DTDC Courier & Cargo Complaints & Reviews

Dear concern, I have courier on 21/11/2015 to Rajdhanwar, but in the delivery status it is showing delivered to Dhanbad. but till date neither we have received the courier nor my Rajdhanwar branch premises. You are requested to solve the issue on urgent basis.

Dear concern, We are not receiving my courier but on the status it is showing Delivered I want to Know who receiving my courier, Kindly provide the details on urgent basis. Docket no is D24600062, D25582436

Dear Sir/Mam, I am a regular customer of DTDC courier using your service for the official purpose, but I am highly disappointed about the transparency that you are giving in your service is at stake so is the reputation of the company towards the customers. I had sent a courier from Old Rajinder Nagar, Dwlhi to Alkem Labs, Lower Parel, Mumbai on 5th Nov 2015 the reference no for the same is Z74449670. On the website its showing that it's been delivered but its not received at the other end. I have been taking the regular follow up from the courier dealer situated in old rajinder nagar market bit not getting the pod from your end. It's only adding frustration at my end that I lost an important document & neither I am getting any response from the courier dealer nor from your end. Request you to respond with a positive feedback over the same or else I would ask every known person not to use your service since your service is so poor Sumit Dhamija [protected]

I sent a courier via DTDC Bhayander branch to Ambala on 19th December. This was a package from my brand. Consignment number: 1. The package was never delivered. 2. The Ambala courier guys claim that they did not find anyone in the recipient's home (this is false) 3. Though I had given 2 recipient phone numbers, they never called 4. They did not leave a note for the recipient to collect the courier. 5. The online system showed the courier was delivered on 21st December causing further confusion. 6. Until 7th December, no one knew exactly where the package was 9. After numerous follow ups with the local office, customer care in Mumbai, in Delhi, over twitter and email, we find out on 7th that the courier has been returned 10. The local courier lady is rude on the phone ordering us to come and collect the package and refuses to take any responsibility 11. Despite numerous messages over twitter to get them to send back the package to Ambala via express delivery, they say they can't do anything. My package was delayed and never delivered. This is a loss of reputation for my brand as a startup. It cause lots of confusion and mental agony to both me and the recipient who is very disappointed. Above all, DTDC's twitter handle refuses to re-deliver and end the problem

I had sent a HTC M7 mobile phone with accessories from Bangalore to Kolkata vide AWB B26421167 on 4th December 2015. The packet weighed 495 grams at Bangalore and when it was received at Kolkata it weighed only 355 gms. The packet was slit open from the bottom, the mobile phone removed and the box with accessories was put back and sealed with cello tape. Help me get my phone back. the phone cost me Rs.16, 300

The consignment number D23950017 booked on november 24 /2015 in gurgaon to karur. but it still not reached karur. 16 days had past

Tracking no N96389611, we have sent a parcel from Bangalore to Netherlands on 21st November 2015 and till AOD December 10-2015 the parcel is not been delivered. dtdc people said that it is there in Netherlands customs. we have provided necessary information about the parcel, we are asking update on this there is no information, very poor response from Bangalore dtdc team. hope so you will help us on this

I have courier my parcel under Premium services paying 4 times the normal price to deliver a document at bhatinda, Punjab from Delhi by DTDC. even after 48 hours also the courier is not dispatched at destination address and when i called upon, they behaved very rudely and dont regret on their mistake also. the website is too slow and not opening the complaints webpage. i will suggest everyone to never use DTDC courier services especially for some urgent issue.

Everwell medicos menufacturing pvt limited company send me a parcel two three times within one month but due to your parcel manager it was handover to a wrong person when i asked regarding my parcel. Mr irshad ( vil mammolaki) scold me and he was abusing with me on phone call . Sir / madam please take action against some type of persons actually its your company's dignity matter. Thankin you Dr waseem Asad

Its services are disgusting... my consignment no. M25454743 booked from Indore to Gurgaon is missing since 1st Dec-2015, DTDC is unable to trace it. the packet contains very important Ayurvedic medicine of my old and ill father. I am going for legal proceedings against DTDC for their poor and irresponsible services. I will also going for spreading the facts over social media Like Twiter, FB, to tell the public about DTDC's disgusting cervises.

Hi, This is with regards to my Shipment (Tracking # Z[protected] which was not delivered to me and on asking to the Customer care of DTDC, it is said to me that I have refused and returned this. Can you please help me to understand how is it possible that i have refused for the shipment when i haven't received any call or any communication from any DTDC representatives. I assume someone is lying and giving some wrong communication due to which this is not delivered to me on 5th Dec. Kindly update my mobile number ([protected]) on the Shipment and please look into this and reschedule the delivery of the same at the earliest. Also, would request not to put any wrong comments saying that Receiver refused or Anything as I didn't got any call from any representative of DTDC Note: You can call me on the mobile number ([protected]) in case of any confusion/queries related to this and this number can be used while doing the Delivery of the Shipment too. CURRENTLY THE SHIPMENT IS IN PUNE REGION ONLY AS THE LATEST UPDATE (AT 12:30 pm approx.). SO IS IT POSSIBLE TO HOLD IT HERE ONLY AND DELIVER THE SAME AT THE EARLIEST Regards Anup

I gave farm equipment charger item for delivery on november 18, 2015 at DTDC booking center located in Mahadevapura, Bangalore. I paid Rs.85 as delivery charges. Delivery Address is Ongole, Andhra Pradesh.DTDC didn't deliver the item to delivery address in ongole, instead called me to pick up the item from DTDC branch office in Ongole. My person went to DTDC branch office to collect the item. The cover in which item was packed is in damaged state and also the equipment in it. DTDC branch office in Ongole said, they received the item in damaged state from Bangalore office.Bangalore office saying item got damaged in ongole office.they are putting a blame on each other for damage. No one is willing to take responsibility for damage. When i contacted DTDC branch office in Bangalore, they asked me to contact DTDC manager Kaleemulla. Manager is saying, DTDC is not responsible for damage.DTDC will pay the compensation for damage if the item was insured.otherwise it won't pay or it won't replace the item. I am asking DTDC, when a person pays them delivery fee, then whose responsibility is it to deliver the item in the same state as it was in when it was handed over to them. Saying DTDC is not responsible is gross irresponsibility and arrogant behavior on DTDC side. I request People to avoid DTDC for courier services and make it run into irrecoverable losses.

The courier was supposed to reach before 1st December 2015, but it still hasn't reached. The university deadline was 1st December and my application is on hold. i was assured it would reach but it hasn't yet. Please send it. the courier number:N96438510

Sir, I handed my courier CNo-Z63369334 to dtdc gorakhpur on 28/11/2015, from gorakhpur to 128E/2 shantipuram rajapur allahabad, and it, s tracking status is showing "recieved my courier at ALLAHABAD SUPER FRANCHISEE on 30/11/2015". But till date it has not delivered, when I went to franchisee then employee told that my courier has been lost, .. So please search my courier and deliverd it, otherwise take suitable action, and solve my problem,

Dear Sir/Ma'm, I am Prof Ankit Kusumakar from Jabalpur, M.P. I have experienced an issue with DTDC courier service, parcel didn't received by person details given below I've waited for more than a month Sent to - " Tamal Goswami GNS ENGINEERING BADHARGHAT, SREEPALLI LANDMARK: OPPOSITE OF RAMTHAKUR COLLEGE MAIN GATE AGARTALA 799003 Tripura India; tamal.[protected]@gmail.com, [protected]”; have not received consignment number - F09293827 sent on 07/11/2015 from JABALPUR 482002, M.P. Please solve the query at the earliest and reply to this email. Thank you. Too much fake company I droped so many emails but still there is no any reply form DTDC. [protected]@dtdc.com; branchguw.[protected]@dtdc.com; css.[protected]@dtdc.com; css.[protected]@dtdc.com Also phone numbers given on the website are totally fake many numbers even don't exist. I hope someone will listen. Regards, Prof Ankit Kusmakar Contact - [protected], [protected]

All.the.coustmer care are just telling me.to.contact here contact there n it is said that the order is returned... all the things happned without informing me... is there no importants of coustmers.. plz contact me [protected]
the parcel was very much important

We have couriered a cover from TENALI to NELLORE on 1/12/2015 It went to Nellore by 3/12/2015 But it has not been delivered to the person till now CN No of the receipt is H62293357 The main problem in the delivery is The respective person regarding to the office in NELLORE is quoting that "I am not a delivery boy to deliver that cover to the Address given." But he has given the report to the DTDC website that the address has not been tracing. We had a loss of Rs.9000/- with this lacking in the delivery. So make everything clear and do the delivery as quickly as possible.

My consignment number D25577570 containing a mobile phone is lost by DTDC courier company and their customer service is not providing me with any legitimate information. The consignment was in a secured pack which use was to deliver the consignment safely but they were unable to do it and unfortunately they lost it but they are not accepting it whereas their franchise office from where the parcel was couriered they are saying that the consignment is lost. Therefore i need the matter to be sorted out at earliest.

A consignment couriered to me from ahmedabad to cochin which consists of medicines with consignment number D25205422 dated 30/11/2015 has no been delivered to me till 05/12/2015 at my office. When i checked the online status, i was showing as delivered. On enquiring with the office people through phone, they are telling it is kept in some nearby shops and they are not specifying which shop. Where will i go and search? Is it the right way to deliver a consignment consisting of expensive medicines which are at most urgent? Where is my consignment? These irresponsible people should no be given these type of jobs.Kindly help me out.

[protected][protected][protected][protected] From: Abhijit B. Shetye Sent: ‎05-‎12-‎2015 08:05 PM To: ops.[protected]@dtdc.com Subject: Docket no : P35052919 Hello Refer above mentioned package sent from Pune on 3rd Dec 2015, in the Name of Mrs. Gandhali Shetye, Dwarkamai Towers, Bhagat Lane, Mahim, Mumbai 400016. Please note that in spite of continuous follow-up, this courier package is not delivered till date. Also no proper response and support is extended to us. Even the delivery address is of Mahim it is moving from Ghatkopar and to various places. No office of yours was ready to give the location. We were also ready to pick it from your office. This is very important package for us. If not delivered tomorrow, we will take a serious legal action on DTDC. Please contact [protected] or [protected] for the delivery. Thanks & regards. Abhijit [protected][protected] Mr.Abhijit Shetye Managing Director Infovision Technologies Pvt Ltd 409 Kaliandas Udyog Bhavan, Prabhadevi Mumbai, India