DTDC Courier & Cargo Complaints & Reviews

Consignment no. G90183126 i have opted for DTDC courier service on 24/8/15 and they took off paper money without mentioning on receipt. They have assured me delivery within 4 working days and not yet delivered and now they neglecting my phone and my luggage not traceable.

First of all when we were booking this shipment we were told that this would reach within 4-5 days. However this shipment reached its destination in 8 days. Also when the person finally received this shipment, we noticed that the contents of the shipment are changed. We have sent 4 rakhis and 1 greeting card, however the person in Australia has received only 1 rakhi and 2 small chocolates. Is this the service for which we have spent Rs.1400? This is highly unprofessional and completely unacceptable. We want our full refund back plus compensation or else we will take strict action against this.

Dear Sir
A courier was sent from Delhi on 22 Aug vide Docket No : Z 64936816 for Indus World School, Indore. Till date (31 Aug) it has not been delivered.
On inquiry on 28 Aug it was intimated that, on 27 Aug the courier came back as the premises was locked, which is a lie as there are 2 security guards 24x7 in school.
As per web tracking the courier reached on 24 Aug and it has not reached till date even after speaking to DTDC.
Kindly resolve.
Regards

I have sended my original papers of Royal Enfield bike along with bike key from Aurangabad(Bihar) to Bangalore (karnataka) by DTDC Plus service on 29th aug 2015. they were supposed to deliver on 31st aug 2015 morning. But i am unable to even track the status. This is the third time back to back i am getting this third class service by this courier company. Please do something with this third class service given to customers.

Dear Sir/Madam I am V.Sridhar. i am your regular customer. My Credit Card no is xxxx xxxx xxxx 6004. i have paid all the dues . but till now my card is not activated. Please Activate my card. if its possible please arrange to send my new card for the following address: V.SRIDHAR S/O.N.VISWANATHAN NO.32, RAMNAGAR 1 St STREET AYYENCHERY ROAD, URAPAKKAM CHENNAI-603210. awaiting for reply. Thanks V.sridhar

Sir I was send a courier (containing Scalextric Toys set weighting 3Kgs in good packed condition) through DTDC courier with CN no- A32514216 on 26 Aug-2015 from Gujarat (booked at DTDC office - [AF-798] LG-32, Sanghvi Tower - 4, Adajan, SURAT - 395009 GUJARAT). When I asked in the DTDC booking center (Guindy and then Adyar Despatch[protected] they told me that my shipment was delivered on 29 Aug-2015 to some firm called Adaptech in Adyar. The recipient address on it (my Address which is : Dr. Henry, Corner Stone Hall, #39, Besant Avenue, Adyar, Chennai, Tamil Nadu, Pin 600020) and the operator in Guindy told me it was delivered on 29th to a company called adptech in adyar and he gave me his adyar office no.[protected]. But when I asked the Adyar office they said the same that it was delivered on 29th to Adaptech in Adyar. When I asked to whom and what is the recipient name on the consignment booking they said they are checking, took about five minutes and then told me that the consignment is still with them and that they will deliver. The way they were handling showed a fraudulent motive. This is very very Bad for DTDC image. I insisted that if there is any damage to the consignment or if it was opened and fiddled with by them I will not accept it and proceed with a complaint. Iam yet to receive the consignment. They have misguided me and they have wrongly updated the web page with a false status. The staff at adyar office must be taken to task and if they are indulging in Fraud and thievery. They must be taken to task and lawfully dealt with. Please record this complaint and take suitable remedial and punitive action. Iam an advocate and will aggravate this issue if no solution is received soon.

My courier was dispatched from Delhi to Shimla on 25th August under No. Z61542582 but till on 31st August 2015 not courier delivered. I trying to call to the DTDC Lakkar Bazar Shimla office on the telephon they uselly not picking the call if some pick the call just asked single word hold down and disconnect the call. what to do?

My self Rakesh Kumar and I had sent a currier for Malbazar Siligur with AWB no - Z62629468 on 22nd Aug but till now the Currier not delivered on its destination. As I sent Rakhi for deliver before 29th Aug. which usefulness for delivered after 29th. and this is really very bad experience with DTDC. Thanks Rakesh Kumar Z62629468

I had sent Rakhi parcel on 25th August 2015 from Pune to Mubai Kamothe, through DTDC. The consignment No. is P33585321. Till 31.08.2015 it is not delivered.On 27th i called to pune customer care, they told it is in Panvel branch and gave me contact no. for checking. I did the call, first time she pickup and told me its not reached in our branch. After that from afternoon to evening she didnt pickup the phone. I called on 28th morning, she told its in our branch and as kamothe is residential area we will delivered it by evening. But till date it is not delivered. When i was asked the courier boy, while doing courier, is it delivered within time. He said yes by tomorrow it will be there. Same day i sent the rakhi to nagpur, it was delivered by 28th in Nagpur. Its so irritating. DTDC should take the action against panvel mumbai branch. Because of such people, company name is going down.

This complain is regrading B22759073. I had sent two items (one showpiece and another wall calendar) inside one gift wrap. The gift wrap was again packed inside a big size envelope and finally the envelope was placed inside DTDC pack (Rs. 40 additional cost). Gifts were sent to my sister. After delivery, when she opened the DTDC pack, the inside envelope was found open (attached picture of the envelope received) and also the gift wrap was...

Product delivered from Kadugudi, bangaluru to West bengal, Haldia on 8th august but still not received at the destination. Person went to the DTDC office at haldia but they say the product was returned without valid reason. Now The product and consignment charge should be refunded to me without delay. CN no - B23772978 Delivery address 721602 Delivery person - Santu Maity Regards Sourav Maity [protected]

Name: Chandra Kumar Sharma Email: [protected]@gmail.com Mob: [protected]. DTDC Consignment No : M21740322 On 18 July 2015, "PROCTER & GAMBLE HOME PRODUCTS PRIVATE LIMITED - MUMBAI" had send me a product to "Darjeeling", via DTDC courier with tracking number "M21740322". It had been so many days so I enquired "P&G ConsumerCare" ", regarding my order, they informed me that this product was received by me on "Sat, Jul, 18, 2015 12:00 PM".But till date I have not received this product. When I enquired Darjeeling DTDC branch regarding this, they said that they don't have the product. I even mailed DTDC customer, and they are also not replying me. I am fed up with DTDC Darjeeling Branch, I went there two three times, but my product was not given to me.

I booked a parcel on 22nd August 2015 from Jodhpur to Indore through DTDC. The consignment No. is F09134098. My wife sent rakhi in it. I have informed this fact at the time of booking. In spite of paying Rs. 480/- for a parcel of 2.5Kg the parcel has not been delivered till date i.e 30th August. What kind of service they provide?. I f i would have booked the same parcel through a local courier company they would have delivered it on 29th and the cost would have been half. I have decided never to book any consignment through DTDC. It should be black listed.

My cousin sent a courier (DTDC) through HIGH SPEED plan on 26th Aug 2015 from Hyderabad and the courier has reached Gwalior on 28th Aug 2015(Friday) at around 11 AM, but the courier has not been delivered as of today(30th Aug 2015) and there is no response from the office. The courier contains Rakhi and delivering it after 2-3 days doesn't make any sense. This is not the first time, as previously I had to pay Rs. 2000 fine as my fee DD was delivered 2 days later. Atleast they should call the customer to come and collect the parcel if they cannot deliver.

I have couriered a Rakhi (cost 120 Rs) from Delhi to Ranchi, Dated 25 August 2015, consignement no: V23163095 but the Rakhi is missing and not delivered in Ranchi. Status of courier is displayed as Delivered with wrong phone number and unknown person. I want a refund back of the service charged for the delivering of my Rakhi from the DTDC courier.

One of my friend has made a courier thru DTDC service (frm Tamluk Sankarara, West Midnapore - 721636) on 21st Aug'15 & made payment of Rs 30/- against POD no K81423942. Now, It still featured at "Sodepur Super Franchisee", 93 R N Avenue, Aheli Apartment, Gr Flr, Kol - 110, Ph-[protected] by chking DTDC portal. Have called up @ mob no [protected], not entertained; Pl help in getting the same & penalized them for irresponsible duties. Rgds, Debdulal ([protected]), Kol-110

It's a pathetic service . i have sent Rakhi through DTDC xpress courier they charged Rs. 225/- and told it will delivered by 27th Aug if delayed then on 28th will delivered. Now today on 29th The delivery boy is saying destination is too far from delivery hub so recipient has to collect it from hub. How ridiculously it is. I think it's big mistake to choose DTDC. Docket No. X10537853

Hi,

I have send my courier (RAKHI) through DTDC courier with CN no- M23647471 & M23647532 on 22 Aug-2015.
When I asked in the DTDC booking center they told me that my shipment was delivered on 27 Aug-2015 and he gave me his courier boy mobile nos.

But when I asked to my relatives that whether the courier was received they denied, then after I regularly called on mobile of courier boy, but there was no reply and they didnot answered my call.

WHY they have cheated me?
They have misguided me and they are fraud/

Today they are saying that, the shipment should be collected from office they will not deliver.
WHY?
DTDC has very poor service and they are fraud.

I am not happy with DTDC courier service in Shimla ( Himachal Pradesh). I sent a courier from Chandigarh with docket number Z58734496 after confirm the service at that place. But your courier boy(lekhraj) denied to deliver the packet at door . He put the packet in a shop and told me to collect from that place my house is 15 minute walking distance from the shop.

Hi, This is to inform you that I have not yet received my courier (Tracking # K[protected] as of now. It was dispatched on Sat, Aug 22, 2015 from Patna to Delhi. As on Friday, Aug 28, 2015 Current status is showing as Shipment Delivered. Please revert me on priority when will I receive my Courier?