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Dr Batra's Complaints & Reviews

2.1
Updated: Jun 8, 2026
Complaints 817
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Dr Batra's reviews & complaints page 27

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M
MadhuKamnani
Jan 25, 2018
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 50047

Hello,
My son kamal kishore kamnani id[protected] have been to batra 's clinic in hyderabad (Gayathri arcade) from sept 217, 2016.
As promised he was said there will be hair growth after 6 months and hair fall stoppage after 2 months. I have not seen this happening. Every time we have asked they said we are changing the medicine and being treated but the result remains the same. The amt taken from us till date is 28000 rs approx. 14400+13500). I did speak about this on a call with your customer care. I have raised concern to them too.

Regards,
Madhu kamnani
Mar 2, 2018
Complaint marked as Resolved 
Dr Batra's customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2018
Dr Batra's Customer Care's response
Dear Madhu,

We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

Regards,
Patient Experience Team Dr Batra's™
Verified Support
Jan 30, 2018
Dr Batra's Customer Care's response
Dear Madhu,

We hope your issues has been resolved. We would be happy to see you back. For any further assistance you can write us to at [protected]@drbatras.com.

Regards,
Patient Experience Team Dr Batra's™
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    P
    pawank882
    from Bithur, Uttar Pradesh
    Jan 24, 2018
    Resolved
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    Resolved

    Address: Kanpur, Uttar Pradesh

    Respected sir
    I joined your 2 year plan for hair loss on 21.01.2018 at your kanpur clinic and was asked to make the entire payment in advance. But due to frequent need of travelling and other reasons it is highly improbable that i would be able take the treatment for such a long time and hence continuing with the plan is of no use. I have not taken any treatment yet so i would kindly request you to refund back the amount as it is not possible for me to take any treatment. I sent an email to your to your patient care but got no response.

    Patient name - pawan kumar
    Patient code[protected]
    Bill no.-knp/17-18/1441
    Email - [protected]@gmail.com
    Mar 26, 2018
    Complaint marked as Resolved 
    Dr Batra's customer support has been notified about the posted complaint.
    Verified Support
    Jan 25, 2018
    Dr Batra's Customer Care's response
    Dear Pawan,

    We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and revert you at the earliest.

    Regards,
    Patient Experience Team Dr Batra's™
    Verified Support
    Feb 19, 2018
    Dr Batra's Customer Care's response
    Dear Pawan,

    We hope your issues has been resolved. We would be happy to see you back. For any further assistance you can write us to at [protected]@drbatras.com.

    Regards,
    Patient Experience Team Dr Batra's™
    I'll pay 10500 on 4th Jan, I don't want treatment, I want refund it, when will you refund my money, its complete 20day how long I wait.
    Dr Batra's Customer Care's response, Jan 29, 2018
    Verified Support
    Dear Sir,

    We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

    Regards,
    Patient Experience Team Dr Batra's™
    Dr Batra's Customer Care's response, Feb 2, 2018
    Verified Support
    Dear Sir,

    We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

    Regards,
    Patient Experience Team Dr Batra's™
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      S
      sandeepkumar33
      from Lala, Assam
      Jan 12, 2018
      Resolved
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      Resolved

      Address: Gaya, Bihar, 823001
      Website: [email protected]

      Sir my name is sandip kumar age 28 belonging from gaya, bihar. Here in gaya i went to dr batras clinic where dr vivek mishra was attented me regarding hair fall he saide me that my all hair will we come within 6 to 7 months and i paid for
      22400 rps, but sir after 4month went there is not a single hair came on my skull.

      Please refund my amount so that i can take a treatment from other doctor.

      My patient code is :[protected]
      Email. Id:- [protected]@87gmail.com
      Mobile no:- [protected]
      Feb 12, 2018
      Complaint marked as Resolved 
      Dr Batra's customer support has been notified about the posted complaint.
      Verified Support
      Jan 12, 2018
      Dr Batra's Customer Care's response
      Dear Sandip,

      We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

      Regards,
      Patient Experience Team Dr Batra's™
      Jan 13, 2018
      Updated by sandeepkumar33
      Thanks sir but further i dont want any kind of assistment please deduct whatever medince i have been used in these four months and please refund my rest of the amount. I am waitting for positive response.
      Jan 16, 2018
      Updated by sandeepkumar33
      sir i am still waitting for your response .
      Jan 16, 2018
      Updated by sandeepkumar33
      Thanks sir but further i dont want any kind of assistment please deduct whatever medince i have been used in these four months and please refund my rest of the amount.
      name:-Sandeep kumar
      account no:- [protected]
      bank name:- punjab national bank.
      Please refund my rest amount.
      Feb 10, 2018
      Updated by sandeepkumar33
      sir i am still waitting for your response .
      Verified Support
      Feb 19, 2018
      Dr Batra's Customer Care's response
      Dear Sandip,

      We have resolved your concern. For any further assistance you can write us to at [protected]@drbatras.com.

      Regards,
      Patient Experience Team Dr Batra's™
      Apr 25, 2018
      Updated by sandeepkumar33
      sir i am still wating for my money but there is no response so please refund the money as i already writen complain again and again.My problem is still not sloved.please look into this matter.

      name:-Sandeep kumar
      account no:- [protected]
      bank name:- punjab national bank.
      Please refund my rest amount.
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        E
        eniksah
        Jan 5, 2018
        Resolved
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        Resolved

        Address: Faridabad, Haryana, 121001

        Hello,

        I have enrolled for hvt+ grow hair program in faridabad's dr. Batra clinic but after 3 months of treatment my hair fall became worse and staff is telling me that gro hair treatment can not given till the time hair fall gets stabilized.

        I need my refund for at least grow hair technology because i have not used it.

        My patient code is 987409
        My name is nikhil sahni and email id: nikhil. [protected]@live.com

        Thanks & regards,
        Nikhil sahni
        Mobile: [protected]
        Feb 24, 2018
        Complaint marked as Resolved 
        Dr Batra's customer support has been notified about the posted complaint.
        Verified Support
        Jan 05, 2018
        Dr Batra's Customer Care's response
        Dear Nikhil,

        We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

        Regards,
        Patient Experience Team Dr Batra's™
        Verified Support
        Jan 24, 2018
        Dr Batra's Customer Care's response
        Dear Nikhil,

        Our senior doctor Dr. Archana Verma has already spoken to you. We hope you are satisfied with your consultation. In case of any further assistance you can write us to at [protected]@drbatras.com

        Regards,
        Patient Experience Team Dr Batra's™
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          R
          ranjeetkaur7
          from Delhi, Delhi
          Jan 4, 2018
          Resolved
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          Address: New Delhi, Delhi, 110095

          Hi,
          myself Ranjeet Kaur from east delhi.. and writing mail for very unsatisfy service provided by Dr Batra

          In September when i was looking for a dermatologist for my mother skin dieseas kind of ring guard (Teenia) treatment.. through nett surg found Dr Batra.. so all sudden i called and fixed an appointment for laxmi nagar clinic.. where i went along with my mother for her treatment. doctor advise for 12 month treatment with aprx 15k bugs same day notice same diesease i am also facing doctor advised its just beginning to me..since doctor assured after start medicine it will not get increase... and advised 10k for my treatment...

          means 25k for my mother and myself..now to arrange 25k money was not easy for me hence doctor advise to take loan from Bajaj Finserv and can contiue for treatment..but no one has advise if we didnt get satisfy money can not be returnable...

          but after took month medicine we didnt get any relief even that diesease increasing everyday whole over the body.

          I request you to please refund my money i cant waste 2.5k every month for bajaj finserv loan which is deducting from my account.
          Feb 8, 2018
          Complaint marked as Resolved 
          Dr Batra's customer support has been notified about the posted complaint.
          Verified Support
          Jan 08, 2018
          Dr Batra's Customer Care's response
          Dear Ranjeet,

          We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

          Regards,
          Patient Experience Team Dr Batra's™
          Mar 01, 2018
          Updated by ranjeetkaur7
          we are two pateints names and detail are as below...

          Patient Name : Sarabjeet Kaur
          patient ID : 988170
          Branch : Delhi (Preet Vihar)

          Patient : Ranjeet Kaur
          Patient ID : 988175
          Branch : Delhi (Preet Vihar)
          Remove my number number from your list Dr.batras. If i continue to receive your message i won't be complaining online. It will be the police station.
          Dr Batra's Customer Care's response, Jan 25, 2018
          Verified Support
          Dear Sumit,

          We regret the inconvenience caused. Please message us your contact details or write to us at [email protected] and we will initiate the necessary action.

          Regards,
          Team Dr Batra’s™
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            M
            Madhu Arpan
            from Amroha, Uttar Pradesh
            Jan 4, 2018
            Resolved
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            Resolved

            Address: 243006

            I'm not satisfied from the treatment l am patient and i was taking treatment for my hair loss i live in bareilly and i am taking my treatment from dr barra civil lines bareilly i have taken 6 month plan and in 4 months starting my case study by dr ankur johri and next 2 months by dr nidhi so there is no positive results and my medicine was giving me without chemical or liquid drug it means only dry packet. But in last 1 month for convencing me they are giving me right medicine properly and saying to me you will pay next 6 month for better results. But i think i have not get the right treatment. So please give me a solution.
            Feb 10, 2018
            Complaint marked as Resolved 
            Dr Batra's customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2018
            Dr Batra's Customer Care's response
            Dear Madhu,

            We will do our best to resolve your issue. Request you to kindly share with us your patient ID so that we could assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Verified Support
            Jan 08, 2018
            Dr Batra's Customer Care's response
            Dear Madhu,

            We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Verified Support
            Jan 09, 2018
            Dr Batra's Customer Care's response
            Dear Madhu,

            Please share your Patient ID for us to assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Verified Support
            Jan 10, 2018
            Dr Batra's Customer Care's response
            Dear Madhu,

            We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

            Regards,
            Patient Experience Team Dr Batra's™ï»¿
            I have used Batra`s dandruff hair shampoo on 05th Nov.
            But I have not received any good result from dandruff shampoo.
            I used shampoo till now. But no good result found.

            Lot of dandruff in my head & also hair falls.

            So bad result of Dr. Batra`s treatment.

            My mob. number [protected] .

            Arnab Dutta
            Dr Batra's Customer Care's response, Jan 10, 2018
            Verified Support
            Dear Arnab,

            We are concerned to note your grievance. Thank you for sharing your contact number. We will look into your concern and assist you better.

            Regards,
            Patient Experience Team Dr Batra's™
            Dr Batra's Customer Care's response, Jan 11, 2018
            Verified Support
            Dear Arnab,

            The root cause of dandruff has to be treated with homeopathic medicines along with the use of dandruff shampoo. Shampoo only cleans the scalp and maintain your PH balance it cannot cure the root cause of forming dandruff. We advise you to visit our nearest branch, our doctors will analyse your case and develop a personalised line of treatment for you.

            Regards,
            Team Dr Batra's™
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              R
              Ravi Dhami
              from Delhi, Delhi
              Jan 1, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110092

              Hello sir
              My name is ravindra singh dhami.
              Patients code[protected].
              Im visit your clinic 10 nov.2017.
              And told my problem to dr. Neha.
              She told me half treatment process. She told treatment fee is 20000. But at the time discount here so you can pay only 17000. Thats it. After i pay 17000 she told me wait for the out side after that she told me how to process. And full fil my all detail. But at the and she again told me treatment process is 2 lavel. One is stop to hair loos and 2 one is regrow hair. And 2 nd payment is fee is 11000. After that i came to out side and wait dr medicine. But she told me there are only few thing provides and other thing you pay then by. Like siram and shampoo etc. This is not good way to told patients. So pleased my request is cancel my payment and reverts my mony asap. Last month im also mail here but no response your side. Im also payment last moth. But my request is my balance amount is refund me.
              Mar 22, 2018
              Complaint marked as Resolved 
              Dr Batra's customer support has been notified about the posted complaint.
              Verified Support
              Jan 02, 2018
              Dr Batra's Customer Care's response
              Dear Ravindra,

              We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Jan 05, 2018
              Updated by Ravi Dhami
              How much time u will take to resolved this problem I m already discussed this issue with your customer's care they said u have to visit at clinic and your problem is resolved.I m visited in clinic but no action will be taken by your side .
              Now you are again saying that you will consider the issue .
              I just want to say resolve this issue as soon as possible . because my nxt Payment is also raised and I don't want to pay it.last 24 hr you are response. And you say you are give best service.
              Jan 06, 2018
              Updated by Ravi Dhami
              Last 24 hr your side not respond. Its not good way to cheet patients. Im wait for your response .your side yesterday call morning o'clock but she told only hi Ravindra im call from dr batra. That's it. after that she cut the call. This the way of talking to patients.
              Jan 19, 2018
              Updated by Ravi Dhami
              Hello sir.
              Last week visit yours clinic and meet dr. Priyanka. And talk to the discussion she told me she talk to her senior person then she told me but after one week not respond her side .so please solved it my issue asap.
              Verified Support
              Jan 24, 2018
              Dr Batra's Customer Care's response
              Dear Ravindra,

              We are pleased to know that you are continuing the treatment. Hope our treatment brings utmost benefit to you. In case of any further assistance you can write us to at [protected]@drbatras.com

              Regards,
              Patient Experience Team Dr Batra's™
              Verified Support
              Feb 19, 2018
              Dr Batra's Customer Care's response
              Dear Ravindra,

              Our senior doctor from Mumbai Dr. Vaishali has done your VC. We hope you are satisfied with the consultation. In case of any further assistance you can write us to at [protected]@drbatras.com

              Regards,
              Patient Experience Team Dr Batra's™
              How much time u will take to resolved this problem I m already discussed this issue with your customer's care they said u have to visit at clinic and your problem is resolved.I m visited in clinic but no action will be taken by your side .
              Now you are again saying that you will consider the issue .
              I just want to say resolve this issue as soon as possible . because my nxt Payment is also raised and I don't want to pay it.
              I take medicine from batra for psoriasis since 2 years my patients code 854477 but from one year no any advantage but my starches increase batra takes advance payment for 3 years his doctor says they advise seniors doctor but no body came to see me
              Dr Batra's Customer Care's response, Jan 16, 2018
              Verified Support
              Dear Rajnish,

              We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

              Regards,
              Patient Experience Team Dr Batra's™
              Dr Batra's Customer Care's response, Feb 19, 2018
              Verified Support
              Dear Rajnish,

              We hope that you are happy with our doctor consultation. For any further assistance you can write us to at [email protected]

              Regards,
              Patient Experience Team Dr Batra's™
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                S
                Sachinrathi28
                from Ahmedabad, Gujarat
                Dec 31, 2017
                Resolved
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                Address: 110094

                Dear sir,

                My son, aarav rathi, is 4 yrs. Old and i started treatment of his atopic dermatitis at preet vihar centre in east delhi with patient id[protected] by 20/08/2017 and it is very very utter and shock that the medicine given to us was just sweet dry pills without any medicine extract/taste, is there any provision of checking pills? Bcz the pills are dry without any medicines extract and tasts sweet as already complained earlier, but no response.

                It is further informed that we r also taking allopathic treatment by govt. Doctor (Having all the copies of prescriptions) alongwith your treatment under the consultation of your doctor i. E. Dr. Tushar. I had also been fooled by the assurance of dr. Tushar that their treatment will stop allopathic medicines within one month but still both the treatments are going on simultaneously, since a period of more than 4 months have been elapsed.

                It is very sorry to say that there is no improvement in the condition of my son and its got worse whenever tried to stop allopathic treatment.

                Now by today i. E. 31.12.2017, i don't want to continue your homeopathic treatment. So you are requested to refund my full amount of money i. E. Rs. 16000/- at the earliest in the interest of mutual consent otherwise i have no option left to approach consumer form and it is also noted that i am having all the necessary documents of both the treatment alongwith other requied documentation.

                This should be taken as legal notice and is barred by limitation under the law.

                In anticipation of your early action please.

                Sachin rathi
                [protected]
                Feb 2, 2018
                Complaint marked as Resolved 
                Dr Batra's customer support has been notified about the posted complaint.
                Verified Support
                Jan 02, 2018
                Dr Batra's Customer Care's response
                Dear Sachin,

                We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                Regards,
                Patient Experience Team Dr Batra's™
                Jan 17, 2018
                Updated by Sachinrathi28
                How long will you take to give response????????????
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                  S
                  Sai Abhinav Sai
                  from Alampur, Telangana
                  Dec 29, 2017
                  Resolved
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                  Resolved

                  Address: Chittoor, Andhra Pradesh, 517503

                  Actually iam dr batras patient my was 836548. I am facing hair loss still 3 years. Iam taking treatment from 2 and half years i didn't get any better results from ur care. Actually i invested money on hair was nearly 40k, total money waste. Please take kindly necessary action immediately on me. Really it's total waste care my side. Atleast take any care on me please it's my request
                  Feb 25, 2018
                  Complaint marked as Resolved 
                  Dr Batra's customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 02, 2018
                  Dr Batra's Customer Care's response
                  Dear Sai,

                  We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

                  Regards,
                  Patient Experience Team Dr Batra's™
                  Verified Support
                  Jan 24, 2018
                  Dr Batra's Customer Care's response
                  Dear Sai,

                  We are pleased to know that you are continuing the treatment. Hope our treatment brings utmost benefit to you. In case of any further assistance you can write us to at [protected]@drbatras.com

                  Regards,
                  Patient Experience Team Dr Batra's™
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                    Romita23
                    from Delhi, Delhi
                    Dec 25, 2017
                    Resolved
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                    Resolved

                    Address: 110084
                    Website: www.Dr.Batra.co.in

                    In august'17 i was started my treatment from dr. Batra pritampura clinic regarding hair treatment but i am not getting any benefit and no growth in hair with your treatment else my hair fall draw in high quantity after start treatment. So i want cancellation my treatment. I am mail to pritampura clinic regarding this on dated 21st-dec-17 but no response found from that side. I am personally go their and tell us about cancellation of treatment and that time he says that you send me again mail on this and we will send this our ho for cancellation but still i am not getting any mail regarding this.

                    Yesterday i sent my one family member on that clinic to know about status. Their they said that it is not possible to cancellation of treatment which you getting from our clinic because of you sign on that paper in it mention the amt. Will be not refundable but at the starting of treatment no one said about this.

                    So kindly tell us what we do in it because of i am not getting any treatment from last 2 month in your clinic.

                    I request you kindly help in this.

                    Thanks,
                    Rohit
                    [protected]
                    Paitent id:- 972891
                    Jan 26, 2018
                    Complaint marked as Resolved 
                    Dr Batra's customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 26, 2017
                    Dr Batra's Customer Care's response
                    Dear Rohit,

                    We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                    Regards,
                    Patient Experience Team Dr Batra's™
                    Verified Support
                    Feb 21, 2018
                    Dr Batra's Customer Care's response
                    Dear Rohit,

                    We hope Dr. Sourav has spoken to you & have resolved your concerns. We are happy to know that you will continue your treatment. In case of any further assistance you can write us to at [protected]@drbatras.com

                    Regards,
                    Patient Experience Team Dr Batra's™
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                      Jitendra Dhingra
                      from Gurgaon, Haryana
                      Dec 19, 2017
                      Resolved
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                      Resolved

                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: [email protected]

                      I have been charged around 14k in april /may this year with a view of treatment of my diseases. First of all, doctor says it is treatable. I have continued the treatment 6 months, instead of treatment, my diseases increased and even doctor not able to treat the basic problem of itching. Your doctor also not confirmed any date of completion of treatment. Causing with the treatment, i have no option except to leave the treatment. Even, my weight got down, which was my prior indication before starting the treatment. I think it is an adda to collect money from the customer and to catch them into the net.. Nothing else... I want my money back... As i m not taking any treatment since october.. I also request you to explain properly to your customer in advance about all the side effect, treatment period.

                      Doctor - ms. Neelam tiwari
                      Clinic - sector 63, noida
                      Jan 19, 2018
                      Complaint marked as Resolved 
                      Dr Batra's customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 19, 2017
                      Dr Batra's Customer Care's response
                      Dear Jitender,

                      We are concerned to note your grievance. Thank you for sharing your contact number and clinic details. We will look into your concern and assist you better.

                      Regards,
                      Patient Experience Team Dr Batra's™
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                        S
                        from Bengaluru, Karnataka
                        Dec 18, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560075

                        Hello my name is shobhit gupta (Patient id : 941390)
                        I am taking treatment for hair loss from dr. Batra's clinic since feb 2017.
                        I have been given false promises and assurances that hair fall will decline and stop and treatment will give positive results. As of now it's 10 months but i don't notice any difference in my condition, instead hair fall has increased and situation has gone so worse that it's leading towards balding. I am regularly taking all the medicines and measures referred by the doctors there but there is no improvements.
                        Till now four doctors have gone through my case and each will start his/her own set of medicines and repeat the entire discussion, finally coming to a conclusion that we will transfer you to senior doctor as if i am some experimental set up for them to practice and come with random conclusions.
                        The worst part is that doctor will behave as if there medicine is causing any benefit (Which never did) and it's because of their medicine that hairs are not fully gone. They are not even ready to accept their fault.

                        I have paid nearly 18000 for one year treatment and i have not got even a slight improvement. Therefore i would like to have a full refund of my paid amount.

                        Shobhit gupta
                        Email : [protected]@gmail.com
                        Mob : +91 - [protected]
                        Jan 19, 2018
                        Complaint marked as Resolved 
                        Dr Batra's customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 19, 2017
                        Dr Batra's Customer Care's response
                        Dear Shobhit,

                        We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

                        Regards,
                        Patient Experience Team Dr Batra's™
                        Verified Support
                        Feb 21, 2018
                        Dr Batra's Customer Care's response
                        Dear Shobhit,

                        We hope that you are satisfied with the treatment provided. Please, adhere to the treatment for better results. Be assured you are treated with utmost care. For any further assistance you can write us to at [protected]@drbatras.com.

                        Regards,
                        Patient Experience Team Dr Batra's™
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                          P
                          pcjoshi0806
                          from Delhi, Delhi
                          Dec 17, 2017
                          Resolved
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                          Resolved

                          I am having itching problem, i had started i treatment from dr batra sambalpur odisha on 10/11/2017. As per doctor advice the course period is two years (24 months) and course fee taken from me rs 19900/ (Rupees nineteen thousand nine hundred) month. But after treatment of 1 month, the problem increased. I visited again 08/12/2017 to dr batra clinic branch and told about my problem to doctor. Her advice, i have to take some allopathic medicine to initially control. I am totally confused, demoralized and unsatisfied with the response of treatments and i told sorry doctor, i lost the faith on your treatments because the problem increased. So kindly return my balance money back after your one month charge.
                          I have send three time request mail for same to her and talked with dr batra costumer care representative mr uday thakur and send him mail twice. But not getting any response from him.

                          Please return my money

                          Prakash chandra joshi
                          Patient code:[protected]
                          M [protected]
                          Jan 18, 2018
                          Complaint marked as Resolved 
                          Dr Batra's customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 18, 2017
                          Dr Batra's Customer Care's response
                          Dear Prakash,

                          We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, we will look into your concern and revert you at the earliest.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Verified Support
                          Feb 21, 2018
                          Dr Batra's Customer Care's response
                          Dear Prakash,

                          We have resolved your concern. For any further assistance you can write us to at [protected]@drbatras.com.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Mar 16, 2018
                          Updated by pcjoshi0806
                          Dear Sir

                          Regrade to inform to you that my issue not resolved and you are saying it is resolve, non of your team discussed and informed me. Kindly see it and resolve immeideatly.
                          regards
                          P C Joshi
                          [protected]
                          Sir,
                          I am resubmitting my complaint ID[protected]REFUND OF THE FEES PAID BY ME) AS IHAVE AS i AM NOT AVAILING THEIR TREATMENT.Because it is yet to be resolved.I have not yet heard anything from Dr Batra's .Kindly look into the matter.I HAVE ALREADY SUBMITTED A DETAILED COMPLAINT VIDE ID 1774977 DATED 14TH NOV 2017.
                          Dr Batra's Customer Care's response, Dec 29, 2017
                          Verified Support
                          Dear Sir,

                          We have forwarded your complaint to the concerned team. Please be assured we will look into your concern and revert you at the earliest.

                          Regards,
                          Patient Experience Team Dr Batra's™
                          Dear Dr Batra's Customer Care Team

                          My self Prakash Chandra Joshi had registered a complain for return my money. I am very shocked when see the status of complain showing RESOLVED. This is wrong. My issue not resolved and no one talked about it. I don't know may be this is the working style of Dr Batra or individual clinic. But I feel they don't bother about any complain and costumer feeling.

                          My complains was as below:

                          I am having itching problem, i had started i treatment from dr batra sambalpur odisha on 10/11/2017. As per doctor advice the course period is two years (24 months) and course fee taken from me rs 19900/ (Rupees nineteen thousand nine hundred) month. But after treatment of 1 month, the problem increased. I visited again 08/12/2017 to dr batra clinic branch and told about my problem to doctor. Her advice, i have to take some allopathic medicine to initially control. I am totally confused, demoralized and unsatisfied with the response of treatments and i told sorry doctor, i lost the faith on your treatments because the problem increased. So kindly return my balance money back after your one month charge.
                          I have send three time request mail for same to her and talked with dr batra costumer care representative mr uday thakur and send him mail twice. But not getting any response from him.

                          Please return my money

                          Prakash chandra joshi
                          Patient code:[protected]

                          It was showing the issue resolve wich is very wrong. No one tald to me and return the money how it happend i dont know. this is the working style of Dr batra.
                          My Issue is still pending. Many time Dr Batra team given me assurance for resolve the issue and return my money but always they fail. They have closed once my complain without resolved and marked complain resolved.

                          I regrade to say that they are cheating again and again.
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                            P
                            Purba Panchbhai Pani
                            from Kolkata, West Bengal
                            Dec 16, 2017
                            Resolved
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                            Resolved

                            Address: Kamrup Metropolitan, Assam, 781037

                            Hello
                            I'd visited batra's clinic at guwahati for the fungal infection treatment of my son in the month of may. Dr jebin sultana started treatment. 6 months passed and his situation has worsened leading the infection to eczema all over the body!! I too was diagnosed with fungal infection by her in jul. 3 months later my situation worsened and u was itching all over and not able to sit also because of infection. Despite mentioning to her repeatedly she didn't help us improve.
                            I'd paid₹9, 500 for son and₹7, 500 for myself. Kindly give me my money back, which has totally gone wasted
                            Jan 22, 2018
                            Complaint marked as Resolved 
                            Dr Batra's customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 18, 2017
                            Dr Batra's Customer Care's response
                            Dear Purba,

                            We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                            Regards,
                            Patient Experience Team Dr Batra's™
                            Verified Support
                            Dec 20, 2017
                            Dr Batra's Customer Care's response
                            Dear Purba,

                            We have not received any update from your side. Awaiting for your patient ID so that we can look into your concern and assist you better.

                            Regards,
                            Patient Experience Team Dr Batra's™
                            Verified Support
                            Dec 21, 2017
                            Dr Batra's Customer Care's response
                            Dear Purba,

                            Please share your Patient ID and clinic details for us to assist you better.

                            Regards,
                            Patient Experience Team Dr Batra's™
                            Verified Support
                            Dec 22, 2017
                            Dr Batra's Customer Care's response
                            Dear Purba,

                            We have not received your contact details. For any further queries or concerns you can write to [protected]@drbatras.com, we would be happy to assist you.

                            Regards,
                            Patient Experience Team Dr Batra's™
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                              R
                              from Gwalior, Madhya Pradesh
                              Dec 10, 2017
                              Resolved
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                              Resolved

                              Address: Chandigarh, Chandigarh

                              [resolved] dr batra's — treatment for hands

                              2 reviews
                              Ra ranaprince7. [protected]@gmail.com on sep 28, 2017
                              Submit a complaint
                              I visited dr. Batra sec9 chandigarh on 14th aug 2017. There the doctor said that i am having hyperhidrosis problem and that is due to anxiety. Firstly i was made assurance that i have a serious problem and it has to be cured immediately.
                              Then they made me to pay ₹13500. After that they made me to consult the doctor
                              The doctor i consulted was dr. Bhavneet kaur and she was like completely ignorant to my problem. That was after i paid the money.
                              She was typing everything i was saying and i didnt find resolve to my problems. I was given medicine for a month and told to come back.
                              They told me that i have anxiety problem which was completely wrong. Medicines are not doing any effect as i dont suffer from any anxiety problem. They also said that this is a psychologic problem and dr. Batra is best at fixing this.
                              All fake promises and all lies.
                              Now, i need my refund. I have taken medicine for only a month and rest i haven't taken yet.
                              I called their costumer no and they are saying that they never refund.
                              And also said that costumers are coming for refund due to financial problems and thats not their fault.
                              I just need my money back after any deductions for a month medicine. I need money back for the medicines and the appointments which i have not taken yet.

                              Name - prince rana
                              Costumer id -977789
                              Jan 11, 2018
                              Complaint marked as Resolved 
                              Dr Batra's customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 11, 2017
                              Dr Batra's Customer Care's response
                              Dear Prince,

                              We are concerned to note your grievance. We have forwarded your complaint to the concerned team. Please be assured, we will look into your concern and revert you at the earliest.

                              Regards,
                              Patient Experience Team Dr Batra's™
                              Jun 26, 2018
                              Updated by [email protected]
                              Just refund me back my money after making any deductions for the medicines recieved.
                              Only once i have got an appointment and i am not at alll interested in your medicine.
                              You people fool your patients.
                              I just want the rightful amount of money
                              Call me anytime
                              [protected]
                              Feb 23, 2019
                              Updated by [email protected]
                              Fraud people
                              How the hell is the complaint marked as resolved when i haven't recieved even a single penny. & medicines recieved are also for 4-5 months only
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                                H
                                Himani Bhutani
                                from Noida, Uttar Pradesh
                                Nov 22, 2017
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                                Address: Karnal, Haryana, 132001
                                Website: Drbatras

                                I was charged 2500 on the name of package, you made a fraud by giving medicine without prescription, i want to you take your medicine back and return me the money that is 2250, if not i am complaining in consumer forum regarding the same.

                                Even the doctor name is wrong over the consultancy receipt, is it a business you guys are in, i just wanted to return the medicine and get my money back.

                                Hope you can understand and help.
                                Dr Batra's customer support has been notified about the posted complaint.
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                                  S
                                  Saif200
                                  from Delhi, Delhi
                                  Nov 17, 2017
                                  Resolved
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                                  Resolved

                                  My Patient id is 871417.

                                  Its been more than one month but Dr Batra is not solving my complaints.
                                  They only contacted me once, may b tat was just a Formality from there side.
                                  After tat, I repeatedly went to their Karol bagh Clinic(Delhi) but no one listen to my Complaint of Refund.

                                  I neeed solution.
                                  I dont know why Batra is spoiling their name.

                                  Waiting to get positive Response
                                  Dec 18, 2017
                                  Complaint marked as Resolved 
                                  Dr Batra's customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 17, 2017
                                  Dr Batra's Customer Care's response
                                  Dear Sir,

                                  We will do our best to resolve your issue. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Nov 25, 2017
                                  Sailesh j jain's response
                                  Saloni jain.
                                  Not happy on u r treatment kindly return they refund amount
                                  V r not happy on u r treatmen
                                  Kindly inform I refund they amount
                                  Dr Batra's Customer Care's response, Dec 6, 2017
                                  Verified Support
                                  Dear Sailesh,

                                  We are concerned to note your grievance. Please share with us the clinic details and patient ID so that we can look into your concern and assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Dr Batra's Customer Care's response, Dec 8, 2017
                                  Verified Support
                                  Dear Sailesh,

                                  We have not received your Patient ID. Awaiting for your patient ID so that we can look into your concern and assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Dr Batra's Customer Care's response, Dec 11, 2017
                                  Verified Support
                                  Dear Sailesh,

                                  Please share your Patient ID for us to assist you better.

                                  Regards,
                                  Patient Experience Team Dr Batra's™
                                  Dr Batra's Customer Care's response, Dec 12, 2017
                                  Verified Support
                                  Dear Sailesh,

                                  We have not received your contact details. For any further queries or concerns you can write to [email protected], we would be happy to assist you.

                                  Regards,
                                  Patient Experience Team Dr Batra's™ï»¿
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                                    S
                                    SHAURYA RATNA
                                    from Delhi, Delhi
                                    Nov 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500094
                                    Website: www.drbatras.com

                                    I am a patient at as rao nagar, hyderabad with the customer id of 960512. I had opted for a one year homeopathic medicines and treatment of hair loss by stm cell.
                                    I would like to point that i am highly dissatisfied with the kind of result that i am getting after the finish of this stem cell therapy and sessions. I started the medicines in june 2017 and the stem cell treatment after around 2 or 3 weeks of the same, but as per some people from dr. Batras also they say that it should have started after about the hair loss should have decreased a little or got under control and then only the stem cell to start as it prevents further loss and start new growth. As per the doctor and also as per my observation the hair loss has started decreasing right now and as per some doctors from dr. Batras itself, this would have been the optimum time for the start of the services of stem cell and they told me to pay for the service again and get it done as it would give me visible improvement in hair loss and will aid the same. I have already paid so much money and if customer satisfaction is not what you are aiming for then being the worst clinic i would never suggest anyone else to go to dr. Batras for any kind of treatement.
                                    Because of all this i had not seen any improved results after 5 or 6 sessions which i was promised on the same.

                                    Also i would like to make note that my doctors were frequently changed at this place, first being dr. Devi prasad and then some more two doctors from different clinics and then again a new doctor now has come. This is highly unethical service from a big brand like dr. Batras and i would like you people to take some actions for the same.
                                    I was also told during the sessions to come to different clinics as there was unavailability of the person to do the stem cell. As i am taking services from as rao nagar i would have liked all the things to be done and finished at the same clinic. If you people didn't have the capability to get the services done then should have told before taking the money for the same.

                                    I would request you to kindly take appropriate actions in compensating me for the same and read all the above things carefully and analyse the issue for the same.
                                    Dec 17, 2017
                                    Complaint marked as Resolved 
                                    Dr Batra's customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 16, 2017
                                    Dr Batra's Customer Care's response
                                    Dear Shaurya,

                                    We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                                    Regards,
                                    Patient Experience Team Dr Batra's™
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                                    4 other people found this review helpful
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                                      J
                                      Jawane
                                      from Kolhapur, Maharashtra
                                      Nov 14, 2017
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra
                                      Website: drbatra's.com

                                      On 23rd oct 2017, i took my wife to dr batra's health clinic at kalyan branch for the treatment of hair fall. After meeting the doctor, i was asked to take one year's course for which i paid rs.13500/- in advance towards the fees for entire year as per their policy by debit card and was given one month's medicine. However my wife discontinued taking those medicines after two days because she was feeling uncomfortable after taking those medicines. So we decided to discontinue their treatment and asked for the refund after deducting medicines and treatment charges for one month. But the doctors at said branch said that refund is not made as per their policy and hence my request (Verbal) for the refund was turned down. My contact # [protected] and email id is: [protected]@gmail.com
                                      Dec 16, 2017
                                      Complaint marked as Resolved 
                                      Dr Batra's customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 15, 2017
                                      Dr Batra's Customer Care's response
                                      Dear Sir,

                                      We are concerned to note your grievance. Thank you for sharing your Patient ID and clinic details. We will look into your concern and assist you better.

                                      Regards,
                                      Patient Experience Team Dr Batra's™
                                      Dear Sir,

                                      I would like to draw your kind attention.I inform you that my name is Anindra Chatterjee my patient id is - 976523, of your howrah clinic patient.Believe in you i had been interested for treatment in Dr. Batra and till now i have under treatment in near about 4 monthes but My hair condition has deteriorated more than ever before.
                                      Dr Batra's Customer Care's response, Nov 24, 2017
                                      Verified Support
                                      Dear Anindra,

                                      We are concerned to note your grievance. Please be assured, we are looking into your concern and will revert at the earliest.

                                      Regards,
                                      Patient Experience Team Dr Batra's™
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                                        D
                                        debadatta sahu
                                        from Gurgaon, Haryana
                                        Nov 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: Belgaum, Karnataka, 590006

                                        My id is 964570. I have been transferred from bangalore to belgaum. I requested to transfer my file from bangalore to belgaum. The same has been conveyed to customer care executive of bangalore[protected] n no of times.
                                        However, till date that has not happened.
                                        A poor customer service reflecting unprofessionalism.
                                        Please do your bit to transfer the file, which is a facile task
                                        Dec 22, 2017
                                        Complaint marked as Resolved 
                                        Dr Batra's customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 14, 2017
                                        Dr Batra's Customer Care's response
                                        Dear Debadatta,

                                        We are concerned to note your grievance. Thank you for sharing your Patient ID. We will look into your concern and assist you better.

                                        Regards,
                                        Patient Experience Team Dr Batra's™
                                        Verified Support
                                        Nov 21, 2017
                                        Dr Batra's Customer Care's response
                                        Dear Debadatta,

                                        Thank you for sharing. Your case has been transferred to Belgaum as per your convenience. You can visit our clinic and continue with your treatment. You can feel free to write us at [protected]@dr.batras.com

                                        Regards,
                                        Patient Experience Team Dr Batra's™
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