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DTDC Courier & Cargo
DTDC Courier & Cargo Ltd.
Customer satisfaction rating: 12%
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9291
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DTDC Courier & Cargo Customer Care

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Address
DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India - 560047

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 80 2536 5032  [Customer Care]
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+91 80 2536 5039  [Customer Care]
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Fax:
Fax:
+91 80 2551 4461  [Customer Care]

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Customer satisfaction rating
12%
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DTDC — PAN CARD NOT RECEIVED [Resolved]

Dear sir,

my father Mr. CHIKKAHONNIAH applied for the pan card 04/08/08 still we didn't received the...
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[Resolved]

A package was sent from Pune on the 25th october 2008 and to date 3rd November 2008, there has been no delivery...How could a package addressed to Mysore go to Hyderabad???????Just shows that the company does not care for its customer...DTDC SHOULD BE BLACKLISTED AND THE CONSUMER COURT SHOULD INSTRUCT THEM TO PAY UP FOR THEIR DTDC: Delayed, Tardy, Deficient, Cheating services...that's what DTDC stands for!!!...
Aug 13, 2020
Complaint marked as Resolved 
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    [Resolved]

    I couriered some of the items thru dtdc from hyderabad to ahmedabad.
    I had packed all the items in one single gift wrap and kept all the items inside the pack. Items included decorative candles, clothes, 2 perfumes and a watch.
    But when the consignment was delivered to the recipient in ahmedabad, the watch was missing from the consignment
    The perfume bottles were open.
    This is something intolerable from DTDC, or from any courier service. They have opened the consignment and took the items out and again gift wrapped it as it was before. When enquired about it from DTDC, the answer came was now watch cannot be recovered. Ahmedabad DTDC says its missing from Hyderabad, and Hyderabad one says its missing from Ahmedabad.
    Can anybody help me in this regard. I can go to any measures inorder to screw this people up.
    Aug 14, 2020
    Complaint marked as Resolved 

    DTDC — gifts missing from delivered consignment

    Consignment number M38593183

    COMPLAINTS:
    it took more then a week to deliver the stuffs
    4 OUT OF 6 CHOCOLATE PACKS WERE MISSING
    1 OUT OF 2 COOKIES PACK WAS MISSING

    irony is that consignment seemed to be untouched, they are so expert at this ...
    DTDC..
    i feel sorry to say u guys and quality of service u provide
    for some hundred of bucks u are loosing loyal consumers
    Indian post office is certainly doing a more quality job ...

    DTDC — packed consignment delevered with gifts missing

    Consignment number M38593183

    COMPLAINTS:
    it took more then a week to deliver the stuffs
    4 OUT OF 6 CHOCOLATE PACKS WERE MISSING
    1 OUT OF 2 COOKIES PACK WAS MISSING

    irony is that consignment seemed to be untouched, they are so expert at this ...
    DTDC..
    i feel sorry to say u guys and quality of service u provide
    for some hundred of bucks u are loosing loyal consumers
    Indian post office is certainly doing a more quality job ...
    i have faced a similar problem of missing items from my consignment no K34974583 on 4th of may at Rourkela. and i am equally angry and helpless
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    Courier Serivice.

    cant deliver local courier in a week.

    what rubbish
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      DTDC Courier — Excess Charged [Resolved]

      Email sent to DTDC office. Reminder also send but no reply till date.

      I would like to draw your attention to...
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      I had purchased a pen drive online from ebay and the seller sent it to me through DTDC courier. When I received the courier...
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      now approx 3 months has been over, no any positive response received from DTDC couriers ltd, till date. my 2 laptops damaged...
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      [Resolved]

      Hi All,
      Why is courier services there! So that If we are sending anything there is a assurance that it will be reached safely to the destination. It very painful to now that there is no difference between Courier and postal services. There was a Cheque was been delivered on 20 August 2008 and the status is also delivered but I was out of station from 14 August to 29 August 2008 and it is been signed also by some else.
      For the same I have visited the Kondhwa Franchise and was following up the case with them for 4 days with wasim as they were unable to solve my problem for the same the diverted me to the Region al office at the following address Shop No.1, Hidayatulla Complex, Off. Shankar Sheth Road, Pune – 411042.They I spoke with one of the lady Harshada at the regional office and the case was been followed by her for 2 days and as there was no response from her side I escalated to her superior named Prashant Mishra and was again diverted to franchise and was been said to again go to regional office and for the same called Prashant Mishra and he said from our side nothing can be done and send a mail to the following id: css.[protected]@dtdc.com, [protected]@vsnl.com.
      In This case what Excatly has to be done. Waiting for your Positive reply and not the pathetic services.



      Name-Ajit.Shanmugam
      Pod Status=Delivered.
      Ref No= z77675680
      Aug 14, 2020
      Complaint marked as Resolved 
      This is limit... i booked a courier from Bangalore to Guwahati from Barton Center DTDC (B[protected]on 3rd OCt 2008 and promised to deliver within 2 day. The courier was finally collected by one of my cousin on on 13th Oct. Forget that it was emergency.. does any courier take so long... I want to sue DTDC for this... till today i think no was has done this and since we indian are very lethargic to taking steps... its our fault that we dont keep a check on them... This service SUCKS BIG TIME!!!
      This is limit... i booked a courier from Bangalore to Guwahati from Barton Center DTDC (B[protected]on 3rd OCt 2008 and promised to deliver within 2 day. The courier was finally collected by one of my cousin on on 13th Oct. I kept on tracking the courier and on 6th it appeared- out for delivery. I called up several times the Guwahati number but no one picked up the call. Forget that it was bit urgent.. does any courier take so long... I want to sue DTDC for this... till today i think no was has done this and since we indian are very lethargic to taking steps... its our fault that we dont keep a check on them... This service SUCKS BIG TIME!!! Can anyone tell me what is the next step to this???
      please take a note every body do not trust the dtdc the worst service...thumbsdown...
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        as i couriered one parcel from banswara (rajasthan) to kalka(distt. panchkula, haryana). The courier person even not given...
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        i send my leagel document by DTDC courier at 6sep2008 by the bill no. K30442396 from Kolkata to Lucknow. they told me it will...
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        Dear Sir,

        I m writing this Letter against one of the worst courier services, as I think DTDC is the black...
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        ( copy of letter written but after 1month, no response from dtdc)
        very poor and irresponsible management. only name...
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        [Resolved]

        Respected Sir/Madam,
        I am Vijay Mahajan. I sent a courier to Chennai from Mumbai on 14th July 2008 (Courier Consignment Number : M35205339.), but still it has not reached Chennai.I enquired many times to the DTDC office (DTDC COURIER & CARGO LTD. Gala No. 1-2, Green Lawns, Aarey Rd. Goregaon(E), Mumbai-400 063.) from where i sent. I came to know from chennai DTDC Courier office[protected] that my consignment has not reached. I am sure that they have lost my consignment. As the consignment sent contains Rs.1000 worth, please ask to refund money(Rs.1000) for my consignment and the Charge of courier (Rs.101). I mailed and informed them that i will complain to cusumer forum, even then no response from them. Please do the needful as soon as possible. I have given all courier details below.

        To,
        S. Indumathi
        7/14, Manali New Town,
        Chennai - 600103.
        Cell No:[protected].

        From,
        Vijay Mahajan,
        [protected].
        vijay.[protected]@pxlsoft.com

        Courier Consignment Number : M35205339.
        Aug 14, 2020
        Complaint marked as Resolved 
        Respected Sir/Madam,
        I am jp mumbai. I sent a courier from delhi to Mumbai on 30th July 2009 (Courier Consignment Number : Z94856281but still it has not reached mumbai.I enquired many times to the DTDC office (DTDC COURIER & CARGO LTD.bora bazar strreet fort Mumbai-400 063.) . I came to know from mumbai DTDC Courier office that my consignment has not reached. I am sure that they have lost my consignment. As the consignment sent contains Rs.d/d's, and the Charge of courier (Rs.101). I mailed and informed them that i will complain to cusumer forum, even then no response from them. Please do the needful as soon as possible. I have given all courier details below.
        Dear Sir/Madam,

        An envelop has been booked on Sep 14, 2009 through DTDC courier vide Docket no T 34813959 from Jabalpur (M.P) for couriering it to me at my distination ie; 18-Gupkar Road, Srinagar.

        The courier is very important therefore kindly do the needful to get it delivered at the earliest please.
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          [Resolved]

          I forwarded the IIFT form to NewDelhi.
          But it went to Orissa which is the permanent address mentioned as From address
          Aug 14, 2020
          Complaint marked as Resolved 
          'Its very bad curier servise.in DTDC his employee not trained, not gave any real informaton and ALWAYS DO VERY VERY MISBEHAVE ON PH TALKING.i booked a curier from DELHI OKHLA PHASE -1 T O SITAPUR .have taken 5 days Bt still not delivered..i call in DTDC office 20 -25 time(okhla), pick d ph by DTDC employee and tell me OK HOLD ON MAM after 20 mint holding says ok i call u back after 10 mint and giv eu exact information..BT they do not do any call of customer and not give any information..THEY ARE VERY VERY IRESPONSIBLE.never RELY THIS SERVICE
          DTDC is the worst courier service compared to any other service provider. I had sent 2 documents to Kolkata on 6th April out of which one needed to reach by 12.00noon. The franchise service provider told me to send it by V Express so that it will be delivered by 12.00pm. Next day when I started tracking my document, it had not reached so I called up the agency and I was told that generally documents are delivered by 6 or 6.30 pm but yours will reach by 3.00pm. When I call up at 4.00pm saying that the document is still not reached the concerned person, I was told it is out for delivery and will be delivered any moment. It is already 6.00pm and the document is still not reached...The most disgusting and useless courier service.
          If there is worst & cheapest service all over the world, i am sure that DTDC is doing that.
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            I have sent some important document through DTDC courier service vide consignment no z68261980 from jaisalmer on 28/08/08...
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            Dear Sir / Madam,

            I was having great faith in DTDC Courier. But that was totally shattered . My consignment...
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            [Resolved]

            Dear sir/mam’


            Dear sir
            I want to bring to your notice the utter carelessness and gross negligence of DTDC.


            I had sent a courier on 11.08.2008 to Ajmer (Rajasthan). The no of courier is z77745072. The envelope contained an examination form (whose last date of submission was 14.08.2008) and the address of the recipient was clearly printed on it. However, to my utter surprise, the envelope got delivered at my own address (from where it had started) after two days.

            Due to the gross inefficiency and carelessness of callous officials of your department, I could not submit my examination form, within the prescribed time frame. Forms cost was Rs 250, which has now gone waste and with it my one crucial year. When this case of carelessness was brought in the notice of your officials from Bali Nagar Branch and when I asked to pay back the monetary loss (Rs 250) that I have suffered, he simply refused.



            I request you take stern action against your callous official and give my monetary compensation at the earliest.

            Thanks and regards

            Narender Yadav
            Ph-[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              [Resolved]

              I Have sent the Rakhi to my brother on 12th August, 2008. It should have reached the destination within 3 days or not exceeding a week. But as on now the rakhi have not reached the destination and its very embarasing for me to face my brothers as if they feel that i have not sent the Rakhi to them. Being an indian major festival for brothers and sister this has really depressed me and for which i want to sue DTDC for the same. How can i proceed further please let me know.

              Thanks
              Kamaljeet Kaur
              Aug 14, 2020
              Complaint marked as Resolved 
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                [Resolved]

                I have booked two envelopes on 13.8.2008 to be sent to Hyderabad through DTDC Plus - an alleged "Premium express product by DTDC Courier & Cargo Ltd.". Under the DTDC Plus service, the charges are very higher than the normal / ordinary courier service, as it guarantees delivery in Metros within 24 hours. Accordingly, I have booked the said two packets, both destined to Hyderabad, @ Rs.120/- each. They had assured me that the same will be delivered on 14.8.2008. However, today on 15.8.2008, I am shocked to notice that the said packets have not yet reached the Consignees.

                The cause of action for the complaint is that I have been assured by DTDC that the packets will be delivered within 24 hours. Only on this assurance, I have booked under DTDC Plus and had to shell out extra money. But, if the packets reach in normal course, and not within 24 hours, then what is the use of the so called "premium service". Had I not been assured of delivery within 24 hours under the DTDC Plus, then I would have booked my packets under normal courier service and would have paid a lesser amount.

                DTDC has forced me to believe their false promises and got booked the packets under the premium service, whereas they have not kept their promise of delivering the goods within 24 hours. This is a clear case of MISREPRESENTATION.

                Kindly fight for me.

                My Consignment Details are: V00620613 & V00620614
                Booked on: 13.8.2008
                Booked from: New Delhi)
                DTDC CONNAUGHT PLACE BRANCH, 9, SCINDIA HOUSE, CONNAUGHT PLACE, NEW DELHI
                Booked for: Hyderabad
                Aug 14, 2020
                Complaint marked as Resolved 
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                  [Resolved]

                  i had sent card with rakhi on saturday 9th august 2008 from DTDC(hosur road), Bangalore to New Delhi and the company ensured me that the courier will reach on Monday i.e. 11 august or latest by tuesday i.e., 12 august. upon the communication of failure of delivery, the company said that there was nobody at the address mentioned.
                  i had written addressee's mobile no. and my own mobile no. on the envelope and without calling to re-check on either of the numbers they sent the courier back to Bangalore.
                  nobody in DTDC is ready to take the responsibility for failure of delivery. they don't even realize how painful it is for me whose rakhi could not reach her brother.

                  consignment number of the courier- B46826055
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    i ramesh kumar batan had booked consignment no B46560087 to address naresh batan (adso) gujrat pin code no 370655 on 05/08/2008...
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