DTDC Courier & Cargo Complaints & Reviews

HI, I have not received any parcel on Tracking Id/ AWB number - X15255904. But in DTDC Tracking sites there is mentioned "DELIVERED". Please tell me where is my parcel. I have not received any call from DTDC also. This is serious thing. Please show me your deliver slip. Please reply me asap. My mobile - [protected] Thanks Kamakshya...

My valuable certificates with consignement number Z66980124, was delivered on Mon, Aug 31, 2015 to my address IIT Guwahati. But without notifying me, the parcel have been returned and till today I have not received it. I went to their office as suggested by DTDC personnel but they were unable to return my parcel containing valuable certificates. DTDC should be bring to book for laxity in their work.

I have booked a parcel fron DTDC courier kadugodi branch Bangalore on 16th October to kolkata.It reache Kolkata DTDC Apex Rajarhat facility on 18th October.Now its 30th October 2015 and still they did not deliver my parcel.When I tried to contact the DTDC offices in kolkata they did not peak the call.Also When I tried to contact from where I booked the parcel, that guy peak the call and then cut the call when I said about the courier.When I went that facolity where I booked this parcel, they gave me a manager number and told me to try to contact him.That manager told me to go and search the parcel yourself.What a response from him. Very poor service and management of this DTDC courier. Now no one is responding to the calls. What to do now?Any suggestion

I wanted to courier a Gift to my home. The DTDC guy suggested to take DTDC green services so that it will be delivered in third business day. I was sending it from Mumbai to Korba (Chhattisgarh), he took Rs 570 for that. Now today is fourth day and the guy from DTDC korba has no clue where the cargo is. he said they can try to deliver it on 5th day. Consignment no - V25718017

Courier no. K82630369 was booked on 25th October, 2015 and till date it is not delivered. Status is Out for delivery 27th October, 2015. But today on 29th October, when i had called Phoolbagan, VIP Market office of DTDC, the lady there is saying that there is no person to deliver the courier and kindly get it collected. I should get a call from DTDC office on 27th October, 2015 regarding impossibility to deliver, why should I call? However I have a train ticket for 30th October, 2015 in the courier which i have to get it cancelled. Who is going to bear the cancellation charges at the last moment

My father sent my wedding cards to be distributed among my colleagues on 21/10/15, parcel number H49458296, through DTDC, it reached vellore on 24th, but they did not send it to my address, despite my many calls to both the customer care, local office and courier boy, to make matters worse none of them coud speak or understand either english or hindi. My father also paid a huge amount saying that these are wedding cards and need urgent delivery. it is useless to distribute the cards now, its very late. I think services like this company are the worst, i saw the reviews and came to know that this is the worst courier company. this company should ideally be Black listed.

I have open an corporate account in dtdc company (FAIR DEALS -[protected]) for cash on delivery.
and i have shipped 279 parcel by dtdc company.
that time they told me that your order will delivered in 5-7 days, but almost 25 days has been gone till yet i don't have any update by dtdc.
Even they provide us customer care no[protected]Sneha) but no 1 is want to talk to us. No one is there to receive our call.

And 2nd they told us that payment will be transfer to merchant account on every Tuesday & Friday, but till yet we have received payment once in a week without any updation they transfer.

we have also talk to Mr. Rajesh sharma([protected]) regarding delivery status but here also we are helplless.

We have also talk to Ms. Shobha () regarding this she is also told me that payment will credit in account on every Tuesday & Friday.

I humble request to DTDC, if you are not able to work with us or if you have this type of worst service then please shut down your business.

From
Vijay Kumar( FAIR DEALS)
[protected]
[protected]@gmail.com

I was expecting a courier from dtdc courier services, i have checked online the shippment received in Bangalore on 26th Oct and it was out for delivery but still on 28th it was not delivered Consignment number is D23423448 While call ing no one is picking the call Numbers are [protected] [protected] [protected] [protected] Please no one use this courier service Others are far better than this

1 piece of parcel waybill N96131317 containing imprtant papers is not arrived on the given address this parcel is to kulwant singh C/O guilliers 24 1-1 Vic, barcelona Spain Plzz tell me where is my parcel. It conatains very important papers.this parcel from- Jasvir singh s/o ajit singh Village chahal khurd PO kamam Pin code 144513 Punjab(india)

Dear Sir/ Madam


My consignment booked from surat on dtd 21.10.15 and shipping address was ghaziabad.


After so many follow up till date i haven't received my shipment. My compliant no. is 01000710 dtd 24.10.15 & it was assured by Dtdc shall be resolve in 24 hrs. However Shipment is already received in delhi Dtdc apex.on 26.10.15 at 2.35 Am but still not delivered to ghaziabad.
I have call to[protected] nd other no. is[protected] noida center but no body answering properly.

After my compliant in customer support know I comes to know that vehicle has been saized by sales tax on 26 th oct. So first wrong information given by DTDC that its not deliver to shahibabad.

Secondly DTDC is a reputed courier company they have a road permit & all consignment along with bills hows it's possible sales tax saized the vehicle.

Today is 28th & no further information that how much time it will take to release the vehicle.

Due to that my business is effected who will compansate that one.

Kindly take this matter on urgent basis & give me solution with dates.


Rrgards
Ajay kumar
[protected]

The Most WORST service ever in all the couriers, and this is not first time. I have to receive this package (z70288134 is the AWB number), it dispatched on oct 21 2015, and today is 28th oct 2015, it must come from Delhi to Visakhapatnam, It reached to visakhapatnam on oct 26th, but i'm unable to get my package even today.
The person who is responsible ( courier boy) is not responsible at all. I was there in my office, and he said I was not there, afterwards i even contacted the office and they said, courier boy will dispatch the package, but now after 75 hours also, still he is not responsible to delivery my package.
This is not first time from DTDC, It happened many times before also. But package is important, that's why i have to write this.
May sure DTDC recruit people who can do "their work".

I arranged for a pick-up from DTDT Malad branch for a parcel to be delivered to Kolkata on 12-Oct-2015. Mr. Ankit Gupta came to pick up the parcel and gave a receipt with consignment no. V22374527. But till date the parcel has not been delivered after 16 days. I went to DTDC branch at Marve Road (Phoenix Enterprises) and met Mr Avinash Sawant and narrated the whole incident. He have me contact no. of Mr Nitin who is the area manager of Malad. Nitin contacted Mr Anil in Kolkata and told him to make the delivery ASAP. Whenever I call Anil he tells me the delivery will be done tomorrow. No Mr. Anil and Mr. Nitin both are not picking my calls to respond to my complaint. Please look into it and do the needful at the earliest.

We booked a fridge from Delhi to Ujjain, the DTDC courier accepted the consignment and the consignment number is D21754737, we have not received the fridge yet and earlier they use to say that it will be sent in a week or so but it has been 6 months and we have not received the fridge and the concerned person is also not answering phone now . kindly help us resolve this issue

We had couriered a parcels from Gwalior To Daman on 22/10/2015 but yet this a parcel not reach the destination.

I had taken too much follow-up with your DTDC team but nobody is giving proper answer.

This courier is too much important for us .

Details :

Courier Name - DTDC Courier & Cargo LTD
Pod NO - z64111038.

Dear Team,
I need your Help to take Action against DTDC Service, Because My Parcel not yet
Delivered till Date, Almost 15Days Passed away. May Be My Parcel Missed By Courier Person.
I Have talk to Customer Care and Courier person, but they are not giving proper information about my Parcel And sometimes Customer care executive not attending call, as though they are for Customer Service.
Maximum Time when I try to contact with Concern Head Person either Number out of reach or they are not attending.
So I need your Further Help to Get My Parcel Back ASAP. So Please Do the need full.
Herewith I am Mentioning my Parcel & Concern Person Details :
Docet Number-V25594840
Value- Rs10000
Mr. Ibrahim (CSS Head Mumbai Region, cntc-[protected])
Mr.Sameer (Channel Partner: SVND Enterprises, Mulund Branch, Cntc-[protected])
Sent From- Devidayal Road Branch, Mulund-W, Mumbai-400080 on 10-10-15
To- Jajpur Road, odisha-755019

Your’s sincerely
Customer Name- Manoranjan Nayak
ADDRESS- C/O B.K shah, Ahuja Bhavan, no-3, B.P Cross Rd no-4, Mulund-w, Mumbai-400080.
Mob No- [protected]
Mail ID- [protected]@gmail.com

Dear Sir, I Book one court document, which has to be delivered at Ahmedabad from Bangalore Kumarswamy Layout Franchise on 21.10.2015. The tracker updated as Chennai on first day and then Mumbai subsequently i tried the customer care Bangalore they never pick my call. I called Ahmedabad customer care several time only to misguide that i have book parcel to Mumbai and i have written wrong PIN code no but none of them are ready to give the exact status when it will get delivered. I am an advocate and my client called me hundreds of time and told i have written mumbai address and now he refused to give my fees. Finally i got Bharkas area manager number [protected] in ahmedabad but she never responded. even ordinary post will get posted in 4 days and we are in 7th day and unable to track the docket. It look like no one wants to take responsibility and question for delay in transit and updating the web tracker. i paid 120 Rs for this worst service. Thanks for giving such worst service i will never trust DTDC and will not suggest others too. i may be a only one customer for you people which will not make any differences. you people only respond and call for pick ups and not for delivery. Thanks and regards dissatisfied customer Laxmikanth [protected]

Hi, I had a parcel shipped, consignment number D23965922, through dtdc courier to my home address. I tracked the parcel online on the company's website which states attempted to deliver and from last 3 days its showing out for delivery. I have tried to contact and emailed to noida office and near by office. Contact number given at their website turned out to be of some banks Landline number. I can't get through anyone and got no response from the company's side after emailing the same. Please do the needful.

Dear Team,
I need your Help to take Action against DTDC Service, Because My Parcel not yet
Delivered till Date, Almost 15Days Passed away. May Be My Parcel Missed By Courier Person.
I Have talk to Customer Care and Courier person, but they are not giving proper information about my Parcel And sometimes Customer care executive not attending call, as though they are for Customer Service.
Maximum Time when I try to contact with Concern Head Person either Number out of reach or they are not attending.
So I need your Further Help to Get My Parcel Back ASAP. So Please Do the need full.
Herewith I am Mentioning my Parcel & Concern Person Details :
Docet Number-V25594840
Value- Rs10000
Mr. Ibrahim (CSS Head Mumbai Region, cntc-[protected])
Mr.Sameer (Channel Partner: SVND Enterprises, Mulund Branch, Cntc-[protected])
Sent From- Devidayal Road Branch, Mulund-W, Mumbai-400080 on 10-10-15
To- Jajpur Road, odisha-755019

Your’s sincerely
Customer Name- Manoranjan Nayak
ADDRESS- C/O B.K shah, Ahuja Bhavan, no-3, B.P Cross Rd no-4, Mulund-w, Mumbai-400080.
Mob No- [protected]
Mail ID- [protected]@gmail.com

Hi Sir / Madam, This is Abhishek Mandal from Mumbai . I have sent 2 couriers with ABN : D25133521 & D24608433 Respectively. Both reached Kolkata on 20th oct 2015 as per the update available from your online tracking facility .One out of the 2 has been further dispatched from kolkata and the other is still lying at your Kolkata hub .kindly look into the matter and push the dispatch of the couries with ABN : D25133521. Also expressing my grievance for choosing DTDC . And special mention of the DTDC kolkata team's ignorance in the delay . Attached are the screenshots of the tracking details.

Dear,
Sir/madam

My consignment booked on date July 31 2015, but it is not yet delivered to me .

When I called to customer care few days ago they told me that is out of delivery area .
but during the booking of consignment pin code was clearly mentioned you should not accept the consignment if pin code is out of delivery area.

it is neither delivered at receiver end nor at sender end.
Here I am enclosing the receipt of courier booking

Consignment number- Z57872473
Date of dispatch- 31 July 2015
Recipient details-
Shrikrishna dubey
Ho.no.-110
Genhu kheda kolar
Near Vindhyanchal academy
Bhopal 462042
[protected]