DTDC Courier & Cargo Complaints & Reviews

This is with reference to DTDC courier, mis management. They dont bring parcels to our home calls us to their disptach house 7 8 km away then what is the point of paying these people this something ii have experienced in sector 11, 382011 Gandhinagar office of DTDC. This looting and making recipents to spend petrol for what they have already payed for, very bad service

my consignment number is G90158348 AND reference number is[protected] my sender address is dr anoop.k.r, pg medicine student, VIMSAR, BURLA, SAMBALPUR, ODISHA my receiver address is dr anoop.k.r, c/o m rajendran, vaishnavam, meppalangott parambu, p.o.karanthur, calicut, kerala 673571 your website shows wrong tracking status and I received a phone call that my cargo consisting of two boxes wont be delivered. one box is 95kgs and consists...

M19290031 this is the item and i haven't got my item dtdc of our area are saying that it was delivered but i haven't received the item seems that it is delivered to the wrong address, I have my certificates in it so kindly deliver it to my address.

I have a consignment from amazone.in which is prepaid. the tracking id is Tracking #: B21687984. and it was free home delivery. today it reached at durgapur and your delivery boy asking me to collect from dtdc office and inform me that their delivery time is only from 2:00 PM to 4:00 PM only 2hrs. as in this time my shop is closed so i can't received the parcel. so I inform him my shop is open from 8:30 am to 1:30 pm and 6:00 PM to 10:00 PM, so kindly deliver within this time. but your delivery boy reply he can't delivered within this time. and also replying that he will return the item if i can't collect from dtdc office. so please look into this matter as do the needful for the same.

My name is Srikar Chittampalli (ph: +91--[protected]). My friend sent me a courier from Bangalore to me. The courier contains a Hard disk. The courier was sent from Bangalore to Kharagpur on Jan 28th and track ID is (B[protected]. The person incharge told that they will contact me after they found anything but he didnot contact me till now (Person incharge is Mohan Raj -- [protected]). Its been about five and half months and they are not at all reacting positively. Even if you check the track ID status it still shows it's in transit to Kharagpur. Now when ever I call I get a call waiting status. So, I kindly request you to make them give me refund for the hard disk. The hard disk is a 1 Tb hard disk and it was about six thousand rupees when I bought.

Dear Sirs/Madam Consignment No. X13733139 we tracked this number and we found it is reached Cochin Apex office 17th June 2015 at time 9.50am Not yet delieverd the parcel to us. And we called many times Cochin Apex tele. but not answer at all. So we submit a complaint against this Company and awaiting the appropriate action for it. Please Note Our Address is Owais A.H, Shanthi Compound, Paramba, Poinachi Bandhadukka Road, Kasaragod, Mobile No. [protected], Via Chengala, post Tekkil, Pin 671541,

My congignment to Cochin, Kerala misrouted to Delhi and finally came to Cochin after 3 days and in "out for delivery" state for 2 days. I don't know whats wrong with them. It's taking 9 days for a consignment to get deliver nearby state and still not delivered. I would have delivery the parcel if I were go by walk.

Date : 18-June-2015 Issue: For a shoe delivery DTDC wants PAN card and Voter id card. This is very strange that for a shoe to be delivered DTDC wants a copy of each voter id card and PAN card. Even for delivering bank documents id are presented and copies are not handed over, as this creates base for frauds. Further on request for a letter to proof that my documents will not be misused, i wan threathen that my SHOES will not be delivered and i can take it up with the Source. FINE!! But DTDC should understand I cannot trust just anybody/courier boys with such documents. No courier company request such documents this is absolutely absurd and creates suspision about DTDC's intensions. I can show my id on the delivery but cannot handover a copy of the same to some random person. I want the"SHOES" to be deliverd in undamged conditions to be delivered . Also if this cannt be done i will inform the Source to refrain from using DTDC for courier services as this is very unprofessional and creates troubles for consumers.

Worst service 300 kms they have took 55 Hrs tiil not deliveredI hate this service waste fellows they said that they will deliver in one day but they will take 5 days are more I think . hate this service I will kill those guys, this is The worst service never send a co ...

I Have couriered a Parcel through DTDC COURIER on 13-June-15(Consignment No :c[protected] from Madurai to Chennai.Till 17-June-15, it was not delivered to the Address. The Delivery is to Guindy Taluk Office Located at Saidapet. I am getting different below response at each time from Customer Service. * Some are saying the Courier is Delivered and other saying incomplete address.

Courier of one Paper was Booked from 90/60, Malviya Nagar, Delhi - 110017, main market on 13th June 2015 at 11:00 am for Letter to be Delivered at B-1/249, Janakpuri New Delhi-58, in The Name of Brig. Chowdhary by Manager Chotelal wide Consignment No. Z59400140 & Wore Informed that the Letter will be Delivered by 14th June 2015 But It was to our Surprise The Envelop Containing Very Important Documents has not Reach till Tuesday on Speaking to Their Manager Mr. Chotelal we wore Informed that the letter has Already been delivered on Sunday at 11:00 am, but Nothing has reached The Letter is Received Today By Brig. Chowdhary at 14:30. I Understand that Local Charges are Rs. 20/- Only But he had Charged Rs. 30/- . I never Realized that DTDC Courier which was one of the Fastest Courier as well reasonably Charged Courier. It is Requested to take Proper Action Against the staff & Malviya Nagar Company who is Spoiling the Company Image The Company should the Advised to Refund the Over Charge Amount & insure that Timely Delivery will be Done in Future . Thanking You Capt.H.S.Chowdhry [protected]

I had booked a return parcel from Mumbai to Haryana via DTDC Courier wide the way bill no. M17367349 dated :-24th MArch 2015. They were unable to deliver as according to them there was no such address. I had confirmed with the opposite party and address remains the same. The courier company has not yet delivered or returned back my parcel. This return parcel was covered under 30 days return policy which has now already exceeded. I have called up DTDC several times and also emailed them several time. they have stopped replying to my emails. kindly help me with the solution to this so that DTDC pays for the loss incurred to me.

A consignment was booked in my name, Archana Gupta vide Docket No. C61185909 dated 10.06.2015 from Tirupur to Hyderabad. It started from Tirupur to Hyderabad and reached HYBD and instead of out for delivery it went to DELHI and again next day on 12.016.2015 it came back to HYBD and stayed with Chandanagar Branch/Franchisee from 12.06.2015 till 16.06.2015 without caring for delivery. I tried to reach the Chandanagar Branch on Landline no.[protected] and also mob.[protected] all these days to request for delivery but NO ONE LIFTS THE PHONE. I tried to report to HYBD Customer Support no.[protected] but NO ONE LIFTS THE PHONE .Luckily I got the CS on 15.06.2015 and he lodged a complaint and sent an SMS stating the complaint no.00443965 and that's it, no action taken. I wrote an email about it to customer support also on 15.06.2015 but no reply. I visited your franchisee at Miyapur X Road which is responsible for delivery, they said they haven't received the consignment .They will do HOME DELIVERY at the given address once it arrives (as if it will do a favor to me by doing home delivery which happens to be the address of the consignee). We lodge a complaint with you and get a reply at 11.23am on 16.06.2015 that by evening it will be delivered.And see where it is getting delivered!!!. THE CONSIGMENT HAS NOW BEEN BOOKED TO JAIPUR !!! What a ridiculous service DTDC is providing.I am amazed how you all work and deliver the things with such carelessness. If by today evening it is not delivered I will take you to Consumer court.

Hi, I had done one courier in Pune itself and its status says it is returned . But still i have not got it back. I had called customer care many times and also went to that shop thrice but no updates. It includes clothes which are costly . I don't know why the courier is not able to deliver it and if they are not able to deliver it then they should returned it back to customer. Even if customer is chasing, then they should call or deliver it back.

I have sent a Courier from New Delhi to Trivandrum through DTDC courier which located in Vikaspuri Delhi at 10th June 2015. This was the urgent courier which has been sent to immediately so the people in courier office offered me there is a plus service in dtdc which can reach your parcel in 2nd day of shipment where the normal mode of courier will take five to six days to reach. So I choose the Plus mode and paid 700Rs charge where the normal shipment will cost 200Rs almost 500Rs Extra. As per their commitment the shipment has to deliver at 12th June but today is 16th june still the parcel has not been delivered and there is no response from the customer care dtdc. The tracking number for DTDC Plus - V23043649 Its clearly shows that the dtdc is fraud company and giving false commitment to consumer to steal money from them kindly advice someone I need to file case against DTDC regarding this issue. Best Regards, Ananthappan.P [protected]

Pathetic customer service by DTDC. I hv a parcel sent frm Panchkhula on[protected]. Wid AWB no D22299207. It was expected to be delivered to me today i.e 16-6-15. It reachd my city bt nt yt delivered to me. I just wantd to go and collect it myself from dr office so i called there bt no response of any kind. My complain is mostly become of dr pathetic customer response

Your delivery boy Mr. Basavraj has changed the status of my parcel as delivered without delivering it. On16th June I had checked the status of my parcel having Document number Z56865451, it was shown delivered on 12th June at 10.30 am, where as it was not delivered till 16th June. When I called your local office on mob no [protected], I got the confirmation as it was delivered on 12th and recd by my office security with seal, but it was not. Again I called your office about the same, she asked me contact one Mr. Basavraj having his mobile no [protected]. When enquired he told me it was not delivered as confusion on companies name. When I asked him why you have not contacted me on my mobile which was there on the parcel, he is telling it is not getting. let me tell you that my mob was working and I am getting calls from all over why he only not gets it?. Also he is telling me that if you don't want send back my person without accepting it?. I alleged your said delivery person don't want to deliver the parcel and want to take with him else he will not keep it with him for 5 days and delivering it only when I called for the same and without delivering he is mentioned as delivered. I request you to take the strict action for not to repeat the mistake else your esteemed organization will loose the confidence because of this type of employee. Hope you will inform me about the action taken on this employee to keep my confidence with you. Mangesh

I gave DTDC consignment for delivery Maktal, MahaboobNagar near Hyderabad upon confirmation and verification with agent that they can deliver to Maktal. But the reality comes out it did not deliver to destination and top of it has returned to wrong origin that does not make sense to anybody. I reached out numarious time to different contacts but no proper out come. thier customer service experience is most Irresponsible and pathetic and did not showed any professionalism in services at all. {[protected]@dtdc.com, branchhyd.[protected]@dtdc.com [protected]@dtdc.com, css.[protected]@dtdc.com, [protected]@vsnl.com} any help is greatly appreciated. Thanking you

1. I made an online purchase which was shipped through DTDC (M[protected]. The item reached the Shimla office on 12 Jun as confirmed by your office on[protected]. 2. I was told that the order has not been delivered due to wrong address. This just proves complete lackadaisical attitude of you delivery staff as my house is bang on the main road and I have never had probels in receiving mail/ courier. The delivery boy probably never came as I did not get any telephone call either. 3. On projecting my problem to your Shimla office located near Auckland tunnel, Shimla, Mr Ashwini and Ms Neelam present there were extremely unprofessional, unhelpful and unresponsive . 4. I hope you take immediate action to have my consignment delivered and ensure corrective action is initiated to ensure that your customers donot suffer due to the incompetence Of your staff.

Dtdc customer care is the worst.I am trying delhi number [protected] since morning atleast 20 times.No one is picking up the phone.One guy picked up once and asked the details then put me on hold for 5 mts and cut the phone.what the hell service is this.my courier z56321933 from Mahipalpur to Ghaziabad didn't reach even after 3 days.Dtdc is such a hell.I always had such problems with dtdc.I never use dtdc.But if some one sent me through dtdc i need to face such problems.Go to hell dtdc.