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Dream11 Fantasy Complaints & Reviews

dream11.com

2.4

Updated: Apr 19, 2025

Complaints 2772

Resolved

1244

Unresolved

1528

Good! Dream11 Fantasy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Dream11 Fantasy step up their efforts to fully resolve all complaints 👍

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I have win yesterday match of rs-5000 but amount not deposited in my account instead of wining amount entry fee refunded with remark of match abandoned..

Dream11 Fantasy customer support has been notified about the posted complaint.

Aug 09, 2020

Updated by Patil2244 If total wining amount not given, I will register complaint in consumer court..

Aug 14, 2020

Updated by Patil2244 what is status of complain??

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Aug 14, 2020

Verified Support

Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

Patil2244's [Complaint's author] reply, Aug 14, 2020

this is not the solution of my complain, why i can check other options if i registered complain on mail..
i want my wining money refund without any excuses..

P

Patil2244

Aug 24, 2020

Still not received any resolution..

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Address: Kuppam

Please delete my pan card details and bank account details in all dream 11 account s my mail id [protected]@gmail.com
[protected]@gmail.com

Dream11 Fantasy customer support has been notified about the posted complaint.

Aug 09, 2020

Updated by Tharun mouni Nothing

Aug 09, 2020

Updated by Tharun mouni No updates

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Aug 14, 2020

Verified Support

Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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Address: [email protected]

I submitted withdrawl request on 5th of august today it's is almost 7th of august... I have kept writing emails to this people (Dream11) they keep saying only one things kindly wait it will be processed and credited... Stop scamming people below i ll attach the screenshot of my withdrawl too and bank statement

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Aug 14, 2020

Verified Support

Hey, we don't want our users to feel this way. If you have written to our helpdesk, please share the query number so that our team can assist you further. Query number is a 6-7 digit number visible in the title of the acknowledgement email.

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Address: Dream11 fantasy site india

Not received TDS certificate after 4.5 month I have win 17 March and according dream11 time period 15June and 5th aug today but not received what's is a nonsense work and very bad customer service

Dream11 Fantasy customer support has been notified about the posted complaint.

Aug 05, 2020

Updated by kkt2015 3rd March to 5th April non received

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Aug 14, 2020

Verified Support

Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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An amount of rs 32/ deducted from my bank of baroda account but not reflecting in my dream 11 account

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Aug 4, 2020

Verified Support

Hey, please write to us from d11.co.in/AddBalance so that we can get this checked for you.

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Hi team

I submitted my pan no but it not verifying at all so i am unable to withdraw amount.

My mai id [protected]@gmail.com

Pan no anfpm3010n

It saying pan already taken but not able to next step so pls check and update.

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Address: Sakari Saraiya

Sir gl 1rank ke lane ke liye kitna paisa lete hai

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I will commit suscide if dream11 not solved my problem soon i m in very much stress beacuse huge amount of money blocked in dream11, which i need urgently, i m too much mentally disturbed from 3 days doing too much tweet on dream11 page too much emails but no solution, my mental state is totally un balance now if something happen to me dream11 will be responsible#

Email=ravi77. [protected]@gmail.com
Name=surender kumar

Dream11 Fantasy customer support has been notified about the posted complaint.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Jul 27, 2020

Verified Support

Hey, we don't want our users to feel this way. If you have raised a query on our Helpdesk, you would have received an acknowledgment email for the same. Please share the query number mentioned in the title of that email, so that we can assist you further.

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Address: Tamilnadu

Nba basketball match in today on going match in d. Booker point not add

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Aug 4, 2020

Verified Support

Hey, we have cross-checked with our sources and wish to inform you that the points awarded to the players have been updated accurately. For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you with a detailed explanation.

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After just sending a assurance message that we will contact you soon, no is responding to my message and they blocked a huge amount of money which i added from my account, and not won or earn from any contest
They are completely bad customer service i m getting very stressed because of them even suffering from mental stress, beacause of there way of dealing with customer if something gone happen to me dream11 will be responsible as they are harshing a loyal customer
Its already 2 days passed away i m waiting and after sending too much email from my side still no response from them
Email id=ravi77. [protected]@gmail.com
Name=surender kumar

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2020

Dream11 Fantasy Customer Care's response Hey, we don't want our users to feel this way. If you have raised a query on our Helpdesk, you would have received an acknowledgment email for the same. Please share the query number mentioned in the title of that email, so that we can assist you further.

Jul 27, 2020

Updated by Ravi Sangwan JATT Thank you so much dream11
My problem solved
Thanks for the best services
I really appreciate your services now
Thanks alot for making me relaxed and making me feel free from stress
I will use only your fantasy app forever your app is best one among all fantasy app

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R

Ravi Sangwan JATT

Jul 27, 2020

Thank you so much dream11
My problem solved
Thanks for the best services
I really appreciate your services now
Thanks alot for making me relaxed and making me feel free from stress
I will use only your fantasy app forever your app is best one among all fantasy app

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I m a very loyal member of dream11 and j always played with full loyality.
Suddenly they blocked my account and suspended and even after sending there required statement what they said me to send they are not replying now.
I played a public contest which is right as per there rules and i found same team
Of other person for that they suspended my account and blocked a huge amount of my money.
I am waiting for there response and replying too many times but now they are not replying very bad customer care support service by not replying and blocked my huge amount of money also

My email=ravi77. [protected]@gmail.com
My name=surender kumar

Aug 12, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2020

Dream11 Fantasy Customer Care's response Hey, we don't want our users to feel this way. If you have raised a query on our Helpdesk, you would have received an acknowledgment email for the same. Please share the query number mentioned in the title of that email, so that we can assist you further.

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Dream 11 suspended my account. I have requested dream 11 to restart my account. But they are not responding. Now i am unable to join any contest on dream 11. Please help me. I have attached screenshot of emails i have send with screenshot ofaccount suspended error.

Please respond dream 11.

Team name :- DAYSTAR CONQUERERS
Email id:- [protected]@gmail.com
Mob no:- [protected]
Please activate my account.

Aug 8, 2021

Complaint marked as Resolved

Dream11 Fantasy customer support has been notified about the posted complaint.

Jul 23, 2020

Updated by Daystar Still no response. Please activate my account dream 11.
Team name :- DAYSTAR CONQUERERS
Email id:- [protected]@gmail.com
Mob no :- [protected]

Jul 23, 2020

Updated by Daystar There's been 2 day's still my account is not activated.

Verified Support

Jul 25, 2020

Dream11 Fantasy Customer Care's response Hey, we see that our team has already replied to your email. Request you to respond to us on the same email in case of further queries, so that we can assist you accordingly.

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K

Kismis Rathore

Sep 12, 2021

My account has been suspended now dream 11 not responding my mails.
Ragistred number [protected]

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I invited my friend to dream 11... Even the played the league n won too... But i didn't received the bonus cash. My mail id [protected]@gmail.com... Today i invited my friend and he got the bonus but i didn't recieved any cash bonus. Actually i invited two of my friends but one freind's bonus is showing but another friend's invited account is not showing in my invited list... Hope u will do the needful... N provide with me my bonus cash... U guys provide too much attention on advertising the inviting the friend... But my complaints will discourage the other dream 11 player from inviting friend.

Dream11 Fantasy customer support has been notified about the posted complaint.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Jul 21, 2020

Verified Support

Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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I invited my friend to dream 11... Even played the league & won too... But i didn't received the bonus cash. My mail id [protected]@gmail.com... Today i invited my friend & he got bonus but i didn't received any cash bonus, hope u will do the needful... N provide with me my bonus cash... U guys provide too much attention on advertising the inviting the friend... But my complaints will discourage the other dream 11 player from inviting friend.

Dream11 Fantasy customer support has been notified about the posted complaint.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Jul 25, 2020

Verified Support

Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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Transaction i'd uw2020071311225536867730.
I have instant withdrawal option on my account. I made a withdrawal of rs1000 on 13/07/2020 at 4:39 pm. But the amount is credited in my account till now. Call me as soon as possible my no. [protected]

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Jul 25, 2020

Verified Support

Hey, we'd like to look into this. Please write to us from d11.co.in/Withdrawal so that we can get this checked for you.

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Address: Bareilly Uttar Pradesh India

Sir, my name is satendra pal pan card number is carpp6324b dob sir my pan card any thief person upload any id therefore sir i am play many id but winning money no withdrawal sir please my pan card id and mobile number give me please sir thank you.

Dream11 Fantasy customer support has been notified about the posted complaint.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Jul 25, 2020

Verified Support

Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.

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Address: V bkivjbm jbvhkn jhikv

Xbox hgnkb vjnnvj nhhb hgnkb vgvbj vgh

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My 3100 debit my wall balance fairplay violence

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Jul 25, 2020

Verified Support

Hey, we'd like to get your query addressed. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom. We'll be happy to assist you.

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Address: HULSOOR(K)

My dream11 account me pan card use nahi ho raha hai sir kaisa hai ye app paise withdraw nahi horahe hai

Dream11 Fantasy customer support has been notified about the posted complaint.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Jul 25, 2020

Verified Support

Hey, we'd like to look into this. Kindly visit d11.co.in/HelpCenter and click on the 'Contact Us' button at the bottom, so that we can take this ahead and update you at the earliest.

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Address: Dream 11 fantasy Mumbai

Sir, uva premier league t20 date 29/06/2020 mu v/s bse match tha jisme maine rs3850 ki entry liya tha 10000 winner raha mughe paise nhi diya gya.

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Dream11 Fantasy Customer Care

from Mumbai, Maharashtra

Jul 25, 2020

Verified Support

Hey, due to insufficient information from our sources on MU vs BSE UVA T20 match, we could not accurately calculate the Fantasy Points. Due to this, we had cancelled all contests for these match and refunded the entry fees (if any). For more queries kindly write to us from d11.co.in/HelpCenter so our team can help you and assist futher.

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