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DTDC Courier & Cargo Complaints & Reviews

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Last updated Apr 19, 2024
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DTDC Courier & Cargo Phone Numbers

Phone
+91 80 2536 5032
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1263
+91 80 2536 5039
627
824
Fax
+91 80 2551 4461

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DTDC Courier & Cargo Head Office Address

DTDC House, No. 3, Victoria Road
Bangalore
Bangalore District
Karnataka
India
560047

DTDC Courier & Cargo reviews & complaints page 558

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B
bhatiasupreet
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RUDE BEHAVIOUR OF FRANCHISEE OFFICER

Address:Punjab

This is with regard to wrong attitude of Kahlon enterprises one of your franchisee in fatehgarh churian .One packet was delieved to them dtd 30/08/2011 vide POD no Z39203831 .The packet has to been deievered to Max new York life gurgaon.But according to Co the same was not delievered .I asked your franchisee office to provide me the proof .From the last one week he is saying that we have not recieved mail from the HO .Today when i again...
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B
bineesh baby
from Barmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delaying of the parcel

Sir
i am sending one of the importent officel letter from DTDC MUVATTUPUZHA XIV 768,KOCHI branch to ( P BABY, bineesh bhavan maravoor muri ,east kallada po ,KOLLAM, pin 691502 ) this address befor more than last 10 days still it is not get in my home.last two days i alredy complinted in this branch as well as your customer care NO [protected] they are giving escuses .my receipt no R05390777 so i need your clarification from your side...
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V
vinayr1981
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing goods in the container - consignment #B77290410

Address:Bangalore, Karnataka

HI, I have attached an email conversation for the people who can understand my issue faced with DTDC.
I had sent a courier on[protected], and it was reached to the receiver on[protected]. This is a fraudulent activity done by DTDC. They broke open the container and the 4 pen set were missing in the container, and they just sealed back the baggage from outside how it was and was sent to the receiver. While i dispatched the goods, the...
+1 photos
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B
bsc0990
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Refusal of Customer Grievances

Address:Karnataka

Though it is advertised in media that DTDC is India's Largest Domestic Delivery Network Company , they are giving least importance to Customer Grievances. I had a very bad experience with DTDC for an international Cargo Delivery to my Home Town in Cochin, Cochin and tried to contact DTDC offices, to submit my case. The Field staff in Middle East even apologized for the the troubles caused. I need DTDC to reimburse the charges collected...
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P
premlata chauhan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

consignment not delivered

Address:Gautam Buddha Nagar, Uttar Pradesh

Sir,

I had send a Consignment No.Z45251492. forwarded on date 29.9.11.
To,
Mr. Trilok
Sawai Madhopur
Khushiya Real Mart Private Limited
Hammir Circle, Ranthambhore Road, Bazaria
Sawai Madhopur (Rajasthan)
Contact No : [protected]
By DTDC courier from noida branch, which has some important documents,today is its 8th day of sending but the status is not changes...
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S
Suddhastwa Ghosh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not delivered

Hi,



This is in reference to Airway Bill No: N93423264



This courier has been dispatched from Kolkata (India) on 22nd and has still not reached me.



I have already registered a complaint and it was attended by Mr. Manoj from DTDC, Kolkata.



This packet contains very confidential matter and I need to submit the same to...
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A
aamarnath
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTDC courier has misplaced the doc

Address:Lucknow, Uttar Pradesh

Hi I am Abhishek Amarnath, I have booked one doc from Guwahati to Lucknow through DTDC courier Guwahati on 22 Sep 2011. At the time of booking Guwahati DTDC committed me to deliver that Doc to Lucknow by 24th Sep 2011. But till date nothing has reached. From last 5 days I am doing the follow-up with DTDC.

Correspondence with DTDC is given below. Sorry to say But DTDC people are good for nothing.


br...
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P
pnkjkaushik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not delivering courier

Address:Faridabad, Haryana

Dear Sir/Madam,

We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.

We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you.Meanwhile can you provide us the destination...
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P
preeti panpher
from Jamshedpur, Jharkhand
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Late delivery of Parcel..

Address:Bokaro, Jharkhand

I have given my documents to DTDCplus for delivery from Jamshedpur to Mohali(punjab) on 24thsep,11 by EXPRESS and have given RS. 200 at the condition that it is being delievered on 26thsep afternoon but it is not being delieverd till 27th afternoon. So it creates a big problem for me as their were important documents thts has been courier.. and moreover, my money got wasted..

Parvinder Singh
Mobile: [protected]...
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D
Dibyendu Manna
from Pune, Maharashtra
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Not refund as per commitment

Address:West Bengal

I have booked the PTP service of DTDC which deliver documents within nextday by 12 noon. But the percel delivered after 24 hr from the commited time. The company agreed to refund whole booking amount for such delayed but not yet refunded.

Please see the trail communication mail about the refund approval.

...................................................................................br...
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S
sai2mee
from Madanapalle, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ORDER IS NOT DISPATCHED

Address:Kadapa, Andhra Pradesh

Hi Sir,
My name is saikumar and my order number is YBH542017.
in my order contains three items and i received two items through the
blue dart courier and ONE item i didn't receive that item shipping
provider is dtdc, dtdc air way bill number is D06563788 i am go and ask the dtdc courier that item already
dispatched in Bangalore and pulivendula kadapa district , one item is
received in two places...
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J
Jahnabi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Goods stolen in Transit by the cargo company and cheated us

Address:South West Delhi, Delhi

Hi this is Jahnabi Deka from Guwahati. I recently shifted from Delhi (Dwarka) to Guwahati and booked my luggage through a cargo carrier called DTC Cargo Carrier. They charged me 10,500 Rs for the goods and Rs 1500 for the insurance and then they told me that they will send it to be by truck. After approx 2.5 weeks of the delivery, i came to know that the goods were delivered by train with a mere charge of Rs. 3500. I also have the receipt...
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richapandey76
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not reached

Address:Gurgaon, Haryana

My supplier sent a courier to me via DTDC, shipment number B72817668, on 18 Aug 2011. When I did not receive the courier till 24 Aug, I tracked it on the DTDC website and saw that the status was 'Delivered', on 23 Aug noon. I was at home at that time and had not received any coureir, nor had the security guards at the gate. I called the Gurgaon Apex office and registered complaint number 729766, and they kept saying will send the...
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M
msens46
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of the parcel

Address:Assam

I booked a parcel contain valuable garments and important documents to Gangtok, Sikkim with CN NO K49327643, but the parcel has not deliver till now and when i enquired about the matter the DTDC franchises K.C.B commuinication khanapara, Guwahati they informed me that the parcel had lost.I am surprised to see negligence in the service of DTDC courier.So i want back my parcel or give me the value of the parcel....
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Address:Faridabad, Haryana

Hi ,

I had sent a courier to my brother on rakhi to chennai last monday (8 August 2011). But the courier has not reached till yet and on tracking the order shows a miss route.

The DTDC office guys behaved rudely and didnot responded to the complaint . Also no effort was made either to get back the packet (courier) or deliver the same. It is 10 days fromthe delivery but there is no track of the order.
br...
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A
ankur.mitruka
from Sheoganj, Rajasthan
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not receiving of courier

Address:Sri Ganganagar, Rajasthan

A Courier was booked from ahemdabad for Anupgarh- 335701 on 8th august, 2011 but it is not delivered till now. When contacted to jaipur office they said that there is no service in anupgarh which is not correct. so, I request you to get in detail of this matter as i had lot of problems due to this delay and there is no hearing for my problem in your jaipur office...
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S
sharma-sk
from Thanesar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of item

Address:Solan, Himachal Pradesh

A product was sent by Varna Enterprises, Bangalore on August 4, 2011 vide waybill number B74301090. While tracking the product, it was out for delivery from Ambala to Solan on August 6, 2011. Till date I am not able receive the product. Neither I received any call from local DTDC office showing carelessness and irresponsibility. With my personal experience I would request customers not to use DTDC courier. They are very careless in handling...
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S
smitaraobhat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier did not reach destination not me.

Address:Pune, Maharashtra

DTDC consignment number P16398567. was snet from Model colony on the Saturday 3oth of July 2011 and has not reached the destination nor me at my pune address. the consignment was sent to Amar Garment and jewellery , Dinananth market,main road .Motihari 845401.Bihar. with medicines as the receiver was in pain and the medicines were urgent. But it was and is sad that a renowned company like DTDC does not have the decency to inform the customer...
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K
KAMAL101
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered postal

Address:Indore, Madhya Pradesh

My name is kamal mohanani[protected] city indore, I assigned a postal services to DTDC courier & cargo ltd before 25 days.

consignment no. is D05747352 & It is despatch o[censored]rgent medicines to banglore, concerning person told me that it will take 10-15 days but the consignee didn't received the postal yet.

The address & contact no. of service provider:

25 day tower ( canera...
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Vijay S Saxena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of courier from Bangalore to Mumbai

Address:Mumbai City, Maharashtra

I was sent an envelop containing a cheque, by DTDC (Desk To Desk Courier) from Bengaluru to Mumbai. The normal looking envelop contained a cheque. No one at the office of DTDC was able to answer my query as to where my courier was. After passage of 4 days, DTDC Courier company Mumbai called to tell me that the courier was handed over to building's watchman, an act no one would accept as responsible. I checked with watchmen and no one...
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