DTDC Courier & Cargo Complaints & Reviews

We booked a courier from Singrauli to Chennai with a CC no. D22249875. By tracking we came to know that it was stopped at Delhi for a long time without any intimation to the customer, Courier contains the Hydraulic oil which was sending for the testing purpose. And courier was fully damaged and we lost the sample which we have collected from the NCL and to collect it again we have to pay Rs. 50000/- for the sample collection, Who will be paying for the loss of company? If you are unable to deliver the courier to the destination point you should first intimate to the customer the reason for which it was stopped in middle and now our company has a loss of Rs. 50000/- We need a answer for this?

u r the biggest loser in ur league. the lady in pimpri, pune does not know how o speak. u people just want to delay the customer and keep them on hold. suggestion to the owner, please have some shame and look into the grievances of the customer and be true to your salt. I know this complaint of mine will go unreplied because you don't have guts to do so. because u are unworthy.

On the 4th of April, I had a parcel couriered from India to Swakopmund, Namibia. The cost of the courier was Rupees 7108.00. I was told that delivery would be between 3 and 5 days. Tracking number N95705843 The parcel (a cell phone) was sent to Switzerland! Instead of Namibia, Africa. The parcel was then returned to India and returned to the sender. No money was refunded and they have refused to re send the parcel, as apparently the battery in the cell phone is a security risk and can not go though the Indian Airport. (Even though it had previously gone through the airport to Switzerland) I have complained on the customer care website and on the facebook page. Numerous calls have been made. With no reply. So no delivery, no refund and no apology!

The amount taken by my father from Bangalore courier office was 1, 090 Rs. and the amount displayed on the bill I received is 110 Rs. PFA . for the same. The value on the bill was again manipulated which is clearly visible . The weight for courier was 2.5 kgs which should nowhere cost 1090 from Bangalore to Chennai. I've already mailed the courier office but it's been more than 6 days and still theirs no reply from them. The Consignment No is:D11401548

I am the supposed recipient of the consignment no Z56739234 sent from Noida to Mangalore on 15th of May, 2015. When I tracked it on the website, it is showing the details up to 17th May and the last reported destination is Bangalore. There is no further updation. After calling the number provided there, I was asked to call to Chamrajpet office. I was asked to call to different people and no one is saying what happened to the parcel. After some time they started to block my number. It is a really important document, I need it very much.

Tracking Id/ AWB number - X13105357. With reference to given tracking id I was waiting for this parcel but I came to know from your site that my this parcel is already received on 4th May. But I regret to tell you that I have not received any parcel till date. When I brought this in knowledge of customer care they sent me your delivery sheet where somebody made fake sign. In fact this sheet clearly tells that either your company or the delivery boy has forged the signature. Because this is not at all my sign. Now you yourselves have sent me proof of your forgery. Despite of listening about this kind of malpractices in DTDC your customer care didnt respond me back. Can any responsible person answer about this loot in DTDC.

I have submitted one packet from Banki (Cuttack, Odisha) to Indore (Madhya Pradesh) through DTDC AWB# K72685390 on dated[protected] but the same was not delivered till date as per the person to whom the packet sent by me. On regular basis I am followed up with DTDC persons in Banki office and every time their answer is...it is in transit...will be delivered...we will update you...etc..etc... They are not willing to giving me the correct answer...till date the packet was pending for delivery I think the people of DTDC doing fraud with customers at their end...

I booked the shipment on 12.05.2014, from DTDC Rangirkhari, Near Netaji Point, N S Avenue, Silchar-5. in the name of Prof. Biswajit Mukherjee Dept. of Pharm.Technology, Jadavpur University, Kolkata-32. The courier official said me that it will be delivered within four days. But still in consignment tracking it shows in transit (Guwahati). The consignment no is K78706818 . I filed a complaint to DTDC silchar office and they (Mr. Bikramjeet Roy) have given me a complaint no. 00350420 saying that they will revert soon with further detail, but still no information. The important point is that the consignment contain a valuable good of approximate price Rs. 25000 and the good is research related to be used in the University. Because of DTDC's bad service we encountered a loss of Rs. 50, 000 in the entire process. So, hereby I am complaing against DTDC to compensate the huge loss and damage occured due to their irresponsibility and improper services. Pranab Jyoti Das Dept. of Pharm. Sciences Assam University, Silchar [protected]@gmail.com

B[protected]Bangalore to Alleppey) Booked on 11th May Tracking saying that courier was returned back to bangalore from Alleppey on 14th May, 2015. I have tried calling DTDC office in Kochi, Alleppey, Basanagar, Bangalore and Doddanekundi Bangalore but no one has any idea where the courier is right now and the people in Basanagar and Doddanekundi offices were very rude. Complaint 1) The reason for returning the courier was that the area was not serviced (690517). Then why did u book the shipment and charge me the amount. I demand full refund. 2) Please return back the courier to me asap as it is urgent and invaluable to me. Thank You Prince

I have couriered some important documents from Bangalore on[protected] and it was expected to reach with in 3-5 days. CN : B20552796 I have been told yesterday that it will be delivered today but today when i called Indore(status shows last location) they gave me explannation like it has come from mumbai thats why its taking which is . These type explanation should not be given atleast and when i called Indore DTDC they told me that It has been dispatched to harda(destination) last night. When i called harda they are saying they didnt receive it yet. Please do further investigation. I lost hope that documents will reach on time. No sending all those documents by person. Please do look into matter.

when my id card reached to bangalore, I did not get it, no cals, no mes for this. till now i dont no where is this . this is my important thing. voter id.. e city, bangalore is a repured place where all shoping site and other courier service is avaailable...u could have inform by phone ...when i cal to cus care no one is receiving... 35 times..i will go through the ligal term ...definitely... u people are playing with us... i will finish...

I have book a envelop having very important documents on commitment of DTDC Plus time bond delivery with very heavy extra charges from Gurgaon to Jodhpur vide consignment no.V22131106 dt.16.05.15.But till dt.19.05.15 and time 11.12PM, consignment not delivered.After tracking and telephonic contacts with company's official no one tacking resposibility and simply giving one to another telphone numbers only.Local franchise M/s Sai ram International, Dayanand colony, Gurgaon is only intrested in taking extra money but not taking resposibility for delivery.Kindly look into the matter and take action against irrresponsible persons of DTDC company as well as officials. Regards, Arun Mathur [protected](M)

i had couriered my luggage from noida to Bangalore, the receipt number is D21082750 on 8th april. i was promised that it will reach my premises in 4days but it reached on 8th may 2015. the luggage had two bags and a carton. the lock was not found on bag which is had put before handing over to DTDC. The item in bag included was a speaker which was damaged thoroughly during transit and all were the items in carton was also misplaced . photo frame was broken all books were in bad conditions, it was also noticed that my stuff was thorughly checked by someone and my mobile is also missing whose declaration was missed by me. all shoe boxes were torn and were in bad condition

this is inform to you that i have assised a one courier for shipment form Matrimony.com ltd. the consinment number is: Z51329928, my parcel item is missing there are two chip board only one chipboard is delivered at my location kinldy check.

we send a small parcel/courier by dtdc on 14th may awb no b19317618 to delhi in the name of roshan kumar block b 341 3rd floor avantika rohini sector -1 delhi north delhi delhi110085 phone no [protected] but our consignee receive Epson ink packing we try to contact corier office but no response from dtdc courier office we also try to call customer care no buddy receive a call& we drop a mail also still no reply from dtdc

My company had sent some official documents through your dtdc via docket no. M18523896 on 15th May and it is coming on your online tracking app that the parcel has arrived at my near dtdc place by yesterday 18th May(early morning). I am requesting better you do your service on a serious way otherwise you please quit this job. This is so ridiculous and I hate DTDC now.

My relative has send us the card from kolkata but when received the polybag found in a tempered condition, when opened to check whether things are in good shape and condition found that items are missing, Kindly revert back with proper claim

A parcel of mine was dispatched from Kolkata on 14th of May ; Docket number K78879436 . As it was an important parcel so i preferred DTDC. But to my disappointment i took a wrong decision . Rather i would have preferred some other courier service because till date ie 18th of May i haven't received my parcel. When i send my staff at your head office in Raipur which is in Ram Nagar, Gudiyari all the person says that it has arrived but we are not able to find that . In short my parcel is lost from your head office only . Either you people take some strict action against this or i will be forced to take this matter to consumer forum . Nitin Bachhawat Ashirwad Traders Shop No 16 GATE NO. 4 MAHALAXMI CLOTH MARKET PANDRI RAIPUR Chhattisgarh [protected]

i have received some items through docket no G90156918. one of items has been damaged very badly( irreparable) and another item is still not received . please help me getting back my not received item and compensation of my damaged items.

I received the my parcel bearing parcel serial no. 2695795, AWB no: B21451736. It was booked from bangalore to delhi. Cust. ID : BF084, weight: 1.105kg. It was booked on 5 may 2015 at 19:35:38 hrs. The item was booked and it was assured that it will get delivered on 6th may 2015 positively as the pakage will be in the same zonal office i.e, south west delhi, which is near the destination where the pakage is to be delivered. But instead I received the pakage on 7 may 2015 at around 2:10 pm and contents of the pakage were totally damaged. The delivery person didn't stop for a second after the delivery of the goods even when called. I have even attached the pictures taken soon after opening the package. At the time of booking the booking office charged extra money i.e, Rs 100 in addition to Rs 245, (after checking the contents of the pakage) and asked for secure packaging of the product but on the name of secure pakaging nothing was done but instead a dtdc plastic bag was used to cover it. There was no bubble wrapping, etc. I raised a complaint over phone at the destination dtdc head office in naraina, delhi. The complaint no. 309462. I was assured that I will get the feedback as soon as possible. But then I received a sms from dtdc on my number [protected] that the complaint has been closed as null as the contents are delivered. Kindly see the matter and refund me my money. I myself being a lawyer know the liabilities dtdc have towards its customers. Kindly refund the money i.e Rs. 300 the value of the product and Rs. 345 the courier charges ... in total 300+345 = 645 rupees. As soon as possible. Once you provide me the information regarding the same I will put the application for claims in the booking office for refund of the money. Please take action or else necessary legal help will be sought for from my side for the inconvenience caused and damage of the pakage and the mental harrasment I faced by first calling customer care many a times and with no solution from the side of dtdc.