EaseMyTrip.com Complaints & Reviews

Refund for flight ticket booked in the month of feb 2020 for travel date in april 2020 was not satisfactory by Easemy trip. As the reason for cancellation is flight cancelled by airlines it should be full refund as per government norms but they deducted convenience fees and redeem amount which shouldnt be th ecase.

PNR no: JWKZHH...

One of my flights for Dec 26 booked through Easemytrip was cancelled. The airline provided a full refund, and did not deduct the cancellation fees as the flight was cancelled by them. I have proofs for the same. However, Easymytrip deducted the cancellation fee and made a partial refund.

Which certainly means that the remaining amount is with Easmytrip. I have contacted them at least 50 times through Whatsapp, Customer care...

Hello,

This is my complaint regarding my flight ticket booked from Indore to Bangalore today, INR 4341/- has been deducted from my account and they haven't confirmed my ticket.

Email: divijatav.[protected]@gmail.com

I tried calling customer care but no one picked, Tried reaching live WhatsApp service but nobody responded, mailed them my complaint but they do not even register my complaint.

Resolve...

Refund in respect of PNR WKYCUJ jaipur to bangalore for April 03, 2020 journey not yet credited to my account despite constant follow ups.Is this the service you provide to the customers? Please immediately credit my bank account with the refund amount. indigo airlines. Booking id.EMT70263884...

Dear Team at Easemytrip

I have choosen 8th feb as my return ticket date and after payment made i got a ticket which is for 8th March 2021.

I spoke with Samrudhi Ahuja within few minutes after recieving the message and ticket, she said you contact to airline and mail to [protected]@easemytrip.com

This is really very very poor service from Easemytrip.com and also a clear cheat to the public.
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I am addressing this complaint to notify the deprived way of customer handling from ease mytrip.com. For the last couple of weeks their team is exchanging the mails without any confirmation and direction on refund of ticket cancellation.

As per the records it is very clear that due to incorrect mail id given at the time of booking i am facing the refund / transfer issues from the wallet to my bank account. The same has been...

Dear Sir,

As cited above subject.

I was booking Flight Ticket from easyMyTrip.com on Booking Date : Saturday, December 19, 2020, and Booking ID : EMT77673394 for four persons.

Unfortunately, I have been cancelled for two persons out of four tickets. The ticket has refunded only two persons fair.

During checking/departure time at the Airport, we show the ticket for two persons,...

As per the covid norms my ticket has been got cancelled automatically as the company said you would get refund amount on dec 21 of 2020 they said they have already been refunded the amount but till now i didn't recieved any of the amount im ready to prove by sharing screenshot of my transaction history which the ticket has been booked and on the same account they are saying they have been refunded i don't no whom they have refunded...

I have booked train ticket through easemytrip and i called them to cancel the ticket and they have cancelled but they was not giving refund..
They are fraud anyone don't book any ticket from there......

My PNR number :RNWQQS9N
I phone on 8th Jan around 3pm to ask condition to reschedule my Indigo flight from 11th to 13th.Goa Bangalore.
I was informed I will need to pay 400.
I said I will reconfirm next day.
nothing was told to me that I had to do it 72 hours before my flight.
on my ticket it is written :reschedule :0
and they show cost for cancellation.
no mention of cost for rescheduling.br...

I have booked my Goair journey ticket using Easemy trip web link, due to covid flight being cancelled. i had rescheduled the ongoing ( ahmedabad- kolkata) journey ticket using Goair web link, but received a message that my return journey ticket (PNR:-C9672D) was cancelled by airlines. I had asked at Ahmedabad Goair counter regarding cancellation of the ticket, they had informed that the ticket was cancelled by easemytrip.
I had never...

Easemytrip has not been Refunded my complete amount (2828) as flight was cancelled and they are deducting convenience and service fee which should not allowed in case flight got cancelled, this is not a part of fare details which i have received feom there website, However Indigo has refunded full amount(2966) to ease my trip but Ease my trip only refunded 2328 and difference amount 500 is still pending. Kindly help

They loot...

Ticket ( Booking ID EMT[protected] was booked on 22nd May, 2020 for Flight Air India scheduled departure on 27th May, 2020 . Due to COVID lockdown, Air India cancelled the flight and the passengers could not travel . Have done plenty follwups with Ease Mytrip and Air India both but till now means more than 7 months i have not yet received my refund . Everytime Ease Mytrip says Air India has to approve then only they can process the refund...

Last 3 months I am following up for my money deduction but no proper response yet.It seems this company started cheating .my credit note value worth rs.4.1 k issued by indigo but these cheater credited only 2.7k. I am only getting no response upon my follow up for last 3 months.

May god shut your company you cheaters.
I shared everything from my cn copy to booking id, still no proper reply.

May almighty...

Dear Sirs

I had booked Air Vistara via Ease MY Trip from Chandigarh to Mumbai on 6th April 2020 for myself and my wife Anuradha Puri. PNR : P6ALVV

Due to Govt Announced Lockdown, flight was cancelled.

While I have received MUM-IXC refund on Indigo ( also through EaseMyTrip), I have not received the Vistara Refund even though Vistara Customer Care has confirmed on 16 Nov that they have paid you....

My booking id EMT68771433
Kindly request to you refund my amount to my payment gateway another my saving account...

Hello,
I had created an account on easemytrip which I don't use at all. Since, they don't have an option to delete on their site so, I mailed them regarding this issue thrice but all I get in reply is "we've forwarded this to concerned authorities". I've been all but patient for past 3 months but this is very annoying so please help me out. I would be very pleased if you could delete it permanently for me. Kindly do the needful.br...

I had booked air ticket for Rs3066 under PNRno HCCSUW for travel from jammu to srinagar on 181220 through go airbut due to bad weather the flight was cancelled by air line itself as such i was entitled for full refund on account of cancellation of air ticket
But surprisingly i received refund of Rs2797 only against booking amount of Rs3066 .
I therefore request kindly arrange to refund me remaining amount of Rs269...

I book round trip from chennai to srinagar and srinagar to chennai.on feb 3rd 2021 from chennai and feb 9th return.As air Asia cancelled flight on 3rd feb.I want to reschedule or cancel my ticket oly from chennai to srinagar.Ease my Trip WHATS APP CUSTOMER CARE REPRESENTATIVE TOLD TO CANCEL ON MY BOOKINGS. THEY DIDN’t guide me properly. I cancelled and showed as chennai to srinagar I cancelled but my return ticket also cancelled with it...

Easemytrip has not been Refunded my complete amount(10741) as flight was cancelled due to covid and they are deducting convenience and service fee which should not allowed in case flight got cancelled. However Airasia has refunded full amount(10741) to ease my trip. Ease my trip only refunded 7594 and difference amount 3147 is still pending. Kindly help ?...