DTDC Courier & Cargo Complaints & Reviews

I have ordered some p&g samples from rewardme.in few days before. And then i got a message from dtdc on 30th april too that i will receive my order within 12 days.. Now its 14 may and i haven't recieved my order yet.. I have no order id or something like that so how my i supoosed to get my order know.

Sir myself jyotsna singh my very important courier send by vender through your courier company awb no. Is X13091797... I tracked that awb no. Today and after seeing tracking result I m really surprised it shows delivered to customers but no courier boy come at my doorstep nor any kind of msg sent to me by dtdc.and when i called Gorakhpur dtdc head office they said THAT YOU already RECEIVED YOUR PRODUCT...and they showed my signature which was not in my handwriting... this is height of negligence.. I can't able to believe that dtdc highly reputed company can do things like this... My request is plz provide my courier in 3 days otherwise pay the compensation of rs 6000... Earlier reply will be appriciated...

Z52872216 dt 06.04.15 from Solan (HP) to B'lore still not received the service of DTDC no reliable and as per dtdc tracker it is showing on 08.04.15 it is received in Bangalore dtdc office but after contracting them they says that physical the c'mnent not received. It is ridiculous .

This is Michi Byai from Kolkata, I have booked my good (CN. No.[protected] on 10/05/2015 from KOLKATA Kestopur which was destined for Itanagar, Arunachal Pradesh (791111) but the agent (Phone No. [protected]) did not booked it until I tried calling him at 21:15 on 12th May, and for the reason best known to him he has kept my number blocked and I can't even text him. Now I am apprehensive about the well being of my goods in the courier and whether my goods will reach tamper proof or not. It is to let the DTDC team to let you know I am totally left unsatisfied and to take necessary action to ensure my goods reach in good condition and without any tamper proof and on time. Regards Michi Byai ([protected])

Hello Sir, I am Amrita Chaudhury, from Kolkata, wanted to ship two separate couriers to Mumbai, Courier No-1 was sent from Srerampore DTDC facility. The consignment no was V22303150 and it was sent on Friday evening to Mumbai and was supposed to reach on Saturday. As it was done in PREMIUM EXPRESS PRODUCT-METRO PLUS, it came with a Money refund . Now to my surprise it never got delivered on Saturday and when I contacted the customer care they said it will be delivered on Monday, they kept telling me within 10.30, then within 1 pm, then within 6 pm. I got frustrated and launched an online complaint and then around 6.55 pm it got delivered, From saturday onwards it was lying in the Goregaon East Office and the destination was within 300 meters of the DTDC facility, Despite telling them repeatedly that It needed to get delivered on Saturday they never did that and more over Monday whole day went by and on the receiving end He faced a very bad situation as it consisted some important Examination forms and material and as a matter offact he could not submit those on time due to this reluctant behavior of this Courier Company which failed to deliver a parcel within 500 meters of its destination base from their mumbai facility. The courier details : Friday, May 08, 2015 Shipment Booked- SERAMPORE SUPER FRANCHISEE, SERAMPORE [protected][protected]:04 PM (Friday) Processed & Dispatched from- SERAMPORE SUPER FRANCHISEE, SERAMPORE [protected]:00 AM (Friday) Saturday, May 09, 2015 Processed & Dispatched from DTDC APEX KOLKATA APEX(AIR-SF-AC), KOLKATA [protected]:00 AM (Saturday) Arrived at DTDC Facility KOLKATA APEX(AIR-SF-AC), KOLKATA [protected]:32 AM (Saturday) Processed & Dispatched from DTDC APEX KOLKATA APEX(AIR-SF-AC), KOLKATA[protected]-06:09 AM (Saturday) Processed & Dispatched from DTDC APEX MUMBAI APEX, MUMBAI [protected][protected]-06:25 AM (Saturday) Arrived at DTDC APEX MUMBAI APEX, MUMBAI[protected][protected][protected]------01:36 PM (Saturday) Processed & Dispatched from DTDC APEX MUMBAI APEX, MUMBAI[protected][protected]-03:10 PM (Saturday) From that time onwards it was lying in the mumbai APEX Only ! they never took the initiative to deliver it, Ok i understand its past business hours ! but As their business hours are till 6 pm. it could have been easily delivered as the destination was A Highly reputed company and the biggest Advertising Agency in India ( OGILVY and MATHER Pvt LTD, Goregaon East) which is within 5 minutes from the APEX BRANCH ??? Let that go, they did not even care to deliver it on the first hour on Monday ? Whole day I was waiting ! that guy was waiting for it to arrive at his desk? It did not ! after complaining and contacting and calling something around 100+ numbers ! finally the shipment was delivered on Monday evening around 6.45 or so? AND WHEN I CHECK IT NOW !! THEY FAKED THE DELIVERY TIME to 5 pm of something !!! so that they cannot be sued !! Ruining the entire process and the purpose of the shipment ! If this is how a reputated Courier Company acts even after taking 225 ruppes for some two piece of A4 sheets ! What should a student like me do? I demand a compensation on this behalf and A total money refund of the same . Please look into this matter, people are complaining all over internet about DTDC about their negligence, I dont even demand a money refund if you can look into this matter and secure this courier thing as people rely on them to send impotant Documents such as examination forms and everything, I chose super urgent delivery system just because deadline was ahead. People choose this kind of service to send documents in urgent conditions . otherwise they will just speed post it . what is the need of a Urgent Facily ? Amrita Chaudhury Phone no :+[protected]

Hello Sir, I am Amrita Chaudhury, from Kolkata, wanted to ship two separate couriers to Mumbai, Courier No-1 was sent from Srerampore DTDC facility. The consignment no was V22303150 and it was sent on Friday evening to Mumbai and was supposed to reach on Saturday. As it was done in PREMIUM EXPRESS PRODUCT-METRO PLUS, it came with a Money refund . Now to my surprise it never got delivered on Saturday and when I contacted the customer care they said it will be delivered on Monday, they kept telling me within 10.30, then within 1 pm, then within 6 pm. I got frustrated and launched an online complaint and then around 6.55 pm it got delivered, From saturday onwards it was lying in the Goregaon East Office and the destination was within 300 meters of the DTDC facility, Despite telling them repeatedly that It needed to get delivered on Saturday they never did that and more over Monday whole day went by and on the receiving end He faced a very bad situation as it consisted some important Examination forms and material and as a matter offact he could not submit those on time due to this reluctant behavior of this Courier Company which failed to deliver a parcel within 500 meters of its destination base from their mumbai facility. The courier details : Friday, May 08, 2015 Shipment Booked- SERAMPORE SUPER FRANCHISEE, SERAMPORE [protected][protected]:04 PM (Friday) Processed & Dispatched from- SERAMPORE SUPER FRANCHISEE, SERAMPORE [protected]:00 AM (Friday) Saturday, May 09, 2015 Processed & Dispatched from DTDC APEX KOLKATA APEX(AIR-SF-AC), KOLKATA [protected]:00 AM (Saturday) Arrived at DTDC Facility KOLKATA APEX(AIR-SF-AC), KOLKATA [protected]:32 AM (Saturday) Processed & Dispatched from DTDC APEX KOLKATA APEX(AIR-SF-AC), KOLKATA[protected]-06:09 AM (Saturday) Processed & Dispatched from DTDC APEX MUMBAI APEX, MUMBAI [protected][protected]-06:25 AM (Saturday) Arrived at DTDC APEX MUMBAI APEX, MUMBAI[protected][protected][protected]------01:36 PM (Saturday) Processed & Dispatched from DTDC APEX MUMBAI APEX, MUMBAI[protected][protected]-03:10 PM (Saturday) From that time onwards it was lying in the mumbai APEX Only ! they never took the initiative to deliver it, Ok i understand its past business hours ! but As their business hours are till 6 pm. it could have been easily delivered as the destination was A Highly reputed company and the biggest Advertising Agency in India ( OGILVY and MATHER Pvt LTD, Goregaon East) which is within 5 minutes from the APEX BRANCH ??? Let that go, they did not even care to deliver it on the first hour on Monday ? Whole day I was waiting ! that guy was waiting for it to arrive at his desk? It did not ! after complaining and contacting and calling something around 100+ numbers ! finally the shipment was delivered on Monday evening around 6.45 or so? AND WHEN I CHECK IT NOW !! THEY FAKED THE DELIVERY TIME to 5 pm of something !!! so that they cannot be sued !! Ruining the entire process and the purpose of the shipment ! If this is how a reputated Courier Company acts even after taking 225 ruppes for some two piece of A4 sheets ! What should a student like me do? I demand a compensation on this behalf and A total money refund of the same . Please look into this matter, people are complaining all over internet about DTDC about their negligence, I dont even demand a money refund if you can look into this matter and secure this courier thing as people rely on them to send impotant Documents such as examination forms and everything, I chose super urgent delivery system just because deadline was ahead. People choose this kind of service to send documents in urgent conditions . otherwise they will just speed post it . what is the need of a Urgent Facily ? Amrita Chaudhury Phone no :+[protected]

I am Ananthakrishna kamath . I had sent a parcel through dtdc courier on 28th April 2015. That parcel was sent to 'merchant returns unit no 1, Khewat/Khata No: 373/400 Mustatil No. 31, Village Taoru, Tehsil Taoru, District Mewat. On Bilaspur - Taoru Road, Mewat, H R 122105'. Tracking no: B19196090 . This has reached Gurgaon in the begining of the may month. Why it has not reached the destination still? In accordance to my information destination is situated very near to Gurgaon. It is at the 2hrs distance. If you can't deliver to the right place. What does it mean? Earlier an email was sent by me asking the status. Repeatedly I have called. NO answer from the company. Is it the way customers are treated? I have read complaint similar to that of mine regarding your delivery system. This really annoying and an event of breaking customer's trust

I had sent a courier with my important documents via DTDC, brookefield branch, bangalore. However it was not delivered at my place on time. It was said to me that it is returning back because of incomplete address. But it has been a week, I havenot received my parcel back yet. It has really some very important documents and I need it asap. I will like to file a consumer complaint for same. Consignment Number : B20118037 Brookefield Branch Bangalore Thanks Rosali

The consignment no. Z[protected]Delhi-Lucknow) dated 6 May 2015 was not delivered to consignee, as per on-line tracking, it was reported that the said consignment is delivered to Luckonw.I did lodge complaint on DTDC website but were on vain, no response. Pls help to resolve the issue Neeraja Dubey

We have sent a parcel though your courier service on Dt.02.05.2015. Extra money was charged for the promise of courier within 24 Hours. Timely delivery was urgent. This parcel has not delivered till date 11.05.2015. Kindly note we have encountered losses due to non delivery of this parcel. Despite continuous follow up with your Jaipur TPN office we are still waiting for status update on our Parcel.

"We always deliver in time and every time every time" Are you kidding ??? Courier no. D22414582 It was send from Pondicherry and should be received in Pune on saturday 9th May 15. Its Monday today and no news on it. Worst experience with dtdc

We wish to inform DTDC that our Document with tracking id N95442659 has not been delivered still to DUBAI. It was couriered on 04/05/2015 with express service. We have handed the courier at the Dhantoli Branch Office at Nagpur (Maharashtra, INDIA). They assured us that the courier would be delivered to DUBAI at the given address latest by 07/05/2015. It is an important document which is being awaited. Kindly deliver it at the earliest.

my courier was sent from Nellore to Kolkata about one month back. I was not at home when the delivery boy asked me actual location. I have mentioned him a new address (500 mtr ahead of old address) and he confirmed that he will drop the courier there. But till now I have not received my courier. I have tried to reach out to the customer care and provided my new address. Initially customer care said they will send the courier but for past 15 days they are not replying to my mails. Please help

I sent the courier from Gurgaon to Mumbai on 29-Apr-15 with AWB No. F08589817. It was received at Marol Branch on 02-May-15. Its been lying there since then. I contacted Marol Branch and they said that they are not able to trace it. I contacted Mr. Shanka in Marol Branch and he said he will check and reply. There has been no reply from him for last 5 days and after 5 days when I called him, he says he will reply on Monday as he is on leave. I have been running pillar to post to find the courier but the attitude of both Marol Branch and Gurgaon Branch has been really frustating. It seems DTDC has no responsibility whatsoever after taking the money. Can you please help immediately. Budhish[protected]

आदरणीय महोदय, मेरा एक पैकेट डीटीडीसी कोरियर सेवा से आया, जिसका रिफरेन्स नं. एस 01453951, ट्रेकिंग नंबर एडब्ल्यूबी X13096792 दिया गया। मैंने जब डीटीडीसी कोरियर से आॅन लाइन चैक किया तो पाया कि यह 4 मई 2015 को डिलवर दिखा रहा है लेकिन यह पैकेट आज मुझे नहीं मिला। मैंने हेल्पलाइन से कई बार बात करने का प्रयास किया तो पफोन नहीं मिलता बहुत मुश्किल से मिलता भी है तो पफोन पर कई बार बात की परंतु मुझे कहा गया आप होल्ड करो चैक करते हैं। होल्ड करने के बाद पफोन को काट किया जाता है। कृपया इस संबंध् में उचित कार्यवाही करने की कृपा करें। यदि ये पार्सल मुझे नहीं मिला तो क्या यह कोरियर वाली कंपनी या कोरियर वाले लड़के ने रख लिया हैैं? कृपया कोरियर कंपनी की जांच करवाने एवं उचित कार्यवाही करवायें ताकि मेरा पैकेट मुझे शीघ्र उपलब्ध् हो सके। सहयोग के लिए आभार।

Consignment no K76070806 has not been received by us, however the status is showing delivered. But when we checked the proof of delivery the stamp or signature was nowhere found.. Kindly look into the matter urgently as very crucial document was missing. I didn't expected this kind of worst delivery from DTDC. R.P.Jaiswal [protected]...

My booking was sent from delhi with booking no Z49514367 which reached patna on 2nd may but not delivered to me on my door step. On inquiry i was told that my booking was given to someone else. It is very unusual that DTDC now a days delivers good so inappropriately. I was not intimated at any step during delivery of my item by dtdc delivery boy or dtdc gola road patna branch ( [protected]) Though i was at my home my parcel was not delivered to me. Kindly take action against dt concerned branch and help me out.

Regret informing you above parcel booked under your so called PLUS service from Gurgaon to Jalandhar on 7/5/2015 was expected to deliver on 8/5/2015. On 8th I tried to contact your all offices. Your Jalandhar HO landline was continuously busy for 3 hrs[protected]. I contacted your Chandigarh office[protected] they couldn't give me any reply. I got your Jalandhar HO branch manager's phone number. Tried from 5:30 PM to 8:00 PM phone was not picked up. Will you please review upon your service especially DTDC PLUS and intimate me upon the status. I went for SMS tracking and just got case no.00315288 Manoj Kumar Hallan, [protected]

After giving the details of material I.E. Docket no. To ASHRAM Road Branch the representative of call said that material is already delivered to Sanand-office than after calling at Sanand-office people their are replying that material is not recived ask again to Ashram road Branch as they do not have any System to track down the material than after again I call the main branch and ask for status they are confirmed in saying that they have delivered that material to sanand on (6th of may second lot etc).. Than again I call sanand office they are not at all accepting that material is there, you follow-up with main branch only . Again I call at main branch they now reply material will be delivered tomorrow (9th May ). Still I'm not confirmed that I will receive my material when on which date and time.

Hi, As per your DTDC ITEM delivered ON 02 May 2015 but i did not receive the item, tracking no is X13092262. I have called to DTDC customer care so many times but no one is picking phone. Finally someone ( Gurgaon DTDC Apex center) picked my phone and told me mail to dmc.[protected]@dtdc.com, i mailed to dmc.[protected]@dtdc.com i got a mail from LUCKVINDER SINGH PTADEL ([protected]@dtdc.com) we finding your parcel and update you, but after his mail no one reply me. I maill to all email ids (inboundcrm.[protected]@dtdc.com (inboundcrm.[protected]@dtdc.com); csshead.[protected]@dtdc.com (csshead.[protected]@dtdc.com); [protected]@dtdc.com ([protected]@dtdc.com); [protected]@dtdc.com ([protected]@dtdc.com)LUCKVINDER SINGH PTADEL ([protected]@dtdc.com); dmc.[protected]@dtdc.com (dmc.[protected]@dtdc.com) but NO ONE REPLY ME. Customer care also not reply me, what should i do. Detailed Result Tracking No.: X13092262Reference No.: S01448546 Shipment Dates Origin: PROCTER GAMBLE HYGIENE HEAL TH CARE LTD - MUMBAI Booking Date Saturday, April, 25, 2015 Status DELIVERED Destination: GURGAON Status Date Sat, May, 02, 2015 07:52 PM Shipment Facts No. of Pieces Doc Type Service Type 1 Parcel -PRIORITY SURFACE Receiver's Details Received By Relationship Contact Number SIGNATURE RELATION NOT MENTIONED Shipment Travel History Status Location Time Remarks Saturday, April 25, 2015 Shipment Booked BHIWANDI EXPRESS DIVISION, BHIWANDI 09:56 PM Monday, April 27, 2015 Processed & Dispatched from DTDC Facility BHIWANDI EXPRESS DIVISION, BHIWANDI 12:00 AM Processed & Dispatched from DTDC Facility BHIWANDI EXPRESS DIVISION, BHIWANDI 12:00 AM Processed & Dispatched from DTDC Facility BHIWANDI EXPRESS DIVISION, BHIWANDI 02:05 PM Processed & Dispatched from DTDC Facility BHIWANDI EXPRESS DIVISION, BHIWANDI 04:57 PM Friday, May 01, 2015 Processed & Dispatched from DTDC APEX DELHI APEX, DELHI 09:03 PM Saturday, May 02, 2015 Arrived at DTDC APEX GURGAON APEX, GURGAON 10:05 AM Arrived at DTDC Facility GURGAON APEX, GURGAON 11:15 AM Regards. Rajkumar raj.[protected]@hotmail.com