DTDC Courier & Cargo — no delivery due to courier's end

Address:

Phase 5, Brahmand Thane West, 400607

Consignment number: m81580040
Booked from brahmand, thane, maharashtra office
The order when tracked through the online portal shows that the address provided is wrong. The address provided from my end was complete as i have a copy of the same invoice with me.

As shown in the attached picture, the courier has not written the complete address on the slip. On asked why, his replies were extremely rude and arrogant.
This incident led to a great monetary loss to the company. There still is no resolution from dtdc's end to the package and no progress has been made to the delivery.
I demand a full refund from dtdc for the package and it to be delivered as soon as possible.