DTDC Courier & Cargo Complaints & Reviews

I made a courier from DTDC Whitefield ( Balaji Arcade, Whitefield Main Road, Narayanappa Garden, Whitefield, Bengaluru, Karnataka 560066, India) on 22nd Aug 2015. It was a Rakhi courier from Bangalore (Karnataka) to Gwalior(Madhya Pradesh). The lady at DTDC counter told me to pay Rs.130 for the courier and I asked her the price list. She showed me the DTDC price list where for "rest of India" mentioned as INR 125/-. I asked the lady why Rs 5/- extra and she told me its for the Rakhi cover. She told me the courier will be delivered within 4days. I paid her INR 130/- My concern are: 1. She mentioned INR 120/- on the reciept which I realized later 2. Till Today i.e. 27 Aug 2015 courier has not been delivered. I need a clarification why there is difference in pricing mentioned on the reciept and actual money taken IF the price for "Rest of India" mentioned as INR 125/- on the DTDC price list how INR 120/- can be mentioned on the reciept. I want to know the action taken for this complaint.

Dear sir/mam From Bhubaneswar the parcel was booked on 21st Aug 2015, with notifying it is URGENT, still DTDC courier people were so delayed the KEY and the original documents, which has been reached to me on 26th aug 2015, which was supposed to reach on 24th Aug 2015, for which i have paid Rs 2000/ to railway to get my Bike. i have called to each and every customer care for BBSR, Vijak and Hyd, but they are not having so called common sense to understand the issue. The people are so care less to listen the issue also... pls do the needful sir...

I have booked Rakhi through Rakhi Express, DTDC to USA vide consignment no. N 95252014, dt.22/08/15. I have been assured to be delivered with 4-5 days by customer care service. Now after 7 days also I am not getting any track of the shipment. Call support number [protected] replies as switched off always. This is mere cheating with customer. Please return my paid amount Rs.1200/- against the shipment as delivery of the consignment is now blank for me.

I supposed to receive a courier sent by an organization through dtdc courier service on 7th August 2015. The consignment number is Z63467633. Its showing it is already delivered on 10th August 2015. But I did not receive that. Also registered a complaint in customer care (ref no.[protected], but seems just for formality. Not any action has been taken yet. Its really very unresponsive, not customer supportive.

I have sent my parcel (60 Kg) by giving Rs 4800 as their fee from Vellore( Tamil Nadu) to Thoubal (Manipur) on 6th of July 2015. The parcel contains everything (books, clothes...u can say my 6 yrs belongings). Its been nearly 2 months since i sent but i havent received my things till now (26th August '15). Please kindly help me in getting my precious belongings. Thank U.

Hi, On 21st August, 2015, I had ordered Rakhi to Singapore through the Rakhi Express App, the money (INR 552) got debited from my account but I didn't receive any tracking number. I got an SMS on 21st that I will receive the tracking number through SMS but I didn't receive any SMS. Pathetic service!!! I think this is just a scam by DTDC

This is Arvind from Bangalore. I had given a package to DTDC courier on 20/08/2015. I was promised that it would be delivered on 22/08/2015. However, the courier has not been delivered so far nor have I got any call from the dealer. When I tried to contact them, they are giving some other numbers and going into circle. I think this is total irresponsibility from DTDC. I have tried to contact their support team by mail, but that too has not worked and I have not got any response so far. My mail id is arvind.[protected]@gmail.com & contact number is +91 [protected] Receipt has been attached

I had send one parcel from Bangalore by CN No. B24289270 on 19th aug;15. When i checked the status of Parcel, it has reached the Ranchi on 22nd Aug, 15. When i inquired with the Ph. no. [protected] it was switched off. Almost three days over, the parcel is laying with Ranchi, DTDC office. Please resolve the issue and deliver the parcel at the earliest to destination.

Its been almost 1 month now, since i had given my consignment from Trivandrum (poojappura Branch) to Flikpart warehouse on 25th July 2015. The details are: Case# 00614899 : Case Status : In Queue... Consignment No : R18872801 On checking DTDC website, it shows the package is in kochi since 26th July. Also i have no update from DTDC. It seems parcel is lost and they are giving no confirmation to my emails. Receiver address Flipkart India pvt Ltd Bangalore ware house Trescent#148, 2nd floor, Floor, next to gopalan mall, Mysore road, Bangalore, Karnataka 560026 Sender address Krishnaswamy Thaliyal pump house lane Trwa 150 Karamana Phone [protected]

They have lost my parcel and are not telling me about it.i call them to ask abourt its whereabouts. I sent a parcel on 27th July from lucknow to jammy. It has still not reached its destination when I called them in Delhi to ask about it they told me that the parcel was returned because of insufficient address. Since 10august the parcel is in transit. No one is able to give me a clear picture of it.

My courier reached Bangalore office yesterday but has not been delivered until now. I called up the Lavelle Road Branch of DTDC and spoke to a lady on this number - [protected]. She said the courier was "lying" in the office since morning but there is no one to deliver. This is not the first time I am facing issues with DTDC. The last time I sent a courier to Managlore Kadri, the person at work said that they wanted to leave early today so cannot deliver, in spite of sending it through express delivery. I am really disappointed with DTDC's service. My company gives them a business of at least INR 2, 00, 000 every year. I will strongly recommend the company to stop using their service. DTDC always delivers courier as per their employees convenience and charges us a bomb for delivery. Other courier service like Professional Couriers have delivered to the same address within 2 days with a very minimal amount. I expect serious actions to be taken against DTDC.

My courier reached Banglaore office yesterday. I called up today to track my courier. The lady at Lavelle road office said that my courier is lying in the office since morning but there is no one to deliver it. Really disappointed with your service. My company gives you business of about INR 1, 00, 000 every year. I'm going to stop taking your service now. This is not the first time I have faced issues with DTDC. The last time when I sent my courier to Mangalore, they didn't deliver because they wanted to go home early. The lady I spoke to is from Lavelle Road Branch of DTDC. Her number is [protected]. Expect some serious actions to be taken.

I have order three product date AUG 7 from rewardme website. the product package shipped from there end and when I track the shipment M23861517 IN DTDC WEBSITE it show your courier reached 11aug at destination city. After that's I wait to shipp to my door but 10 day gone I doesn't received that product. And when I call local dtdc office no.[protected] then call receiver (person) argue with me say why you write this type of address, you not know your address, I know every local area yours address not valid, You don't do any thing even I never give your courier, Here not enough, he told me you call or write email to company support your product already gone/ received by other Or REALLY WHEN I AGAIN TRACK THIS COURIER IT SHOW RECEIVED BY Sign not me

I have order three product date AUG 7 from rewardme website. the product package shipped from there end and when I track the shipment M23861517 IN DTDC WEBSITE it show your courier reached 11aug at destination city. After that's I wait to shipp to my door but 10 day gone I doesn't received that product. And when I call local dtdc office no.[protected] then call receiver (person) argue with me say
why you write this type of address, you not know your address,
I know every local area yours address not valid,
You don't do any thing even I never give your courier,
Here not enough, he told me you call or write email to company support your product already gone/ received by other
Or REALLY WHEN I AGAIN TRACK THIS COURIER IT SHOW RECEIVED BY Sign

I have booked a shipment of Rakhi under Rakhi express apps on 22nd of aug'15 vide consignment no. N[protected] to California, USA. I have paid Rs.1200/- against the shipment. Now I am not able to trace the shipment as the last updated status in DTDC portal is "Inward scan shipment not found at Mumbai Hub". When I tried to contact their call support no. [protected] no body is picking up the number to answer my query. This Rakhi express service is introduced for Rakhi occasion only and if the packet will reach after 29th of Aug'15 that is after the occasion then of no use. Also like to inform if people of DTDC are not contactable at this point of time then I am loosing my hope that my consignment will reach on time. This offer will be a mere cheat to customer. Pls take serious action on this.

On 20 Aug 2015, I sent rakhis and a metal hairband from Kolkata to Noida. They saw all items before they packed it in front of me. First they asked me for Rs. 275. Then I asked for the normal DTDC Lite so they charged 125 and said it will be delivered in 5 days. Today the package has been received at Noida and the hairband is missing. This is not the first time this has happened.

Hello sir my order id is 14467642. I hv ordered two polo t-shirts & 2 casual shoes. In these 4 products only one product is gud & in 2 polo t-shirts size problem and one casual shoes also size prob. I hv also placed refund request no- 1936823. I also hv Currier these 3 product in[protected]. AWB no- Z62229426 & Currier name is DTDC currier....

Dear sir my consignment no is M20975851 which has been sent to aligarh frm mumbai dtdc branch of kamadhenu shopping centre of lokhandwala.As per site dtdc tracking is showing delivered at aligarh on 15th aug2015.it has been sent on 1 2th aug.unfortunately untraceable.They r telling nw it will be delivered.How they r irresponsible .is it nt loss of me .it is worth of bigloss 4 me.is it a private company! Tarannum mustafa

Dear sir my consignment no is M20975851 which has been sent to aligarh frm mumbai dtdc branch of kamadhenu shopping centre of lokhandwala.As per site dtdc tracking is showing delivered at aligarh on 15th aug2015.it has been sent on 11th aug.unfortunately traceable.They r telling nw it will be delivered.How they r irresponsible .is it nt loss of me .it is worth of bigloss 4 me.is it a private company! Tarannum mustafa

I had a package coming from bangalore whose tracking no. is B24716710, this company returned the package back to the place without contacting me and updated the status online that Address OK but no such person with this name. Nobody had called me and informed that a package is going to be delivered today at my address. I haven't received even a single call from the nearby office or the delivery person. I am a working guy because of which it might be possible that there was nobody at my flat, but are these people and this company is so poor that can't afford a call to my number. Atleast they could have arranged a missed call and i would had called them back. It was such an important package and required to be delivered at the earliest.