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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 259

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F
FaizanAhmad
from Mumbai, Maharashtra
May 10, 2019
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A parcel booked at surat for jaunpur uttar pradesh... Is yet not reached at jaunpur.. And online status shows that it was delivered to somewhere kolkata
After enquiry at local franchisee of dtdc it is now confirm that parcel delivered to kolkata in place of jaunpur.
Kindly see the matter at priority and update me soon.
Consignment no... A43646548
From injeela creations
Contact me at [protected]
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    joseph rajesh
    from Chennai, Tamil Nadu
    May 10, 2019
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    Address: Mysore, Karnataka, 570016

    I had couriered my parcel its watch through dtdc branch in mumbai to mysore 26/03.19. However till date it is not delivered if the parcel have been bangalore hub.

    Shipment summary print mail me notifyme
    Tracking no. M74167465 last status date 28th mar'19
    Reference no. Last status in transit
    Booking date 26th mar'19

    Shipment details
    Origin mumbai destination mysore destination pincode 570016
    No. Of pieces 1 service type lite
    Package contents box
    Shipment tracking history

    Booked & dispatch in transit at destination out for delivery delivered
    Date activity location
    Thu, 28th mar'19|20:06 hrs processed & forwarded to hub bangalore hub
    Thu, 28th mar'19|11:00 hrs received at hub bangalore hub
    Thu, 28th mar'19|04:17 hrs processed & forwarded to hub bangalore air hub
    Thu, 28th mar'19|04:01 hrs received at hub bangalore air hub
    Tue, 26th mar'19|22:24 hrs processed & forwarded to facility vasai, mumbai
    Tue, 26th mar'19|22:14 hrs booked at facility vasai, mumbai
    +1 photos
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      Marshall Moses
      from Ahmedabad, Gujarat
      May 10, 2019
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      Address: B-204 Shreenath Classic opp lubi electrical 200ft ring road Nana Chiloda, Gandhinagar, Gujarat, 382330

      I have been trying to call dtdc staff and customer care for my parcel as i have paid for one day delivery and i haven’t received my parcel yet. I was traveling to baroda for work with that parcel since i haven’t received as per giving time i need to cancel my meeting and i have to the loss to my clients. I am claiming my money and time and my cancellation of my meeting i want my money back and time
      +1 photos
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        vijaymaurya.7899
        from Delhi, Delhi
        May 10, 2019
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        Address: Ghaziabad, Uttar Pradesh, 201002

        I was to received some urgent document therefore it was sent to me through dtdc consignment number z88863107. The moment i heard that it is sent through dtdc courier i got understood it will not reach in time since already experienced thrice. Dtdc according to my experience worst courier service exists in india. Till midnight the status was showing out for delivery but now showing "could not attempt (Dir). Surprised, there is no option to contact customer care except mail which is replied auto generated through system.
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          Sadique Malick
          May 10, 2019
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          I had sent a packet of parcel from okhla, new delhi-110025 to kustia, kolkata-700046.
          But my parcel was opened before the delivery and one item from the packet is missing. I don't know that, what the did with my parcel, but the is missing from the packet.
          I can't even imagine and expect from dtdc like this.

          Consignment number - z84485746
          Dtdc lite.
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            M
            monikabalan
            May 9, 2019
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            Tracking no. D50687293.. On 02/05/2019 i have dispatched 4 kurtis to chennai and the same was received at the chennai hub on 03/05/2019 itself.. While tracking it showed that the parcel was out for delivery on 03/05/2019 but it was not delivered till 07/05/2019. Due to non receipt of reply from dude the issue was raised through WWW.Consumercomplaints.in.. immediately the parcel was delivered to the chennai party on 09/05/2019 at 3.00pm. I am sorry to say that the original address written by me in the parcel was erased and address written by somebody was found, more over it was found damaged.. It was all done by dude chennai delivery staffs i am having sufficient proofs for this.

            The total cost of kurtis is ₹2000 (Two thousand) it s requested to settle my claim of ₹2000 if the claim is settled not in a week i have no other sources except legal action. Legal action will be initiated against dude for attempting delayed delivery and cheating. My contact number is [protected]/[protected].
            +5 photos
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              Out of syllabus
              from Delhi, Delhi
              May 9, 2019
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              Address: Room no.-104, Hostel no.- 16, B.I.T Sindri, Dhanbad, Dhanbad, Dhanbad, Jharkhand, 828123

              I am facing problem tracking my delivery status as there is no data available for my consignment number. I did my courier on 25-04-19 and since then i don't have any information of my package. I needed it to be delivered before 09-05-19.
              Please make sure that my package gets delivered before 10-05-19 and notify me if there is any information regarding my package. For reference i have attached my receipt along.
              +1 photos
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                sagarika bhuyan
                from Mumbai, Maharashtra
                May 9, 2019
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                Address: Bhimsen tower,2nd floor,near maa medicine store,satyam cinema hall road, post- bhawanipatana dist-kalahandi, state-odisha pin-766001, 766001

                Dear sir
                I have one coriour docket no k18060197 deposited in bhawanipatana branch office kalahandi, odisha sent address lava international delhi dated 2.5.19 but still that date it is not dispatched tracking address shows in bolangir its 9.5.19 and we have unable to contact the branch office also no one pick up the phone its was a unrgent document kindly take some action.

                My contact no-[protected]
                Sagarikabhuyan88 @gmail.com
                +1 photos
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                  jankidevvrat
                  from Bengaluru, Karnataka
                  May 9, 2019
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                  Hi,
                  I had sent an important courier through dtdc on 6-5-2019, courier id b62852862, to rajkot (Gujarat) however the dtdc bommasandra, bangalore branch has not updated the status properly so i am unable to trace my parcel. Also the customer support is not helping me in any way, every time i call the request for another 24hours time. Please help to trace my parcel asap
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    S
                    subhash.siet
                    May 9, 2019
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                    Address: Krishna temple road, Indiranagara, Bangalore, 560038

                    Today 09/05/2019 i visited dtdc courier center bf1439 krishna temple road, indiranagara, bangalore to courier some 4pages of document but person not weighed the package simply charged 70rs. I questioned that asked them to show weight. It was 0.25gms. And they charged me more without doing cost calculation on weight.
                    Please take action & let me know how much is the exact charges.

                    Regards,
                    Subhashchandra h u
                    [protected]
                    +1 photos
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                      Nancy Pinto
                      from Mumbai, Maharashtra
                      May 8, 2019
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                      Address: BA Continuum Pvt Ltd, raiaskaran tech park 4th floor phase 2 tower 1 sakinaka andheri east, Mumbai City, Maharashtra, 400072

                      Hi

                      It is unbelievable that i did not get any parcel at my office address on monday. Dtdc has disappointed me deeply. I was supposed to receive a courier at my office on monday. However i did not go to office. The tracking details on the website states that a colleague received the parcel and the receivers name and number is mine. Its understood that either this is s fraud or the courier person has handed this to someone else.

                      It is important that i get this parcel as i have paid for it.
                      +1 photos
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                        S
                        Sumita Chawla
                        from Gurgaon, Haryana
                        May 8, 2019
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                        Address: DTDC Courier C-5 Keshav puram, New Delhi, Delhi, 110035

                        Hi,

                        This is regarding my courier no h87344683

                        https://track.aftership.com/dtdc/H87344683

                        Above is the tracking detail to check from where its booked. I bought some products from one of my known vendor, she sent me this courier and she only send couriers from dtdc only but this time we are ashamed that we choose you guys who open, stole customer things. We do bot know who to blame a courier boy or you guys reason we gave courier in trusted hands and this is your duty to deliver the product safely to customer.

                        The missing products cost us inr2000 also its openly visible that the box is opened forcefully and whosoever has steal the products, easily taken those from the box. Upon receiving it i told the girl sitting at office that courier is open im sure products were missing.

                        We will file the complaint from the origin point too. Request you to check and advice who will bear the loss, as its opened received from dtdc office.
                        +1 photos
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                          Z
                          Zakkaria Ali
                          from Bengaluru, Karnataka
                          May 8, 2019
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                          Hi all,

                          I had to receive a courier to the address "73/1, summit tower a, whitefield main rd, garudachar palya, mahadevapura, bengaluru, karnataka 560048". The dtdc tracking says its delivered on 3rd may and delivered zip code is 560066. I checked with both the office thoroughly and did not find any document delieverd till now. The consignment number is "b61946525". Contacted customer care of mahadevpura using +91-[protected] but no proper response. It has very important documents of mine and i will sue dtdc if its lost.
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
                          Good morning. this is with reference to consignment # Z98708014 delivered to us absolutely sealed...but without the contents as mentioned in the enclosed invoice. kindly look into the matter. the invoice enclosed within the sealed envelope mentions the amount of the contents as almost INR 49000.00
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                            swapana
                            from Allahabad, Uttar Pradesh
                            May 8, 2019
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                            Address: lucknow lalbagh near doian cenima, Lucknow, Uttar Pradesh, 226001

                            Respected, sir,

                            Apke facility mai jo nikita mam kaam karti hai near odian cenima lalbagh mai jinka mobile no [protected] hai unko baat krne ki tmz nhi hai client se jhoot bolti hai courier nhi aaya bilki system pe tracking show ho rahi hai ki out for dvrld pe hai phir bi bina chck kiye boli ki mere pass nhi aya hai courier aur full tym no bzy rhta hai no customer suprt k liye hota hai na ki prsnly talk k liye nikita mam pe action liya jaye aur inko customer se baat karni ki tmz sekhai jaye vrna job se hataya jaye... Aap log ye chat dekh skate hai jab muje ye bola ki mai shoe ki shop pe kaam kati hu tab maine gali de qki koi customer nhi sunn skta glt baat jabki glti samne wale ki ho wo jhoot bol raha ho

                            Regards,
                            Himanshi
                            +3 photos
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
                            May 15, 2019
                            Updated by swapana
                            DTDC Courier & Cargo Complaint Status Update [ID: 2325521]

                            kya update hai iss complain Id pe
                            May 15, 2019
                            Updated by swapana
                            kya kaam kiya gaya tmz seekhai gai uss ladki ko
                            They don't know how to behave with the consumers.. they are not responding properly and the delivery is too late... Plz a n action on the JANGAON dtdc courier office...
                            My courier was despatched on 20 apr19 from Ambala to Pachmarhi MP but I have not received it till date 1 may 19.
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                              Vivek Biswas
                              from Lucknow, Uttar Pradesh
                              May 8, 2019
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                              Address: flat no 502, sunrise apartment, clay square, Lucknow, Uttar Pradesh, 226001

                              Hello dtdc,

                              My consignment number is a43779900 booked on dated 30april2019. I am getting so many number from your customers care but no one picked the call and tell the status of my consignment even online also not available the information.
                              You will provide us very 3rd class service you people can't understand the urgency of the materials 9 days completed no information of my product and i have shared you your following numbers they people never want to pick the call

                              1. [protected]
                              2. [protected]
                              3. [protected]
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              I track my order last 15 days they said online

                              Your shipment No B90390834, by DTDC is Attempted on 07-05-19, Not Delivered due to ADDRESS OK BUT NO SUCH PERSON-(CIR) ..what can i do help me out

                              complaint against my consignment no a43779900 - Comment #3427282 - Image #0
                              Sir my parsal is not delvery couirer recipts no is
                              Z88178986 Book 2may but couier site adderes is not right but this adderes all gov. and other couier is delivered

                              complaint against my consignment no a43779900 - Comment #3427444 - Image #0
                              We have shipped a parcel through DTDC courier from Bangalore to Raipur.
                              Number - B63696845

                              The parcel was not delivered and several request were made to redeliver.. But no action is takes also no response to mails.

                              Please take action on them.
                              Destination pincode is showing different when i am tracking package online on dtdc. I have provided correct pincode also mentioned in reciept which provided to me by courier service provider. So i am getting confused.
                              My tracking no is Z88280634
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                                M
                                MeghaSrinivas
                                from Bengaluru, Karnataka
                                May 8, 2019
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                                Hi, i have parcel to be delivered which was sent almost 3 weeks ago, they have held my package telling my address is incomplete when the actual fact is i receive parcels every week, n if it was so they should have called me to ask the address which they ideally dint on that they are being very rude to customers. Especially the person with the phone number [protected] who is basically from the peenya dtdc talks in a very rude manner stating if you want the parcel u have to call us not we and all that sort. Probably had the pathetic experience 🙏
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
                                X31072678

                                Dtdc Never called me, In website when i tried to Track, They are showing me as Item already Delievered

                                Phone No:[protected]
                                [protected]

                                delivery boys behavior - Comment #3427505 - Image #0
                                Mohammed Nafih Yuseph's reply, May 4, 2019
                                Parcel still Not delivered
                                I sent the parcel from Patna Dtdc to Khammam. It is supposed to reach on 2 May. I have provided a complete address with the phone number bu, t yet they couldn't deliver my parcel and saying its incomplete address or wrong (cir). Please check with your system and do the needful.

                                delivery boys behavior - Comment #3427542 - Image #0
                                मेरे दो पार्सल है श्रीमान जी परन्तु dtdc कार्यालय से call आती है और कहते है कि हम वहाँ पर डिलीवरी नही करते है। जब दिये गए स्थान पर डिलीवरी नही करते है तो उससे स्वीकार क्यों किया गया। मेरे पार्सल नम्बर निम्न हैं
                                Z88091613
                                A43825854
                                Courier was sent on 29.04.19 from Vijayawada by T.Srinivasa Reddy to Tamma Anjana, Bhopal. It reached today i.e, 02.05.2019. Items in the courier were the food of 2.430 kg, out of which nearly 1 kg is missing. The parcel was cut from a corner and the items were stolen.

                                Consignment Number/Shipper No: H86830284

                                delivery boys behavior - Comment #3427867 - Image #0
                                Consignment number: Z96349575
                                DTDC Services takes one week time for reaching the courier from DELHI to KERALA. As we all know that while travelling through Train can reach kerala after 2 days. But this DTDC service can't able to reach even after one week.

                                A very bad experience from DTDC SERVICES.
                                I have not received the product and they have done a fake update showing i received yesterday it was in kolkata newtown air branch package sent from patna plz help v imp my haldi ceremony jwellary is there it was dispatched on 26 th april 2019 plz help
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                                  obulbsnl
                                  from Mancheral, Telangana
                                  May 7, 2019
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                                  Address: 517502

                                  Good evening sir/mam,
                                  On 31.03.2019 i had booked one item having consignment number :h86630247 from tirupati to bangalore. On 02.04.2019 the item is received by my sister but cover and sarry are burnt, which is arround cost of rs:3000/-. I had contacted local dtdc person they said that book complaint using [protected]@dtdc.com. I had booked complaint no:14223511 but no response any one still one month.
                                  . I had send the courrier dtdc to the following address.
                                  D. Viswanatha reddy,
                                  Site no110, h. No302, 6th crosss,
                                  Rk lake view layout
                                  Bommasandra, bangalore, karnataka-560099
                                  Mobile no:[protected].
                                  From
                                  B v surekha
                                  M r palli, tirupati
                                  Mobile:[protected]

                                  Regards
                                  B v surekha
                                  M r palli, tirupati
                                  [protected]
                                  +2 photos
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                                  Hello, , its Noida Bhangel DTDC, , , I have sent a watch to my friend ..docket number is showing any track.also they misbehaved when i contacted and complaint about them...please do needful.
                                  contact me on [protected]

                                  docket number is given is Z88105661 DTDC
                                  Bad Service
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                                    Blueanchor Docs
                                    from Panipat, Haryana
                                    May 7, 2019
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                                    Address: # 935 lucky complex jiwan nagar, Ludhiana, Punjab, 141010

                                    Dear sir i have deliver my courier in 04.05.2019 and he told me your courier is delivered to 06.04.2019 but my party said me your courier is not be delivered me 06.04.2019 and i have checked in your site my courier location and your location show me is already deliver but courier is not delivered please look in to the matter urgently

                                    Courier location yamunanagr
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                                      sagar pendharkar
                                      from Mumbai, Maharashtra
                                      May 7, 2019
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                                      Address: Mehkar, Buldhana, Maharashtra, 443301

                                      On 06/05/2019 i received call from [protected] this number who told me i am from dtdc and sending your parcel to your address within 10 minutes but did not get yet. No one come to me with parcel. My address is correct. My phone number is correct. If there is any problem inform me before this once my parcel went back. And now i am not able to see my tracking. Please solve this problem
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                                        Vikram Rathi007
                                        from Lucknow, Uttar Pradesh
                                        May 6, 2019
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                                        My product was scheduled to be delivered today by DTDC (AWB-X[protected].When I check the tracking status it shows-Not Delivered(RECEIVER REQUESTED DELIVERY ON ANOTHER DATE-(CIR). Here I am the receiver and I haven't even requested anything like that..how come such fake comments are showing up on tracking status.Please look into the matter and ensure timely delivery of my product.
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