DotZot Complaints & Reviews

Address: 500060

Website: amazing deals

I received another order from dotzot company my order is stylish fashionable shirts combo pack 2 shirt
But i receive 2 white shirts
First thing it is not new
Second it is very large size
Third it is very dirty
And i pay 800 robis
How i can return my money or return my main order
I request this order from rocket combo
I need speed solve

May 29, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Mar 29, 2018

Updated by Ramesh Babu I ordered n one type of product but delivered not related like that order. It is very embrassing. try to solve the issue.

Ramesh babu. L .
Mobile no: [protected]

Verified Support

Mar 30, 2018

DotZot Customer Care's response Dear Ramesh

We wish to inform you that DotZot is the delivery partner for your order number [protected] booked through Shipper VP ENTERPRISES .

However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper.

Therefore we request you to contact your shipper for further assistance.

Yours sincerely
Customer Service - DotZot

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G

Ganga Ganga

from Hyderabad, Telangana

Apr 4, 2018

Power bank MI20000 is not working&also memory card 128GBP missing waste of money how u rectify this, very fake product I want to get back my money or replace quality product, very shame .

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C

Chiru@94

from Hyderabad, Telangana

Apr 17, 2018

I have booked 2 black and white shirts
Book it send red and cement colour shirts ur are send fake items totally fake ..
Pls send correct delivery what am booking..

ref & order id: 139594000021912 - Comment #3070160 - Image #0

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I receive another order from dotzot company my order is stylish fashionable shirts combo pack 2 shirt
But i receive 2 white shirts
First thing it is not new
Second it is very large size
Third it is very dirty
And i pay 800 robis
How i can return my money or return my main order
I request this order from rocket combo
I need speed solve
And thank

Jun 1, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2018

DotZot Customer Care's response Dear Abubaker

First of all you have not mentioned a valid Airway Bill Number.

However, even if you require to return a product if it is delivered by us, we would require instructions from the shipper.

Therefore we request you to contact your shipper for further assistance.

Yours sincerely
Customer Service - DotZot

Verified Support

Mar 31, 2018

DotZot Customer Care's response Dear Abubaker

We wish to inform you that DotZot is the delivery partner for your order number [protected] booked through Shipper VP ENTERPRISES . However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper.

Therefore we request you to contact your shipper for further assistance.

Yours sincerely
Customer Service - DotZot

Mar 31, 2018

Updated by Abubaker.khalil I can't connect to my shipper
Because I don't have number to them
I have only number of the delivery, and I call to him and said to me connect to dotzot
The number of delivery is [protected]

Verified Support

Apr 06, 2018

DotZot Customer Care's response Dear Abubaker

We request to re-visit the site which you had used while placing your order,
shipper's (VP ENTERPRISES) contact details can be accessed.

Yours sincerely
Customer Service - DotZot

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Address: East Sikkim, Sikkim

Website: Www.Dotzot.in

Delivery service is horrible
The person who was supposed to deliver my parcel has his mobile number switch off. I made multiple attempt to contact the delivery service but it's futile. My parcel is pre paid and there site is saying that the parcel is delivered which it has not.
Tracking number[protected].
And when i tried contacting then through their website they didn't had any phone number for contact and the only service they provided was email to which i got replied as you already received your parcel and nothing else n nothing related to how i haven't received it or none of their employees are trying to deliver it.

+1 photos

May 28, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Mar 24, 2018

Updated by Catscar I went to courier place and got my parcel myself.

Verified Support

Mar 26, 2018

DotZot Customer Care's response Dear Customer

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot

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Address: Pauri Garhwal, Uttarakhand, 190001

Website: Flipkarr

I have not got my courier since 16 march it was booked from flipkart under order no i[protected] you guys have updated the status to delivered whom do you delivered yourself? You thieves you have wasted my time since 16 march the courier was in srinagar it was due on 20 march when you called that too on 6:30 pm how unprofessional of you. Your license should be putted down to deliver my product today or else i will sue you

May 26, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Mar 19, 2018

Ankit Doudiya's response Wrong product

Verified Support

Mar 23, 2018

DotZot Customer Care's response Dear Najamul,

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely
Customer Service - DotZot

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A

Ankit Doudiya

from Indore, Madhya Pradesh

Mar 27, 2018

Wrong product

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Address: Pauri Garhwal, Uttarakhand, 190001

Website: Flipkart

I am tracking my courier i[protected] it says i requested another delivery date you guys never contacted me liars i m full day available it is my home address why are you lying deliver my product it is in srinagar since 19th march 2018 do the need ful and look into matter do deliver my product tomorrow it was supposed to be a surprise gift which you guys spoiled. But do answer me when do you contact me and i asked for another date

May 27, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

DotZot Customer Care's response Dear Najamul,

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely
Customer Service - DotZot

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C

Chandrakantagiri

from Chennai, Tamil Nadu

Mar 27, 2018

Please my odder information given to me.
And repless your odder,

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Address: 682024

Website: Stalkbuylove

There was an annoying delivery guy wth ph no:[protected] who kept calling 8 times prior to delivery for simple reasons which was quite irritating.. When i told.. Iam gonna complain.. He told.. Go on.. Such unprofessional.. He kept calling me for petty reasons lk asking.. The way to house.. I told ask someone.. And then he kept calling 5 times as he dint wanna take effort or was emjoying irritatimg me.. No idea abt his intension.. Then he called to ask about hos vehicle parking.. I hv ordered from many websites.. Hvnt come acroass such an unprofessional guy.. N wen i told.. I ll take action.. Hw told.. Plz carry on.. I loved the dress he was about to deliver.. Jus coz i told.. I ll take action.. He dint even deliver.. Lost trust in stalkbuylove website.. Seriously

May 27, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Mar 20, 2018

Updated by Meenu Krishnan Plz take action agsinst this guy

Verified Support

Mar 20, 2018

DotZot Customer Care's response Dear Meenu

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely
Customer Service - DotZot

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Address: Auraiya, Uttar Pradesh, 206244

I ordered piqacy microphone from flipkart on 4th march and it was expected to be delivered by 14th. It reached my town on 8th and it was out for delivery today but then i track it and found that they said:-
Undelivered due to cid - receiver not available or out of station
My tracking id - i[protected]
I was at home full day and i did not receive any call or sms for the same.
This is not the first time dotzot has done like this. Please look into the matter.

+1 photos

May 26, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

DotZot Customer Care's response Dear Narendra,

We wish to inform you that, the shipment airwaybill number I[protected] is booked on 7-Mar-18 which got delivered on[protected] is well under delivery time limit to serve the pincode 206244.

However your feedback related to wrong update will be shared to the management.

Yours sincerely
Customer Service - DotZot

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Flipkart Customer Care

from Bengaluru, Karnataka

Mar 13, 2018

We will revert on it.

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Address: Srinagar, Jammu and Kashmir, 190001

How is it possible that my product has been delivered as i not recieved it. I know couriour boy has done wrong its my 2 nd complaint against him
Flipkart. Redmi note 5 pro
As i already mentioned in my previous complaint the couriour boy told me not to buy it because i know he at that time was going to cheat.
Its my humble request to take necessary action against him

Jun 1, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

DotZot Customer Care's response Dear Suhaib,

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely
Customer Service - DotZot

Mar 13, 2018

Hemant Soilya Patidar's response This is my 3rd complaint your company was not solved my problem

Verified Support

Mar 27, 2018

DotZot Customer Care's response Dear Hemant,

With the limited information which can be viewed in your email.

However, even if you require to return a product if it is delivered by us, we would require instructions from the shipper.

Therefore we request you to contact your shipper for further assistance.

Sincerely
Customer Service - DotZot

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H

Hemant Soilya Patidar

from Bhopal, Madhya Pradesh

Mar 19, 2018

I have ordered five london looks branded shirts. but the color of the shirts is totally different as i ordered. And the quality of the shirt is also very very cheap. so i want to return the product.
Name _Hemant soliya
Traking ID _.[protected]

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Address: Srinagar, Jammu and Kashmir, 190001

Dotzot couriour boy of srinagar kashmir.
As i recieve notification about my order it is out for delivery i call dot zot couriour boy for delivering it to my shop which is in lal chowk after that he called me back and told me your product is damaged not to buy it and flipkart always deliver wrong and damaged product to the customer. I was in doubt wheather to buy it or not. But after some time i receive another notification that your product has been delivered it was really a shockable moment for me at that time i just think that the couriour boy has done wrong with me it was really a sad moment. Please take necessary actiont against him

May 27, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Mar 02, 2018

Updated by suhaib parimoo Flipkart

Verified Support

Mar 02, 2018

DotZot Customer Care's response Dear Suhaib,

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely
Customer Service - DotZot

Verified Support

Mar 29, 2018

DotZot Customer Care's response Dear Raghav

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Sincerely
Customer Service - DotZot

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R

Raghav Chawla

from Noida, Uttar Pradesh

Mar 13, 2018

I ordered a prdct[protected]
Tracking its showing inacurate i didnt gt my parcel may ne ur courioir boy frauded it pls chk whom its delievered

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Address: Kalahandi, Odisha, 766001

Dear sir,
I have ordered computer peripherals from ebay, and they sent it to me via your courier service. The consignment was out for delivery yesterday, but i received no calls from delivery person, but after 3 hours the parcel tracking status was changed to delivered, but i didn't receive anything. Awb no.[protected]
Please help me.

Thank you

+1 photos

May 31, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

DotZot Customer Care's response Dear Samarendra

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely
Customer Service - DotZot

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eBay.in Customer Care

from Delhi, Delhi

Mar 5, 2018

Dear Samarendra Gouda,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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Address: Nashik, Maharashtra, 422101

Website: Dotzot

I order combo of 5 pure cotton shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. Return the product and refund money. My oid l[protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt. Please retune my money at1099rs only

Order no. Cin1363846

May 26, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

DotZot Customer Care's response Dear Rahulbhor

We wish to inform you that DotZot is the delivery partner for your order number CIN1363846 booked through Shipper SPARK INTERNATIONAL . However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper.

Therefore we request you to contact your shipper for further assistance.

Yours sincerely

Customer Service - DotZot

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C

cavikram

from Bengaluru, Karnataka

Mar 7, 2018

I havent received my order.Yesterday i received message that order has ben returned due to receiver not available.Though i was available yesterday and today still i have not received my parcel.

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Address: Bangalore Urban, Karnataka, 829127

Website: www.dotzot.in

Such a bad experience from dotzot. I bought a smartphone from flipkart on 19 feb, 2018 which i was to get on 27 feb, 2018 but i was to get early on 24 feb, 2018 as i tracked it online but to my amazement when i again checked online, it said "undelivered due to cid receiver requested delivery on another date" as i was at home the whole day and neither a call nor any message was notified to me in any manner. I don't know why but it was my first experience for me from dotzot & i already have started to hate them. Can somebody gimme any contact info. For dotzot so that i can get my parcel in person (I hate to say this)

+1 photos

May 31, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Feb 25, 2018

Updated by [email protected] Parcel Received Successfully from Agents.
The Parcel was in good & healthy shape.
Thank You

Verified Support

Feb 26, 2018

DotZot Customer Care's response Dear Customer,

We glad to hear.

Yours sincerely

Customer Service - DotZot

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N

[email protected]

from Dimapur, Assam

Feb 25, 2018

Parcel received successfully

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Address: 193201

Website: [email protected]

Respected sir
I have booked two consignments on ebay on 6th feb. 2018, the company dispatched both consignments via your courier service and from that day i am tracking, the status about the both has not been updated the status since 10th feb. 2018 as the expected date of delivery was today on 13th of feb. The airway bill numbers are as:
1.[protected]
2.[protected]
Both of them are to be dispatched on same address.
So i request your goodself to please enquire about the same.

Maroof nabi
91 [protected]
[protected]@gmail.com

May 25, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

DotZot Customer Care's response Dear Maroof,

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely

Customer Service - DotZot

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Address: 190011

I farhan having some parcels from flipkart with your company are always delayed in delivery in srinagar 190011.. Kindly look into the matter. Always they deliver the parcels qith same speed. I request your kind self to check the working of your employees at dotzot srinagar n delivery boys of your company so that we do not face such problems in future.

May 25, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2018

DotZot Customer Care's response Dear Farhanffw,

We request you to provide us the Airway bill number of the shipment to assist further.

Please note:- Due to heavy snowfall deliveries are affected in Srinagar.

Yours sincerely

Customer Service - DotZot
Ph No:[protected]

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Website: dotzot

I want to return my powerbank i recieved tht power bank on 12feb 2018 it was of poor qualit it gets charge very fast n gets down very fast too. Even that product was not fully provided because i was offered free 128gb memory card which was not in the packed but it was mentioned on the packet.
So i want to retun the power bank and want my money back.

May 26, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2018

DotZot Customer Care's response Dear Stanzin,

First of all you have not mentioned a valid Airway Bill Number.

However, even if you require to return a product if it is delivered by us, we would require instructions from the shipper.

Therefore we request you to contact your shipper for further assistance.

Yours sincerely

Customer Service - DotZot

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N

Nihar Halvadia

from Veraval, Gujarat

Feb 26, 2018

My product id is I[protected]
My product is not delivered to me yet.
My address is from Bhavnagar, gujarat and my product tracking deatial is showing that my product is gone to rajkot, gujarat for out for delivery.
So what I have to do?

mi power bank - Comment #3018109 - Image #0

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Website: DOTZOT

*worst service of dotzot people*worst service of dotzot people* *worst service of dotzot people* *rude behaviour and rude service* dont give orders to dotzot i have ordered a parcel from firstcry.com on 29th jan'2018 which has been shipped on 2nd jan'2018 via dotzot but yet not received. Dotzot courier boy called on 05 jan 2018 for delievery of the product but not given by today.

May 27, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

DotZot Customer Care's response Dear Svsnrkumar

Thank you for contacting DotZot Support Desk!

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely

Customer Service - DotZot

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Address: Araria, Bihar

Worst courier service my product was out for delivery on 4th february but they didn't deliver it till 9th and still i have to go to the dotzot courier office for my product otherwise they were going to return it and when i called to flipkart customer care they were always told me that the problem would be resolved and i ordered another item and they didn't deliver it too and i have to go again to dotzot courier office for that too

May 27, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

DotZot Customer Care's response Dear Srijan,

Thank you for contacting DotZot Support Desk!

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely

Customer Service - DotZot

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I order combo of 5 pure cotton shirts.. Quality of the product is so bad. And size of the product is not same which was i ordered.. Return the product and refund money. My order id is [protected]. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt. Please retune my money at1199rs only

+1 photos

Jun 11, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

DotZot Customer Care's response Dear Sandeep,

First of all you have not mentioned a Airway Bill Number.

However, even if you require to return a product if it is delivered by us, we would require instructions from the shipper.

Therefore we request you to contact your shipper for further assistance.

Sincerely,

Customer Service - DotZot

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Address: Thrissur, Kerala

Awb no:[protected]
Reference no:[protected]

The above mentioned courier was supposed to be delivered today. We received a message saying the delivery was attempted which is a wrong statement since we were available at the address the whole time and no such attempts were made. Also none of the dotzot people contacted us regarding the delivery. So there was no attempt made. When checking the tracking link for details, the reason for not delivering given was 'undelivered due to cid - receiver requested delivery on another date'. This is again a wrong statement since no one contacted the given number and such request wasn't made fot the courier to be delivered on another date.

This is unprofessional of dotzot not doing their job and making false statements and reports about it.

+2 photos

May 30, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

DotZot Customer Care's response Dear Oshin

Greetings from DotZot!

We wish to inform you that, the shipment airwaybill number[protected] has been delivered on[protected].

Thank you for choosing DotZot.

Yours sincerely

Customer Service - DotZot

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Iam umamahesh..
My contact num : 91-[protected]
I ordered one product on friday
I received my product with in a 10 days..
5 shirts worth of 1199.00/-
Product was too worest..
I cancelled my order.. Courier boy pickup their product return back.. I got a call from this num :[protected] he asked me paytm num (My paytm num :[protected]) and he told me your money will return back with in a 5 working days but till now i didn’t get my money back.
Please solve my problem

Reference id: [protected]
Order id: [protected]
Order date : 20/1/2017
Please reply back as early as possible

Jun 3, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

DotZot Customer Care's response Dear Umamahesh

We seen your complaint "DotZot — money return back". As per our process we do not pick up any return shipment without the specific instruction of the sender. Since the Dotzot airway number is not mentioned we are unable to check.

For any refund you will have to contact your shipper.

Yours sincerely

Customer Service - DotZot

DotZot Complaints & Reviews

File a complaint to DotZot

DotZot reviews & complaints page 14

ref & order id: 139594000021912

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receive wrong product

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delivery problem

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wrong status report product not delivered

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wrong details

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complaint about the delivery guy

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flipkart order delaying

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redmi note 5 pro

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redmi note 5 pro / sir I am complaining about your courier boy

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fake tracking details.

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quality and colour issue return product

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flipkart parcel

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complaining about delayed tracking and delivery of two parcels

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delayed delivery always n do not pick the call.

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mi power bank

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no delivery false statements

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worst courier service

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quality is not good

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`product not delivered - false reasons reported

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money return back

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