DTDC Courier & Cargo Complaints & Reviews

I have sent around 68 kgs of luggages from Bnaglore to Kolkata, but have received only 50 kgs. Bags were cut and items are taken out of the bags. I have complaint this to DTDC office but they are not taking any action .Its been more than a month but no response.

Its not the first incidence that the courier has returned without being any attempt of delivery. Every time the courier is returned without being delivered by DTDC when the address is very very clear and all other courier getting delivered.
Once the delivery person had called and asked it to collect from a place 2 kms away. On denying that time, the following packets are returned every time.
It has been a pathetic customer experience.
Latest Tracking Number-K81503482

My DL after renewal, was dispatched through DTDC Courrier on 19 Sep way bill No Z65987511 to my current location Bangalore. Upon Non delivery I tracked the consignment through their web site, and, learnt that the consignment was returned back on 23 Sep, on the pretext, that, the adressee was not traceable, without having visited my house or contacting me over the telephone. I immediately contacted the Bangalore office on their tel no on the web site 25354070, following a no reply, I contacted Mr Dharmendra Singh at their Narayana Delhi Apex, who demanded an Email from the originating office Kanpur. I wrote an E Mail to their Kanpur Office, and then contacted them on phone, Their Kanpur Office assured me that they have instructed their DElhi Apex to send the con. back to Bangalore. I also filed a complain through their website, which was ack vide complain No 00875434. Despite all these efforts the consignment is not yet delivered to me, Nor there are any replies from DTDC. Request pls do the needful. P C Jha, Flat No 301, Saptagiri Aptt, 2nd Main, 7th Cross, Domlur Layout, Bangalore -560071, Ph [protected]

Consignment No k79808021 containing valuable security o[censored]co bank was to be delivered to me Kumarmani meher Plot No 787/3519 Sampur SUM hospital road Durgamadhab nagar Lane -2Bhubaneswar 751003 On 20.8.2015.It is not traceable till now Telephonic contact with franchisee o[censored]ditnagar Rourkela and receiving franchisee of SUM hospital road Bhubaneswar Branch managers of both Rourkela and Bhubaneswar is of no avail. Pl help e out to get back my valuable securities.I suspect DTDC has committed criminal breach of trust for misappropriation of these properties.

Details of Sender: Mr, Mange Lal, Udaipur Courier consignment number Z64272584 booked at Udaipur on Sept 19, 2015 for Rohini Delhi. It is still showing as being "Out For Dilevery". It has been told by your office at Udaipur that the courier has been lost. The Courier contained Urgent Document.This is unacceptable and I am hereby lodging a Formal Complaint. You may notice that if such a serious issue is not sorted out by you quickly, I will approach the consumer forum and ask for damages.

I have placed and order for a saree and the parcel was out for delivery since 15 th sept since then everyday i have been calling the dtdc courier service they will request us to wait until the end of the day.they dont allow us to collect the parcel from the office disconnecting calls on face . DTDC being a national courier service they should know the national language whereas they only kbnow the local language kannanda. It is an atricious service ever recieved .

On 22 August 2015, I Couriered a parcel (CN No.- Z[protected] from DTDC Courier Services which should be delivered on 27 August 2015 as told by the Courier Service Vender but that packet is still not delivered (22 September 2015). I tried calling DTDC Customer Care no. many times but nobody answered my call. They are just sitting to make money and not to help people. It doesn't matter for them whether the packet has been delivered or not. Worst Courier service I have ever used and will advice to a;ll of you that not to use their service in future. Very disappointed.!!!

My uncle sent me a mobile phone as a Gift it was sent from Bhagalpur Bihar from dtdc courier the Consignment no: V23820237 and when i recieved the package it was void and in place of the mobile phone there was a dummy phone of the same weight to retain the same weight .It was not expected from DTDC. Its really frustating as a consumer ..Even there

A parcel weighing 17 kgs during dispatch has been delivered with a weight 13.382 kgs. Few important documents and four pieces of dress materials are missing. They are worth Rs.5000/- and it is very important that we receive them. Kindly take necessary action at the earliest.

Details of Sender: Dr. Reena, Indian Institute of Management, Rohtak Details of Recipent: House no.2020, Gali No. 12, Daimgunj, Amritsar Courier consignment number Z61443046 booked at Rohtak on August 07, 2015 for Amritsar. It is still showing as being "IN TRANSIT". The webpage is enclosed herewith for your reference please. It have been told by your office at Rohtak that the courier has been lost. The Courier contained clothings which I had sent for my newly born niece.This is unacceptable and I am hereby lodging a Formal Complaint. You may notice that if such a serious issue is not sorted out by you quickly, I will approach the consumer forum and ask for damages.

Hello, I have parcel with tracking number M22669661 was suppose to be delivered on 19th of September 2015 to me. A courier person from DTDC came to my place where i reside. There is a system in my complex that whenever somebody come, the security call us up and ask whether you are expecting the parcel or not. On that very day the security calls us and said a parcel has arrived and should he send the courier guy up to our apartment, we said yes, but the courier guy never came up and left without delivering the parcel. Kindly look into this matter and and resolved this issue.

I am expecting a consignment from ebay (v[protected] for almost more than a week but still not delivered. The consignment is booked from Chennai to Ramanathapuram but DTDC online page shows the item is at Madurai for a week. The contact number provided is not responding and email is not replied. I doubt, will I receive the parcel? Simply, we need to forget the courier if booked with DTDC. it will reach us only if we have luck. The worst courier company I have dealt with.

I have sent a parcel through dtdc courier but they are not giving the receipt ..a receipt they have given, on tracking showing delivered in july but i have given parcel in september.when i went to complain the told that receipt will come after two days bt today after 9 days they are saying that receipt has not yet come..more details are on the fake receipt.....

I have sent a parcel through dtdc courier but they are not giving the receipt ..a receipt they have given, on tracking showing delivered in july but i have given parcel in september.when i went to complain the told that receipt will come after two days bt today after 13 days they are saying that receipt has not yet come.....

A small consignment was booked on 17/08/2015 from Bokaro to Bangalore vide docket No. K80988722.It was assured that the consignment will be delivered within a week at Bangalore. Till date, It has not been delivered. Online tracking says that the consignment was dispatched from dtdc facility, St. Jhons Road Branch Bangalore on 25.08.2015 at 12.00 A.M. But it never arrived at the designated address. On enquiring from dtdc co-operative colony branch, Bokaro Steel City, from where the consignment was booked, they are not able to give any satisfactory answer.We are simply sick & tired by there attitude. In fact I gave them the option of insurence claim also, since the consignment was insured but nothing happens. Pl. look into the matter & reply me yr outcome of investigation on the following email address: [protected]@yahoo.co.in

Consignment number - F09253136 Sent from Indiranagar to Yelahanka, 8 days back. Check for yourself how shamelessly it is lying in their hebbal center ever since. Go to their Tracking system and put the Doc number given above. No one picks call, no response to emails.[protected], [protected](Suresh Gandhi), [protected](Srinivas), [protected] . so many numbers. They have kept to listen to ringtones I think. Pathetic. Do not go for DTDC even in the worst of cases. Local courier services are much better than them.

I Nirmla Devi W/o Dr. Sharawan Kumar R/o HIG-8, Rakkar Colony Una District Una HP. I sent a courier through DTDC Couries & Cargo Ltd. Una HP 174303 (Regd Office no-3 Victoria Road Bangluru-560047) to Near Harsh Mahajan Building Panthaghati Shimla-171009 vide CN No-Z55608840 on dated 04.09.2015. But till date the courier not deliver to SHimla. In the courier pack there are rupess 20000 (Twenty Thousand) material. So you are requested to take n/a please Applicant Nirmla Devi HIG-8, Rakkar COlony Una Distt Una HP Phone NO-[protected]

Sir, Actually we have to receive one courier from chennai (i.e) cheque we are waiting and commitment based on that.. But still haven't received.. i called to trichy DTDC place is tollgate.. but answer is not properly and rude.. this is not customer service.and i called Edamalaipatti pudur DTDC courier place one guy spoken he is very rude.. why should keep this kind of peoples.. They are spoiled DTDC Courier group.. pls. take necessary action please

C62670586 courier not deliver to my add...nd in tracking page type miss route...agar miss route tha to mujhe contact kr lete main waha jake pick kr leti...without my any contact they deliver courier return...& in any branch n coustmercare never received calll...such a bad service...

Complaint Regarding CN No-Z[protected] I had sent parcel on 24 April'15. This is complaint regarding - Parcel was marked Delivered ever though it was not delivered. I had called to Gurgaon office last month, customer support officer confirmed that they have my parcel. So i requested to return the parcel back to my address. But after many follow ups. My parcel is missing. I have not received it yet. I had never expected such service from DTDC. Worst service ever. Its been 6 month since i'm following up for this. No body responds at [protected]@dtdc.com and css.[protected]@dtdc.com. Even tried reaching [protected] and many other mentioned in site. No response. I'm really disapponted that i have choosen this companies services. It seems management does'nt care about whatits employee are doing with cusomer.