[Resolved] DTDC Courier & Cargo — Non delivering on time

 
3 Reviews
Gorakhpur, Uttar Pradesh Branch, India
User
 skyengr
I have ordered one mobile flip cover on ebay and item was shipped by seller via DTDC courier on 09 Apr 16 vide AWB no-
L2966566. Item was supposed to delivered by courier by 12 Apr 16 but items was not delivered on time. I further contacted to eBay about delayed on delivery, eBay replied that if you don't received the item by 18Apr 16, you can apply for refund. Now matter is cleared from eBay side but when I have tracked the courier, I was surprised to see that items was returned back from home town (Gorakhpur UP) to seller. Quoting that "Incomplete Address". Where as everything are coming at my address easily.
Why this courier are doing such nuisance.
Pl take necessary action.
Sunil

Non delivering on time
Complaint marked as Resolved Jun 21, 2016
This company had not taken any step but seller eBay & payU money has refunded my money in creditCard.

Complaint Status


[Apr 23, 2016] DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Customer (skyengr),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at [email protected] so that our team can assist with your concern.

Regards,
Team Ebay
Thanks eBay for refund.

I got the my money back but Items was indeed required.
Ask your seller to do not use dtdc as Courier partne (instead use India post).

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    DTDC Courier & Cargo - Non delivering on time