DTDC Courier & Cargo Complaints & Reviews

I have booked a parcel on 16 July, 2015 with consignment id D22255188 from Saharanpur To Dharapuram(Tamil Nadu). It is found that the goods is broken and the packing was also torned. So please do the needful regarding this, as it is the responsiblity of the courier service provider.

My friend sent me a document and number plates from kalyan branch(mumbai) to bhongir(nalgonda dist) on 16/06/2015 Awb no: D22944136. Till i have not received the parcel. daily iam contacting the customer care they are loding a complaint daily. But there is no response from dtdc. That parcel is very urgent for me. Solve my problem in high priority. My contact no:[protected]

My frnd sent me a document and number plates from kalyan branch(mumbai) to bhongir(nalgonda dist) on 16/06/2015 awb no: D22944316. Till now i haven't recevied the parcel. That document is very urgent for me. daily iam contacting bombay customer care but there is no responce. Please help me and solve the problem in high priority

I booked my Consignment through Dtdc from Jajpur, Odisha to Haldia, W.B. After receiving of Consignment, I found one of my carton box inside material (Induction top - Philips make) missing. I am surprised and lodge a complain to Dtdc through mail (Case no:[protected]. But till date no positive response given from their side. Their customer care response is very poor. Not even pick up call also. Pl help me to get compensation from DTDC.

Your product "Apple Stylish Slip.." was shipped via DTDC (AWB NO. Z[protected] on 15-Jun-15. The estimated delivery date is 17-Jun-1 But My order Is Not Delivered at Same Date. I Hope U can solve my problems and send my products (Courier) immediately...Thankss

AWB no. : D22989676 Date of courier :[protected] from Pimpri DTDC, Pune Reached DTDC Bahadurgarh on[protected] Now no info available while tracking. On 19th while tracking online, it showed "out for delivery" and now it shows error. No response from SMS tracker, [protected]@dtdc.com, [protected]@dtdc.com. And your customer service does not answer the call. Went to pimpri dtdc yesterday from where they called your representative at Bahadurgarh. The person who received the call first said the product is delivered to the destination, then he said the product is not received at Bahadurgarh itself, and then he said there is some problem with his system. It has been 5 days now since the product is been received at Bahadurgarh DTDC, and not yet delivered. Need immediate action, as the product was a returned courier to the merchant and my money is stuck.

Dear sir vide receipt No.I01384391 from Jaipur to Hyderabad dispatched on 20 june 2015, where as it has to be deliver in 24 hours but it was delivered on 23 june 2015. Also parcel was open with total damage, it shows how your service carries our material. Finally when we call your people, instead of giving response they are giving another number and asking us to contact them which shows irresponsibility. Regards Bhujangarao siripurapu Plantscosmos email:[protected]@gmail.com [protected]

Hello, Why I am writing this email is because your Representative even do not know how to talk with customers. I booked a courier at 1.00 PM 22 June 2015 and its not dispatched on the same day & even not when I am writing this email. I have a courier M20436547 its so been called your CN NO. I booked courier from S.S. ENTERPRISES from Nagpur & this was very important for me today as I do not expect delivery.I can go to registered DTDC office & collect the courier. But the worst is its not yet dispatched shame on DTDC. I am loosing lot of now by end of the day I could I have taken this step to ask some person to come to Pune any any means instead of DTDC worst service. What kind of people you have given to agency? If needed I have conversation recorded for every one talked at lease 3 peoples from S.S. ENTERPRISES. Hope I will get reply within next hour. For your information please find attached. & Kindly mean it I am writing this email in RED NEXT EMAIL I am writing phone numbers of peoples written on my slip. [protected]So Called DTDC registered office (but a lady said she can not help me as I have handed over my courier to somebody else. If the person was not authorized by DTDC then how he can give me a slip of DTDC as attached.) Other Person [protected] he is talking irrelevant to me? I got these numbers from DTDC website. Before that I called first to[protected]Pune). They are keeping me on hold (IVR) for 8-12 minutes and disconnecting phone. I need answer for all my questions? Kindly reply from Customer Care. And please let me know am I servicing to you or you are? NEXT EMAIL Reply is appreciated. Consumer Court is final option. No Reply is expected as I emailed thrice.

This is to inform you that the consignment no Z[protected]DTDC) was dispatched to A-90, Sector-7, Rourkela, Odisha 769003 dated 15 th of June 2015 & still not reached though it was mentioned urgent because it was consists with medicine for patient. The web page is showing a different story & i personally spoke at BBS branch, Odisha & they confirmed that the material was not received at their end & still in Delhi in transit mode. The franchise are not responding & not even taking any responsibility. Please i will urge you take necessary & strong action against the same. Ranjan Bhoi Mob-[protected] e-mail :- bhoi.[protected]@gmail.com

Dear Sir, We have sent a courier from Mysore to Chennai, the docket no is B21118055. The people at your Chennai office have refused to deliver to the location, if that was the case why was the courier accepted in the first place. And your people have updated the status as "ATTEMPTED", this is a complete lie, they have never attempted delivery other than make a phone call. The real reason should be "We are lazy to deliver". I hope this issue can be resolved ASAP, it is a bit silly that your ppl accept packages and then refuse to deliver it. Regards Vasanth

I Rajbeer Yadav approached DTDC franchise with Brother's International UG-2, Mohta Building-4 BHikaji Cama Place, New Delhi on 17.06.15 to urjently deliver 1050 gm of "Cancer Medicine" in Pune to Mr. Satya Pal Yadav, SMQ 600/5 AFS Pune-411032. As per online tracking the pacakage is in transit on 23.06.2015 at 12 noon. On enquiry with the franchise it was informed due to error the package is still with the franchisee. The Medicine was meant for my uncle who has passed away now. I have approached my legal counsel and stern action will be taken against your company. After all the rituals are over i will pursue the matter in court. Ihave attached all the relevant document for your information.

sir, i send a packet of three samples of school belts and tie to LANCER INTERNATIONAL SCHOOL, DLF-V, sector-53, Gurgaon, vide docket no.-Z57080627 dated 16-6-15 from Peera garhi Delhi. Franchisee code NF361. On[protected] i tracked my consignment, and i found that consignment has been reached to Gurgaon but not delivered and i was satisfied that the consignment will be delivered shortly. after that i went out of station due to medical checkup of my wife. today i reached back to delhi and i received the call from consignee that the courier was not reached till now. i tried to call the franchisee but the phone was out of order. then i visited to the office and i was told that the consignment was miss routed and it came back and the person sat there handed over me back. i was shocked. further i found that the packet is torn off badly and when i checked the material inside i found that one of the sample of belt was missing from it. when i asked about it the person reply that, " This is routine task, the items may lost anywhere." Due to the act of your company i faced a heavy loss in the shape of loosing my order of an international school. and still i can't arrange the sample again. when i asked the person to find anyhow my sample, even i was ready to collect it from any corner of Gurgaon. he called two or three places but not found any response from anywhere. and he denied to do anything in this case. i was so sad and returned to home.

My c/no V21537924 was sent from kolkata to guwahati and was lost. A compain was raised against d lost item on february. . After 4months i got a message dt d cargo was found n delivered i.e. on 19th june. N Wen i went to dtdc office to ask for my parcel. They sd dt d parcel iz not yet recieved n ignored me completely n said me to complain in kolkata. Wat sud i do nw. Whre z my cargo? If its not yet sent then y did i got a msg dt its delivered. My case no is 00020452 Plz hlp me .

I was to receive a packet booked from Madhuri on 16 Jun 15 for Jammu having consignment number c40661222. I could track the status online till yesterday. It was at Delhi last. Now online tracking status is as under:-"AWB/REF NO...C40661222 could not found. Please contact Customer care (local code[protected]" I am worried about the consignment. Kindly updated on the latest position.

What service is it? I sent courier no. H44339943 on 8th june, delivery was attempted on 13th june. Courier could not be delivered, no one contacted me or the recipient to take address or any clarification. Courier is in jaipur and your customer service no. Is not reachable since 15 days.

We had couriered a frame from Chennai to Bhopal (Cn no. C[protected] through DTDC on 8th June 2015. It was supposed to be delivered in 3 working days but the same took 11 days to reach Bhopal after continuous follow ups and arguments with the service provider. We had also raised a complaint with the customer care : Complaint no :00444681 on 15th June 2015 and even then we had to keep calling them to get an update on the delivery status . We even called the Bhopal delivery centre(Branch [protected]) multiple time but they also did not help and kept telling that it has been misrouted 3 times and will be delivered shortly. Finally the parcel was delivered on 18th June 2015 in completely broken condition and the delivery man haphazardly handed and argued with my parents and got their signature on the delivery receipt and ran away. I am attaching the receipts scanned copy and photos of broken parcel . The branch (rangarajanpuram Chennai Branch) was utterly pathetic in helping from where the courier was send . The worst part is that the courier company is not accepting their fault and not ready to pay any damage cost Pratik Biswas Ph - +91 [protected] email: pratik.[protected]@yahoo.com

On[protected] we book courier to Narasaraopeta in your franchise located at patamata Autonagar.CN NO:H46757458 Senders name N.N.PRADEEP MOBILE NUMBER [protected] This shipment was not reached at and not tracked please slove the problem.In that box we packed artificial teeth to send the doctor as on order. It is very important and costly too. Every day we send couriers through dtdc.To this incident effects ours business credibility.so slove the problem as early as possible.

I sent 2 parcels at "Merchant Returns, Unit No-1, Khewat/Khata No:373/400, Mustatil No 31, Bilaspur-Taouru Road, Mewat HR 122105" on 17th Mar'15. However, the shipment was stuck at "DHARUHERA BRANCH" from 20th Mar'15 (Shipment no. AWB K77761676 and K[protected]. As per DTDC tracking, the reason is "Shipment Returned due to NO SERVICE" and now it is showing "Arrived at DTDC APEX" on Apr 07, 2015 and at Airport on May 01, 2015.I am not sure why...

I had send a courier on 13th June 2015 from DTDC courier services THANE WAGHBIL NAKA office. Courier was undelivered until Friday 19th June 2015 which was appearing delivered on the tracking site off DTDC. on calling Customer Care all the no. provided are wrong or out of service. On calling upon the vendors they are blaming each other and have no information about the courier. finally after visiting the office I came to know that courier has been returned to thane but it has not reached thane till date. It was a courier worth Rs.1500 and I was charged 520 rs for delivery. The Delivery was from Thane to Ghaziabad. No body bothered to informed about the damage.

ear Sir/Madam, I have not received this consignment from newdelhi yet. I have already contacted DTDC Bhubaneswar- BHASKAR TOWER, GROUND FLOOR, PLOT NO.73, KHARVELNAGAR, BHUBANESHWAR, BHUBANESHWAR - 751001. They informed that it has been dispatched on 11 June 2015. However it has been not received by me and my familiy members till 20th June 2015. Kindly give a quick reply. Regards Laxmi Kanta Sahoo M- [protected] [protected]@yahoo.com Consignment no- Z57220575