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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 152

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B
Boobalan P
from Chennai, Tamil Nadu
Nov 12, 2020
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I haved booked my courier from Mathura to Ilayankudi Tamilnadu. After 12 days also it's not reached. The product got spoiled almost. No response and update from dtdc side.

If we are not able to get on time then what is the use o[censored]sing this courier
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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    S
    sandeep i
    Nov 12, 2020
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    Address: Dtdc tadbund branch

    DTDC tadbund (bowenpally ) branch, have missed delivering my couriers twice. Everytime I had to track myself with those orders and reach their office to get my courier delivered.
    Tracking ID -H[protected] WAS an important document and they dint deliver it for 3months. They just kept it with themselves. I had to track it and reach the branch people on phone and then they delivered it.
    Heights of negligence...how can they even think of keeping any courier for 3months undelivered. Kindly take an action against them.
    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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      V
      Vijitha Reddy
      from Hyderabad, Telangana
      Nov 12, 2020
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      Hi, I haven’t received order but status shows as delivered. Even receivers name is wrong. Consignment number is B74732417. Please resolve this issue asap.Attaching images for reference
      +2 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        S
        Shreya Davis
        Nov 12, 2020
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        Laptop And Gold Chain got Stolen.

        My package was couriered from DTDC COURIER Service from chennai to haryana. When the package arrived here ..it was in a tampered form my laptop and gold chain from my bag was missing. I had to face a lot of loss in terms of monetary value....
        +3 photos
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        M
        Mani12345678
        Nov 12, 2020
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        Address: Chandigarh

        Hi
        I send a parcel to delhi from chandigarh by express courier because company says express courier is a same day service but in my case we send a courier on 5th November and this parcel should be reached on 6th november. But instead 6th November courier reached there on 9th November. we are paying extra money for this express service but still we are getting our couriers late then why we need to pay extra.Now please check into this matter and i want that you have to shipped this parcel to me.
        Thanks
        Mani
        Shipment no.V90479768
        http;//i9f.in/CwMELac45k
        for tracking query, visit tinyurl.com/tovg8by
        if you have any questions email meon this email id
        [protected]@hotmail.com
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
        View replies
        Dear Team,
        A parcel was booked from Modinagar, U.P on 12.01.2021 to Nepanagar, M.P, 450221 but the same was not delivered yet. Contact to Indore office but all in vain, as per tracking status it stuck in Mhow near Indore, M.P
        Kindly update the status.

        Ajay Goel
        DGM
        Nepa Limited
        Nepanagar
        M.P, 450221
        [protected]

        Regarding late Parcel - Comment #3793058 - Image #0
        Reply
        Dear Team,
        A parcel was booked from Modinagar, U.P on 12.01.2021 to Nepanagar, M.P, 450221 but the same was not delivered yet. Contact to Indore office but all in vain, as per tracking status it stuck in Mhow near Indore, M.P
        Kindly update the status.

        Ajay Goel
        DGM
        Nepa Limited
        Nepanagar
        M.P, 450221
        [protected]

        Regarding late Parcel - Comment #3793061 - Image #0
        Reply
        V61425807 paid more money and sent by BLUE - on 31st MARCH ---TILL NOT RECEIVED YET
        Reply
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        1 found this helpful
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          A
          avik_1994
          Nov 11, 2020
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          Consignment number - D85088945 . Reference number:[protected]. Package not yet delivered despite being received at destination hub Howrah three nights before and even after going out for delivery once. Current status is showing RESTRICTED ENTRY - OTR.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          still not delivered today. Status showed out for delivery in the morning but in the evening, it showed the same message like last day RESTRICTED ENTRY - OTR
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            M
            Megha mahapatra
            from Powai, Maharashtra
            Nov 11, 2020
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            I had placed an order online which was shipped on 28th October 2020 with awb number as Z37431843 still on 11th nov 2020 if I check the tracking Status of my Consignment it is just displaying "no data available"
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              H
              Himanshuved
              Nov 11, 2020
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              Address: Gaya

              Dear Sir,
              My shipment no. K35269432 has not been deliverd yet but in the sytem it is showing delivered and the person who called me yesterday talked very rudely and not given the shipment and told that you can complain anywhere. This is a totally unprofessional behavior from the courier guys and it is not acceptable from any customer. I am a loyal customer of DTDC courier but this is a bad experience and I am concerned for my goods also.
              Regards
              Himanshu Kumar
              Area Manager
              Sanofi
              Mob. [protected]
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                V
                Vikas singh 1
                Nov 11, 2020
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                Address: DTDC courier, near amity tiraha , lucknow

                My courier was delivered broken .. my laptop is fully screen broken .. my company will charge for that from my salary.. this is the service you give to your customers..?
                +1 photos
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                  P
                  pramodrathitis
                  Nov 11, 2020
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                  Address: DTDC selaqui

                  Hello DTDC,
                  Greetings!
                  DTDC selaqui, Mr Rajesh ( [protected]) (consignment No D[protected] is unable to give solution to the courier which was on 25/09/2020. We made several calls to Mr Rajesh but he always fall behind to give any solutions.
                  It is so unprofessional from a brand like DTDC to show zero customer service to its client.

                  Regards
                  Pramod Rathi
                  [protected]
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    N
                    Nishant2792
                    Nov 10, 2020
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                    I have raised complaint on DTDC website but they don't respond. I also tried the customer care number but they were not reliable. I urge govt. of India to stop this fraud company from looting innocent customers of this country. My Courier no is - B74323340. it contains documents really important to me and there website says that they have already delivered.
                    But I have not received it yet.
                    +1 photos
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                      R
                      raju_51
                      Nov 10, 2020
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                      Hi, I sent a courier to Bangalore on November 3rd. Tracking shows delivered but no one received the package & also they didn't get any call from the delivery guy. My consignment number C04654886. It is important package as it contains my room key..
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        N
                        N Manikanta
                        Nov 10, 2020
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                        Address: Dtdc courier service Bangalore Victoria road
                        Website: Dtdc. com

                        My self MANIKANTA N, my friend Manish send one mobile from Bangalore at Dtdc express limited brookiefield branch Victoria road to tumkur 561202
                        On 8th August 2020.

                        Still I didn't received the mobile
                        I called customer care so many times, they are telling back-end team working on it
                        But last week November 4th they told complaint closed.

                        But I didn't received mobile

                        Here are the contacted details

                        [protected]
                        [protected]
                        [protected]
                        [protected]
                        [protected]

                        [protected]
                        [protected]@dtdc.com
                        +1 photos
                        DTDC Courier & Cargo customer support has been notified about the posted complaint.
                        Nov 13, 2020
                        Updated by N Manikanta                         no one contacted from dtdc till now
                        Nov 18, 2020
                        Updated by N Manikanta                         No update regarding the complaint till now
                        View replies
                        No use of registering in this website, not a single update from this site
                        Reply
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                          J
                          Jb Thunderbolt
                          from Powai, Maharashtra
                          Nov 10, 2020
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                          Address: Navi Mumbai..Vashi

                          Consignment no W60021680 & W 60021681 have not been delivered to me and neither on online tracking system im able to access the current status since 06 Nov
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            T
                            Tejaram333
                            Nov 9, 2020
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                            Address: Chennai
                            Website: DTDC.in

                            Consignment Number - V71397447

                            I have booked a premium express delivery option with pick up service on 29th October 2020. It was picked on 31st and expected to reach the destination in two days. However, I just faced the surprise of my life saying the DTDC are not clear and sure about the shipment. I have to track down to people every day and ask for status however I faced some unethical situation though I was patient enough to resolve the issue. The package was a gift to my mom worth 50k. Its been two weeks and I face the same response I tried reaching all possible ways including social media platforms but there was no response. So, I would like to proceed legally and let justice serve.
                            +5 photos
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                              S
                              sd mishra
                              Nov 9, 2020
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                              Address: Sendoz impex limited 54A Sarat Bose road Kolkata 700020

                              There is a problem in delivering of my courier those which are consignment number:-k26173498...(04/11/2020)
                              Hold at your comac Street branch in kolkata..
                              In this courier there are much important documents which value more than your company so kindly my courier tracking...
                              I[censored] can't find out this right now thn I will consumer court Tomorrow..
                              All my losses bear by DTDC authority
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                P
                                pakanati alekhya
                                Nov 9, 2020
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                                I requested to send the parcel immediately as soon as possible but they delayed till date. Though I informed it is important to be delivered in 2- 3 days, they promised and now they delayed it to more than 7 days. I couldn't risk my life as the parcel contains my exam papers of my MBA. I want the parcel to be delivered immediately. here is my tracking H21334858.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  S
                                  sailajachandramouli
                                  Nov 9, 2020
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                                  Website: www.dtdc.in

                                  My Package is not delivered but when I track in Application it shows that the package is delivered on 7th November. I did not receive any call or message regarding package and now the customer care is not reachable though I called them multiple times.

                                  Tracking No. H21226308
                                  +1 photos
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                                    R
                                    Ravindra Dhokchawle
                                    Nov 9, 2020
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                                    DTDC doesn't provide doorstep delivery in Loni, Taluka Rahata, Dist Ahmednagar. The DTDC agent gives a call to collected the parcel from the their office.
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                                      A
                                      Arch7
                                      Nov 8, 2020
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                                      I was supposed to receive a parcel from Delhi. On 30th October I received the message from DTDC saying that the item has been booked with the ID D62457362 however after 2 days I noticed that the parcel has not yet been shipped. On tracking for another 2 days I saw that the status is showing same till today. On travking via sms I got the reply from DTDC that the consignment number doesn't exist. On contacting the company that shipped the item, they said that the item has been given to dtdc. My parcel has vanished into thin air without any trace or tracking ability. Kindly help.
                                      +2 photos
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