DTDC Courier & Cargo Complaints & Reviews

I had a courier to sent by rewards360 which was shipped on Nov 10, 2015. It was not delivered to my place till date. I received two call from your executives asking for the delivery of the product. How stupid is that?, i should be the one asking that question. Moreover, your customer service number does not work. My tracking number and reference number :- Tracking No.: D26243868 Reference No.: PB2297263 Deliver the product as soon as possible or i will have to take sever actions against DTDC.

This is amazon order order #[protected] yesterday was the delivery date ...It was showing out for delivery...And it has not delivered to me...So today i had visited their branch of worli century branch... They had take their time...They had told me to wait...Almost they had taken half an hour time...And the person who was incahrge of their branch...He was communicating with mobile to other person...Just doing timepass over there... Then he had told me after half an hour...Plz provide u r tracking number then i had provided him the tracking number #: h49916715 then he replied me ...Humare pass nahi hai aapka courier...Us branch mein jau...Udhar gaya hai...Kal hamare pass tha kal hi diya humne unko...I told him what is this u r details is showing me on tracking number... Udhar hai udhar bath karu... Dtdc courier incharge was inefficent on his work...And how can dtc courier man carless to do his work...Yesterday was out for delivery date...Then why it has not delivered on time my product was fish food...2 days has been passed the food was over...So i had ordered earlier that i would get on time by amazon service...But unfortunately the courier has handed over to dtdc... 1st my time has wasted to wait over there half an hour 2nd...My money has wasted to call customer care of dtdc...They had take their time 30 min and my balance has wasted rs 42 [protected] to call customer care registered the complaint od dtdc worli century branch...Then they had provided me the complaint number 01197528 3rd the food has no use which is delay... I want to registered complaint against dtdc service and amazon seller...Who had handed this product to dtdc courier who has not fullfill my satsfaction this is my contact number [protected]

Hi, I live in Fort Kochi. However the delivery guy come from central Ernakulam area near TD road although DTDC has a delivery center right next to my home in Fort Kochi. The person who came for delivery at my home. literally jumped on my poor mom who is retired teacher at her 70s. He came unannounced and started hitting on the gate. My mom was in the shower and had to come running from there to attend. She told sorry and said she was in the bathroom. The guy shouted saying why you shut the doors!!!. Holy hell.. and did not even allow her to get her spectacles to read before signing. He scolded her for closing the gate. Well he should have called at least. This happened past 2 times he came to our home. Please remove these kind of individual from the job if they do not like to work patiently. Well everyone has their own bad days. but this guy seems to have bad days all along.. How could someone be so cruel at a woman over 70. Shame on you DTDC for having such individuals for delivery. Hari.

4 days back my sister couriered me a packet from Delhi and I am still not able to track my order online !!! She took their express service!!! What the hell is wrong with this company ???? I swear I would request everyone in my known to not to use DTDC

I had ordered for samples in rewardme.com.They had sent the tracking details to my mob num.It was said that they had sent my samples through DTDC courier service.But i had not yet received my courier through DTDC.The DTDC site says, that my products are delivered.The most awkard thing.How can they say that my products were delivered without delivering.please Checkout on the issue.

DTDC gives such a poor service, that I ordered a personalised mug which was despatched from Kolkata on 24.11.15 to be reached at Dhulagar, Howrah. On 02.12.15 also I didnt receive the item after several phone calls to customer Service of DTDC. Lastly they even stopped responding to phone calls making calls busy. You people are sitting as customer supporter, not able to give support properly, not picking up calls, such a damn poor service is yours, minmum you can inform me that the item cant be delivered in your location.

To whomsoever concerned,

This is to intimate about the strict mishandling of my package and lack of customer service by dtdc courier.
I would like to bring in to account the issue concerned and inform you about the reason for the above statement. On 16th of october i posted a package from dtdc, urappakam, opposite safaa apartments addressed to Amazon Seller service, Thane and the package was supposed to reach thane...

I recieved my CPU and keyboard in a worst and damaged condition. All the front and side parts of CPU are broken. Keyboard is damaged too. I packed the products with required precautions. Customer service numbers exist but none answers the call. I want compensation from the company. If its not made to me then i would go to consumer court.

Hi, my friend sent an important thing consignment#(Z[protected] on 19/11/2015. The item is not yet delivered but the tracking status is delivered on 23/11/2015. I personally inquired about it at local DTDC office on 24/11/2015 but they are not responding properly. They saying me that your consignment sent return back to the sender address and now its at Mumbai office, we will track n receive it send u by this Monday. But now they saying its returned back to the sender address. But my friend (sender) does not received it back yet. I have mailed customer support desk of DTDC courier service and they said its delivered. But in fact its not delivered. This is the worst that can happen as my consignment are with someone who should not have them or if not than where it is?. [protected]@gmail.com

I don t know about DTDC courier services for other guys..but for me it is too worst and bad.. courier booked on 26/11/2015 FROM delhi TO coimbatore, through DTDC NATIONAL BLUE...(bit costly and second bussiness day delivery).. but still i didn't get...WORST in terms of service.. BAD in terms of response to customers...so don t prefer DTDC...

Ref no. N96342467 apparently still waiting from last one month for one of my original document sent from india to Melbourne which is i think lost n customer care people are not trying to understand that free service to send original document again is not the solution. ..original document is lost so how can i send it again...this is a senseless solution provided. I want a quick solution on the same. Jyoti sharma +[protected]

Hello Sir I'm seller on ebay.in as such I'm new on ebay.in so I have to shipped order by own. I book one consignment from Surat, Gujarat to Kotwala and I handover this shipment to DTDC Adajan Franchisee on 30-oct-2015 and till date shipment not delivered to customer when I inquired for same DTDC reply me that you have to pay 400 Rs as duty. As such product was External Hard Drive so why I should pay duty on that at time of booking they charged 120 Rs from me and doesn't specify about duty charges kindly do something needful. following are awb details. a33072753. kindly help me to get my shipment back as such they want more 400 Rs from me to give me back this shipment.

I have not delivered my p&g rewardme sample order I'd no.S02021119.Dtdc c note X15673636.but tomorrow I track then it shows it delivered on 23/11/2015.but I not receive it.I also try on given no. By Dtdc via sms but in reply I got it is switched off.i try also to contact dtdc, moulali branch, kolkata but they dosen't pick call.my contact no.[protected].

The services of dtdc courier najafgarh, new delhi is very bad . They are returning many packets without trying to deliver them. They are not co operative and they behave as government body. DTDC is a big name in courier industry in India bt if they keep the same services then surely will shut down in few years

The Wipro Ltd Bangalore had despatched a courier (Important) for my daughter on 24 Nov 2015 vide DTDC Courier No B 27850696. The said courier as per update available on DTDC tracking site is that the said document had reached Bhopal (M.P) DTDC Facility on the 26 Nov 2015 at 10:37AM and Shipment despatched for delivery on 27 Nov at 02:47PM. I had spoken to Mr Rupeesh Lodhi (Mobile No [protected]) on 27 Nov and 28 Nov, however inspite to speaking to him, the said document has not yet been delivered. Request some action should be taken against the DTDC Courier Company. Col Shailesh Gaur Mobile No [protected]

Consignment no. Z72810133 I had to sent an urgent document to Guwahati from Dehradun. I went to DTDC counter at Chakrata road UTC/U10. I was told that if I parcel by DTDC on 24th November 1pm, it will reach Guwahati on 26 or on 27th November, and I have to pay Rs. 270. I did it and it reached on 28th. It could ve reached by 28th November if i would ve parceled at lower price. I feel cheated by the boy at the counter named Ayush ([protected]) who did not measure the weight. Besides I he sent it by normal courier and charge the special rate without giving the service. Even it is not mentioned in the delivery report. There is certain degree of anomalies. Plz look into the matter. I have to suffer due to delay in delivery. Ritu Paban Borah, Asst. Conservator of Forest. [protected]

Today 28.11.15 I got delivery of courier from SDA, NEW DELHI a box containing card and almonds. As per weight mentioned on is 965 gms however the card and some elayachi were their and get it weight it was 310 gms and also confirmed from the person who couriered from that box almonds with pouch weight 650 gms is missing AWB No Z 70931867 Cust ID SF024 Wt 0.965 kg 27/ nov 2015

Two parcel were sent to banglore to my son Ajay Meena (Mob. no. [protected]) for study material for interview of IES scheduled on 10.12.15, from Jaipur on 16.11.15 Consignment no.D24822663 and on 187.11.15 consigjaipurnment no.D24822677 through DTDC Lite Pratap Nagar Near Goshala Tonk Road still not delivered or no response from the company Pl get deliver the parcel urgently to my son. With regards R S Meena 36/217 Pratap Nagar, Jaipur-302033 Mob.[protected]

I sent my hand made painting worth Rs.25000 vide Consignment no Z69003854 from Amritsar on 3rd Nov to Delhi for participation in an exhibition. The last date of participation was 15th of nov. and my package was supposed to be delivered in 2-3 days. but inspite of my package reaching on time in the delhi franchise they didnt delievered to the recipient infact they started giving me false excuses that they went there but no one was their to collect the package. But when at last i made complaint in the head office then they delivered my parcel to the recipient on 18th of nov. but by that time participation date already passed away, moreover to my utter surprise i came to know through recipient that my painting frame woth rs.1600 was borken and painting was in very miserable condition. No customer care is there to support the facilities. the courier service has no management for problem resolving. all people in DTDC will just give you numbers to talk to next person and next person will give you another no and the chain continues. I want compensation from the company as i was not able to participate in competition and my painting has also been shattered. If its not made to me i would be bound to go to consumer court.

We are herewith reproducing email correspondence sent to DTDC Customer Support, New Delhi. We sent 2 reminders (sent on 19/11/15 & 24/11/15) to DTDC over and above first email sent by us on 18/11/15. From: [protected]@keysurgicals.com To: [protected]@dtdc.com CC: [protected]@keysurgicals.com Subject: DTDC Docket No.H[protected]Compensation for Theft in Transit Date: Wed, 18 Nov 2015 12:00:28 +0530 To DTDC DELHI Apex Office B-101 PHASE 1 INDUSTRIAL AREA, NARAIANA, NEW DELHI - 110028. Ph:[protected] Dear Sir / Madam, Greetings From Medbazaar! This is to inform you about theft of MedBazaar Shipment Package in transit bearing DTDC Docket No. H49137067 . We had shipped Accuchek Active Glucometer Product with 10's strips from Hyderabad to Delhi on 15/10/2015 through DTDC. The shipment was received in Delhi on 21/10/2015 but the contents of the box viz., Accuchek Active Glucometer along with 10's strips was tampered with and hence the package could not be delivered to the customer as the contents of box was stolen in transit. We learnt about this startling development while tracking the status of shipment and the following message was displayed on DTDC website "Shipment on Hold due to EMPTY BOX". We made several calls in this regard to DTDC Customer Support team but there has been no response from DTDC till date. We are highly disappointed with the lackadaisical attitude of DTDC in this highly serious matter. Further we were informed by DTDC Hyderabad to collect the tampered empty box on 17/11/15. We reject the empty box and seek full compensation of our product which is valued at Rs. 1349/-. This amount is reflected in Declaration Letter submitted to DTDC at the time of shipment booking. If our request is not favorably considered, we will be compelled to initiate legal action against DTDC. Please acknowledge the receipt of this mail. Sincerely, Satish Kumar K, PhD Operations Manager MedBazaar P:[protected] | F:[protected] Key Surgicals Pvt. Ltd. #16-31/494 & 495, 6th Phase, KPHB Colony, Kukatpally, Hyderabad - 500 085. TS. INDIA http://www.keysurgicals.com