DTDC Courier & Cargo Complaints & Reviews

I was expecting a delivery sent from ASANSOL to PUNE with the consignment number of D24209008. It was sent from Asansol @30/11/2015. The address there provided was my office address and it was supposed to reach my office. They gave us a time gap of arnd 5-7 days for the product being delivered.Instead there was a phone call from someone from DTDC Pune at around Saturday dated 12/12/2015 which is a non-working day. They told me that since its a holiday so they are unable to deliver it to us and asked me to rather collect the product from there warehouse which I denied and asked them to rather send it to my office address on the very next Monday(Working Day) dated 14/12/2015. They agreed to my point but later when I was going to track the product the status was showing Item is returning as it was denied.When I contacted them they said that since they have a reputed name in the market so they return unattended things.They gave us a time gap of arnd 5-7 days for the product being delivered but it took around 12days for just a phone call and that also letting me know to pick up the item from the local warehouse.The item was sent on a urgent basis and was also sent from my family.

Hi, I have availed expresses service of DTDC, but the package is being delayed and its clear that DTDC doesn't have express services on ground. This is the second time I am facing this issue with them and this is cheating with the customers by charging extra for a service when DTDC actually doesn't have it. I tried(many times) calling there customer service care but no one attended the call. Even the complaint feedback form doesn't submit on their site. This time my package is to be delivered to Visakhapatnam and its already delayed by 2 days. No sense in going for DTDC courier again. I request for refund of extra charge I paid for express service. Date of Incident: 16 Dec 2015 Package Dispatched on 12 Dec 2015 From Ghazibad( 201014) To Visakhapatnam(530005) Consignment no: V25930366

A courier has been dispatched via DTDC with tracking No. Z73585841 on Monday i.e 7 Dec 2015 and supposed to be delivered to pune. But till date I haven't received the same. Online status is Attempted at Wed, Dec, 09, 2015 12:00 AM. Are they serious? Who delivers at 12 in night. When I checked status via the courier person, he is saying that the consignee has been shifted and courier is coming back. I am staying here since 5 years, also the courier person should have called me if this is the issue. This is not acceptable that my courier is returned without any enquiry. That was an urgent courier that's why chosen DTDC service but due to their negligence and carelessness it has been delayed to 1.5 week and don't know how many more days to go. After all this, DTDC pune with number [protected] confirmed on Saturday that I will get courier within 2 days. Now yamunagar courier is saying it has been returned to yamunanagar. On what basis they are running their business. 1. Firstly they have returned my courier with wrong reason and without any enquiry. 2. Secondly, it being said that I will receive courier in 2 days 3. Thirdly, when I am waiting for 2 days, it has been confirmed that courier has been returned to yamunanagar. After this I got a reply on email from "[protected]@dtdc.com" the s/ment has reached the booking origin kindly get into contact with booking origin for rebooking of the s/ment and getting this connected to pune again. Again I got a reply from "yamunanagar_jagadharird.[protected]@fr.dtdc.com "THIS PACKET TODAY RCVD IN YAMUNA NAGAR BRANCH. I WILL REDESPATCH THIS PACKET FOR PUNE AGAINST AWB NO.- Z73602127. IT WILL RCVD VERY SOON IN PUNE OFFICE. Now I again checked online status of new consignment number which is displayed as "Z73602127, IN TRANSIT, Wed, Dec, 16, 2015 09:06 PM, CHANDIGARH". Are they nuts. It is just 10.43 AM of 16 Dec and status have been updated for 9.06 PM. Seriously???? How one can update status for future? I don't have any status update yet for my courier.

Dear Concern, I have send a very urgent doctors prescription from Karnal to Kishanganj through DTDC on 8th of December. The currier has come Purnea (Nearby Kishanganj) on 12th of December but still the shipment not delivered which is most urgently required. Kindly help

I have sent Parcel via DTDC Courier from Sawantwadi to Banglore on 01-12-15 bearing cosignment number P34408060 but uptill now it has not been delivered to the receiver. I have raised complaint to DTDC bearing complaint no. 01235556. but there is no action has been taken by DTDC. So kindly help me in the matter.

Hi, I have sent a courier via DTDC with Consignment No : B26870126 on November 7th, 2015 from DTDC Courier, 4th Main Rd, BEML Layout, Brookefield, Bengaluru, Karnataka 560066 (Contact no : [protected] /[protected]. It was to be delivered to Bhilai, Chhattisgarh. I was assured that the package would reach within a week's time and not yet delivered. Through the tracking facility from the DTDC website I could see on November 10th, 2015 it was dispatched from Mumbai. And now the tracking site is not working at all. Each time I tried to track with the DTDC person over phone or by visiting the centre they assured it would reach in few days. But at last, they made a statement the package is lost and asking me to raise a complaint on '[protected]@dtdc.com'.As suggested, I sent an email complaint on Dec 10th and didn't receive any reply till now. I asked the booking Branch person to refund the package amount and courier charges, he said its not possible. I kindly request you to do the needful to get my compensation amount I spend on the sweets and the courier charges and the harassment that I faced while approaching the DTDC courier service personnel. Thank you!!

This email is in regard the harassment i am facing with DTDC courier against doc num z7056474 i ordered to delieiver a sweet box on Nov 26, 2015. through:- Vijay communication*, *RZ-62S, vashist Park west sagar pur* bus stand Police station. i was 100 % assured that it will be delivered Which is yet not delivered and in return on Dec 4 i received an information through Hoshiar pur that we can not deliever so ask your relative to collect your box from their office which is not at all acceptable. in return when i filed an email complaint on dec 7 i received response Dear Sir / Madam "on give below details address belong to Non serviceable are. Its belongs to village area. so we are unable to delivery this shipment at village area. If you want refund your amount and also courier charges so please contact to booking branch. They are pay for that." now i want you to help me out and i want an compensation of my sweet box which must have been ruined and the mental harrasment which i faced from past during contacting your company

Doc No. D25143539 dated[protected] dispached from Mumbai by Mrs Patel Enterprises not yet rrecived. Your office at ranchi is reporting that you will recived tommoro for last seven days most of time they do not pickup the phone. Mithlesh D&D, Ranchi [protected]

HI, My document number is M28424418, that was book on Wednesday from Jabalpur, k.t. road, Mob no [protected], to Bengaluru, till today I can't got it, this is very bad experience with you, when I track the document today that is same update shows from Friday. I badly required my document urgently. please sent it fast to me as soon as possible. Anurag [protected]

This is regarding the AWB Z73738429 which was submitted at DTDC Gurgaon on 9th Nov 2015 at around 10:15 am. It was to be delivered to Jaipur on 13th Nov 2015 as told to us. Unfortunately it has not been delivered yet and we haven't received any call either. It's already more than a month now. We had words with Ashish, franchisee owner of DTDC where shipment was booked and Prashant from Operations team on 17th Nov 2015 and both of them committed that the shipment will be delivered next day in any case. But still I do not see any results. The shipment contained Bhai Dooj teeka which happened to be on 13th Nov 2015. Due to non delivery of shipment, our sentiments have been deeply hurt. Request you to look into the issue and take appropriate actions on urgent basis.

My courier number H63151066 my brother sent sim card from ap to bangalore on 01-12-15 till now i did not recived that i call so many times to the numbers [protected] and [protected] they even did not pick the calls what is the status of my courier at least sent to return address

A parcel containing some cosmetics and packed food was sent by surface courier from Kolkata to Tirupur on 20th Nov( Consignment number D[protected]. On Dec 8th the local DTDC (lakemarket, Kolkata) calls me and says that parcel was returned due to wrong address. The address was my home address in Tirupur.( so it was not wrong as multiple international and national mails have been sent in the past. Anyways when I went to take my parcel back, the I found the package is damaged. On asking, the DTDC agent could not give me a satisfactory answer. So the complain is for damaging the courier goods.

I had sent a mobile to New Delhi on 04th of November and it has been more than a month since the parcel was sent. The package wasn't delivered nor returned to me. The package is missing. Consignment number C62437271. I want the money that the mobile costs. Where should I file the complaint? What's the procedure?

Your dtdc people are very very bad treat to customer. My consig no is D24077126. Visakhapatnam to Delhi. Yessturday ur person has told this ll be delivered on today till 11pm.not yet recd and they said agin today it will be deleved on monday and i needed very much urgent vizag dtdc person always giving wrong commitment. Pls take on high priority on this.

I send a parcle davanagere to Hydrabad.the parcle could not reach in time.the hydrabad branch cannot take responsibility and when i call them they give irresponsible answers

Hi Team, Greetings ! Today I need to drop a courier for my urgency.. I stepped in to the DTDC Courier center located at Kalewadi Main Rd, Hanuman Nagar, Sambhaji Nagar, Thergaon, Pimpri-Chinchwad, Maharashtra 411017, India Ph: +[protected]. I asked him . I need to drop courier to Kurnool, Andhra Pradesh, how much is the charge ? He replied 125 Rupees but he will charge me for 100 Rupees.. Sounds strange !! I questioned him, Using the same DTDC, My dad had couriered me for 60 rupees - 4 days back, now you charging me for 125 rupees ( Double rate ) .. May i know what the reason behind it ? Myself seen certain plans listed there ... which is his duty to show me .. and look Even I asked Rs 125 that is for Rest of India, How the price come down to 100 Suddenly ? He replied in Hindi .. " 40 rupees ke lia dimak kya chat rahey hoo.. ? ".. ( Actually it is not at all expected.. ) I said can you just answer me .. He rudely said to Get out of my Office .. Verna Mahenga Padegaa ... That the main reason I pick his image and courier book delivers to him.. Which is intolerable, please do take needful action about him... I dont know, what he thinks of himself, a cheap mentality person..WHO IS HE ??? Now, My question to you .. How much is the charge for South Zonal states ( Andhra Pradesh ) ? May i know How the rates varying state to state ? Even he not aware of what he being asked ?, what is expected from him ?, Rude with Customers ? Unable to discharge his duties properly ..What far you bearing this manner-less guy ? Even educated people are making fools like this ... Just think about the position of illiterates.. what sort of business that he doing there by keeping Name : DTDC .. showing something and charging something else. why it cant be computerized ? " Is this way you behave with customers ? " " I went there by seeing Brand Name DTDC not by seeing his humongous-fame . I feel skeptical, how you hired manner-less, ruthless, Mediocre people like this.. ( Please find attached the face of irrespective guy ) " Could you develop a computerized system for weight and for corresponding money rather lying on these manual entries ( which is not expected ) !! you are making business because of trust from public.. Please don't spoil it ..Don't loose your customers just for the sake of irrespective and Irresponsible guys like him.

I have sent a packet from HDFC Bank, Lakadikapul branch, Hyderabad to our Mumbai office . Till date it has not been received . The packet has been sent on 08/12/2015 with POD number H50055603 . Please check and inform details to my email ID - rajesh.[protected]@hdfcbank.com

Sending date:02.12.2015 Sent from KOLKATA Actually the courier was sent from Kolkata on 02.12.2015.But still the courier was not delivered.And we are unable to track the courier. So i request you to take necessary steps and look into the issue so that i receive my courier at the earliest.

Dear sir, I have sent a courier containing Rs 5 Lac of fixed deposit receipt in original to Jai prakash associate sector 128 Noida from sector 10 panchkula, haryana, consignment no is Z72773105 dt 2/12/2015 . i have talked to shri ranjeet at ph no [protected] of branch manager shri hira noida they have recd the pkt but not delivered

I had sent a courier from hi-teach city, Hyderabad to Gurgaon sector 48 by consignment number H49801940, on 4th December 2015 and till today 11/12/2015 is showing transit on web tracking, and both cities customer care call center is not receiving a call, the number are[protected] and[protected], after lot of struggle i get connected by phone and they provided a number of Mr. Vindash ([protected]), when i called he is very lazy to reply and taking as if i am asking for a charity from him and later he given another number [protected], on this number a lady is so aggressive and angry as if i did a crime to send courier by DTDC. Finally without any conclusion I am praying god to reach my courier on destination ASAP. They don't have any important for the person who is sending courier by them, even though they are charging very high for a simple courier