DTDC Courier & Cargo Complaints & Reviews

Dear sir my name is gurudev mob.no [protected] and my CN.NO M22073074 my parcel booked date 29/10/2015 to Shrawan joshi mob no. [protected] from Bangalore, this parcel is not received to shrawan joshi to bangalore your employer or franchiser DTDC is not responding to me, please suggest and thanks GURUDEV [protected] sehore m.p

My consignment number is V25531362 which was shipped from kolkata to bangalore, when i track the item it says it has reaches banagalore 4 days ago and out for delivery 2days ago.. I called all the numbers provided many times.. No one pocked up the phone...When my parents contacted the courier service centre in kolkata they say its delievered... Its is very disappointing companies like this do not deliver items.. The parcel is very important for me.. I want the parcel and compensation in 1business day.. If not i will take this matter higher..

Tried many time on[protected] but not responding. After so much tried some one pick call and pick the phone side and chit chatt with frined I am not receive my order number is #159565 Product Quantity Unit price Subtotal Battery for Samsung Galaxy Pocket Duos S5302 - EB454357VU CODE: ET-BATTERY-16-MB-106004 DATE: 05/11/2015, 01:37 PM Tracking number is Z74358730 No one is helping me for that . Please he;lp...

Sir, My consignment no *V25521925* was to be shipped from Ranchi to Bengaluru. The tracking system says that the items are out for delivery since 6th November. Is it humanly possible?...The courier service centre from where we had sent the item says that the items have been delivered. Yet I have not received the item. Can you please enquire regarding the same and let me know. The fact is that we opt for a reliable company as yours because we trust your service. I hope my items have not been misplaced. Please let me know about its whereabouts as soon as possible. Thanking you, Samridhi

Hello,
i had some important documents to be delivered. From noida to greater noida. The distance is less than 20 kms between the location of pick up and delivery. On the third day when i did not receive the delivery, i tried to contact the customer care, no one answers. On emailing them there is no response. Its been 9 days and i haven;t received my important documents yet.
The tracking number is z75096433.

This has been the worst service ever from any courier company.

I have sent courier from DTDC on 5 Nov but when I am trying to locate the courier it is not showing over the tracking site of dtdc as it is showing invalid tracking number. I have tried to call on dtdc customer care and drop an email but they didn't respond.

I recently sent a Package in the DTDC plus, supposedly their best offering for quick service withing 24 hrs on 9th Nov'15. It is regrettable that today is the 4th day and DTDC only yesterday updated the courier details after my complaint and even after that, they have absolutely no clue of its whereabouts. The website informs a detail that it has reached the destination Branch while the Branch says that they haven't received the packet.I have called 10 times to Branch from where it has been dispatched but to no use. In the end, its the customer that is at the receiving end.

This company should shut down because they don't send the courier and their inability to compete in this market.

I am yet to receive my packet even though i have sent a mail to their customer care. This is sheer neglect and absolutely no will to work.


I want the Packet to be located, my money refunded and personally i will spread the word of their inability of staff to work.

I send my package on 09 NOV 2015, , , with Plus service of dtdc and today is 12 NOV 2015 but the package didn't move yet. I send it from delhi to amritsar but package is still show in delhi office when i going to the office they say that amritsar is close and even nov 8th packages are not done yet and they refuse to give refund.they cost plus service.

Hi, This was my first & last experience with DTDC. Never thought that a Courier Service can be so pathetic and useless. I ordered a High school project from Sunshine Labz, Bangalore on 8th Nov 2015 and they checked with DTDC and confirmed that the Project will reach at Trivandrum on or before 11th Nov as I have to submit the project in an Exhibition on 12th Nov. The shipment Still not reach Trivandrum, It stuck with DTDC Bangalore office for 2 days and now the shipment is at Cochin for last 2 days . Shipment number is D24965333. I don’t understand why they holding the shipment at Cochin office for 2 days while it is addressed to Trivandrum . Anyway The exhibition is over today and I failed to submit the project.
I have sent email to the customer care [protected]@dtdc.com but no response. Looks like the customer care no. in their website is fake . I would like to say that please don’t cheat customers like this .

Regards,

Baiju

.While booking the parcel of sweets to Thane from Kolkata DTDC at VIP Market, Phoolbagan, Kolkata, DTDC person advised me to book in National Blue service for the assured next day delivery. The charges for this service were almost double and I agreed to pay . But the consignment was delivered on 12 Nov.2015 evening i.e, almost after 93 hours. I booked the parcel vide c/n no.V24236845. I understand this is how they cheat and extort money from the consumers and give no heed on approaching them.

I sent a parcel by courier from Bangalore to Mumbai on 2nd nov 2015. Till date the courier has not reached the destination in Mumbai. The local office here not able to trace the consignment and they have given a no in Mumbai and the customer care no in Bangalore. All these nos always busy and I cannot get through to them. Ref NO B23697832. SATYA

I had ordered Memory Cards through online shopping site Amazon.com, and the item was despatched by M/s. M.P. Enterprises, Coimbatore to my home address near Palakkad town (Kerala). But the Courier Office staff at Palakkad (DTDC Courier & Cargo Ltd), just called up me and asked to pick up the consignment from their office. When I requested them to home deliver the item to my address, (which is just 3 and half KM from the town), they flatly refused and asked to collect it from their office, otherwise the same will be sent back to the sender. The lady staff at Courier office talked rudely over phone. Since I need the item urgently, I had to go to their office and collect it. This is not the an isolated case. On earlier occassions also, they called up over phone and ask to collect the item from their office.
Disappointed by the worst service by DTDC Courier.
Dont send items through DTDC, unless you can go and collect the item from their office.

I booked my parcel from ahmedabad to UK ON 5/11/2015 wide my consignment no N96362221, N96362222. They promise to delivery within 3 working days. I booked this parcel because of Diwali festival event. I paid higher charges for quick delivery. After paying high amount, company did not keep their promise and delivery my goods on 11/11/2015. It is useless for me. I loss 2, 00, 000 business because of delay. I approach so many time at UK-Dtdc customer center, After dialing 20-30 time, I get connected to customer care. They Didn't response and talk behavioral way . On 10/11/2015, Dtdc asm Mr Anil replay me on email that today he is going to delivery goods i.e. on 10/11/2015. But Goods did not delivered. Because of this delay I got 2, 00, 000 loss in my business. I want my buinsess loss and shpmaent charges £ 183.60 my contact details is 0044-[protected], email [protected]@yahoo.com

Hello, This was my first & the last experience with DTDC. Never thought that a Courier Service can be so pathetic. First time I gave my Courier (no C[protected] to be sent from chennai to sivagangai. But it was returned due to invalid address. But after it come sto chennai, we didnt get it back in our hand. Its almost 2 months. We are tracking the courier office in koyembedu, anna nagr, ambattiur and madhuravoyal. But they are not responding back.

Courier contails contains some original bills which we required to apply case against some bank. pls help us to get it back.

Regards
Dhanalakshmi
[protected]

I have a worst experience with dtdc, my tracking number (Tracking No.: C[protected] . I send some bills worth 40K to my friend for claim via dtdc . He was unable to receive it, and it showing return in the online tracking. Past 15 days i was going to tambaram(chennai) office to collect it back, they are telling some lame reasons and i didn't got it back . today the worst thing happened, I came there the boss was not there and i called him via phone, he was so arrogant and provoking me by saying like you can give complaint and it is not going to affect me. I was so helpless . what i can do to get it back ?. I don't want to give complaint, I don't want my friend to loose money . Please help.

Few days ago I ordered products from P&G Reward Me website. They sent it via DTDC. As on 7th Nov the shipment was sent out for delivery. but its been 5 days and i have not yet received my parcel.
the customer care number is always busy.

They are not even providing proper information about the issue.
Case No.:-
01083277
01086774
01086772
Consignment numbers:-
X15653167
X15654383

Hello, This was my first & the last experience with DTDC. Never thought that a Courier Service can be so pathetic. I am a regular user of Blue Dart & very much satisfied with it. First time I gave my Courier (no Z[protected] to be sent from Jaipur to New Delhi on 5'th November. Today it has been 6 days but still it has not reached the destination, while the promise was that it will reach in just 1 day. Moreover, the Customer Care no given on DTDC's official website is a fake one. I would just say that its a superbly shameless attitude from DTDC. God bless you ...!!! Regards Parikshit

On[protected] my parents booked a consignment containing my medicines at the DTDC branch in Ambattur, chennai to be delivered to me (Sarada Seetharaman) at Hyderabad. The consignment number is C 63756910. Though more than two weeks have passed the consignment has NOT been delivered to the addressee so far. My personal visit to the Ambattur branch and phone calls to your customer care service have not yielded any result. I therefore request you to urgently look into the matter and let me know its status. Thank you

Dear Sir, I have written my complaint to visakhapatnam DTDC office but till date i have not got any reply / response. Please help me out as the laptop got damaged during courier. Thanks & regards Pramod Kumar Barnwal [protected] / [protected] [protected] Forwarded message[protected] From: Pramod kumar barnwal Date: Tue, Nov 3, 2015 at 1:54 PM Subject: Damage of laptop through DTDC courier (V[protected]Metro Plus) To: keyaccts.[protected]@dtdc.com Dear Sir / Madam, Please note that i have couriered one laptop through DTDC courier no. V[protected]METRO PLUS) at Mumbai Address of Telos from Kurmannapalem, Visakhapatnam. Before packing it was shown to your courier representative that condition of laptop was packed in good condition. After opening the box laptop found in broken condition which is a case of mishandling and damaging the property. Please check the photographs showing damage are attached for your necessary action. The claim amount is 15000/- INR. Please revert at the earliest. Thanks & regards Pramod Kumar Barnwal

Hello Sir, Consignment was booked from Rajpura Branch on 2nd Nov and number shared as Z72723290 by my vendor, delivery address is in Andhra Pradesh (pin 524003) and status online is showing some wrong destination and irrelavant shipment travel history. Please help me in tracking my shipment.