DTDC Courier & Cargo Complaints & Reviews

Dear Team,
I need your Help to take Action against DTDC Service, Because My Parcel not yet
Delivered till Date, Almost 15Days Passed away. May Be My Parcel Missed By Courier Person.
I Have talk to Customer Care and Courier person, but they are not giving proper information about my Parcel And sometimes Customer care executive not attending call, as though they are for Customer Service.
Maximum Time when I try to contact with Concern Head Person either Number out of reach or they are not attending.
So I need your Further Help to Get My Parcel Back ASAP. So Please Do the need full.
Herewith I am Mentioning my Parcel & Concern Person Details :
Docet Number-V25594840
Value- Rs10000
Mr. Ibrahim (CSS Head Mumbai Region, cntc-[protected])
Mr.Sameer (Channel Partner: SVND Enterprises, Mulund Branch, Cntc-[protected])
Sent From- Devidayal Road Branch, Mulund-W, Mumbai-400080 on 10-10-15
To- Jajpur Road, odisha-755019

Your’s sincerely
Customer Name- Manoranjan Nayak
ADDRESS- C/O B.K shah, Ahuja Bhavan, no-3, B.P Cross Rd no-4, Mulund-w, Mumbai-400080.
Mob No- [protected]
Mail ID- [protected]@gmail.com

Dear Sir, I Book one court document, which has to be delivered at Ahmedabad from Bangalore Kumarswamy Layout Franchise on 21.10.2015. The tracker updated as Chennai on first day and then Mumbai subsequently i tried the customer care Bangalore they never pick my call. I called Ahmedabad customer care several time only to misguide that i have book parcel to Mumbai and i have written wrong PIN code no but none of them are ready to give the exact status when it will get delivered. I am an advocate and my client called me hundreds of time and told i have written mumbai address and now he refused to give my fees. Finally i got Bharkas area manager number [protected] in ahmedabad but she never responded. even ordinary post will get posted in 4 days and we are in 7th day and unable to track the docket. It look like no one wants to take responsibility and question for delay in transit and updating the web tracker. i paid 120 Rs for this worst service. Thanks for giving such worst service i will never trust DTDC and will not suggest others too. i may be a only one customer for you people which will not make any differences. you people only respond and call for pick ups and not for delivery. Thanks and regards dissatisfied customer Laxmikanth [protected]

Hi, I had a parcel shipped, consignment number D23965922, through dtdc courier to my home address. I tracked the parcel online on the company's website which states attempted to deliver and from last 3 days its showing out for delivery. I have tried to contact and emailed to noida office and near by office. Contact number given at their website turned out to be of some banks Landline number. I can't get through anyone and got no response from the company's side after emailing the same. Please do the needful.

Dear Team,
I need your Help to take Action against DTDC Service, Because My Parcel not yet
Delivered till Date, Almost 15Days Passed away. May Be My Parcel Missed By Courier Person.
I Have talk to Customer Care and Courier person, but they are not giving proper information about my Parcel And sometimes Customer care executive not attending call, as though they are for Customer Service.
Maximum Time when I try to contact with Concern Head Person either Number out of reach or they are not attending.
So I need your Further Help to Get My Parcel Back ASAP. So Please Do the need full.
Herewith I am Mentioning my Parcel & Concern Person Details :
Docet Number-V25594840
Value- Rs10000
Mr. Ibrahim (CSS Head Mumbai Region, cntc-[protected])
Mr.Sameer (Channel Partner: SVND Enterprises, Mulund Branch, Cntc-[protected])
Sent From- Devidayal Road Branch, Mulund-W, Mumbai-400080 on 10-10-15
To- Jajpur Road, odisha-755019

Your’s sincerely
Customer Name- Manoranjan Nayak
ADDRESS- C/O B.K shah, Ahuja Bhavan, no-3, B.P Cross Rd no-4, Mulund-w, Mumbai-400080.
Mob No- [protected]
Mail ID- [protected]@gmail.com

Hi Sir / Madam, This is Abhishek Mandal from Mumbai . I have sent 2 couriers with ABN : D25133521 & D24608433 Respectively. Both reached Kolkata on 20th oct 2015 as per the update available from your online tracking facility .One out of the 2 has been further dispatched from kolkata and the other is still lying at your Kolkata hub .kindly look into the matter and push the dispatch of the couries with ABN : D25133521. Also expressing my grievance for choosing DTDC . And special mention of the DTDC kolkata team's ignorance in the delay . Attached are the screenshots of the tracking details.

Dear,
Sir/madam

My consignment booked on date July 31 2015, but it is not yet delivered to me .

When I called to customer care few days ago they told me that is out of delivery area .
but during the booking of consignment pin code was clearly mentioned you should not accept the consignment if pin code is out of delivery area.

it is neither delivered at receiver end nor at sender end.
Here I am enclosing the receipt of courier booking

Consignment number- Z57872473
Date of dispatch- 31 July 2015
Recipient details-
Shrikrishna dubey
Ho.no.-110
Genhu kheda kolar
Near Vindhyanchal academy
Bhopal 462042
[protected]

Hello, This is regarding a courier aw bill number Z70368745. I received a call from your outlet at HSR BDA complex from a person name Suresh around 4 in evening for delivery. I guided him the address which is very simple and prime location in HSRlayout Bangalore. After calling to your office again I got very rude response and they started lying that the attempted the delivery. The lady at counter named Hema is very rude and didn't even offer me to give my package at the outlet. This is under plus delivery and both the lady at counter and delivery person is lying. There is no mention of door lock and no record at my apartment of Suresh visiting. I would request you to please take the strict action and this has caused lot of problems. Kunal

An envelope (documents) was sent out through dtdc courier ) 0n Monday 9.40 a.m 19th October 2015 AWB no. F09391608 to Bangalore. They took 5 day 4 hours to deliver the envelope. They did not give any proper response... and vague answer like door is locked ( didnot visit the house), , , holidays etc., It was a bad situation for us...we got to postpone the registration, even goods train would deliver the courier services faster your DTDC I would not recommend nor i will not use your services in future. friends...just think twice before proceeding for the dtdc...

An envelope was sent out through DTDC Pune(which is hardly three hours by road from Pune to Mumbai)0n Monday the 19th october 2015 AWB nos P 34380286.It is now 5 days since we have not received the letter.All the phones of the Fort Branch from where it is going to be deliverd are switched off.Since the 21st morning it is showing as out for delivery on their Tracking site.
Have had similar experiences before also with them
Do not recommend them at all

Respected... To the above reference i would i like to get focus your attention one of this matter, on such date 21 may 2015. The dtdc franchisee booked my parcel delver at jalandhar punjab. This is for your information that not intimation such type things come to my knowledge by dtdc franchisee for not deliver the oil on the destination and they booked my parcel it for deliver.Now i find my parcel misplaced and i am not having proper response from dtdc side . I am so much disappointment by this . So please sort it out and return my parcel otherwise give me compensation . Hope yuou will sort it out...

Hi, DTDC from long time has been used from long time to deliver your couriers and items on time. But this time I am really fed up with the services being provided by the DTDC. My relatives had couriered some important items from Jaipur to Indore via the Jaipur DTDC courier channel. The consignment was dispatched on Oct 1, 2015. But till now the status on tracking system is being shown as InTransit. When my relatives talked to the Jaipur DTDC office they were not sure where the consignment is exactly and what is its status ? Isn't that strange? Some Valuable things we want to reach the destination on time and didn't expect DTDC to provide this kind of pathetic service. DTDC charged 240 INR to deliver the courier but service has not been worth the amount being spent. My Consignment Number is: V24661422. Sender Name is Mr. Kanhiyalal Nanakwani. Can you please take required action for the same? Thanks and Regards, Nitesh Sharma

I have ordered online for one of the product and ideally it should have been delivered by 16th Oct 2015.Till now i haven't received the same. I got a call on Saturday 17th Oct 2015 that my delivery thing is lying with them and i need to collect it .When they have take an order to deliver it then why are they not delivering at my place. Till now i haven't received my goods and when i called them they were talking very harshly. This is something i never expected.My consignment no is B27260295. DTDC SUCKS

DEAR SIR, I Tushar das, had booked a parcel Tadipatri courier(CN NO - H[protected] on6/10/15 for kalna Till it is not received.Please help me to receive the parcel and register a complaint. Do the needful sir Thanks and Regards, TUSHAR DAS [protected]

DTDC courier service is one of the worst service provider as i experienced they return the courier parcel item without attempt for deliver stating the reasons that no one found at the address. DTDC khirki extension branch is very rude to his customer and merely reject or disconnect the phone stating dont tell your problem. I talk with a person on contact no. [protected] they are very rude and told that complain whatever you want to complain. My rakhi was undelivered and return back by this office without attempting to deliver and another parcel having no. Z65554066 is kept pending from 4 days in this office and reporting that attempted for deliver.
I am depressed and fed up with the service of DTC.

On 11/10/2015 with H49241381, I am couriered a parcel to Dumerbahal village, Rajkhariar mandal, Nuapada Dist, Odisha-766107, They had Promised us on 14/10/2015or 15/10/2015, But till Today I.E is 20/10/2015, They diidnt delivered and The worst thing Is Even Single num on google will not work that was Horrible . Worst Experincse with # DTDC...

I have ordered a wheel chair from Amazon, later I got a call that the courier has been placed in the office far away from my place in DTDC Courier, later I have contacted the seller and the person replied that the courier will be delivered at my home after that, the very next day I got a call from DTDC courier saying the same thing so I asked them to contact seller. Then the very next day I got a call from the manager of DTDC courier kattakada trivandrum office saying that they are returning back the package as I dint went to get my package . I asked him why it was not communicated he had no answer and when I said that send it to nearby office, he replied that its a huge package and and cannot be delivered. The way he conveyed it was rude and the reasons what he provided was Unacceptable!! NEVER GO DTDC, PATHETIC SERVICE.

DTDC franchise in Owala- GB rd thane. ( mr mahale) takes exorbitant charges saying he will ship by air and sends it through local truck transport. he has a DTDC franchise. and some hidden franchise also which he never tells. he is trying to cheat DTDC as well as customers . he doesnt provide the airway no and bill. booked a parcel for which he charged 1600/- air transport.and sent through local truck transport for 350/-. also his men tried calling me and asked to pay 1000/- more. mahale is cheating people and DTDC. dont book with him.

The made easy coaching centre, delhi has send me(to palakkad, kerala) a courier on october 7, 2015 through dtdc courier. The consignment number is Z67519382. The consignment is not delivered till date. They are not even responding well to the queries. The phone number which i contacted for information is [protected].

My aunt had sent a parcel to Hyderabad from Ahmedabad, Gujrat on 5th October 2015. After paying charges of 4290. We were informed that it was on its way. After waiting for around 5 days on enquiring it showed that it is delivered but hadn't reached us. So we have lost a package worth Rs.94, 000 The company later informs us it's lost. Consignment no. *D25209227* This is extremely dissapointing.

On 15/10/2015 with H61391834, My father couriered a parcel to hyderabad, They had Promised us on 17/10/2015, But till Today I.E is 19/10/2015, They diidnt delivered and The worst thing Is Even Single num on google will not work that was Horrible . Worst Experincse with # DTDC