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Dream11 Fantasy Complaints & Reviews

2.4
Updated: Apr 19, 2025
Complaints 2771
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1244
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Dream11 Fantasy reviews & complaints page 42

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T
Tuhin Patra
Oct 13, 2020
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I am unable to verify my PAN card on Dream 11 as it says that it has already been taken. But I’ve never created any other account. They are now saying that they cannot help me in this issue. Please intervene as someone has impersonated my PAN and Dream 11 isn’t helping.
Aug 7, 2021
Complaint marked as Resolved 
Dream11 Fantasy customer support has been notified about the posted complaint.
Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
Tuhin Patra's [Complaint's author] reply, Oct 14, 2020
Dear Team,

I have already contacted your customer support team. They are saying that they will not be able to help me regarding this. My email Id is [email protected]. I have contacted your helpdesk through that ID.
Hey, if you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.
Tuhin Patra's [Complaint's author] reply, Oct 16, 2020
It’s 2201436
Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.
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    L
    Lone suhail
    Oct 13, 2020
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    Resolved

    Address: Jammu and Kashmir

    I have withdraw a cash of Rs 300 on 11 October 2020, but still the amount can't credited into my account .why
    Aug 7, 2021
    Complaint marked as Resolved 
    Dream11 Fantasy customer support has been notified about the posted complaint.
    Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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      D
      Dbz Nikhil Chaubey
      Oct 13, 2020
      Resolved
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      Resolved

      I withdrew 200rs on 9th October and today is 13th October (transaction I'd: UW2020101002581697514636) and my payment status is not processed and money is also not credited in my account. Please solve my issue as soon as possible.
      Aug 7, 2021
      Complaint marked as Resolved 
      Dream11 Fantasy customer support has been notified about the posted complaint.
      Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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        R
        Rahulpppppiii
        Oct 13, 2020
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        Address: Ravi colony Gali no.2 sehatpur faridabad

        My withdrew pending please fast withdrew my amount credited my account fast

        Register no. [protected]
        +1 photos
        Aug 7, 2021
        Complaint marked as Resolved 
        Dream11 Fantasy customer support has been notified about the posted complaint.
        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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          H
          Hk Dubey
          Oct 13, 2020
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          Resolved

          Address: gopalganj bihar

          Jab se ipl chalu huva hai ek bhi bar free entry ka offer nahi milta hai mpl hame 3 bar free 50rs free ticket diya lekin drem 11 ek baar bhi nahi
          Aug 7, 2021
          Complaint marked as Resolved 
          Dream11 Fantasy customer support has been notified about the posted complaint.
          Hey, free entries are given by your playing pattern on Dream11. We suggest you to keep playing, and we are sure you will get a free entry soon.
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            D
            Dunz
            Oct 12, 2020
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            I thought dream 11 is genuine, but I was shocked to see the point difference. Please check the attachment for clarity. Dream 11 is fixed. RCB vs KKR match 12 /10/2020. AB de Villers Is captain I got 153 POINTS. Where as others got 204 points Why the difference?
            +1 photos
            Oct 13, 2020
            Complaint marked as Resolved 
            Thanks
            Dream11 Fantasy customer support has been notified about the posted complaint.
            Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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              A
              Aman Khys
              Oct 12, 2020
              Resolved
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              Resolved

              I created 3 contests of 5 rupees at entry price with total participants number of 20, 28, 20. After the game started the contest was terminated due to some reasons(which they did not tell) and after that, they did not even refunded the money that was taken to create the contests(which would be 15 rupees in total).
              My account name is AMANKH941RS. It can be found that they deducted money for creating contest just do it get terminated and not being refunded.

              It is not about the 15 rupees that was lost, it is about their carelessness with their refunding system entirely.
              +3 photos
              Aug 8, 2021
              Complaint marked as Resolved 
              Dream11 Fantasy customer support has been notified about the posted complaint.
              Verified Support
              Oct 13, 2020
              Dream11 Fantasy Customer Care's response
              Hey, we'd like to get this checked for you. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                H
                Hesamuddin
                Oct 12, 2020
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                Address: Maharajganj

                I informed to you that my winning amount is deducted for FairPlay violation.
                I informe to you 9792 oscar profile is my friend’s profile he willing to play with me but you deduct my winnings Rs 226 of my profile Regented 11.
                Please refund my balance, this is not unfair play because he is my friend, some time he play his game with my mobile because of his mobile issues. I have no knowledge of PAN card is again submitting for him because he wants help but after submitting I read terms and condition.
                +1 photos
                Oct 12, 2020
                Complaint marked as Resolved 
                Please describe
                Dream11 Fantasy customer support has been notified about the posted complaint.
                Oct 12, 2020
                Updated by Hesamuddin
                He is not aware when match is started so he lose his winning.

                RR vs SRH
                October 11, 2020

                Oct 12, 2020
                Updated by Hesamuddin
                Please sir refund my winning
                Oct 13, 2020
                Updated by Hesamuddin
                Please tell me now how is my complaint resolve please briefly satisfy and what decisions you take send me emails or sms.
                How’s complain is solved? Explain?
                Verified Support
                Oct 13, 2020
                Dream11 Fantasy Customer Care's response
                Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                  A
                  Aghoriii 000
                  Oct 11, 2020
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                  I m unable to access my account from almost 1 month.
                  I m unable to use my balance.
                  +1 photos
                  Dream11 Fantasy customer support has been notified about the posted complaint.
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                    S
                    Santu7
                    Oct 11, 2020
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                    Resolved

                    Address: [email protected]

                    I was trying to upload the PAN for verification few months ago. However, eorrorneously I had entered wrong PAN detail.

                    Now when I am trying to correct the details by uploading the PAN for verification everytime an error is appearing in screen as " PAN ALREADY TAKEN"

                    Please look into the matter.
                    +1 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Dream11 Fantasy customer support has been notified about the posted complaint.
                    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                      M
                      Mayur Mordekar
                      Oct 11, 2020
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                      Resolved

                      Basketball game between KHI vs ZAL

                      points not awarded for D Booker and many more
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Dream11 Fantasy customer support has been notified about the posted complaint.
                      Hey, we have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.
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                        A
                        Ash1712
                        Oct 10, 2020
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                        Address: Unit No.1802, 18th Floor, Tower B, Peninsula Business Park, Off, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013

                        I took part in kings11 Punjab VS kolkata Knight riders match dated 10 October 2020. I made two teams for the same match. The contest in which I made the two teams had an entry fee of Rs 49/- per team. After the match was completed, my rank was #2783510 in one team. The contest details of the above mentioned match stated that Rs. 50/- would be the winnings for anyone who ranked between #[protected]. My rank was #2783510, which is clearly within the abovementioned slot. However the amount that I received was of only Rs. 34.07, which is Rs.15.93 less. It is shocking to receive such an amount which is not even mentioned in the contest details. While my other team had no issues and the winning was clearly reflected on my account, the winning of mere 34.07 seems unjustified. I want my Rs.15.93 at any cost. There has been a simar issue in the past as well and whenever I have tried to see redressal through their online help desk, there has just been delay. Kindly help me seek redressal here.
                        +2 photos
                        Dream11 Fantasy customer support has been notified about the posted complaint.
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                          S
                          Sandeep_sheoran999
                          Oct 10, 2020
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                          Address: 1901-A Naman Midtown, SB Marg, Elphinstone (W), Near Indiabulls Finance Centre, Mumbai, Maharashtra 400013

                          Players captain selection percentage change after start of match i have taken screen shot after start of match with four balls and after end of match they are totally different.
                          +3 photos
                          Dream11 Fantasy customer support has been notified about the posted complaint.
                          Oct 10, 2020
                          Updated by Sandeep_sheoran999
                          In all matches players status are changed according to points which players having more points there data will be changes
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                            M
                            Manthan02
                            Oct 10, 2020
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                            The money is deducted but I cannot recover my account another account with that email ID number I attach the transaction repit below
                            +1 photos
                            Dream11 Fantasy customer support has been notified about the posted complaint.
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                              P
                              Priyapri
                              Oct 10, 2020
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                              I joined a baseball contest for rs244 and the money got deducted. But it says not contest joined. ID Priya81. Please check
                              Dream11 Fantasy customer support has been notified about the posted complaint.
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                                NIShhh
                                Oct 10, 2020
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                                After submitting my paytm passbook also verification is not successful.
                                profile name : NISHANT 2001
                                Dream11 Fantasy customer support has been notified about the posted complaint.
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                                  Aabid0192
                                  Oct 10, 2020
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                                  Resolved

                                  I'm your a regular costumer and I want withdraw my money. And the application want bank account verify and I gave my detail but account is not verified from 3-4 days ago. Please my issue clear soon

                                  Thankyou
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Dream11 Fantasy customer support has been notified about the posted complaint.
                                  Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                    S
                                    slekhar
                                    Oct 9, 2020
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                                    Are you surely given the money to the claint .. every day i saw 20 cr contest on dream 11 .. really the winner get 1 cr money .. is it true .. so many people are want to know what exactly
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Dream11 Fantasy customer support has been notified about the posted complaint.
                                    Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.
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                                      SHUBHAM KANSARA
                                      Oct 9, 2020
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                                      I have a dream 11 account and i have to withdraw my winnings and they are saying to verify my bank account this time as earlier i have withdrew cash from this account.
                                      When i upload my bank statement they say digital wallet cannot be verified any details upload they say the same.
                                      I have contacted them and they have given me complaint ticket and will contact but its been a week and no one contacted.
                                      +1 photos
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Dream11 Fantasy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 11, 2020
                                      Dream11 Fantasy Customer Care's response
                                      Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.
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                                        Sumit ghadge
                                        Oct 9, 2020
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                                        Resolved

                                        I have submitted all documents but the bank account verification is still kept under review. Pan, mobile number and email are verified.
                                        Due to bank account not being verified, i am not able to withdraw winnings.
                                        If there is an issue let me know so I can give details or else verify and let me withdraw winnings.

                                        I have attached photos of the issue and my id.
                                        +1 photos
                                        Aug 11, 2021
                                        Complaint marked as Resolved 
                                        Dream11 Fantasy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 11, 2020
                                        Dream11 Fantasy Customer Care's response
                                        Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.
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