DTDC Courier & Cargo — non delivery of consignment no. d44014724 from visakhapatnam to hyderabad

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My name is k. Satya sree and have booked a consignment containing powered food at dtdc express ltd., p. M. Palem, visakhapatnam to hyderabad vide docket no. D 44014724 on 11.10.18.
As on date the above consignment has not been delivered at hyderabad.
Dtdc local office people at p. M. Palem are unable to give us the status of the consignment and even your website for tracking the consignment also shows that the consignment is still in transit.
There is an abnormal delay in delivery and the status is still unknown.
Please arrange to do the needful and see that the consignment is delivered before 23.10.18 since the contents of the consignment are meant to be sent to australia on 23.10.18.
Your early action is requested under advise to me.
Thanks and regards
K. Satya sree
P. M. Palem, visakhapatnam (A. P.)
21.10.18
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