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DTDC Courier & Cargo

[Resolved]  DTDC Courier & Cargo — Non delivering on time

Address:273001
Website:www.dtdc.in

I have ordered one mobile flip cover on ebay and item was shipped by seller via DTDC courier on 09 Apr 16 vide AWB no-
L2966566. Item was supposed to delivered by courier by 12 Apr 16 but items was not delivered on time. I further contacted to eBay about delayed on delivery, eBay replied that if you don't received the item by 18Apr 16, you can apply for refund. Now matter is cleared from eBay side but when I have tracked the courier, I was surprised to see that items was returned back from home town (Gorakhpur UP) to seller. Quoting that "Incomplete Address". Where as everything are coming at my address easily.
Why this courier are doing such nuisance.
Pl take necessary action.
Sunil
+1 photos
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Jun 21, 2016
Complaint marked as Resolved 
This company had not taken any step but seller eBay & payU money has refunded my money in creditCard.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

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Comments

Dear Customer (skyengr),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay
Reply
Thanks eBay for refund.

I got the my money back but Items was indeed required.
Ask your seller to do not use dtdc as Courier partne (instead use India post).
Reply
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DTDC CEO Subhasish Chakraborty E-Mail
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[protected]@dtdcexp.com
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DTDC Director & Borad Member Head Suresh Bansal E-Mail
[protected]@dtdc.com
[protected]@gmail.com
[protected]@dtdcexp.com
s.[protected]@dtdc.com
[protected]@dtdc.com
suresh.[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com
[protected]@dtdc.com


DTDC Executive Director Abhishek Chakraborty E-Mail
[protected]@dtdc.com
[protected]@dtdc.com

DTDC AVP Tushar Kudalkar E-Mail
[protected]@dtdc.com
[protected]@dtdc.com
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[protected]@dtdc.com
[protected]@dtdc.com
tushar.[protected]@dtdc.com
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