27 of November it was showing that I had booked it on 21of November and till 24 they did not update any information on the same...and I have no clue where the hell is my order...very disapointing😠
Below Screenshot which they send me on 11 of Nov

My wife ordered a blue saree from flipkart. However, the saree delivered was of black colour. Hence she placed a replace order. Flipkart agreed to replace the item before 02 dec and they said the item will benpicked orn or before 26 nov 2018. The courier partner is dotzot, anchal branch. The courier staff contacted my wife on 23 and asked her to bring the item to the market (Main junction). As there were nobody, she said it was not possible.
Again flipkart contacted me and my wife and assured that the item will be picked up by the courier partner. However, even today your courier staff from anchal asks to bring the item to the junction/market. Twice we have contacted him. He says the company policy is that the customer himself bring the item to your office? Is that right? It was happeend before during delivery of packages. Every time they asks us to come to the market and bring the package. If have to go to them, according to their convenience why should we need a courier and online purchase?

I want return your product. I receive your product 22-11-18 quality is a very bad. So i'm not satisfied your product. Pls refund my money.

Product track no...[protected]
Name.. Saroj panda

Gustline bus stop.. Near ashreevad pipe pvt ltd.. Attibele.. Karnatak.. 562107

My account no... [protected]
My name... Saroj panda

Branch.. Aska... (Bank of india)
Ifsc code... Bkid0005596

Customer address

Tracking id[protected]

2dhanvantri villa mog line near gangwal bus stand indore
Sarika neema
Mob_ [protected]
452002

On 3rd november parcel is dispatched now date is 16th november customer nory received parcel yet daily customer msg so much worried.. Ur office daily wrongly update data out for delivery but not delivered yet customer is at 24 hours at home but ur office indore daily falsy say that very very bad service.. Plz delivered this parcel request

I was expecting a delivery from an online shopping company shipped it on 16th oct 2018. After a long wait, it arrived 7th nov 2018 at the delivery office st. Johns road of the dotzot courier. 9th nov 2018 it says out for delivery only to update a fake status "receiver not available". Next day again it says "out for delivery" and gives a courier person number and link to pin location. I had already pinned location on 9th nov, so i call the courier boy 4-5 times, he picks up once in the evening, only to tell me that he is not the person to deliver, he will check and get back. Nothing happens. I then write to the company via their contact us page, get a message that the delivery will happen in 24-48 hours. Nothing happens, the delivery is still sitting with status "out for delivery" as on 10th nov 2018. After 48 hours, send a response back to the company, what is the status? I get the same reply again, wait for 24 to 48 hours. This type of companies should have legal action to stop running their business with such poor service.

Hi
I was sent my returned product was oct 25, 2018. 20 days are gone. My product was in transit status from nov 2, 2018 to still now..
When my product go out to destination for delivery??
Why my product was in pending? I was called to shipper partner, they have not been tell about proper answer.
Please take an my product immediately to delivering.

Delivery against awb no:[protected] reference no: od[protected]
Delivery boy saikat chakraborty ([protected]) 1st refuse to deliver the product on my location. He ask me to come to his location to pick the parcel, after so many conversation he came for delivery and in absence of me he harass my parents.
He come to door step for delivery and ask for id proof, when my parent showing him my id proof he just ran down to ground floor from 4th floor & ask my parent to come in ground floor to take the parcel otherwise he will return the same.
I don't know what kind of behavior is this. And why he harassing my parents.

I ordered a shoes from sreelathers. It was shipped through dotzot on 5th november. One week has passed and still not delivered. Last update is for 9th november.

Tracking id[protected]

Status: in tansit to gurgaon hub location: gurgaon hub
Last updated: 09 nov 2018 04:57:00 booked by: sree leathers
Origin - dest.: kolkata - gurgaon cod amt. (Rs.): 0
Booked date: 05 nov 2018 22:00:15 service type: express

Sir,

I have book an order of 2 books online at sapnaonline.com
They send the books via Dotzot.in

My TransactionId :[protected]
Dotzot tracking id:[protected]

for the past 2 days no body contact me but.
the message comes as
- Receiver request to deliver another date from Dotzot.

The courier service at Dotzot- DTDC is poor.
When i call the courier office (+[protected] nobody takes the call.
Nobody books at this company.

There was a message yesterday morning as your flipkart parcel is out for delivery and phone no. Was given. I tried calling on given no. Whole day but was out of coverage area.in evening call got connected. The person told that i am not person to deliver at your area but office has given me all parcels of your area. I can't deliver the same and your office also sent a message 'wrong/ insufficient address'. I am not happy for the service. Please look into it. Also whren can i get parcel?
Attempted: your shipment i[protected] could not be delivered. Reason: address incomplete or wrong.
This is really disappointing fromsuch a big courier.
Please reply.

Dear sir

I order rredmi note 5 pro black 6 gb ram from 13 of oct 18 from fipcart but not delivered from your side taking too much time and the delay is from side by the this product already in as conversation with your agent ([protected]) but he refuse to delivered so tomorrow if gonna give this product at 11 am i. E on 3rd of november than i will take it otherwise i dont want this product

[protected]