DTDC Courier & Cargo Complaints & Reviews

We used your franchise/outlet at BSNL centre at the garia (near Hindusthan Mod) on the 16th of jan 2016. We sent a letter (consignment no. K[protected] to hyderabad, hi TEC city. They charged Rs 120 which is far more than the other DTDC outlets are charging for the same location, on top of it they refused to give us a reciept and promising an sms notification instead. We recieved no such sms today so my 75 year old stroke patient father had to go to the out let again! When my father said he shouldve recieved a reciept the previous day itself which wouldve saved him another trip, he was autrociously asked not to ever use their outlet again if he cant bear with their way of work. This perticular outlet has always done that. Not only are they overcharging every time but they are atrociously rude always. The result is in our area people avoid using DTDC alltogether. Hope this centre gets a quality check as it is ruining DTDC image. Parama Dasgupta d.[protected]@gmail.com

One of our supplier booked one Parcel against Docket no. D25284737 as on 11/01/2016. which was supposed to delivered on 13/012015. And the Status is also showing said parcel laying in Neemrana Branch from 12/01/2016. from that day i am trying to call to branch but No Body responding properly. when they pick the Ph. get answer, we wait we have to check but after no response. from last 6 days i am trying to contact but the person is not responding. It's not about only us, even all the Customer in Surrounding of Neemrana, all are very un happy of DTDC courier.

I had to receive a parcel last Thursday n still not received. The customer service sucks, that's the least I can say. No proper details available n every time I call they say misroute. I'm the receiver n they want me to give sender I'd. Do u people even train these fools. They shout on ppl who call. For a week now I've been calling and talking to ppl who have no sense of time n they ask me to check with another centre n I've been pushed around. I need a reply asap.

A contract paper was sent on[protected] under express delivery and was supposed to be delivered in two days. it has been a week and it is yet to be delivered. What is the use of absconding money in name of express delivery when normal delivery takes lesser time by your courier service? Hopeless service. Atleast have the decency to refund the money!

Consignment number X15557635 Receiver's address: A/39, Shilpakanan Hsg Prj, Phase 2, Bidhannagar, Durgapur-06 Package contains: a gift item bought from archiesonline.com The due date was yesterday and I still not received my product. It reached from Delhi to kolkata in 5 hours but it is taking 2 days to come from kolkata to Durgapur which is just 3 hour journey by road! This is ridiculous and today is the occasion where I was to gift it to somebody. Shall I give it to that person after the occasion is ove, after the birthday? Kindly look into the matter as I want it to be delivered today positively. It is urgent.

Dear sir I m sorry to inform that i had send so many packet through your TAPASYA SERVICES but 03 packets from them retutned back to me saying address is incomplet while the mobile no was mensioned on the top but no body tried to deliver the same.on packet returned to me that we r not having service for that place then why u have taken the payment for this.the tracking nos are as below Z78708064 Z78708054 Z78708058 i think its not fare umesh garg 219 sanjaymarg patelnagar mzn [protected]

My POD No - 4779362, Pouch No -3917943 couriered on dated -14.12.2015 was to be shipped from Mumbai to Kolkata. The courier service centre from where we had sent the item says that the items have been lost. Yet I have not received the item. Can you please enquire regarding the same and let me know. The fact is that we opt for a reliable company as yours because we trust your service. I hope my items have not been misplaced. Please let me know about its whereabouts as soon as possible.

I have booked a parcel at DTDC branch bali nagar on 29th december, 2015. It reached the malviya bagar khiki extension branch on 30th december, 2015.on 7th january i visited malviya nagar khirki extension branch and the branch manager showed me CCTV footage, i clearly saw my packet in the manifiest .from then the manager is blaming the document to be misplaced by other branch and that branch manger is denying that he havnot got any parcel . Kindly take strict action against these guys They are thiefs, stole valuable things of customers My parcel was packed in secured packet Document no is Z80213055 Thief and corrupted branch manager bijendar ph no +[protected]

I booked a parcel from bangalore to howrah consignment no b23537497 but it reached at guwahati. I wrote correct address, name pincode didn't u check frist when u send

Z[protected]I have booked a courier from Srinagar, Uttarakhand to Mankachar, Assam on 8th Jan 2016. And from 11th Jan, it has been showing its location in Guwahati. So please confirm when will the courier will reach the destination. Its Urgent.

My consignment no.C69610793 from Chennai given on 9th January telling that Wil be delivered by 12 th January.but still not being delivered telling your parcel is with delivery boy.he's not yet delivered even after 3 days...customer care not responding

Dear sir,
What the hell service you providing?? Why can't you shut your service?? Is it you are waiting for that we have to file pil in sc to shut this courier service agency or throw it out from india??? None of your customer care number working ( all india dtdc customer care number: (Std code[protected]
Dtdc courier customer care number :[protected],[protected].. Whenever any parcel comes through dtdc i know either it will be returned or i have to go and collect it personally why?? Is it you are not paid properly?? Do get information regarding courier name: dtdcairway bill details: b29377607 & z75943098 and tell me what happens with full details, especially what going on in chamrajpet branch bangalore and there delivery boy ([protected]) else i will damn filing pil suit against your company. At last make your damn any customer care number active and display same on your website.

My consingment number Z75943098 has been sent back without any informantion and without any notice. What the hell crap service is this . Iam really frustrated with this service of dtdc(chamrajpet branch) crappy delivery never ever any parcel from dtdc has been shipped and delivered properly on top of that the delivery boys are so rude when called iam going to lodge complaint regarding this in consumer forum for sure the number iam also attaching of that delivery boy [protected]. None of the your zone contact number is working or if working no one from your damn office workers ever recieve the call.

I have sent the packet from new Delhi to Varanasi on[protected].but packet not received yet and after tracking it is found out that packet lost by courier company

DTDC Courier - Worst Courier Company. A company that can't be trusted and relied. When dispatching they promise that it will be delivered in 2 days as it was urgent (paid good amount); but it was not delivered. Call them 4 times (Bangalore customer care) dint pick up the call; on my 5th attempt they pick up the call. They said it will be delivered after 2 days, that is, all together 5 days. That consignment is a 'Certificate', ...very Urgent for Job related work.

There are no any notification after 8th january.Why not updated regularlly My tracking no.isM30095907.please update the status as soon as possible and reply me.

I was expecting a very important letter from my office and when I checked with them they told me that they had couriered through DTDC, several days ago. When I checked with the courier company they informed me that the packet had been delivered, but he gave me DTDC, Dilshad Colony's number, handled by two Savita and Deepak. On calling them they rudely said that they can't put their 'whole force' into delivering one packet. When I insisted on having my letter delivered these guys handed over my important documents to some random guy and left. I mean it's heights of irresponsibility. Why would one use a courier service if the letters are delivered even later than those delivered by general posts and that too to just anyone? Particularly this branch has annoyed to the point that I can't let go off the matter this easily. This DTDC branch (Dilshad Colony) requires a lot of monitoring and a strict action should be taken against those two particular employee.

Dear sir i have send one parcel from Kottayam to nagercoil through DDTC courier service . Trackind ID : R20489281 . on 9/1/2016 . Till the date i haven't receive my parcel (5 days gone) and there is no response from DTDC side. In internet they displayed some contact numbers all are fake . I cannot contact them. It is very important parcel

Hi, I have dispatched 1 handset Moto G worth 13000 on 5 jan 2016 from Noida sec 3 to Allahabad with consignment Z74967571. When i went dtdc office they are not taking any responsibility and saying you Mobile was not dispatched.

Dear DTDC, I have lost my mobile phone rs. 18000 thousand through your courier service. I have sent this packet on 8 Jan 2016 from Gurgaon near bus stand brach to patran. But receiver found compltly vacent box and EMI papers also lost. Please help me to search my mobile. It was worst experience with your courier service. Please contact me through [protected].