DTDC Courier & Cargo Complaints & Reviews

this is the worst courier service i came across. their customer support never pick cal and always put calls on engage. we have booked our couier one mnth back frm bombay and after repetitive calls they are saying it will be delivered today . everyday they say today and on online tracking it is showing out of delivery from last 15 days. on calling again and again they always lied that we go to your place but you are not available as phone no. is mentioned on the courier but they never cal. and they dont even have mentioned in which office couier is there during online tracking as there are more then 20 couier centres of dtdc in chandigarh. after so much pain we went to their different couier centres and search for our couier and after so much they are not even ashamed of their mistake

Dear Sir, I have a parcel from Taloja MIDC Navi Mumbai 410210. Booking date on 06 june 2015 But till date i have not received my parcel. When check AWB No. D22950456 online tracking system, its showing delivered on 10, 06, 2015. I already contact at Surat Branch but nobody ready to answer. Till date i am not received my packet .Also try to contact customer support but never get connected. Delivery address is: Rajkumar Aurade, P-301 Swagat Recidency, Icchapore Surat 394510 Do needful

Dir Sir, My Important parcel booking on 9th July 2015 from Chandigar, by DTDC Air cargo. But the parcel cud' t delivered to me in Kolkata till now. I'll contact to the DTDC customer care, but they are no response. This parcel is very very argent to me. SUBHANKAR BARUI Call: [protected]

Dear Sir, I have a parcel from P & G Healthcare Pvt. Ltd. Mumbai. Booking date on 24 june 2015 But till date i have not received my parcel. when i get AWB No. M21768692 from P&G then check by online tracking system and its showing delivered on Wed, Jul, 01, 2015. I already contact at Khokhra DTDC Branch but nobody ready to answer. Till date i am not received my packet .Also try to contact customer support but never get connected, after that try to connect with senior executive of customer care on [protected] but she disconnected my calls every time also send detail in msgs on this no. Please note that so may e-mail send by me on - css.[protected]@dtdc.com but no response frm DTDC till date. Request you to please do needful.

Consignment no. K80736652 was booked from D.S.Research Centre Guwahati on 8.7.2015 reached destination Karimganj on 11.7.2015 but till now the consignment was not delivered. That consignment contains medicine for a Cancer patient and their negligence can take someone's life who is mainly depending on these medicines. Samrat Chakraborty [protected]

I have booked a parcel from Pune (India) for Kenya in first week of May. Tracking ID: N95736081 Parcel contained 8 SOLAR lamps and Total Invoice for the items were USD 96. But DTDC agent (counterpart) DHL charged more than USD 100 for customs clearance and other miscellaneous charges. These charges are infact more than value of items. I have received the DHL Invoice and Receipt today from Kenya customer so wanted to escalate this. My client is not happy with all this. There has been dirty work done at the crossroads and someone intentionally tried to do that to make quick money. Kenya and other African countries are making a special effort to promote renewable energy devices and I cannot believe that they would charge more than 100% of Invoice value in terms of all these duties and Government fees for these SOLAR lamps. Looking forward to hear back from you at the earliest. Rgds, Akash

Hi, I had send my visa documents along with my educational certificates, birth and marriage certificate.In my presence they sealed the envelope with brown tape.I had couried my documents from Guwahati (Assam) to Mumbai. The envelope has been tampered very badly and the seal was open in a bad condition. My Good luck that i have not lost any of the documents. The quality of service is horrible, these guys take so much money and the service they provide is not at all reliable. Manasee Das.

This is informing you that i have send a parcel, attached as below - v[protected] by your company on dat - 08 / 07 / 2015. I have send parcel by speed / fast service charged rs - 270 from me and ur representative promise me that ur parcel reached with in three days and he send the parcel by simple courier / post & cheated with me today i have tracked my parcel and showing location ludhiana but my destination place is kerala h. O valapad. If my parcel will not reached at time then i will go consumer court& published in media / newspaper. Against yours
Branch details mention below: -


Moradabad branch (Bo)
Shop no. 4 vijaynagar opp new road ways
Bus stand, moradabad
Moradabad 244001 (Up)
Phone:[protected] / [protected]
Email: branchnro. [protected]@dtdc.com

I sent two tv sets from chennai to gurgaon. consignment no. D20863963. screen of both tv sets were found damaged on recieving at gurgaon. total value of goods was written as 20000 on the consignment. the courier guys at gurgaon are not ready to entertain the complaint and the guys at chennai are saying that its liability at reciever city. pls do the needfull my contact no. [protected]

My Documents which is having Original Boarding Passes of Flights and with that my reimbursement will not happen and which is arround 15, 000 INR. Courier CN No. - Z59204172 and the courier date is 27th June and destination address is - Vandana Kumari Broadcom Communications Technologies Pvt. Ltd Campus 1A, RMZ Eco Space Bellandur, Bangalore 560103 it is being more than 15 days and i am not having any update from DTDC as i ahev tried calling many times to Corporate Office no.[protected] but no one response to that. Please help me to resolve this issue ASAP.

My Documents which is having Original Boarding Passes of Flights and with that my reimbursement will not happen and which is arround 15, 000 INR. Courier CN No. - Z59204172 and the courier date is 27th June and destination address is - Vandana Kumari Broadcom Communications Technologies Pvt. Ltd Campus 1A, RMZ Eco Space Bellandur, Bangalore 560103 it is being more than 15 days and i am not having any update from DTDC as i ahev tried calling many times to Corporate Office no.[protected] but no one response to that. I will be in loss of 15, 000 INR which is flight charges from Company. I want my Packet back or i want 15, 000 INR to be deposited to my account. Please help me to resolve this issue ASAP. Regards Jitendra

My consignment no. Is :- k78076137, i am from durgapur, west bengal, i gave parcel to DTDC from durgapur to destination gugaon on 25/06/15, but my parcel is not delivered till now, DTDC tracking shown me that my parcel is in transit, the DTDC company continuously harassing me, and they told that your parcel was delivered on time, they did not say anything properly about my product that where is it now, kindly do something that I will get back my parcel, or get back my money, thanks..

Sent a courier on 3rd march 2015 from Jaipur to Mumbai (AWB number : Z[protected] and still it's showing in Transit. Either it's misplaced by your courier service or you take more than 4 months to deliver from Jaipur to Mumbai. I need an answer coz that courier was very important. Has renowned courier DTDC also started misplacing the parcels of customers and can't be trusted anymore?

i called to the corier person regrading my corier. he gave one number that number is [protected]. i called to this number every day from 5th july. every time he will tell i am coming but upto now he didn't came . corier number is : C61870225 please help me to get my corier. its very urgent . this is the very bad service upto now i saw.

my consignment no I00307091 couried on 29/06/2015 from Nainital to shimla, your shimla office said that my parcel weight is around 5 kg so they will not deliver it at my place, i have to collect my parcel myself from their office. this is ridiculous. if a customer is paying full charge then its your duty to deliver it on the address menmention on the parcel. kindly do the necessary action at your end

DTDC is denying to deliver PAN card to my home. They are asking me to come to DTDC office to collect it but It is not possible for me now.Please deliver the PAN to my address.bill no. X09983274. DTDC office - muthanallur cross dtdc office

i am ur regular customer of 100 packets per month.i booked a parcel from ambala to delhi on 10th but was not deliver on 11th. it was booked for person going USA on sunday doc no D22702270. when i enqire from ur dealer he gave me nos of delhi to get packet from there...but both nos are not working. then i calles mr. pardeep area manager ambala m no. [protected]. he didnt pick the phone. the i sms him. he called back to say me i cant do because i am with my family. he was able to give the no of delhi to me so that i can pic the packet. but he refused.and he said me to see in police station in morning... tell me sir, on monday to saturday are they not picking the personal phones. then why he cant give me the no. we are 3rd class person in from of him. even our prime minister will not treat like this. due to him my packet was not deliverd. thankyou so much for the great service. regards puneet batra events pharmaceuticals pvt. ltd. [protected]

My parents had sent some home-grown mangoes from Guwahati to Bangalore on 2 July'2015. Today is 12 July and there has been no information about it from DTDC side. Even if it is delivered now, I will be getting rotten mangoes. They did not even bother to contact me this whole week. PS: It was not just a parcel, it had some sentiments attached.

My package was suppose to come at dtdc bule which promises 1 day delivery to remote areas, But while enquiring dtdc said that it will thake 4 days . It charged me a lot of money approximately Rs 2000 for 3 kgs by assuring a delivery of dtdc blue. As it failed then why so much money to pay for, it worked like a standard delivery.

Hi DTDC, Your DTDC is most worrest service I have ever seen in my life. they are not delivered the product in expected time. actually we have given an order on 7/7/2015 and as per DTDC the delivery should be 9/7/2015. we have raised call and requested to deliver but the courier person came and he asking about address proof and we showed him the My Company identity card and voter id proof but he is not accepting the proofs which I have shown. is there any policy to accepting proofs let me know. we are irritated with DTDC service time. we will complaint with consumer court on this. please take action on the courier person. he don't know how to behave with customer and he is using dirty language.